Exhibit 21 - Organizational Charts.xlsx

XLSX spreadsheet 145 KB Posted

Attached to
T1775- State Disbursement Unit Child Support Payment/Receipt Processing
Solicitation number
23DPP00838
Issued by
Mercer County, New Jersey

About this file

This document is an organizational chart related to a state and local contract opportunity for the New Jersey Department of the Treasury, Division of Purchase and Property, on behalf of the New Jersey Department of Human Services, Division of Family Development, Office of Child Support Services. The contract is for the development, implementation, and maintenance of a fully privatized State Disbursement Unit (SDU) that includes payment processing and a comprehensive customer service component. The intent is to award a contract for the New Jersey Family Support Payment Center (NJFSPC), which will perform all child support and related fiscal functions, and the New Jersey Family Support Services Center (NJFSSC) to provide customer service. The contract covers services to be provided in Mercer County and Trenton City, New Jersey. Quotes are due by 2pm on April 19, 2024. The pricing is requested on a firm-fixed-price and annual basis for various services, but the budget range or award value is not provided in the documents. The bid solicitation does not specify any set-aside designations or restrictions on the types of organizations that can respond, and the current contract is being re-procured.

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Other files

File Type Posted
ATTACHMENT 2 - Standard Procurement Forms Packet~1.pdf PDF
Exhibit 5 - File Transfer Guide~1.pdf PDF
Exhibit 6 Technical Environment~1.pdf PDF
Exhibit 7 DSDS-BATCH_FIN_EXT_NJSDU~1.pdf PDF
Optional PreQuote Conference.pptx PPTX presentation
T1775 Amendment 2.pdf PDF
Exhibit 24 - IVR Call Matrix.pdf PDF
REVISED ATTACHMENT 3 - State Supplied Price Sheet.xlsx XLSX spreadsheet
ATTACHMENT 4 - SONJ Security Questionnaire~1.pdf PDF
Exhibit 12 DSDS-BATCH_FIN_EXT_BILLING.pdf PDF
Exhibit 13 DSDS-BATCH_FIN_NSF.pdf PDF
Exhibit 16 DSDS-BATCH_FIN_EFT_SVC_ACCT_SETUP.pdf PDF
Exhibit 19 Debit Card IVR Calls.xlsx XLSX spreadsheet
Exhibit 8 DSDS-BATCH_FIN_EFT_SVC_PNOTE_DISB~1.pdf PDF
T1775 Amendment 1~1.pdf PDF
ATTACHMENT 1 - SoNJ SSTC 2.8.2024~1.pdf PDF
REVISED Attachment 2 - Standard Procurement Forms.pdf PDF
ATTACHMENT 1 - SNJSTC~1.pdf PDF
Exhibit 14 DSDS-BATCH_FIN_COLLECTIONS.pdf PDF
Exhibit 18 DSDS-BATCH_FIN_EXT_SVC_ENROLLMENT.pdf PDF
T1775 Bid Solicitation~1.docx DOCX document
Exhibit 22 - Current Debit Card Fee Schedule.pdf PDF
Exhibit 23 - Call Log Information.pdf PDF
Exhibit 25 - Current Incumbent Card Fees.xlsx XLSX spreadsheet
REVISED Exhibit 17 Transaction Data for Paper EFT Cash.xlsx XLSX spreadsheet
REVISED T1775 Bid Solicitation 05.21.2024.docx DOCX document
T1775 Amendment 5.pdf PDF
ATTACHMENT 3 - State Supplied Price Sheet~1.xlsx XLSX spreadsheet
Exhibit 10 DSDS-BATCH_FIN_EFT_SVC_PNOTE_REJECT.pdf PDF
Exhibit 11 DSDS-BATCH_FIN_EXT_CHECK.pdf PDF
Exhibit 17 Transaction Data for Paper EFT Cash.xlsx XLSX spreadsheet
Exhibit 20 DSDS-BATCH_CUSW.pdf PDF
REVISED Exhibit 19 Customer Service IVR Live Agent Calls.xlsx XLSX spreadsheet
T1775 Amendment 3~1.pdf PDF
T1775 Amendment 4.pdf PDF
T1775 Amendment 6.pdf PDF
Exhibit 15 DSDS-BATCH_FIN_EXT_PLOG.pdf PDF
Exhibit 9 DSDS-BATCH_FIN_CLEARED_CHECKS.pdf PDF
Show all 38

