N62470-19-R-2010 RFP AMend 0004.pdf

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N62470-19-R-2010 BASE OPERATIONS SUPPORT (BOS) SERVICES AT U. S. NAVY COMPOUND QUAY 9, JEBEL ALI, U. A. E.
Solicitation number
N6247019R2010
Issued by

About this file

This document is a request for proposals for base operations support services at the U.S. Navy Compound in Jebel Ali, United Arab Emirates. The solicitation seeks proposals for services including facility investment, custodial services, and transportation. Proposals are due by June 30, 2020.

The facility investment specification includes maintenance and repair services for buildings, structures, building systems and ground structures. Custodial services include space cleaning, floor care, restroom cleaning and servicing, building perimeter services, and warehouse cleaning. Transportation services include vehicle and equipment operations and maintenance, weight handling equipment and material handling equipment services, and contractor-provided vehicles. The contract will have a one year base period and four one-year options.

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Other files

File Type Posted
N62470-19-R-2010 RFP Amend 0005.pdf PDF
0401000 J Force Protection Amendment 0004.pdf PDF
1700000 J Transportation Amendment 0004.pdf PDF
J-1502000-05 Facility Investment Inventory Amendment 0004.xlsx XLSX spreadsheet
J-0200000-07 ELINS Amendment 0004.xlsx XLSX spreadsheet
1503010 J Custodial Amendment 0004.pdf PDF
J-1502000-05 Facility Investment Inventory Amendment 0003.xlsx XLSX spreadsheet
1700000 J Transportation Amendment 0003.pdf PDF
0200000 J Management and Administration Amendment 0003.pdf PDF
N62470-19-R-2010 RFP Amend 00003.pdf PDF
1502000 J Facility Investment Amendment 0003.pdf PDF
Section F Deliverables Amendment 0003.xlsx XLSX spreadsheet
J-0200000-07 ELINS Amendment 0003x.xlsx XLSX spreadsheet
1602000 J Electrical Amendment 0003.pdf PDF
J- 1800000 Environmental Amendment 0002.pdf PDF
J- 1503020 Pest Control Amendment 0002.pdf PDF
0200000 J Management and Administration Amendment 0002.pdf PDF
J-1602000-05 Single Line Diagram Generator-Fed Facilities.pdf PDF
J-1502000-05 Facility Investment Inventory Amendment 0002.xlsx XLSX spreadsheet
J-0200000-07 ELINS Amendment 0002.xlsx XLSX spreadsheet
J-1602000-04 Layout Of Power Distribution From Generators.pdf PDF
J- 1602000 J Electrical Amendment 0002.pdf PDF
N62470-19-R-2010 RFP Amendment 0002.pdf PDF
Pre Proposal Conference Site Visit.pdf PDF
N62470-19-R-2010 Amendment 0001.pdf PDF
J-3 Section B Supplies or Services and Prices.pdf PDF
J-1501000-04 General Direct Condition Rating Guidance.xlsx XLSX spreadsheet
J-1503010-03.01 CUSTODIAL INVENTORY.xlsx XLSX spreadsheet
0401000 J Force Protection.pdf PDF
1700000 J Transportation.pdf PDF
1501000 J Facility Management.pdf PDF
N62470-19-R-2010 Jebel Ali BOS RFP.pdf PDF
J-1503060-02-Pavement Sweeping.pdf PDF
J-0200000-04 MAXIMO Data.xlsx XLSX spreadsheet
1503010 J Custodial.pdf PDF
J-1502000-03 Facility Inventory.xlsx XLSX spreadsheet
J-1502000-05 Facility Investment Inventory.xlsx XLSX spreadsheet
1800000 J Environmental.pdf PDF
0100000 C General Information.pdf PDF
_J-1 Past Performance Questionnaire.docx DOCX document
1604000 J Wastewater.pdf PDF
_J-2 Corporate Experience Project Data Sheet.docx DOCX document
1602000 J Electrical.pdf PDF
Section F Deliverables.xlsx XLSX spreadsheet
J-1502000-07 Floating Pier Instructions.docx DOCX document
J-1501000-03 Meter Group Descriptions Condition Rating.xlsx XLSX spreadsheet
J-4 Pre-Award Inquiry Form.xlsx XLSX spreadsheet
1503060 J Pavement Clearance.pdf PDF
1502000 J Facility Investment.pdf PDF
1503030 J Integrated Solid Waste Management.pdf PDF
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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

BOS OPERATIONS SUPPORT (BOS) SERVICES AT U.S. NAVY COMPOUND, QUAY 9, JEBEL ALI, U.A.E.

This amendment is issued to provide revised sections A, C, J and to disseminate responsed to received RFIs.

CS: kary.n.taylor@navy.mil

* THIS IS THE FINAL AMENDMENT *

(SEE BLOCK14 CONTINUATION PAGE)

1. CONTRACT ID CODE PAGE OF PAGES

J 1 77

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 16-Jun-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N6247019R2010

X 9B. DATED (SEE ITEM 11)

06-May-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

15-Jun-2020

CODE

COMMANDER NAVFAC ATLANTIC

6506 HAMPTON BLVD

NORFOLK VA 23508-1278

N62470 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N6247019R2010

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

SUMMARY OF CHANGES

The following have been added by full text:

AMENDMENT 0004

The purpose of this amendment is to disseminate the below information:

1. Section A & Box 9 of the SF-33- Revised to extend proposal due date

2. Section C – 1502000 - Facility Investment Spec Item 2.3.3, 2.3.4 1503010 – Custodial Spec Item 3.1.7, 3.2 1700000 – Transportation Spec Item 3.4.2

3. Section J – Amendment 0004 pre-award inquiry responses are provided.

4. Section J – Revised J-0200000-07- ELINS Revised 0401000 J Force Protection Revised 1503010 J Custodial Revised 1700000 J Transportation Revised J-1502000-05 Facility Investment Inventory

Additions to the text are highlighted in red, with deletions in red with strikethrough.

