Benefits administration
Closed State & local contract opportunity
- Solicitation number
- 25447-RFP-DST
- State
- Florida
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 91832 Consulting Services (Not Otherwise Classified)
- 91840 Employee Benefits Consulting
- 91866 Human Resources Consulting Services
- 91869 Insurance Consulting
- 91885 Personnel/Employment Consulting (Human Resources)
- 91890 Strategic Technology Planning And Consulting Services
- 94612 Actuarial Services
- 95352 Insurance And Insurance Services (Not Otherwise Classified)
- 95380 Retirement Benefit Plan Insurance
- UNSPSC codes
- 80101709 Emergency response management and consultancy services
- 81103008 Marine consultancy services
- 64120000 Insurable interest contracts
- 64121505 Farm owners multiple peril policy
- 64121514 Warranty policy
- 64122006 Fixed annuity policy
- 64122007 Modified guaranteed annuity policy
- 84131513 Erection all risks insurance
- 84131905 Employment practice liability insurance services
- 90152100 Concierge services
Show all 34
- 64121504 Commercial multiple peril policy
- 64122202 Group dental insurance policy
- 84131520 Insurance broking fees and commission
- 90152101 Personal assistance services
- 84131802 Self directed or self initiated retirement plans
- 84131900 Insurance services for casualty lines
- 64122101 Individual health insurance policy
- 64122102 Group health insurance policy
- 64122201 Individual dental insurance policy
- 81162310 Procurement process as a service
- 84131701 Employer administered pension funds
- 84131702 Union or guild administered pension funds
- 84131801 Self directed or employer sponsored retirement funds
- 64122100 Health insurance contracts
- 64122200 Dental insurance contracts
- 64121502 Boiler and machinery policy
- 64121507 Fraternal benefit society insurance policy
- 64121508 Homeowners insurance policy
- 64121509 Inland marine insurance policy
- 64121511 Ocean marine insurance policy
- 64121512 Surety policy
- 84131518 Bicycle insurance
- 84131700 Pension funds
- 84131800 Retirement funds
- Points of contact
-
- Erika James erika.james@hcps.net (813) 272-4357
- Aidalisse Rivera Anthony aidalisse.riveraanthony@hcps.net
Updated .
About this opportunity
Hillsborough County Public Schools (HCPS) has issued a Request for Proposals (RFP 25447-RFP-DST) for comprehensive benefits administration services, seeking a U.S.-based outsourcing partner to support employee and employer service needs with a targeted go-live date of July 1, 2026. The procurement encompasses 13 core service components, including call center operations, dependent verification, ACA and COBRA administration, spending accounts administration, direct billing, premium remittance, closed loop payroll, decision support, communications, and power of attorney services. HCPS requires the vendor to support over 400 unique eligibility groups, calculate medical premium arrears, monitor rehires, and manage complex FMLA tracking. The evaluation process employs a weighted scoring methodology with 100 points maximum, distributed across 11 criteria such as organizational details (5 points), employee portal experience (10 points), service center capabilities (15 points), quality delivery (15 points), implementation overview (5 points), and pricing (15 points). Technical questions were due by August 29, 2025, with proposals originally due September 15, 2025, and subsequently extended to September 17, 2025, at 3:00 PM EST via VendorLink.
The RFP includes a Small Business Encouragement Program (SBEP) with 10 additional points allocated for utilizing OSD-registered vendors, emphasizing opportunities for small and local businesses. HCPS currently serves approximately 24,000 staff members, with 23,289 active employees, 724 retirees, and 60 COBRA participants. The incumbent vendor is Alight Solutions, and the new benefits administration platform must integrate with Microsoft Active Directory/Entra for single sign-on capabilities. Vendors must comply with Florida Statutes, federal regulations, and HCPS Board policies, including E-Verify employment verification and comprehensive confidentiality requirements under HIPAA and FERPA. The initial contract term will commence after Board approval and automatically renew for up to four additional one-year periods, with potential temporary extensions up to 180 days. While specific budget ranges were not explicitly detailed, the solicitation indicates a complex, comprehensive benefits administration service requirement for a large school district with a $3 billion annual budget.
Opportunity text
HCPS is looking to align with a benefits administrator that delivers exceptional service with a dedicated, robust team of seasoned individuals to support their employee and employer service needs. Beyond the day-to-day delivery, the future expectations below address the critical needs and expectations HCPS will have of their vendor partner. HCPS currently seeks a proposal for a U.S. benefit administration outsourcing partner with a July 1st, 2026 go-live date. This RFP is designed to evaluate vendor partners through a holistic lens to ensure the selected partner is aligned with HCPS`s strategic vision and key objectives moving forward.
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