ANNEX 1601000 SECTION C UTILITY MANAGEMENT.docx
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- Solicitation number
- N62473-21-R0020
About this file
This solicitation is for an 8(a) set-aside Indefinite Delivery Indefinite Quantity (IDIQ) Multiple Award Service Contract (MASC) for facility investment, pest control, integrated solid waste management, and grounds maintenance and landscaping services at various locations in six Western states. The initial task order includes recurring services in these categories at Marine Corps Base Camp Pendleton, California as well as non-recurring facility investment, pest control, and integrated solid waste management services to be ordered on an IDIQ basis. The Naval Facilities Engineering Command is seeking to award multiple contracts to small businesses capable of performing multiple task orders simultaneously across its Area of Responsibility, which includes installations in Arizona, California, Colorado, New Mexico, Nevada, and Utah. Offerors must submit responses by the date specified in the solicitation to be considered for these IDIQ MASC contracts for facility-related services.
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1601000 – Utility Management Table of Contents
| Spec Item |
| Title |
| 1 |
| General Information |
| 1.1 |
| Concept of Operations |
| 2 |
| Management And Administration |
| 2.1 |
| Definitions and Acronyms |
| 2.2 |
| Personnel |
| 2.2.1 |
| Certification, Training, and Licensing |
| 2.3 |
| Special Requirements |
| 2.3.1 |
| System Access |
| 2.3.2 |
| System Training |
| 2.4 |
| References and Technical Documents |
| 3 |
| Recurring Work |
| 3.1 |
| Utility Service Orders |
| 3.1.1 |
| Emergency Service Orders |
| 3.1.2 |
| Urgent Service Orders |
| 3.1.3 |
| Routine Service Orders |
| 3.2 |
| Utility Operations Management |
| 3.2.1 |
| Utilities Mapping |
| 3.2.2 |
| Utility Outage Scheduling and Coordination |
| 3.2.3 |
| Meter Reading |
| 3.2.4 |
| Excavation Permit Issuance |
| 3.2.5 |
| Utility Location Services |
| 3.3 |
| Utility Infrastructure Condition Assessment (UICAP) Support |
| 3.3.1 |
| Inventory Management |
| 3.3.2 |
| Condition Assessment |
| 4 |
| Non-Recurring Work |
1601000 – Utility Management
| Spec Item |
| Title |
| Description |
| 1 |
| General Information |
| The Contractor shall provide all labor, management, supervision, tools, materials, and equipment necessary to perform utility management services at various locations identified in each Task Order. |
| 1.1 |
| Concept of Operations |
| The intent of 1601000 Utilities Management is to specify the requirements common to management and support of utility systems to include chiller plants, electrical, natural gas, wastewater, steam, and water. |
1601000 – Utility Management
| Spec Item |
| Title |
| Description |
| 2 |
| Management and Administration |
| 2.1 |
| Definitions and Acronyms |
| Definitions and Acronyms are listed in Section J of each Task Order. |
| 2.2 |
| Personnel |
| The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to provide utility management services. |
| 2.2.1 |
| Certification, Training, and Licensing |
| Personnel certification, training, and licensing requirements are identified in each Task Order. |
| 2.3 |
| Special Requirements |
| Safety requirements, operational restrictions, coordination requirements, workmanship, materials, equipment, and tools. |
| 2.3.1 |
| System Access |
| The Government will provide access to systems identifier in each Task Order. |
The Contractor shall submit a complete list of personnel requiring access to these systems per Section F. The Contractor shall provide information on each employee as required by Government information technology personnel.
Additional information regarding NAVFAC MAXIMO data requirements and account access is provided in Spec Item 2.6.6 in Annex 0200000.
| 2.3.2 |
| System Training |
| The Government will provide one, three-day training session on the systems identified above. In addition, the Government will provide technical assistance to the Contractor’s functional systems manager for five working days prior to full performance start date. |
Periodically, the Government will provide no-cost training on new systems and system enhancements to a limited number of Contractor personnel who are expected to provide training to remaining Contractor personnel. The Contractor shall send employees to Government-directed training on forthcoming systems either on-site or at a location specified by the Government. All costs of attendance at either on-site or off-site training, including, but not limited to, wages, travel, and per diem shall be borne by the Contractor. Historically, there has been a requirement for approximately five man-days of such off-site training per year.
| 2.4 |
| References and Technical Documents |
| References and Technical Documents are listed in Section J of each Task Order. |
1601000 – Utility Management
| Spec Item |
| Title |
| Performance Objective |
| Related Information |
| Performance Standard |
| 3 |
| Recurring Work |
| The Contractor shall provide utility management services to ensure utility systems and infrastructure supports installation mission requirements. |
| Installation utility maps are provided in Section J of each Task Order. |
The Contractor shall be knowledgeable of and comply with installation utility management reporting and coordination requirements identified within applicable NAVFAC BMS processes located at https://hub.navfac.navy.mil/webcenter/portal/bms/BMS+Home+Page?.
Utility management services are performed as specified.
Utility management services are completed within the specified time.
| 3.1 |
| Utility Service Orders |
| The Contractor shall perform utility service order work in a timely manner to ensure utility systems and equipment are restored to a safe, normal working condition and function properly. |
The Contractor shall receive utility service orders in accordance with the work reception requirements in Annex 2. Information related to utility outage response shall be reported as specified in Section J of each Task Order.
The Contractor shall schedule and perform service orders in a way that minimize disruptions to customers and Government operations.
The Contractor shall perform service orders to accomplish any work identified within the points of demarcation for utility systems. Service orders are not limited to work performed on existing utility systems and equipment identified in the respective Section J attachments or spec items for each Annex. Additional utility systems and equipment added during the course of the contract will become part of the service order program at no additional cost to the Government
Samples of required work and historical utility service order workload are provided in Section J of each Task Order. Historical data and supporting information provided is intended to illustrate the volume of service orders issued and examples of work that has been performed in the past and is not to be construed as a limiting factor to services ordered and performed in the future.
Descriptions of the classifications of service orders (emergency, urgent, and routine) are provided in the Definitions and Acronyms in Section J of each Task Order. These descriptions are provided for reference and the Contractor shall perform service orders per the requirements below based on the classification assigned by the Government.
The Contractor shall maintain sufficient materials and equipment on hand to support service order work requirements. Lack of availability of material or equipment will not relieve the Contractor from the requirement to complete service order work within the time limits specified.
The Government may combine multiple repair requirements received for the same trade in the same location at the same time into one service order as long as the service order threshold is not exceeded.
The Contractor shall notify the KO upon identification that the service order will exceed the liability limits specified below in accordance with reporting requirements in Annex 2.
If IDIQ work is issued for repairs, the Government will only pay for the portion of labor and/or material that exceeds the service order limits.
Service orders will not be issued for accomplishment of repairs on utility systems and equipment maintained under an Integrated Maintenance Program (IMP).
The Contractor shall submit a monthly summary of completed service orders per Section F.
Utility service order work is responded to and completed within the specified time.
Utility systems and equipment are restored to normal working condition, including recertification if applicable.
When repair is complete the utility system or equipment does not present danger to personnel or equipment.
| 3.1.1 |
| Emergency Service Orders |
| The Contractor shall respond to emergency service orders and arrest emergent conditions to minimize and mitigate damage to utility systems and equipment and danger to personnel. |
The Contractor shall perform emergency service orders 24 hours a day, seven days a week throughout the contract period.
The Contractor shall respond to emergency service orders with the appropriate service personnel and equipment to commence work immediately.
Emergency service orders are limited to a FFP ceiling of 10 labor hours or $1,000 in material cost.
The Contractor shall remain at the work site until the emergency has been arrested.
The emergency service order is complete once the emergency has been arrested. The Government may issue an urgent or routine service order or IDIQ task order for the follow-on work required to repair/restore the utility system, ground structure, personal property equipment or installed equipment and system.
Emergency service orders responded to within one hour of receipt of call.
Emergency service orders are arrested within 24 hours of receipt of call.
Work is continued without interruption until emergent condition is arrested.
| 3.1.2 |
| Urgent Service Orders |
| The Contractor shall complete urgent service orders in a timely manner and ensure utility systems and equipment are restored to a safe, normal working condition and function properly. |
| The Contractor shall perform urgent service orders to repair deficiencies without extended delay, therefore preventing further damage to utility systems and equipment |
Urgent service orders are limited to a FFP ceiling of 32 labor hours or $2,500 in material cost.
