Appendix G.docx

This is a Cultural Competence Form for the County of Santa Clara Behavioral Health Services Department in response to RFSQ-BHS-FY25-0066 regarding Children, Youth, and Family System of Care Services. Offerors are required to demonstrate their ability to apply cultural, gender, and language-specific competencies to the services provided under this solicitation. The form requires respondents to identify their staffing capabilities across multiple cultural groups, including African American/African Ancestry, Latinx, Native American/Indigenous People, Asian American, and Pacific Islander populations, as well as LGBTQ+ staff capacity. Offerors must indicate whether these competencies are included in their staffing work plan or identify partner agencies, including other Behavioral Health Services Department contracted agencies, that have arrangements to respond to referrals for populations not directly served by the offeror's staff.

Language accessibility is a critical component of this requirement, with offerors required to identify staff capacity in Spanish, Vietnamese, Mandarin/Cantonese, Farsi, Tagalog, Russian, and other languages as applicable. At minimum, services must be made available in the seven threshold languages specified: Spanish, Vietnamese, Mandarin, Tagalog, Cantonese, Farsi, and Russian. Offerors that lack in-house language capacity must document arrangements with partner agencies to ensure service delivery in these languages to meet the County's cultural competence standards for the Children, Youth, and Family System of Care Services program.