Implementation, Maintenance and Support of New Case Management System (CMS)

The County of Orange Office of the District Attorney is seeking proposals for the Implementation, Maintenance and Support of a New Case Management System (CMS), targeting a comprehensive digital solution to replace their existing legacy system. The RFP requires a Commercial-off-the-Shelf (COTS) solution that can support complex prosecutorial workflows across case processing, evidence management, trial preparation, and case support services. Respondents must have implemented a CMS in a federal CJIS compliant setting, completed at least two implementations in comparable prosecution offices, and possess appropriate certifications like SOC2. The procurement will evaluate proposals across five key criteria: Solution Offering + Requirements (300 points), Implementation Services (200 points), Experience and Qualifications (100 points), Corporate Sustainability (50 points), and Cost (100 points). Key dates include a pre-proposal submission meeting on August 14, 2024, a question and answer deadline of August 21, 2024, proposal submissions due on September 18, 2024, potential interviews the week of November 4, 2024, and an anticipated project start in February 2025.

The RFP includes specific provisions for local small businesses (OCLSB) and Disabled Veteran Business Enterprises (DVBE), offering a 5% bid price reduction or scoring advantage for qualified vendors, with an enhanced 8% preference for businesses certified in both categories. Businesses must be certified by the California Department of General Services and maintain a principal operation center in Orange County. The solicitation requires at least 20% of the total bid amount to be allocated to certified OCLSB or DVBE subcontractors. While no specific incumbent vendor is mentioned, the current system is characterized by multiple auxiliary applications and manual processes that require replacement. The project will require integration with external systems including law enforcement, court, and victim services platforms. Though specific budget ranges are not explicitly stated, the RFP indicates this will be an actual cost contract with an anticipated 11-year contract term, suggesting a significant potential investment in modernizing the county's case management infrastructure.