THIS IS THE FINAL AMENDMENT

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 22-Jun-2020 02:00 PM to 30-Jun-2020 02:00 PM.

The following have been modified:

SECTION A

NAVAL FACILITES ENGINEERING COMMAND (NAVFAC), ATLANTIC

6506 HAMPTON BLVD

NORFOLK, VIRGINIA 23508-1278

NAVFAC RFP NUMBER: N62470-19-R-2010

BASE OPERATIONS SUPPORT (BOS) SERVICES AT U.S. NAVY COMPOUND, QUAY 9, JEBEL ALI, UAE

NOTICE: PROPOSAL ARE DUE BY 2:00 PM NORFOLK, VA LOCAL TIME ON 22 June 2020 30 June

PRE-PROPOSAL CONFERENCE/SITE VISIT

The Pre-Proposal Site Visit PowerPoint was provided as an attachment to Amendment 0001.

Due to travel restrictions currently in place due to the COVID-19 pandemic, a traditional site visit to the Installation will not be offered. Rather, the Government will provide an attachment to a future amendment that will include photographs of those areas of the installations that would have been viewed on a traditional site visit.

A.1 CONTRACT TITLE

Base Operations Support (BOS) Services at U.S. Navy Compound, Quay 9, Jebel Ali, UAE.

A.2 TYPE OF CONTRACT

This acquisition will result in the award of a single award Indefinite Delivery-Indefinite Quantity, performance-based type contract that is comprised of both Recurring and Non-Recurring Work items.

A.3 COMPETITION REQUIREMENT/SET-ASIDE

This procurement is unrestricted.

A.4 NAICS CODE

The NAICS code assigned to this procurement is 561210, Facilities Support Services, having a small business size standard of $41,500,000.00. Refer to Section K, Representations, Certifications, and Other Statements of Offerors.

A.5 REQUEST FOR PROPOSALS (RFP) FILES

It is the sole responsibility of the Offeror to obtain the RFP Files, along with any amendments, from the Contract Opportunities website (beta.sam.gov). Unprotected editable electronic file copies of the RFP documents, including Word, Excel, and/or Adobe files, will not be provided. Please plan accordingly.

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

ANNEX 1502000

1502000 – Facility Investment Spec Item Title 1 General Information

1.1 Concept of Operations

2 Management and Administration

2.1 Definitions and Acronyms

2.2 Personnel

2.2.1 Certification, Training, and Licensing

2.3 Special Requirements

2.3.1 Workmanship and Material Standards

2.3.2 Severe Operating Conditions

2.3.3 Critical/Mission Essential Facilities

2.3.4 Systems Approach

2.4 References and Technical Documents

3 Recurring Work

1502000 – Facility Investment

3.1 Service Orders

3.1.1 Emergency Service Orders

3.1.2 Urgent Service Orders

3.1.3 Routine Service Orders

3.2 Project Work

3.3 Preventive Maintenance (PM) Program

3.3.1 HVAC and Refrigeration Systems

3.3.1.1 Split and Window AC

3.3.1.2 HVAC Supply and Exhaust Vents

3.3.2 Interior and Exterior Lighting Systems

3.3.3 Weight Handling Equipment (WHE) and Systems

3.3.4 Lightning Arresting and Grounding Systems

3.3.5 Fire Protection Systems

3.3.6 Fire Extinguishers

3.3.7 Vertical Transportation Equipment (VTE) and Systems

3.3.8 Overhead Doors/Roll-up Doors

3.3.9 Compressed Air Systems

3.3.10 Generators

3.3.11 POL Systems

3.3.12 Floating Pier Maintenance and Inspection

3.3.13 Water Tanks and Pumps

3.3.14 Emergency Eyewash Stations

3.3.15 Mass Notification Systems

3.3.16 UPS

3.3.17 Solar Hot Water Panels

3.4 Inspection, Testing, and Certification Program

3.4.1 Weight Handling Equipment (WHE)

3.4.2 Vertical Transportation Equipment (VTE)

3.5 Other Recurring Services Program

3.5.1 Grease Traps

3.5.2 Exhaust Hoods and Ducts

3.5.3 Roofing and Gutter Systems

3.5.4 Locksmith Services

3.5.5 Sun Shades

3.5.6 Laundry Equipment

3.5.7 Ice Machines

3.5.8 Bottled Water Delivery

4 Non-Recurring Work

1502000 – Facility Investment Spec Item Title Description 1 General

Information The Contractor shall provide all labor, management, supervision, tools, material, and equipment required to perform Facility Investment services located at Jebel Ali, Fujairah, Al Minhad Air Base, Sas Al Nakhl and other locations within the UAE and Oman.

1.1 Concept of

Operations

The intent of 1502000 Facility Investment is to specify Facility Investment requirements primarily consisting of infrastructure sustainment and minimal restoration and modernization work. Sustainment is the maintenance and repair necessary to keep an inventory of facilities and other assets in good working order. Restoration and modernization normally consists of major rehabilitation and capital improvements that is accomplished through other Navy programs. Some major repair, minor construction and stand-alone demolition may be accomplished as part of Facility Investment.

The Contractor shall perform maintenance, repair, alteration, demolition and minor construction for the following:

Building and Structures -Interior and exterior finishes -Roofing -Foundation -Structural Components -Cathodic Protection Systems -Tanks -POL System -Pipelines

Building Systems

-HVAC

-Fire Protection -Vertical Transportation Equipment (VTE) -Intrusion Detection Systems -Lighting Systems -Bridge and Jib Cranes -Boilers (excluding Central Utility Plant Boilers) -Unfired Pressure Vessels (UPV) -Compressed Air Systems -Potable Water (including backflow prevention devices) -Wastewater -Electrical -Lightning Arrestors and Grounding Devices -Cathodic Protection Systems -Overhead/Roll-up Doors

- Generator Systems -Uninterruptible Power Systems (UPS) -Grease Traps -Exhaust Hoods and Ducts

-WHE

-Water Tanks and Pumps Miscellaneous -Signage -Fences -Locksmith -Drainage Ditches -Monuments -Flag Poles -Unpaved Roads (gravel roads) -Barriers Roads and Paved Surfaces -Roads -Traffic Control Devices -Bicycle Paths -Pedestrian/Jogging Paths -Striping -Curbs -Sidewalks -Parking Lots -Bridges

-Drainage Systems -Outdoor Courts Waterfront -Piers -Bulkheads -Wharfs -Cathodic Protection Systems

Spec Item Title Description 2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-1502000-01.

2.2 Personnel The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required for efficient operations within the Facilities Investment function.

2.2.1 Certification, Training, and Licensing

All maintenance and repair shall be performed by personnel trained and certified by the OEM.

Personnel inspecting, witnessing tests, preparing reports, and issuing certificates for boilers and UPVs must be qualified per UFC 3-430-07.

Personnel maintaining, repairing, inspecting, testing, operating, or rigging WHE shall be qualified per NAVFAC P-307.

Personnel inspecting, certifying, and making recommendations for corrective action for backflow preventers shall be certified per UG-2029-ENV.

Personnel performing inspections and tests on VTEs must be qualified per

NAVFAC MO-118.

Personnel working on systems, equipment or components containing chlorofluorocarbons (CFCs) and/or hydro-chlorofluorocarbons (HCFCs) must be certified under an Environmental Protection Agency (EPA) approved technical certification program per OPNAVINST 5090.1 Chapter 6 Overseas Environmental Baseline Guidance Document/Final Government Standard

(OEBDG/FGS).

Personnel working with or on electrical or electronic equipment must be trained and certified per NAVFAC MO-200.

Personnel conducting ground safety checks on lighting arrestors or grounding devices on facilities housing ammunition and explosives must be certified per

NAVSEA OP-5.

Fire Protection services shall be managed by a qualified individual who is NICET level III certified in fire alarm or NICET level III certified in special hazards systems. The Fire Protection Services Manager shall provide daily supervision over all Fire Protection Services. The NICET level III certified Fire Protection Services Manager shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

Personnel working on fire protection systems shall be certified in accordance with the requirements below:

Fire Alarm Systems:

• Fire Alarm:

NICET Level II certification in Fire Alarm Systems.

• Detection and releasing systems for Special Hazard Systems such as those found in aircraft hangars and computer server rooms:

NICET Level II certification in Special Hazard Systems Water Based Suppression Systems:

• Wet Pipe and Dry Pipe Sprinklers:

NICET Level II certification in Inspection and Testing of Water Based Systems.

• Pre-Action, Deluge, Foam and Antifreeze Systems:

NICET Level III certification in Inspection and Testing of Water Based Systems.

Special Hazard Systems:

• Clean Agent, CO2 and Combination Detection/Releasing Systems:

NICET Level II certification in Special Hazard Systems.

Pre-Engineered Kitchen Fire Extinguishing Systems:

• NICET Level II certification in Special Hazards Suppression Systems or certified by ICC/NAFED in Pre-Engineered Kitchen Fire Extinguishing Systems. The service technician shall have the applicable manufacturer’s design, installation, and maintenance manual and service bulletins.

Less qualified personnel may assist NICET Levels II and III certified personnel in the execution of inspection, testing, maintenance and repair task.

At no time shall less qualified personnel be allowed to execute inspection, testing, maintenance and repair task without a qualified NICET Level II or III certified person physically present within the same facility where the inspection, testing, maintenance and repair task are being executed.

Personnel performing work on transformers must be knowledgeable of proper procedures for handling and disposing of insulating fluid containing polychlorinated biphenyls (PCBs)

Personnel performing work in HAZMAT/HAZWASTE must complete the HAZMAT/HAZWASTE handling course or have a minimum of one year of experience working with HAZMAT/HAZWASTE.

Personnel performing work and obtaining test data on the cathodic protection system must be trained per UFC 3-570-06.

All maintenance trade personnel certifying or inspecting repair or maintenance work that does not require an inspector certified by a governing directive shall be qualified at the journeyman level.

The Contractor shall submit proof of all certification, training, and licensing requirements per Section F.

2.3 Special

Requirements

2.3.1 Workmanship and

Material Standards

The Contractor shall be responsible for maintaining all facilities, systems, and equipment, identified in this technical sub-annex, to a standard that prevents deterioration beyond that which results from normal wear and tear and corrects deficiencies in a timely manner to assure full life expectancy of the facilities, systems, and equipment. Best commercial practices shall be applied in the performance of work. All work shall be completed per approved and accepted industry and equipment manufacturers’ standards and shall comply with building and safety codes, applicable activity, local, state, and federal regulations, and other technical requirements identified within this technical sub-annex.

Workmanship for maintenance and repair shall include all work necessary to complete facility and system restoration, including touch-up painting and operational checks. Upon completion of work, the Contractor shall ensure all facilities, systems, and equipment are free of missing components or defects which would affect the safety, appearance, or habitability of the facilities and structures or would prevent any electrical, mechanical, plumbing or structural system from functioning in accordance with design intent. Repairs shall be made in accordance with the manufacturers’ specifications and guidelines, and standard building codes. The quality of repairs shall meet the applicable standards and shall prevent any malfunction reoccurrences caused by poor workmanship or other contractor inadequacies. The quality of the repaired areas shall be fully compatible with adjacent surfaces or equipment. Except where otherwise specified, replacements shall match existing in dimensions, finish, color, design, and functionality and shall have an appearance similar to the original finished appearance with only minor unobjectionable deterioration resulting from normal use.

The Contractor shall not allow debris to spread unnecessarily into adjacent areas nor accumulate in the work area. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and at the end of each day work is in progress. Upon completion of work, any stains and other unsightly marks shall be removed.

2.3.2 Severe Operating

Conditions

The climate in UAE places a severe strain on HVAC and refrigeration systems and other equipment operations. The Contractor should note that maintenance and repair work might be more extensive than expected under normal operation conditions.

2.3.3 Critical/Mission

Essential Facilities

Facilities within the TOC compound at Jebel Ali and the six hangars at Sas Al Nakhl are considered critical facilities and mission essential.

Work performed in some facilities may require coordination with PW or facility managers for escort purposes.

2.3.4 Systems Approach The Contractor shall implement maintenance plan based on a systems approach methodology. The systems approach emphasizes the interdependence and interactive nature of elements within and external to equipment systems. Systems include all major components and terminate at the point of delivery to include all mechanically and electrically interlocked ancillary parts, equipment, and components. Systems descriptions are provided as part of the Facility Investment Inventory.

2.4 References and

Technical Documents

References and Technical Documents are listed in J-1502000-02.

Spec Item Title Performance

Objective Related Information Performance

Standard 3 Recurring Work The Contractor shall maintain, repair, and alter facilities, ground structures, equipment and systems to ensure they are fully functional and in normal working condition.

The Contractor shall develop, implement, and execute a Service Order, Project Work, Preventive Maintenance Program, Inspection, Testing, and Certification Program, and Other Recurring Service Program to maintain and repair facilities, ground structures, equipment and systems.

The Contractor shall maintain current all facility maintenance data and warranty records in the CMMS per Annex 2.

The Contractor shall provide all necessary test instruments, equipment, and tools required to perform maintenance and repair.

The Contractor shall submit a Maintenance Summary Report to the KO per Section F.

The current facility inventory is provided in J-1502000-03.

Facilities, ground structures equipment and systems are in normal working condition and function properly in accordance with specified standards.

3.1 Service Orders The Contractor

shall perform service orders in a timely manner to ensure requested work is complete in accordance with specified standards.

The Contractor shall receive service orders in accordance with the work reception requirements in Annex 2.

The Contractor shall schedule service order work in a way that minimizes disruptions to Government operations.

Service orders will be ordered to accomplish any work identified within the entire boundary of the installation, whether or not the facilities, systems, ground structures, and other assets are identified in Section J.

Additional facilities, structures and equipment added during the course of the contract will become part of the service order program at no additional cost to the Government.

The Government may combine

Service order work responded to and completed within the specified time.

Facilities, systems, ground structures, and/or other assets are fully functional, in normal working condition, and function properly in accordance with the specified, manufacturers’, workmanship and material standards, including recertification if applicable.

When service order is complete the facilities, systems, ground structures

Objective Related Information Performance

Standard multiple requirements for the same facility, system, ground structure, or other asset into one service order.

The Contractor shall maintain sufficient personnel, materials, and equipment on hand to support service order work.

Lack of availability of personnel, material, or equipment will not relieve the Contractor from the requirement to complete service order work within the time limits specified.

Service orders will include a wide variety of work. Historical workload of service orders are provided in J-1502000-04.

Historical service order data associated with contracts prior to this solicitation may present data that may not be representative of requirements specified. The Government makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of the historical service order data.

The Contractor has full responsibility for any work up to the service order limit of liability in direct labor and direct material cost per service order.

The Contractor shall notify the KO upon identification that the service order will exceed the specified limits of liability in accordance with the reporting requirements in Annex 2. The Government may issue a service order, project work order or a task order under the non-recurring work provisions of the contract for the portion of direct labor and direct material cost that exceeds the service order limits of liability. If a non-and other assets do not present danger to personnel or equipment.

Prior to closing a service order, the original requestor or PAR has signed the service order.

Objective Related Information Performance

Standard recurring work order is issued for the portion of work exceeding the specified service order limits of liability, the Government will only pay for the portion of direct labor and direct material that exceeds the service order limits.

The Contractor shall submit a monthly summary of completed and incomplete service orders per Section F.

3.1.1 Emergency Service

Orders

The Contractor shall perform emergency service orders in a timely manner to ensure requested work is complete in accordance with specified standards.

The Contractor shall perform emergency service orders 24 hours a day, seven days a week throughout the contract period.

The Contractor shall respond to emergency service orders with the appropriate service personnel and equipment to commence work immediately.

The Contractor shall perform emergency service orders 24 hours a day, seven days a week throughout the contract period.

The Contractor shall respond to emergency service orders with the appropriate service personnel and equipment to commence work immediately.

The Contractor has full responsibility for any work up to the service order limit of liability of $1,000 in direct labor and direct material cost per service order.

The Contractor shall remain at the work site until the emergency has been arrested and shall continue working to return the facilities, equipment, systems and other assets to normal working condition up to the limit of liability.

The emergency service request

Emergency service orders responded to within one hour of receipt of call.

Contractor remains at worksite and work continues without interruption until emergent condition is arrested and facilities, systems, ground structures, and other assets are fully functional, in normal working condition, and function properly in accordance with the specified, manufacturers’, workmanship and material standards, including recertification if applicable.

Objective Related Information Performance

Standard is complete once the emergency has been arrested and any additional work necessary up to the limit of liability has been performed.

The Government may issue an urgent or routine service order, project work order, or non-recurring work task order for any required follow-on work.

Within 30 minutes of completion of an emergency service order, the Contractor shall submit an emergency service order status report per Section F. The report shall include a description of work performed to mitigate/arrest the issue.

3.1.2 Urgent Service

Orders

The Contractor shall perform urgent service orders in a timely manner to ensure requested work is complete in accordance with specified standards.

The Contractor shall perform urgent service orders without extended delay.

The Contractor shall perform urgent service orders without extended delay to allow for completion within five working days from receipt of service order request.

Urgent service orders are limited to a ceiling $1,000 in direct labor and material cost.

Performance of urgent service orders is not required outside of Government regular working hours and is not permitted without prior approval from the

COR.

The Government may issue a routine service order, project work order, or non-recurring work task order for any required follow-on work.

Urgent service orders are complete within five working days.

3.1.3 Routine Service

Orders

The Contractor shall perform routine service orders in a timely

Performance of routine service orders is not required outside of Government regular working hours.

Routine service orders are complete within 30 calendar days.

Objective Related Information Performance

Standard manner to ensure requested work is complete in accordance with specified standards

The Contractor shall perform routine service orders to allow for completion within 30 working days from receipt of service order request.

Routine service orders are limited to a ceiling of $1,000 in direct labor and material cost.

Performance of routine service orders is not required outside of Government regular working hours and is not permitted without prior approval from the

COR.

The Government may issue a project work order, or non-recurring work task order for any required follow-on work.

3.2 Project Work The Contractor

shall perform project work in a timely manner to ensure requested work is complete in accordance with specified standards.

The Government may issue project work orders for work requirements, as related to any annex, at any location within the defined boundaries of this contract for any reason at the discretion of the Government.

The Contractor shall receive project work orders in accordance with the work reception requirements in Annex 2.

Project work is intended to allow for the execution of work not defined elsewhere in the contract and is generally issued for work where a detailed cost estimate or job plan is not necessary.

Project work order may include multiple trades providing services to existing facilities, equipment, systems and other assets listed in Section J, project order work also includes any work to facilities, equipment, systems and other assets not listed in Section J or not maintained through a recurring

Project work orders are accomplished per Spec Item 2.3.1, Workmanship and Material Standards.

Project work is responded to and completed within the specified time frames.

Objective Related Information Performance

Standard work schedule or program.

Project work orders are accomplished per Spec Item 2.3.1, Workmanship and Material Standards.

Project work completion times will be specified for each occurrence.

Historical project order workloads are provided in J- 1502000-04. Historical data and supporting information provided is intended to illustrate the volume of project work orders issued and examples of work that has been performed in the past and is not to be construed as a limiting factor to services ordered and performed in the future.

The Contractor shall notify the KO and facility management representative upon identification that the project work will exceed the limits listed below.

The Contractor shall submit a detailed estimate proposal to the KO within two work days for each project work that exceeds the limits.

Notification of work exceeding the project work order limit shall be submitted to the KO and facility management within two hours of identification. If the labor and material required are beyond the project work order liability limit a non-recurring work task order may be issued for repairs exceeding the project work order limit. If a non-recurring work order is issued for the portion of work exceeding the specified service order limits of liability, the

Objective Related Information Performance

Standard Government will only pay for the portion of direct labor and direct material that exceeds the project order limits.

The Contractor shall be responsible for all labor and material costs up to the project work order limits.

The Contractor shall submit a monthly summary of completed project orders per Section F.

Summary shall document the following data: Type of Minor Work Request Description of Minor Work Request Name of person placing the Minor Work Request Date and time Minor Work began Date and time Minor Work was completed Description of work actually completed Description of material and parts used, including quantities Hours of labor (by craft) expended Cost of materials

3.2.1 Project Work

Order Level 1

The Contractor shall complete Project Work Order Level 1in a timely manner and ensure facilities, ground structures, personal property equipment, and installed equipment and systems are restored to a safe, normal working condition and function properly.

Project Work Order Level 1:

work that exceeds the service order limit but is estimated to be less than $3,000 in direct labor and direct material costs.

Project Work Order Level 1 are completed as specified in the project work order.

3.3 Preventive

Maintenance (PM) Program

The Contractor shall develop and implement a PM program for facilities, ground

The Facility Investment system descriptions and equipment inventories are provided in J- 1502000-05.

Maintenance is accomplished in accordance with the Contractor’s PM program and

Objective Related Information Performance

Standard structures, equipment and systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.

