Texas Health Care Information Collection Health Care Data Collection System

The Texas Health and Human Services Commission (HHSC) and the Texas Department of State Health Services (DSHS) are seeking a vendor to provide a comprehensive Health Care Information Collection (THCIC) system through Request for Offer (RFO) No. HHS0014117. The procurement aims to secure a solution for collecting, validating, correcting, and certifying inpatient, outpatient, and emergency department claims data, along with developing new processes and providing helpdesk services. Key deliverables include maintaining 99.9% system availability, offering technical support from 8:00 a.m. to 5:00 p.m. Central Time Monday through Friday, and meeting security standards including TX-RAMP certification. The contract will span three phases: a 90-day Transition phase, an Operations phase, and a 180-day Turnover phase. Critical deadlines include an optional pre-proposal conference on May 7, 2024, questions due by May 14, 2024, proposal submissions due by May 31, 2024 at 10:30 a.m. Central Time, and an anticipated contract start date of September 1, 2024. Evaluation will include both technical and cost components, with vendors required to integrate with existing 3M Grouper software, meet ADA and WCAG 2.0 accessibility standards, and provide annual disaster recovery testing.

The procurement includes a significant focus on Historically Underutilized Business (HUB) participation, with five HSP method options available for meeting subcontracting requirements. Vendors must provide a HUB Subcontracting Plan in searchable PDF format and be authorized to do business in Texas. The incumbent contractor is System13, Inc., and the new system must integrate with existing infrastructure while handling approximately 170 help desk calls/emails per week. While no specific guaranteed volume or compensation is promised, the contract includes both fixed and variable fee components across transition, operations, and maintenance phases. Vendors must maintain comprehensive insurance coverage and be prepared for a potential five-year contract duration, including three initial years and two optional one-year extensions. The total contract value and specific budget ranges are not explicitly detailed in the solicitation documents, but the cost proposal template suggests a structured pricing approach with distinct costs for transition, operational, and turnover phases.