Inmate Communications Solution
Closed State & local contract opportunity
- Solicitation number
- 2026-011
- State
- Texas
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 15588 Telephone Booths And Enclosures
- 65596 Video Capturing Devices Connected To Computers Or Computer Networks, (Web Cameras)
- 78570 Instructional Aids: Courses, Lesson Plans (Prepared), Programs, Ancillary Materials, Videos, Etc. (See Class 715 For Textbooks)
- 84056 Teleconference Systems, Audio/Video (To Include Video On Demand Systems)
- 91585 Telecommunication Relay Services (Text Telephone (Tty); Text-To-Voice; Voice Carry Over (Vco); Hearing Carry Over (Hco); Speech-To-Speech Relay; Video Relay; Spanish Relay; 7-1-1 Access To Trs
- 99828 Communication Equipment (Including Radio, Television, Telephone, Vcr, Video/Audio Equipment, Etc.), Sale Of Surplus And Obsolete Items
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
Collin County, Texas, issued Request for Proposal (RFP) #2026-011 on November 18, 2025, seeking a comprehensive Inmate Communications Solution (IPCS) encompassing inmate telephone services, video communication and visitation services with privacy booths for attorney and court use, inmate tablets with educational and entertainment content, law library services, mail services with electronic scanning capability, electronic detention staff rounds tracking, and electronic inmate tracking systems. The procurement requires vendors to provide 24/7 customer service and technical support, integrate with Tyler Technologies JMS and Keefe Commissary Services, maintain FCC compliance under the Martha Wright-Reed Act rate caps, deploy two on-site technicians, and support multi-language capabilities and advanced features including three-way call detection and health monitoring alerts. The estimated annual expenditure is $100,000, with all freight, delivery, assembly, setup, and installation costs included in proposal pricing with no additional fees permitted. Mandatory pre-proposal conferences were held on December 2 and December 4, 2025, at the Adult Detention Center Lobby in McKinney; the deadline for submitting questions was December 8, 2025; and proposals were due March 19, 2026, at 2:00 p.m. Demonstrations are scheduled for March 23, 2026, with contract award anticipated for April 6, 2026. The contract term is three years from the award date with options for two additional one-year renewals. Evaluation criteria assess operational and maintenance plans (20%), qualifications and experience (20%), financial ability (20%), relocation plan (10%), and insurance procurement capability (10%), with proposals evaluated on a 100-point scale.
The solicitation contains no identified set-aside designations for disadvantaged enterprises, though vendors must comply with Texas House Bill 89 (Israel boycott), Senate Bill 13 (energy company boycott), and Senate Bill 19 (firearm entity discrimination) requirements. The incumbent vendor is ViaPath Technologies (operating as Global Tel*Link), which has provided annual software maintenance and support services to Collin County Jail with documented invoices showing annual costs of approximately $54,160 to $56,905; the county currently operates 627 vendor-owned Vantron Technologies tablets generating significant monthly usage of approximately 329,400 minutes. Vendors must possess comprehensive insurance coverage including Commercial General Liability of $2,000,000 aggregate, Workers Compensation of $500,000, Commercial Automobile Liability of $1,000,000, Professional Errors & Omissions of $1,000,000, and Umbrella/Excess Liability of $1,000,000, with Collin County named as additional insured, and must provide a Performance Bond equal to the greater of estimated total annual commission for one year or $200,000. The county's facilities include the Adult Detention Center at 4300 Community Avenue, McKinney, and the Juvenile Detention Center at 4700 Community Avenue, McKinney, with a current capacity of approximately 1,474 inmates distributed across multiple housing clusters and specialized areas, and the system must integrate with existing 48-bit Iclass RFID identification cards and support approximately 79 mobile devices for officer rounds tracking and 368 RFID wall tags.
Opportunity text
2 versions
Update #2 · Latest ·
City of Edinburg ("City") owns and operates South Texas International Airport at Edinburg on which a one hundred fifty-eight (158) acres section of non-aeronautical property ("Premises") is for lease. Located on the property are abandoned pavements configured for quarter-mile drag racing and customer parking. The City is seeking proposals from a qualified organization or individual(s) ("Proposer") to maintain the Premises and operate the Drag Strip. Proposer shall be an active member in good standing with National Hot Rod Association (NHRA), International Hot Rod Association (IHRA), or other recognized drag racing sanctioning body. The intent of this RFP is to determine the most qualified Proposer who will also operate the Drag Strip to the best benefit of the community and provide revenue to the Airport's fund.
Update #1 ·
Collin County is seeking a set of incarcerated people's communications services (IPCS) and related services, including;
- inmate telephone services in the admissions area (e.g., 37 TAC 265.7, 265.8) and in housing (e.g., 37 TAC 291.1),
- inmate video communication services (e.g., tablets on the inmate's end), including visitation services (e.g., 37 TAC 291.4), on-site visitation, and privacy booths for attorney, court, and public use (Court use includes routine magistration (e.g., CCP arts. 15.17(a) (addressing video conferences at magistration), 17.028 (bail proceedings); Texas Tribune v. Caldwell County, 121 F.4th 520 (5th Cir. 2024) (public access to magistration and bail proceedings)) and remote court proceedings (TRCP 21d, 500.10; CCP art. 51.13).),
- inmate tablets, including educational, vocational, and entertainment content and services; law library content and services; and mail services (e.g., 37 TAC 285.3, 287.1, 287.4, 291.2; TCJS, TAM #23-11 (methods for scanning mail)),
- electronic tracking of detention staff rounds (e.g., 37 TAC 275.1; TCJS, Letters on SB 1849 (Nov. 10 and Dec. 20, 2017) (electronic rounds tracking)), and
- electronic inmate tracking - products for tracking information about inmates, such as basic file information (name, pod assignment, meal restrictions, program requirements, meal requirements, health requirements) (e.g., 37 TAC 265.5, 271.1, 273.1-273.4, 281.4) and location and movement information (such as from a pod to the infirmary or law library and back).
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