UNSPSC 93151513: Multinational public corporations services

UNSPSC 93151513 Multinational public corporations services is a Commodity code under which state and local governments procure administrative and operational services for public entities and programs, including patient outreach and enrollment processing, benefit account administration, compliance services, and specialized program management. Recent solicitations show state and local buyers purchasing call center and outreach operations for public health systems, enrollment broker services for state Medicaid and CHIP programs, administrative services for disability employment initiatives, and specialized clinical and financial services delivery for county and municipal programs. The issuing bodies span state health and human services departments, county governments, and municipal agencies—primarily Texas agencies (Health and Human Services Commission, Education Agency, Workforce Commission), California counties (San Mateo), Wisconsin counties (Kenosha), and municipal courts and health authorities in other states. San Mateo County Medical Center solicited live agent services (RFP, due date passed) for bilingual patient outreach and appointment scheduling with warm handoffs, requiring five years of relevant experience and comprehensive insurance coverage including $1,000,000 general liability and cyber liability. Texas Health and Human Services Commission issued an RFP for enrollment broker operations (due September 4, 2026) serving eight managed care programs with historical compensation ranging from $75 million to $82 million annually, requiring TX-RAMP Level 2 Certification and NIST SP 800-53 Revision 5 security controls compliance.

Geographic spread concentrates in Texas (HHSC, TEA, TWC solicitations) and California (San Mateo County), with secondary activity in Wisconsin (Kenosha County) and scattered municipal procurement in other states. The code captures work that bridges government administration, public health operations, social services delivery, and specialized compliance functions—roles typically requiring prior demonstrated experience in comparable public-sector or regulated-industry environments, substantial insurance and security certifications, and ability to handle sensitive populations or confidential information. Set-asides frequently include VetHUB participation goals (as high as 26% in the HHSC procurement) and HUB subcontracting requirements; many procurements apply state-level living wage ordinances and local business preference points. Contract terms typically run three to five years with renewal options, and compensation models vary from fixed annual fees to per-unit or contingency-based structures depending on the service type.