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Text version

Call Center Org Call Center Org Chart

John Hill -Project Manager
John Regan - Call Center Manager
SUPERVISORS AND WORKFORCE BOTH REPORT TO JOHN REGAN
Mindaly Acosta Repollet - SupervisorHakim Theresa - SupervisorKathleen Daskalakis - SupervisorSzabolcs Vasilescu - Learning and Development ManagerNicholas Riggio - Workforcemanagement AnalystFernando Pena - Sr Workforce Analyst
Aileen LugoAngelica SicajaAmanda FredAlejandra Woods
Benjamin ReeseAshley MayorgaAmber FisherAnaja Bellinger
Briana BrooksCicely MooreAmber HunterBreAsia Williams
Caitlynn GreeneCory EllisDavid HouxDiamond Starling
Chabely IglesiasDavon ChristianElizabeth GoodmanEliza Quijada
Deborah ThomasFreddy Fortuna TavarezJennifer ThurmanJoanne Jefferson
Derrick GuevaraJamire LaneJohn KilleenLouis Ruiz
Elizabeth CarneyJoseph WilsonKatherine MeranMarianela Bethancourt
Germaine DollismeKaye RobinsonLatanya KeyMayrene Rivas
Holly ForbesLan DoLeslie AquinoMelissa Jennings
Jaylen DentLaSonya BrownMagdeline ColonNichole Lowther
Keith FrazierMary HofbauerMichael FalconeRosa James
Marlenis BritoNia WilliamsMiguel RosaSalene Blackshear Powell
Mia DavidsonPam CyzeskiNeckear PauyoYijing Hu
Patricia StackQuanda GainesNicole Prince
Paulina ReynosoShaquan GarnetteSamiyah-Michele Green
Sean BlytheSusan McNamaraShadeequa Hickmond
Shannon RodriguezTarshell ParrishTamar Csaszer
Somashekar ChandrashekarappaTrinity VargasTameka Kelly
Vivian TorresYazmin DeChampsYvette Williams
Yomaris Ayala

Payment Processing Org Payment Processing Org Chart

John Hill -Project Manager
Jocelyn Rosario - Senior Business Operation Analyst
Tanea Ellis - Senior Supervisor Transaction Processin
Payment ProcessingFianance
John Morris - Prosepective Transaction SupervisorSylvia Fallah - Supervisor, Transaction Processing
Jameelah Bradley- Tenative Professional Service Analyst II
Diana Alcazar Transcastion Processing Associate IVWayman Gibson - Transaction Processing Associate IV
Benson Christ Jr- Transaction Processing Associate IINeha Petel - Transaction Processing Associate IV
Beriche Wesley - Transaction Processing Assocaite IIBrittany Jones - Transaction Processing Associate IV
Frances Kauffman - Transaction Processing Asscoaite III
Michael Kaufman - Transaction Processing Associate II
Tatianna Rasberry - Transaction Processing Associate II
Marissa Colvin - Transaction Processing Associate II
Ellen Brookes - Transaction Processing Associate III

John Hill - Project Manager

Jocelyn Rosario - Senior Business Operation Analyst

Tanea Ellis - Senior Supervisor Transaction Processin

John Morris - Prosepective Transaction Supervisor

Sylvia Fallah - Supervisor, Transaction Processing

Diana Alcazar Transcastion Processing Associate IV

Benson Christ Jr- Transaction Processing Associate II

Beriche Wesley - Transaction Processing Assocaite II

Frances Kauffman - Transaction Processing Asscoaite III

Michael Kaufman - Transaction Processing Associate II

Tatianna Rasberry - Transaction Processing Associate II Marissa Colvin - Transaction Processing Associate II

Ellen Brookes - Transaction Processing Associate III

Wayman Gibson - Transaction Processing Associate IV

Neha Petel - Transaction Processing Associate IV

Brittany Jones - Transaction Processing Associate IV

Jameelah Bradley- Tenative Professional Service Analyst

IT Org

IT ORG CHART

John Hill - Project Manager
Dennis Burke - IT Manager
Enyinna - END USER SUPPORT SERVICES ASSOCIATE IVPradipta Dasgupta - IT END USER ANALYST I

John Hill Project Manager

Dennis Burke IT Manager

Pradipta Dasgupta IT Analyst

Enyinna Akanwa End User Support image1.png

File details come from the government source that posted it. Updated .