NIGP 96102: Administrative Services, All Kinds (incl. Clerical, Secretarial Services, etc.)

NIGP 96102 Administrative Services, All Kinds (Including Clerical, Secretarial Services, Etc.), an Item code, encompasses a diverse range of operational support functions that state and local governments currently procure—from audio-visual and meeting logistics services to service desk staffing, enrollment processing, and specialized administrative management. Recent solicitations show governments buying hybrid meeting support (live and remote participant coordination with recording), technical help-desk operations with tiered support models, enrollment and call center operations for healthcare programs, process server coordination, and grant administration services. The issuing bodies span Texas state agencies (Education Agency, Health and Human Services Commission, Workforce Commission), county governments (San Mateo, Galveston, Broward, Kenosha, Fairfax), cities (Fort Worth), specialized districts (Florida Department of Corrections, Oregon Department of Agriculture), and independent state offices (Missouri Department of Revenue, Minnesota Department of Natural Resources, Washington State Department of Commerce). Texas appears as a repeat buyer across multiple categories—education, health services, workforce, and emergency management—suggesting sustained administrative-services demand across state agencies.

Representative recent solicitations illustrate the scope: the Texas Education Agency posted RFP 701-27-001 on October 14, 2026 (due October 21, 2026) for audio-visual services supporting the Texas Council for Developmental Disabilities hybrid Council and Committee meetings across Houston, Austin, and San Antonio, including equipment, staffing, Zoom integration, and recording; the Texas Health and Human Services Commission issued RFO HHS0017021 on October 14, 2026 (due November 3, 2026) for Service Desk and Deskside Support Services requiring 52 managed-services staff across Enterprise Service Desk and Deskside tiers, with a 36-month initial term plus two 12-month extensions and best-value evaluation weighting Experience 35%, Narrative 30%, and Cost 35%; the City of Fort Worth posted RFP 26-0279 on October 7, 2026 (due October 29, 2026) for claims recovery and subrogation services on contingency for large-vehicle and infrastructure incidents, with a 30% small business participation goal and evaluation weighted toward methodology, technology, capacity, financial model, and experience. Activity is concentrated in Texas, Florida, California, Missouri, Oregon, Washington, Wisconsin, and Virginia, with Texas and California showing the densest recent posting volume.