Urgent service orders are completed within five working days.
| 3.1.3 |
| Routine Service Orders |
| The Contractor shall complete routine service orders in a timely manner and ensure utility systems and equipment are restored to a safe, normal working condition and function properly. |
| The Contractor shall perform routine service orders to repair deficiencies and return utility systems and equipment to normal working condition. |
Routine service orders are limited to a FFP ceiling of 32 labor hours or $2,500 in material cost.
Performance of routine service orders is not required outside of Government regular working hours.
Routine service orders are completed within 30 calendar days.
| 3.2 |
| Utility Operations Support |
| The Contractor shall provide support services to ensure timely and accurate coordination and support of utility operations. |
| The Contractor shall provide status and updates on utilities operations support services upon request. |
Historical data for utilities operations requirements is provided in Section J of each Task Order.
Services are properly documented and updated as specified.
| 3.2.1 |
| Utilities Mapping |
| The Contractor shall maintain and update utility maps and engineering drawings to ensure technical information is accurately documented in a timely manner. |
| The Contractor shall update utility maps and engineering drawings within 10 calendar days following notification of need or discovery of changed conditions. |
The Contractor shall maintain the utility maps in the same format as provided by the Government.
Utility maps and information are maintained in the ESRI ARCGIS geodatabase. Required attributes will be provided by the Government.
Maps and drawings are current and accurate.
Maps and drawings are updated within specified time.
3.2.2
| Utility Outage Scheduling and Coordination |
| The Contractor shall schedule and coordinate utility outages to ensure customer and mission operation disruptions are minimized and proper notifications are made in a timely manner. |
| The Contractor shall receive requests for, coordinate, plan, and schedule utility outages with construction and service work providers to minimize customer operational impact. |
The Contractor shall plan and coordinate outages with affected customers no later than ten calendar days prior to a scheduled outage for routine requests and four calendar days for urgent requests.
The Contractor shall monitor scheduled and unscheduled utility outages and keep affected customers informed of the outage status and time or date the interrupted utilities are anticipated to be restored.
Information related to utility outages shall be reported as specified in Section J of each Task Order.
Affected customers are notified within the specified time prior to a scheduled outage.
Affected customers are kept notified of the outage status.
| 3.2.3 |
| Meter Reading |
| The Contractor shall read and record data from utility meters to ensure accurate information is available for proper and timely utility billing. |
The Contractor shall read utility meters at the frequency and locations specified in each Task Order.
All meter readings are to be completed on the scheduled day using Versaterm equipment. Versaterm equipment shall be returned to Utilities the same day meters are read.
Meters shall be read per schedule at all sites. The meter inventory and schedule is provided in Section J of each Task Order.
The Contractor shall submit a Monthly Meter Reading Report per Section F.
Meter readings are recorded accurately.
All meters are read according to schedule.
3.2.4
| Excavation Permit Issuance |
| The Contractor shall issue excavation permits to ensure underground utilities and environmentally sensitive sites are protected from damage and proper notifications are made in a timely manner. |
| The Contractor shall receive requests and issue excavation permits per NSANYWHEREINST 11010.3. |
The Contractor shall print the excavation permit and coordinate the marking of areas at the intended work site to identify any underground utilities, cultural resources, environmentally sensitive sites and any other constraints. The Contractor shall request identification and marking of applicable utilities from the state in which services are performed.
After verification that all markings are complete, the Contractor shall issue an approved excavation permit and submit copies per Section F.
The Contractor shall process requests and issue permits within ten calendar days for routine requests and three calendar days for urgent requests.
No buried utilities or environmentally sensitive sites are damaged due to Contractor negligence.
Permit documentation is accurate.
Permits are issued within specified times.
3.2.5
Utility Location Services
| The Contractor shall provide utility location services to ensure underground utilities are protected from damage and proper notifications are made in a timely manner. |
| The Contractor shall provide utility location services in support of excavation permits per NSANYWHEREINST 11010.3. |
The Contractor shall mark the areas at the intended work site to identify any underground electrical, water, and wastewater utilities and provide documentation to the excavation permit office.