The Contractor shall develop and submit a PM program plan, detailing the plans for each individual specification item, for Government review and approval per Section F

The Contractor is fully responsible for and shall perform any incidental repairs, including replacement, discovered during scheduled maintenance work up to a total of $1,500 per occurrence in direct labor and direct material cost under the recurring work portion of the contract. Incidental repairs performed under maintenance are not considered a service order.

Notification of repair work exceeding the incidental repairs limit shall be submitted to the KO within two hours of identification. The Government may issue service orders, project work, or non-recurring work for repairs exceeding the incidental repairs limit. The Government will only pay for the portion of direct labor and/or direct material that exceeds the specified limits of liability.

The Contractor shall not use breakdown maintenance as part of the PM program.

The PM program shall provide an economical approach manufacturers’ recommended procedures, OEM standards, and maintenance required to satisfy equipment warranties and keep facilities, ground structures, equipment and systems in normal working condition.

Excessive or repeated system or equipment breakdowns or deficiencies may indicate the work schedule.

PM is performed in accordance with manufacturers’ recommended procedures and OEM standards.

Objective Related Information Performance

Standard need to adjust or modify the Contractor’s PM program.

These changes will be made at no additional cost to the Government.

The Contractor shall submit a monthly PM program work schedule, that includes the date and time work is to be performed for each individual equipment PM, per Section F.

The Contractor shall submit a monthly unaccomplished PM report per Section F.

3.3.1 HVAC and

Refrigeration Systems

The Contractor shall maintain HVAC and refrigeration systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.

Temperature setting for HVAC and refrigeration systems shall be maintained as specified in J- 1502000-06.

The Contractor shall not vent or otherwise dispose of any ozone-depleting refrigerant in a manner that will permit its release into the environment. These refrigerants shall be captured and recycled in accordance with all Federal, state, and local environmental regulations.

Maintenance frequencies shall at a minimum include monthly cleaning of the filters, evaporator coil, drain line & washing condensing unit and quarterly maintenance of interior units.

Maintenance is performed in accordance with Contractor's PM program and work schedule.

HVAC and refrigeration systems are maintained at the required temperature.

HVAC and refrigeration systems are in compliance with environmental regulations.

3.3.1.1 Split and Window

AC

The Contractor shall provide full responsibility services to maintain split and window AC units to ensure the units are fully functional.

The Contractor shall have full responsibility for maintenance and repair of split and window A/C units for replacement if a defective unit is unable to be repaired within two hours.

When repairs require more than two (2) hours to complete the contractor shall install a replacement split or window AC.

The Contractor shall determine how many units to have as backup. Replacement units shall be in place and operable within 4

Maintenance is performed in accordance with Contractor's work schedule.

When a problem or a need for repair is identified, the Contractor shall respond within two hours and complete the repair within 4 hours.

Objective Related Information Performance

Standard hours after the determination is made the existing unit cannot be repaired.

If the Government identifies a problem or a need for repair, the Government will contact the Contractor. Service calls will not be issued for accomplishment of repairs.

3.3.1.2 HVAC Supply and

Exhaust Vents

The Contractor shall provide full responsibility services to maintain split and window AC units to ensure the units are fully functional.

The Contractor shall perform preventative maintenance and cleaning of the HVAC supply and exhaust vents/louvers including the verification motors.

Maintenance frequencies shall be determined based on usage of the space.

The Contractor shall ensure furniture and equipment is protected during the work.

The Contractor shall coordinate with the tenants when work requires use of man lifts or scaffolding.

Maintenance is performed in accordance with Contractor's work schedule.

3.3.2 Interior and

Exterior Lighting Systems

The Contractor shall perform maintenance on Interior and Exterior Lighting Systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.

The Contractor shall develop and implement a program to inspect, clean, relamp, and make all necessary repairs to interior and exterior lighting systems.

The Contractor shall have full responsibility for maintaining interior and exterior lighting systems and for providing all replacement lighting.

All interior and exterior lighting replacements shall be of LED type lighting.

If the Government identifies a problem or a need for maintenance or repair, the Government will contact the Contractor. Service orders will not be issued for repairs.

Maintenance is performed in accordance with Contractor's PM program and work schedule.

Lighting systems are fully functional and operational at all times.

3.3.3 Weight Handling The Contractor The Contractor shall maintain Maintenance is

Objective Related Information Performance

Standard Equipment (WHE) and Systems shall perform maintenance on WHE and systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.

WHE and systems in accordance with manufacturers’ recommended procedures, OEM standards, and NAVFAC P-307.

Where performance of maintenance or associated repairs requires testing or recertification of WHE, refer to the Spec Item below for inspection, testing, and certification of WHE.

performed in accordance with Contractor's PM program and work schedule.

3.3.4 Lightning

Arresting and Grounding Systems

The Contractor shall perform maintenance in accordance with applicable directives on lightning arresting and grounding systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.

The Contractor shall maintain lightning arresting and grounding systems in accordance with NFPA 780, MIL-HDBK-

419, MIL-STD-188-124B, MIL-

HDBK-274 (AS), and NAVSEA

OP-5.

performed in accordance with Contractor's PM program and work schedule.

3.3.5 Fire Protection

Systems

The Contractor shall perform maintenance on fire protection systems to ensure safe, reliable, uninterrupted fire protection service.

The Contractor shall maintain, inspect, and test fire protection systems in accordance with UFC 3-601-02.

The Contractor shall maintain, inspect, and test fire protection systems to operate as designed.

