Attachment 40 - FINAL PWS.docx

Attachment 40

PERFORMANCE WORK STATEMENT

U.S. Naval Hospital Okinawa Mental Health Program Management Support Services: Japan Mental Health Department, Program Analyst IV

1.0 SCOPE:

The contractor shall provide program management support to the Department of Mental Health at U.S. Naval Hospital, Okinawa.

1.1 APPLICABLE DIRECTIVES:

OPNAVINST 5100 series, Navy Occupational Safety and Health (NAVOSH) Program, USNH Okinawa safety and regulations. Relevant sections listed below:

SECTION A: SAFETY MANAGEMENT SYSTEM

Chapter 1: INTRODUCTION Chapter 2: POLICY AND ORGANIZATION COMMITMENT Chapter 3: RISK MANAGEMENT Chapter 4: ASSURANCE

SECTION B SAFETY PROGRAMS

Chapter 1: ORGANIZATION AND COORDINATION Chapter 2: RESPONSIBILITIES Chapter 3: ORGANIZATION AND STAFFING Chapter 4: COUNCILS AND COMMITTEES Chapter 6: TRAINING Chapter 8: OCCUPATIONAL HEALTH Chapter 9: SAFETY ASSURANCE Chapter 10: EMPLOYEE REPOTS OF UNSAFE AND UNHEALTHFUL WORKING CONDITIONS Chapter 11: INSPECTIONS AND INVESTIGATIONS OF WORKPLACES BY FEDERAL AND STATE SAFETY AND OCCUPATIONAL HEALTH OFFICIALS Chapter 14: MISHAP REVIEW AND ANALYSIS Chapter 15: RESPIRATORY PROTECTION Chapter 23: ERGONOMICS PROGRAM Chapter 37: RECREATION AND OFF-DUTY SAFETY PROGRAM Chapter 38: SYSTEM SAFETY

1.2 ACRONYMS AND ABBREVIATIONS:

ADM Administration Report ATC Access to care AQL Acceptable Quality Level AHLTA Armed Forces Health Longitudinal Technology Application CAPER Comprehensive Ambulatory/Professional Encounter Record CHCS Composite Healthcare System COR Contracting Officers Representative DHA Defense Health Agency DMH Department of Mental Health DOD Department of Defense EOD End of Day MH Mental Health NAVOSH Navy Occupational Safety & Health OCONUS Outside Continental United States PC Personnel Computer USNHO US Naval Hospital Okinawa

2.0 REQUIREMENTS

2.1 SPECIFIC TASKS:

OUTPATIENT MENTAL HEALTH PROGRAM MANAGEMENT SUPPORT. Contractor shall

- Conduct ADM coding error corrections in support of coding compliance for DMH.

- Review the MH referral process and ensures the timely processing of referrals for DMH.

- Tabulate provider workflow, template maintenance and construction, and productivity of DMH

- Supply metric reports for the director of DMH to help guide functionality and productivity

- Assist in monitoring clinic output and appropriate FTE deductions when needed for providers

- Construct patient panels and work output data for providers in DMH

- Analyze and book special record requests for DMH from patients or commands

- Update director of DMH on real time census data, workload and clinic output

- Provide analytical support for Process Improvement projects.

3.0 SKILLS AND KNOWLEDGE REQUIRED FOR THE POSITION:

Contractor personnel shall possess the necessary program management knowledge and skills necessary to carry out all assigned mental health clinic oversight duties. Contractor shall possess the ability to generate large volumes of statistical, metric and other forms of data and integrate this information to provide program solutions. Contractor shall possess the ability to advise and be successful in business management of the Directorate. Contractor shall possess the ability to see changes using data associations; in care delivery, manning, practice changes etc. in order to provide insight for clinic demands and service availability.

4.0 PERFORMANCE REQUIREMENTS SUMMARY:

5.0 GUIDELINES

5.1 The Contractor shall abide by USNHO cleanliness, safety and health standards consistent with the requirements of OPNAVINST 5100.23 series, and USNAVHOSP OKINAWAINST 5100.1 series.

5.2 Federal, DOD, Navy, and local regulations, policies, standard, and precedents provide general guidance, but do not specify the approach to follow to accomplish the work. When guidelines are lacking, employee must generate new or improved methods to be tested, which may provide a basis for future guidelines. Considerable judgment is required in relating guidelines to the development of solutions to problems.

6.0 NORMALWORK HOURS:

6.1 Period of 8 hours between 0700-1600 or 0730-1630, Monday through Friday, with an uncompensated 1 hour lunch, not to exceed 40 hours per week and 80 hours in a pay period.

6.2 In the event that the contractor is prevented from performance as the result of an Executive Order or an administrative leave determination (e.g., weather related closing, delayed opening or early closure) that applies to the using activity, such time may be charged to the contract as a direct cost provided such charges are consistent with the contractor’s accounting practices.

7.0 PLACE OF PERFORMANCE:

U.S. Naval Hospital Okinawa, PSC 482 FPO AP 96362-1600, Japan.

8.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS:

Work is generally to be carried out in climate-controlled office spaces. Contractor personnel shall be able to sit, stand and otherwise be physically able to carry out routine office work.

9.0 GENERAL SAFETY AND HOUSEKEEPING:

Contractor personnel shall keep his/her work area in a clean, presentable, safe, and condition at all times. Adhere to OPNAVINST 5100.23 series, and USNAVHOSP OKINAWAINST 5100.1 series. \

10.0 SECURITY CLEARANCE: The work under this order is considered as classified and the contractor’s personnel shall possess a SECRET clearance.

11.0 GOVERNMENT PROPERTY FURNISHED:

The Government will provide, work space at the Naval Hospital, Okinawa, PC workstations with computer and Government-owned light trucks necessary for the accomplishment of assigned tasks. The contractor shall maintain the assigned space in a neat and orderly manner.

Contractor shall only use Government-furnished facilities and equipment to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited. Contractor shall not remove any Government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer’s Technical Representative or his/her designated representative.

12.0 DELIVERABLES: