VIPSAM PWS 29 June 10.doc

Attachment 1

Request for Proposal #: FA7014-09-R-0032

Performance Work Statement (PWS) for

Joint Base Andrews Naval Air Facility Washington and VIPSAM Aircraft Maintenance, Transient Alert, Munitions, Base Supply, Fuels 29 June 10

TABLE OF CONTENTS

5Technical Exhibit Library

6Section C-1 Description of services

61.0 Scope of Work

61.1 Objective.

61.2 Organizational Overviews.

9SECTION C-2 SERVICES SUMMARY

92.0 Common Requirements.

92.1.

PAG Priority

92.2.

Minimum Performance Standards.

92.3.

Adherence to Directives

102.4.

Contractor Personnel Requirements

132.5.

Security Requirements

162.6.

Hours of Operation

172.7.

Quality Assurance

212.8 Environmental Management Plan

212.9.

Quality Control

222.10.

Contractor Labor Strikes/Non-Performance.

222.11.

Protection of Competition-Sensitive Information.

232.12.

Meetings.

232.13.

Administration, Correspondence, Forms, Records, Files, and Documents

262.14.

Automated Data Processing (ADP) Input Tasks.

262.15.

Telephone Control Officer (TCO).

262.16.

Historical Report Monitor (HRM).

262.17.

Defense Reutilization and Marketing Office (DRMO) Responsibilities.

262.18.

Foreign Object Damage (FOD)/ Dropped Object Prevention Program (DOPP)

262.19.

Safety/Industrial Hygiene.

282.20.

Environmental Compliance

282.21.

Hazardous Material and Hazardous Waste

312.22.

Ramp Freeze.

312.23.

Preparations for Exercises, Contingencies, and Emergency Services

312.24.

Local Manufacture.

312.25.

Accident Investigation.

322.26.

Mishap Sensitive Information

322.27.

Facility Management

332.28.

Conservation of Utilities

342.29.

Zero Overpricing Program.

342.30.

Reclamation Program.

342.31.

Vehicle Requirements.

342.32.

Micro-Computer Support.

342.33.

Land Mobile Radios.

352.34.

Phase-In/Phase-Out.

362.35.

Small Business, Subcontracting Plan and Participation Plan.

362.36.

Monthly and Annual Workload Report.

362.37.

Common Requirements Service Delivery Summary

373.0 Over and Above Requirements

373.1.

Real World Contingency Support/Emergency Services

393.2.

Over and Above Service Delivery Requirements.

394.0 Presidential Airlift Group (PAG)

394.1.

Overview.

394.2.

PAG Maintenance.

404.3.

PAG Service Delivery Summary

415.0 Fixed Wing and Rotary Wing Aircraft Requirements.

415.1 Overview.

415.2 FAA and US Military Airworthiness Compliance.

425.3 Coordination of Operations.

425.4 89th Maintenance Operations Center (MOC).

425.5 Customer Feedback/Critique Program.

425.6 Deferred Discrepancy (DD) Program.

435.7 Responsibility for Ensuring Aircraft Cleanliness.

435.8 Functional Check Flights/Operational Check Flight (FCF/OCF) Quality Assurance

445.9 One-Time Flights.

445.10 Aircrew Debriefing

445.11 Plans and Scheduling (P&S)/Maintenance Documentation

465.12 Engine Management

465.13 Aircraft Maintenance Management Support

495.14 Maintenance Documentation

495.15 Special Support (e.g. Airshows)

505.16 Deployments Supporting 89 MXG

505.17 Life Support Systems

505.18 Composite Tool Kits (CTK)

505.19 Test Measurement Diagnostic Equipment (TMDE) Maintenance and Calibration.

515.20 Tool Accountability System (TAS).

515.21 Bench Stock

515.22 Sortie Generation

535.23 Helicopter Mission Requirements

535.24 Helicopter Alert Requirements

535.25 Helicopter Deployments

545.26 Helicopter Dispersement

545.27 Additional Helicopter Deployment and Dispersement Requirements

545.28 Weight and Balance

555.29 Aircraft De-Icing Services

555.30 Launch Criteria

565.31 Preflight Requirements

565.32 Back Shops.

595.33 Scheduled Maintenance

615.34 Propulsion Maintenance

625.35 Aerospace Systems Maintenance

635.36 Aircraft Fuel Systems Maintenance

635.37 Aerospace Ground Equipment Maintenance

645.38 Avionics Maintenance

645.39 Equipment Maintenance

645.40 Contractor Re-Inspection of Government Aircraft Maintenance

655.41 Aircraft Appearance Requirements

655.42 Interface with Depot/CLS, and COMBS Contracts

655.43 Repairable Cycle Asset Management

665.44 Fixed Wing Mission Communications Systems

665.45 Crash, Damaged, Disabled, Aircraft Recovery (CDDAR) Program.

675.46 Aircraft Maintenance Service Delivery Summary

696.0 316 WG UH-1N Functional Check Flight Operations Program

696.1.