The Contractor shall notify facility occupants Public Works and the Security Department prior to performing maintenance, inspection, or testing of fire suppression systems.

Maintenance is performed in accordance with Contractor's PM program and work

3.3.6 Fire Extinguisher

Maintenance

The Contractor shall perform maintenance on fire extinguishers to ensure to minimize breakdowns, and to maximize useful life.

The Contractor shall have full responsibility to inspect, certify, recharge, replace, and dispose of fire extinguishers.

All fire extinguisher services shall be performed IAW NFPA 10.

The Contractor shall have on hand enough fire extinguishers

Fire extinguishers are available and operational at all times.

Objective Related Information Performance

Standard to immediately replace any defective or expired fire extinguishers.

3.3.7 Vertical

Transportation Equipment (VTE) and Systems

The Contractor shall perform maintenance on VTE and systems to ensure safe, reliable operation.

The Contractor shall maintain VTE and systems in accordance with manufacturers’ recommended procedures, OEM standards, and NAVFAC MO- 118.

The Contractor shall notify the facility occupants five working days prior to any work on VTE and systems.

Maintenance is performed in accordance with Contractor's PM

3.3.8 Overhead

Doors/Roll-up Doors

The Contractor shall perform maintenance on overhead doors to ensure doors operate smoothly during normal daily activity.

The Contractor shall maintain roll-up doors in accordance with manufacturers’ recommended procedures and OEM standards.

accomplished in accordance with Contractor's PM and work schedule.

3.3.9 Compressed Air

Systems

The Contractor shall perform maintenance on compressed air system and associated equipment to ensure safe, reliable, uninterrupted service.

The Contractor shall maintain compressed air systems in accordance with NAVFAC MO- 206 and NAVFAC MO-209.

accordance with Contractor's PM

3.3.10 Generators The Contractor

shall perform maintenance on auxiliary generators to ensure safe, reliable, uninterrupted service.

The Contractor shall comply with NAVFAC MO-912.

Maintenance shall include periodic startup, run and load test of all auxiliary generators to ensure operability.

accordance with Contractor's PM program and work schedule.

Auxiliary generators provide electrical power to meet the load demand for the duration of a power outage.

3.3.11 POL System

Facilities and Distribution

The Contractor shall perform maintenance on

The Contractor shall maintain POL system facilities and distribution systems in

Maintenance is accordance with

Objective Related Information Performance

Standard Systems POL system facilities and distribution systems to ensure safe, reliable, uninterrupted service.

accordance with NAVSUP P-

558, UFC 3-460-03, NAVFAC

MO-230, and NAVSUPINST 4750.1.

Contractor's PM schedule.

No spills or discharge to environment due to missed or improper maintenance.

3.3.12 Floating Pier

Maintenance and Inspection

The Contractor shall provide floating pier inspections and maintenance to ensure piers are fully functional and operational.

The Contractor shall maintain the floating pier located at Fujairah. The Contractor shall maintain the pier IAW instructions provided in J- 1502000-07.

The Contractor shall perform pier inspections only for the floating pier located at the Jebel- Ali compound.

Maintenance and inspections are performed as specified.

3.3.13 Water Tanks and

Pumps

The contractor shall perform maintenance on water tanks and pumps to ensure they are fully functional and operational.

Contractor shall perform maintenance on water tanks and pumps to include, at a minimum, cleaning of pumps, verification that all connections elbows and gaskets are leak-free, all metal parts are rust-free, and all electrical connections and cables are free from damage.

Pump maintenance shall include all components necessary to the operation of the pump system, such as the pump, controllers, alarms, switches, etc.

Maintenance is performed in accordance with Contractor's PM program and work schedule.

3.3.14 Emergency

Eyewash Stations

The Contractor shall maintain emergency eyewash stations to ensure safe, reliable, uninterrupted service.

The Contractor shall perform maintenance on emergency eyewash stations.

All maintenance, repairs and testing shall be in accordance with ANSI Z358.1-2009, American National Standard for emergency eyewash equipment, and OSHA 29 CFR 1910.151, Medical Services and First Aid.

A legible tag denoting date of inspection and inspector’s initials shall be affixed to each emergency eyewash at the conclusion of an acceptable test.

Maintenance is accomplished in accordance with Contractor's PM and work schedule.

Emergency Eyewash Stations are operational at all times.

Objective Related Information Performance

Standard All incidental repairs found during tests shall be accomplished within five calendar days.

3.3.15 Mass Notification

Systems (Big Voice)

The Contractor shall perform maintenance on mass notification systems to ensure safe, reliable, uninterrupted service.

The Contractor shall maintain mass notification systems in accordance with manufacturers’ recommended procedures, OEM standards.

Maintenance is performed in accordance with Contractor’s PM program and work schedule.

Mass notification systems and equipment are maintained and repaired to sustain a fully functional and operable condition in accordance with

OEM

specifications.

3.3.16 UPS The Contractor

shall perform PM on UPS systems to ensure safe, reliable, uninterrupted power is available when required.

The Contractor shall maintain UPS systems in accordance with OEM recommended procedures and standards.

The Contractor shall submit operational logs for each UPS unit per Section F.

UPS provide electrical power to meet the temporary load demand for the duration of a power outage.

UPS activate to restore temporary electrical power instantaneously following loss of power.

PM is accomplished per the Contractor’s program and work schedule.

3.3.17 Solar Hot Water

Panels

The Contractor shall perform maintenance on solar hot water panel systems to ensure safe, reliable, uninterrupted service.

