UNSPSC 93151506: Administrative economic council services

UNSPSC 93151506 Administrative economic council services (Commodity) encompasses customer service operations, enrollment processing, and administrative support functions that state and local governments—particularly health agencies, workforce development boards, and municipal human services departments—procure to manage public benefit programs, healthcare operations, and constituent engagement at scale. State and local buyers under this code are soliciting live agent and call center services, benefit administration, tax compliance, and program management support; the recent opportunities show health systems, workforce agencies, education departments, and county human services offices as primary issuing bodies, with significant activity concentrated in Texas state agencies and California counties managing Medicaid, CHIP, tax collections, and grant administration.

Recent solicitations demonstrate the breadth of administrative work being procured. The County of San Mateo issued RFP No. 66000-2526-246 (due July 9, 2026) for Live Agent Services supporting San Mateo Medical Center—bilingual English/Spanish patient welcome calls, appointment scheduling, SMS texting campaigns, and weekly statistical reporting with a five-year contract term and local business preferences up to 10 percent available. The Texas Health and Human Services Commission released RFP No. HHS0016867 (proposals due September 4, 2026) for sole-source Enrollment Broker Operations spanning eight managed care programs (STAR, STAR+PLUS, STAR Kids, CHIP variants) with historical compensation of $75–82 million annually, a four-year initial term plus optional extensions, and a 26 percent VetHUB subcontracting goal. The Texas Workforce Commission posted RFP 3202600177 (due August 12, 2026) for Central Nonprofit Agency administrative services managing the State Use Program for people with disabilities, encompassing recruitment of 100+ community rehabilitation programs, product and service delivery, and financial operations on estimated $254 million in annual program revenue. Geographic concentration in Texas and California reflects the largest recent procurement volume; additional activity spans Colorado (Boulder County benefits administration and incentive processing), Wisconsin (Kenosha County human services), Florida (Volusia County benefits administration, Collier County collection services), Arizona (Tucson temporary staffing through Axia Cooperative), and Oregon (Regional Food System Development technical assistance). The code sees steady activity across state health departments, county human services and benefits divisions, municipal purchasing offices managing temporary staffing, and special-purpose districts administering tax compliance and grant programs.