Overview

706.2.

Qualifications

726.3.

Functional Check Flight Service Delivery Summary.

727.0 Transient Aircraft Support

727.1

727.2 Marine 1 Support

727.3 Recovery/Departure Services

757.4 Transient Alert Service Delivery Summary

758.0 Munitions Support

758.1

758.2 Management of MSA

778.3 Munitions Service Delivery Summary

789.0 Supply

789.1

799.2 Operations Compliance

809.3 Materiel Management

829.4 Maintenance Support Section.

829.5 Customer Support Section

839.6 Supply Service Delivery Summary

8510.0 Fuel Services

8510.1

8510.2 Vehicle Requirements

8510.3 PAG Security Requirements

8510.4 Fuel Support Requirements

8610.5 Manage Fuels Account

8710.6 Training

8710.7 Compliance, Environmental, Safety

8810.8 Fuels Service Delivery Summary

90SECTION C-3 GOVERNMENT FURNISHED PROPERTY AND SERVICES

9011.0 Government Furnished Property and Services

9011.1

9011.2 Government-Furnished Real Property

9111.3 Government Furnished Equipment (GFE)

9111.4 Government-Furnished Materials

9211.5 Government-Furnished Records

9211.6 Government-Furnished Services and Utilities

9411.7 Automated Data Processing Equipment (ADPE)

9411.8 Transportation and Vehicles

9511.9 Audiovisual Support

9511.10 Classified Material Handling

9511.11 Travel

9611.12 Bioenvironmental Engineering (BE) Support

9711.13 Training

9911.14 Department Competence Requirements

10011.15 TMDE Services

10011.16 Government Furnished Property and Services, Service Delivery Summary

102SECTION C-4 DELIVERABLES

10212.0 Deliverables

10212.1 Proposal Deliverables

10212.2 Manpower Deliverables

10312.3 Administrative Deliverables

10412.4 Program Management Deliverables

10612.5 Maintenance Deliverables

10712.6 LRS Deliverables

Technical Exhibit Library

1. Definitions and Acronyms

2. Memorandums of Agreement and Understanding (MOA & MOU)

3. Quality Standards

4. Workload Data and Flying Hours

5. Performance Thresholds (PT)

6. Applicable Instructions and Technical Order Summary

7. Required Meetings

8. Government Furnished Equipment, Property, and Facilities

9. Ramp Freeze Procedures

10. Contingency Plans

11. Joint Base Andrews Naval Air Reserve Facility Washington Appearance Standards

12. CVAM – 89 AW Policy Letter

13. Examples of Unscheduled Maintenance Activities

14. Overview of COMBS Contractors

15. Fixed Wing Communication Systems

Section C-1 Description of services

1.0 Scope of Work. This is a world-class aircraft maintenance, transient alert, fuels, supply and munitions service requirement supported by the contractor, who shall provide all personnel, equipment, tools, vehicles and materials except for those items or services specifically stated in section C-3 as government furnished, to support the missions of the 89th Airlift Wing (AW), 316th Wing (WG) and their customers. The contractor shall provide all personnel necessary to perform aircraft maintenance, base supply and over and above services in support of aircraft assigned to the 316 WG and 89 AW and their respective customers, with Presidential Airlift Group (PAG) aircraft maintenance and fuel servicing support taking precedence over all other requirements. The scope of maintenance includes support of two (2) VC-25A, five (5) C-20, four (4) C-32A, four (4) C-37A, two (2) C-37B, two (2) C-40B aircraft, 19 UH-1N helicopters, as well as limited on-equipment (specialist) and limited off-equipment (back shop) aircraft maintenance support for the PAG. Included in this scope is aircraft maintenance, servicing and fueling for all US and foreign aircraft that are transient on Joint Base Andrews-Naval Air Facility Washington (JBA-NAFW). Due to evolving mission requirements, changes to the number and type of assigned aircraft are anticipated throughout the period of performance. The contractor shall provide all organizational and limited intermediate aircraft maintenance and all servicing IAW AF approved aircraft technical data listed in TE-6 on all 316 WG and 89 AW assigned aircraft, except for aircraft possessed by the PAG. For aircraft possessed by the PAG, the contractor shall provide on and off-equipment back-shop maintenance support and aircraft fuel servicing support IAW section C-2 of this PWS. Additionally, supply chain management to include Report of Survey Administration services and fuels support for 89 AW, 316 WG, all transient aircraft, 459th Air Refueling Wing (ARW) aircraft (eight KC-135R) and various Naval Air Facility Washington aircraft. The contractor shall provide fuel support to other federal agencies and base tenant units outlined in the Memorandums of Agreement (MOA), Memorandums of Understanding (MOU) or support agreements listed in TE-2. The contractor shall establish a partnership/teamwork approach with the Contracting Officer (CO), 89 and 316th Functional Area Chief’s (FAC), Contracting Officers Technical Representative (COTR), operations personnel and other applicable contractors and 316 WG and 89 AW customers.