The Contractor shall maintain the solar hot water panel systems in accordance with manufacturers’ recommended procedures, OEM standards.

accordance with Contractor’s PM program and work schedule.

Solar panel systems maintained

OEM standards.

Objective Related Information Performance

Standard

3.4 Inspection, Testing, and Certification Program

The Contractor shall provide inspection, testing, and certification services to ensure they are safe, fully functional, and operational.

The Contractor shall submit an inspection, testing, and certification program summary report per Section F.

The Contractor shall submit an inspection, testing and certification schedule and a copy of all the equipment certifications per Section F.

The Contractor is fully responsible for and shall perform any repairs, including replacement, discovered during inspection, testing, and certification work up to $250 per in direct labor and direct material cost under the recurring work portion of the contract.

Incidental repairs work performed are not considered a service order.

All certifications are current.

Testing, inspection, and certification services performed and completed in accordance with the inspection, testing, and certification program and schedule.

Testing, inspection, and certification services performed in accordance with applicable references.

3.4.1 Weight Handling

Equipment (WHE)

The Contractor shall prepare and operate WHE to support certification.

The Contractor shall inspect, test, and certify WHE to ensure they are safe, fully functional, and operational.

The Contractor shall comply with all Federal requirements and NAVFAC P-307 to properly test and maintain the WHE.

The Contractor shall perform all certification testing in the presence of the Government certifying official. The Contractor shall provide five working days advance notification to the KO when WHE is ready for testing and certification for coordination with the Government provided inspector.

The Contractor shall perform load tests and associated operations for certification in the presence of the certifying official.

The Contractor shall utilize a third party certification for cranes specified in Appendix M of NAVFAC P-307.

The Contractor shall submit the

Testing, inspection, and certification of WHE performed and completed in accordance with the Inspection, Testing, and Certification Program and Schedule.

WHE prepared for inspection and certification in

NAVFAC P-307.

Objective Related Information Performance

Standard Certification of Load Test and Condition Inspection Form per Section F.

3.4.2 Vertical

Transportation Equipment (VTE)

The Contractor shall prepare, inspect, test, and operate VTE systems to support Government certification.

The Contractor shall perform all inspections and tests for certification in the presence of a Government provided inspector.

The Contractor shall provide five working days advance notification to the KO when VTE is ready for testing and certification for coordination with the Government provided inspector.

The Contractor shall submit the Inspection and Test Report for Vertical Transportation Equipment (VTE) per Section F.

Notification of repair work necessary to maintain certification is reported to the Government within hour of identification.

VTE inspection and testing is completed when due.

Inspection and testing of VTE performed and completed in accordance with the inspection and testing program and schedule.

VTE prepared for inspection and certification in accordance with

NAVFAC MO-

118.

3.5 Other Recurring

Services Program

The Contractor shall develop and implement another recurring services program for facilities, ground structures and equipment and systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.

The Contractor shall develop and submit an Other Recurring Services program plan, detailing the plans for each individual specification item, for Government review and approval per Section F.

The Contractor shall submit an Other Recurring Services Program Summary Report per Section F.

Other recurring services are accomplished in accordance with the Contractor's program and work schedule.

Services are performed in accordance with manufacturers’ recommended procedures and OEM standards.

3.5.1 Grease Traps The Contractor

shall clean designated grease traps and remove

The Contractor shall dispose of grease in accordance with environmentally approved procedures.

Grease traps are cleaned in

Contractor's work

Objective Related Information Performance

Standard and dispose of grease to ensure they function properly.

schedule.

Grease traps are clean and free of grease on baffles, perforated surfaces, and all other removable parts and function to meet the intended purpose.

3.5.2 Exhaust Hoods and

Ducts

The Contractor shall service designated exhaust hoods and ducts and associated equipment to ensure they are clean and sanitary.

Work shall include hoods, plenums, fans, fan housing, grease removal devices, weatherproof covers and the full length of ventilating ducts.

The Contractor shall comply with the requirements of the National Board of Fire and Underwriters and the current standards of the National Fire Protection Association, NFPA Standard 96, Chapter 8, 8-3 through 8-4.

Exhaust hoods and ducts and associated equipment are cleaned and sanitized in accordance with Contractor's work schedule.

3.5.3 Roofing and Gutter

Systems

The Contractor shall perform maintenance on the roofing, gutters, and downspouts to ensure they are clean and free of obstructions, rust, and leaks.

All Roofing and Gutter Systems work shall be performed at the Al Minhad and Fujairah locations. Maintenance consists of minor repairs, painting, and cleaning.

The Contractor shall coordinate with the tenants when work requires use of man lifts or scaffolding.

Roofing system, gutters, and downspouts are clean, free of rust, and seams are tight and free of leaks.

Gutters and downspouts are unobstructed and allow smooth flow of water.

Maintenance is accomplished per the Contractor's program and work schedule.

3.5.4 Locksmith Services The Contractor

shall provide locksmith services to ensure locks are repaired or replaced as necessary and spare keys/key replacements are provided as

The Contractor shall provide locksmith services to include the repair/replacement, installation of locks and key cutting.

The Contractor shall have full responsibility for maintenance and repair of locks and for replacement of a defective unit if unable to be repaired within two

Locks are repaired/ replaced as required. Spare keys/key replacements are provided timely.

Objective Related Information Performance

Standard necessary. hours.

Changing of combinations will be performed by the Government.

If the Government identifies a problem or a need for repair, the Government will contact the…

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