The Contractor shall mark utilities within five calendar days from receipt for routine requests and within 24 hours for urgent requests.
Utility location documentation is accurate.
Utility location service are completed within the specified times.
| 3.3 |
| Utility Infrastructure Condition Assessment (UICAP) Support |
| The Contractor shall perform UICAP services to ensure accurate asset inventory and condition information to properly support utility maintenance planning. |
| The Contractor shall perform UICAP services by maintaining an accurate asset inventory within MAXIMO and performing equipment condition assessments. |
An initial utility asset inventory will be available in MAXIMO at contract start.
MAXIMO asset data is complete and accurate.
Asset condition assessment is complete and accurate.
MAXIMO data is updated within the specified time.
3.3.1
| Inventory Management |
| The Contractor shall manage asset inventory to ensure asset information is available for effective management of utility systems. |
| The Contractor shall be responsible for all changes to utilities asset inventory updates within MAXIMO including adding, deactivating, and updating utilities assets. |
The Contractor is responsible for updates to asset data for all utilities equipment regardless of whether or not they are maintained under this contract.
For assets installed, removed, or replaced outside of this contract, the Contractor shall receive and validate inventory information provided by the Government and update asset data within MAXIMO.
The Contractor shall update MAXIMO upon identification of discrepancies in inventory (e.g. assets with incorrect data elements, assets that no longer exist, or assets found that are not within current inventory).
Utility inventory shall include every Navy-owned operating utility asset that meets one or more of the following requirements:
1. Asset requires Recurring or Preventive Maintenance.
2. Asset performs a critical function within the system.
3. Asset would be repaired rather than replaced if it fails.
Note: For support structures that do not meet any of these three criteria, group them into a single asset with the appropriate quantity.
The Contractor shall submit a Summary of MAXIMO Asset Changes report per Section F.
The Contractor shall ensure that utility assets are properly tagged. The format for utilities asset tags and utility asset tagging guidance are provided in Section J of each Task Order.
Required data fields for updates to asset and specification information are indicated in Section J of each Task Order. Attributes required for specification information are listed in Section J of each Task Order.
The Government will provide format requirements for nomenclature of assignment of new asset numbers.
The process for providing MAXIMO asset updates are specified in Spec Item 2.6.6 in Annex 0200000.
MAXIMO asset data is updated within ten days of identification or notification of change.
Asset data fields required in MAXIMO are complete and accurate.
3.3.2
| Condition Assessment |
| The Contractor shall assess and document asset condition to ensure accurate condition information is available for utility maintenance planning. |
| The Contractor shall perform condition assessments on all utility assets associated with systems identified in 1602000 Electrical, 1604000 Wastewater, and 1606000 Water. |
The Contractor shall assess equipment condition annually and document the characteristic meter readings within MAXIMO. Condition assessments shall also be updated after equipment/assets have been repaired or replaced. A list of assets requiring condition assessment is provided in Section J of each Task Order.
The description of the Utilities Energy Management-Degradation Index (UEM-DI) meter group and the direct condition rating guidance are shown in Section J of each Task Order.
Required data fields for updates to characteristic meter reading information are indicated in Section J of each Task Order.
The process for providing MAXIMO characteristic meter reading updates are specified in Spec Item 2.6.6 in Annex 0200000.
Characteristic Meter Reading updates for all required assets do not exceed 365 days.
Characteristic Meter Reading data fields required in MAXIMO are complete and accurate.
Direct condition rating is reflective of current asset status.
1601000 – Utility Management
| Spec Item |
| Title |
| Performance Objective |
| Related Information |
| Performance Standard |
| 4 |
| Non-recurring Work |
| Non-recurring work may be ordered utilizing DoD FEDMALL in accordance with Section H or on a task order in accordance with the PROCEDURES FOR ISSUING ORDERS clause in Section G. The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order. |
| Refer to Non-recurring work ELINs for task listings, descriptions and related requirements. All periods of performance are measured from issue date of order to acceptance of the work. Performance Standards for Non-recurring work will be the same as those in Spec Item 3 where applicable. |
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