1.1 Objective. The objective of this Performance Work Statement (PWS) is to provide the 89 AW and 316 WG, located at JBA-NAFW and their customers with fixed wing and rotary aircraft maintenance, fuel, munitions, supply and transient alert services in support of the safe and timely transportation of their customers which include the President of the United States, the Vice President, Cabinet officials, members of congress, and senior civilian, military and foreign leaders. This is a 24-hour a day, 7-day a week (24/7), no fail, high expectation mission. The 316 WG and 89 AW, as well as their customers, count on these services to provide world-class airlift services.

1.2 Organizational Overviews.

1.2.1 Organizational Overview of the 316 WG. This requirement supports both the 89 AW and 316 WG. The 316 WG represents the host wing and reports to Air Force District of Washington (AFDW). Contained within the 316 WG is the 316th Operations Group, 316th Operations Support Squadron, 1st Helicopter Squadron, and the 316th Logistic Readiness Squadron. These organizations are primarily responsible for providing all helicopter airlift and supporting all host, tenant and transient aircraft customers with fuels, supply and munitions services as required. See TE-1 for list of all acronyms and definitions.

1.2.2 Organizational Overview of the 89 AW. The 89 AW is a tenant unit on JBA-NAFW and reports to Air Mobility Command (AMC). The 89 AW executes Special Air Mission’s (SAM) supporting the customers as outlined below. For the purposes of this document, the PAG is a subordinate unit within the 89 AW that supports only the President of the United States and his aircraft. 89th Maintenance Group (MXG) supports all other very important persons (VIP) from the Vice President to other senior leaders.

1.2.2.1 89th Airlift Wing (AW). An Air Mobility Command unit on JBA-NAFW; provides a no fail global mission global Special Air Mission (SAM) airlift, logistics, aerial port and communications for the President, Vice President, Combat Commanders, senior leaders and the global mobility system as tasked by the White House, Chief of Staff of the Air Force and Air Mobility Command. The 89 AW maintains 24/7 alert, operates the Executive Airlift Training Center, the Government Network Operation Center and provides worldwide special air mission airlift, logistics and communications support for the President, Vice President and other U.S. senior leaders.

1.2.3 Air Force District of Washington (AFDW). Responsible for bringing air, space and cyberspace capabilities to the joint team protecting the nation's capital and supports local personnel and those serving worldwide. AFDW is the single Air Force voice for planning and implementing Air Force and joint solutions within the National Capital Region (NCR). Located at JBA-NAFW. The 316 WG directly reports to HQ AFDW.

1.2.3.1 316th Wing (WG). The 316 WG delivers contingency response capabilities critical for the protection of our National Security. Ensures emergency reaction rotary-wing airpower for the NCR; combat-ready Airmen to Air and Space Expeditionary Forces, a secure and robust infrastructure for base organizations and resources essential for the well-being of the Team and their families.

1.2.3.1.1 316th Operations Group (OG). Provides support for JBA-NAFW flying and rotary missions while responding to global contingencies. Provides continuous rotary-wing contingency response capability to the NCR while simultaneously supporting JBA-NAFW global aerial port customers with critical airfield infrastructure and aviation services. The group consists of two squadrons: The 316th Operations Support Squadron and the 1st Helicopter Squadron.

1.2.3.1.1.1 316th Operations Support Squadron (OSS). The OSS is responsible for one of the busiest transient alert (TA) functions in the Department of Defense (DOD) ensuring the successful/time-sensitive movement of over 10,000 transient aircraft annually. TA’s role is critical in providing stellar 24-hour support for Distinguished Visitors from DOD services and all foreign dignitaries visiting the NCR. TA additionally supports aircraft transporting priority cargo, equipment and supplies in support of missions across the globe. Finally, TA is responsible for ensuring the safe parking and static display of aircraft participating in the annual Joint Services Open House.

