EXHIBIT B- DELIVERABLES TABLE.pdf
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- Solicitation number
- 0000039767
- Issued by
- California
About this file
This is a deliverables table for RFP 27-ICH-001 issued by the State of California, California Interagency Council on Homelessness, with a bidder response date of July 10, 2026. The document outlines mandatory deliverables across five primary service categories: Project Management, Platform Management, HDIS Data Management, Documentation, and Managed IT/Helpdesk services. Project Management deliverables include sprint planning documents (bi-weekly minimum), daily JIRA dashboard screenshots, and meeting minutes (twice weekly). Platform Management encompasses eight subsections covering licensing, performance, availability, scalability, environment, user, security, and incident management, with deliverables ranging from monthly status reports to incident documentation and breach notifications within 24 hours. HDIS Data Management requires quarterly data release plans, HUD data standards documentation, data governance plans, and quarterly archive environment documentation. Documentation deliverables span system architecture, configuration, operational procedures, user manuals, disaster recovery plans, and performance logs, with frequencies ranging from monthly to annual updates. Managed IT/Helpdesk services require monthly reporting.
Bidders must respond affirmatively ("Yes") to all mandatory deliverables listed in the table to maintain proposal responsiveness. Each deliverable includes specified frequency and timeline requirements, ranging from ongoing submissions to quarterly, monthly, bi-annual, and annual intervals depending on the service category. The document does not contain information regarding pricing terms, set-asides, incumbents, funding sources, or contract duration and renewal options.
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EXHIBIT B: DELIVERABLES TABLE
1. DELIVERABLES TABLE
Bidder must indicate agreement to each of the deliverables listed in the table below as described in SECTION 15. Deliverable Requirements. By indicating “Yes,” the Bidder affirms that it understands the requirement and agrees to comply with the requirement. Answering “No” to any of the mandatory deliverables listed in the Proposal will result in the proposal being deemed non-responsive.
1.1 Project Management
No Deliverable Frequency/Timelines Yes/No 1 Sprint Planning Document Every sprint, bi-weekly at the minimum
2 JIRA Dashboard Screenshot Daily updates/ongoing 3 Meeting Minutes At minimum, twice a week.
1.2 Platform Management
1.2.1 Licensing Management
No Deliverable Frequency/ Timelines
Yes/No
1 Licensing Needs Assessment Document As required, 3 months before renewal of annual licenses and yearly for monthly subscriptions.
1.2.2 Performance Management
No Deliverable Frequency/ Timelines
Yes/No
1 Monthly Performance Monitoring Status Report Monthly 2 SLA Compliance Tracking Report Monthly
1.2.3 Availability Management
No Deliverable Frequency/ Timelines
Yes/No
1 Monthly Availability Monitoring Status Report Monthly 2 SLA Compliance Tracking Monthly
State of California California Interagency Council on Homelessness
RFP 27-ICH-001
Bidder Response
July 10, 2026
1.2.4 Scalability Management
No Deliverable Frequency/Timelines Yes/No 1 Quarterly Scalability Review Report Quarterly
1.2.5 Environment Management
No Deliverable Frequency/Timelines Yes/No 1 Environment Setup & Configuration Document Ongoing 2 Environment Refresh Procedures Ongoing `3 Change Management Process Document Ongoing
1.2.6 User Management
No Deliverable Frequency/Timelines Yes/No 1 User Access Management Framework Document Ongoing 2 Access Management Reporting Quarterly
1.2.7 Security Management
No Deliverable Frequency/Timelines Yes/No 1 Security Breach Report Within 24 hours of breach discovery
2 Security Breach Resolution Within the Resolution Timeframe criteria based on the category of data breach.
1.2.8 Incident Management
No Deliverable Frequency/Timelines Yes/No 1 Incident Management Plan Initial + Updates as needed
2 Incident Documentation & Root Cause Analysis
Per incident
3 Incident Reporting to Stakeholders Monthly
1.2.9 Software Updates, Vulnerability Scanning and Patch Management
No Deliverable Frequency/Timelines Yes/No 1 Software Updates and Patch Management
Process Document Initial + Updates as needed
State of California California Interagency Council on Homelessness
RFP 27-ICH-001
2 Vulnerability Scanning Document Monthly 3 Vulnerability Remediation Plan Monthly 4 Communication Plan Prior to each deployment 5 Audit Trails and Compliance Records Continuous 6 Software Updates and Patch Status
Reporting Monthly or per patch cycle
1.3 HDIS Data Management
1.3.1 Data Release Management
No Deliverable Frequency/Timelines Yes/No 1 Quarterly Data Release Plan Quarterly 2 HUD Data Standards Document Every two years 3 Work Product Updates - Refer to the table, Work Products in SECTION 2. Description of Services
Quarterly and Ongoing
1.3.2 Data Governance
No Deliverable Frequency/Timelines Yes/No 1 Data Management Plan Ongoing 2 Data Suppression and Retention Document As needed
1.3.3 Data Archive
No Deliverable Frequency/Timelines Yes/No 1 HDIS Archive Environment Document Quarterly
1.3.4 Data Transfer
No Deliverable Frequency/Timelines Yes/No 1 Secure Data Transfer Document Ongoing
1.4 Documentation
No Deliverable Name Frequency/Timelines Yes/No 1 System Architecture Documentation Quarterly or as needed 2 Configuration and Deployment Documentation Every release/change 3 Operational Procedures Bi-annually or as needed 5 Data Management and ETL Pipelines Monthly or per change
State of California California Interagency Council on Homelessness
RFP 27-ICH-001
6 User Manuals and Training Guides Annually or per release 7 Maintenance and Monitoring Guides Quarterly 8 Change Management Records Continuous 9 Disaster Recovery and Business Continuity
Plans Annually or per DR test
10 Integration and API Documentation Every release 11 Performance and Audit Logs Monthly
1.5 Managed IT/Helpdesk
1.5 Managed IT/Helpdesk
No Deliverable Frequency/Timelines Yes/No 1 Monthly Managed IT/Helpdesk Report Monthly
State of California California Interagency Council on Homelessness
RFP 27-ICH-001
| EXHIBIT B: DELIVERABLES TABLE |
| 1. DELIVERABLES TABLE |
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