Attachment_8_-_Professional_Services_Background.docx

DOCX document 58 KB Posted

Attached to
Implementation, Maintenance and Support of New Case Management System (CMS)
Solicitation number
RFP 026-2630601-RA
Issued by
Orange County, San Diego City, California

About this file

Attachment 8 is a Professional Services Background document from the County of Orange, specifically for the District Attorney's Office Request for Proposal (RFP #026-2630601-RA) for Implementation, Maintenance and Support of a New Case Management System (CMS). The RFP was released on August 7, 2024, with key dates including a pre-proposal submission meeting on August 14, 2024, a question and answer deadline of August 21, 2024, and proposals due on September 18, 2024. The project aims to develop a new Case Management System, with services expected to commence in February 2025, and potential interviews scheduled for the week of November 4, 2024.

The document requires responding companies to provide detailed background information, including firm history, years of CMS implementation experience, current and recent projects, governmental clients, target markets, and consulting team details. Respondents must complete a comprehensive matrix illustrating their team's experience, listing project roles, project managers, and consultants who would be assigned to the County's project. The RFP seeks a partner to provide services that meet or exceed the specified requirements, with the expectation of an actual cost contract that will support the Office of the District Attorney's new Case Management System implementation.

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Text version

ATTACHMENT 8

PROFESSIONAL SERVICES BACKGROUND

RFP #026-2630601-RA, Implementation, Maintenance and Support of New Case Management System Respondent Company Name: ___________

Complete one form for each firm included in the Proposal.

Respondent Background

Company name

Corporate headquarters address

Firm History

Years of experience providing CMS implementation

Previous names / Successor firms

Current/Recent Projects

List up to five (5) current or recent projects that provided relevant experience

List of governmental clients that your firm has provided services or software similar to your proposal.

In the past, what has been your firm’s target market

What is primary lesson learned from recent projects you have adjusted for the County

Size

Number of current (new) implementation clients that are live in a SaaS environment

Number of current upgrade clients

Number of ongoing support clients

Number of other clients

Consulting Team

Size of consulting team

Average tenure with firm

Source of recent hires (Where do you recruit for consultants?)

Consulting Team Experience Matrix

For all key project team members proposed for the County’s project, prepare a matrix illustrating experience on similar projects. Using a format like the one provided below, list relevant projects and the resource or service your firm provided, along with the names of the project manager(s) and consultant(s) who performed work on that project who will be assigned to the County’s project if a contract is awarded to your firm.
Project
Role
Project Manager
Consultant
Consultant
Consultant
Consultant
Resource
Name
Name
Name
Name
Name
Entity A
X
X
X

Entity B

X

X

Entity C

X

Entity D

X

Entity E

X

X

County of OrangeRFP #026-2630601-RAPage 2 of 2
District Attorney-PAImplementation, Maintenance and Support of New Case Management SystemFile No. 2630601

File details come from the government source that posted it. Updated .