1.2.3.1.1.2 1st Helicopter Squadron (1HS). Provides priority airlift for national-level civil and military senior leadership in the NCR. Delivers continuous, immediate-response capability in support of sensitive joint contingency plans vital to national security and continuity of operations and supports HQ USAF-tasked VIP transportation.

1.2.3.1.1.3 316th Logistics Readiness Squadron (LRS). Provides vehicle and traffic management services, munitions, supply and fuels support to all JBA-NAFW flying/non-flying missions. LRS provides executive driver service for senior officials and manages base deployment planning and support agreements. LRS also provides combat-ready forces in support of worldwide logistics and NCR contingency response operations. In addition, LRS is responsible for providing management and overseeing supply, munitions and fuel support for all 316 WG host agencies, tenant units, transient aircraft, Navy aircraft missions and Air Force personnel within the NCR.

SECTION C-2 SERVICES SUMMARY

2.0 Common Requirements.

1.1. PAG Priority. The PAG support takes priority over all other requirements in this PWS; however this does not alleviate any of the other requirements or standards outlined in the PWS.

1.2. Minimum Performance Standards. The contractor shall exercise management and operational control over, and retain full responsibility for, performance requirements set forth in this PWS as detailed in the minimum performance standards listed in TE-3 and estimated workload data is listed in TE-4.

1.2.1. The contractor shall provide mission capable aircraft, configured to meet the daily/weekly flying schedule requirement.

1.2.2. The contractor shall provide services to all organizations listed in TE-2 Support Agreements.

1.2.3. Missions are projected on a monthly, weekly and daily basis. Variations to these projections, annual flying hours, number of missions/local training sorties supported, number of aircraft assigned and number of supply issues are inevitable. At the beginning of the basic performance period and each option year, JBA-NAFW will issue flying hour projections for the next contract performance period. Significant projection changes (+/- 10% outside the range of mission requirements identified in the workload files, TE-4) will be negotiated as an equitable adjustment to the firm-fixed-prices shown in Section B. Aircraft may be added to the inventory as required to support our national leader requirements. Significant changes to the number of aircraft, annual flying hours, annual missions and annual supply issues for future contract performance periods that materially impact cost, schedule or performance as determined in advance by the CO will be handled in accordance with the Changes Clause, FAR 52.243-1, Changes-Fixed Price-Alternate I, incorporated in Sections I-546 and I-547.

1.3. Adherence to Directives. In case where multiple standards are available, use order of precedence IAW the objectives and responsibilities outlined in Public Law, Department of Transportation, Federal Aviation Administration (FAA) requirements, Manufacturers Commercial Maintenance Manual, DOD and Air Force (AF) series directives as well as AF, Air Mobility Command (AMC), and AFDW instructions, regulations, plans and applicable equipment and/or general support technical orders data.

2.3.1 When applicable the contractor shall comply with the most recent version of all government directives referenced in this PWS. Throughout this contract, wherever numbered references, operating instructions (OI), Technical Orders (TO), Air Force Manuals (AFMAN), etc.(i.e., AFI 21-101, T.O. 00-20-1, AFMAN 23-110, etc.) are utilized, it shall be interpreted that the most current version is being referenced and that all AFDW, AMC, 89 AW and 316 WG supplements apply to the reference.

2.3.2. Due to mission essential functions, the Government may offer the contractor seasonal flu and potential pandemic vaccines.

1.4. Contractor Personnel Requirements.

1.4.1. Project Manager. The contractor shall provide a Project Manager and/or alternate(s) with 24/7 contact capability who shall be responsible for assuring services are accomplished in accordance with this PWS. The names of those who shall represent the contractor shall be designated in writing to the CO within 30 days after contract award. The contractor shall provide telephone numbers of the Project Manager and alternate(s) where each may be contacted outside of normal duty hours. As soon as any knowledge of changes occurs, the contractor shall submit the name of any new designee along with their contact information to ensure mission requirements.

1.4.1.1. The Project Manager or alternate(s) shall have binding authority to act for the contractor on all matters relating to this contract.

1.4.1.2. The Project Manager or alternate(s) shall be available within 30 minutes during normal duty hours to meet on the installation with government personnel (designated by the CO) to discuss problem areas. After normal duty hours, the manager or alternate shall be available to meet on the installation within 1 hour of notification. Normal duty hours at JBA-NAFW are Monday - Friday, 0730-1630.

1.4.1.2.1. The Project Manager, along with the top five members of their staff (or their alternates), shall carry a Government provided Blackberry® (or similar device). They are expected to answer calls 24 hours a day, seven days a week.

1.4.1.3. The Project Manager and alternate(s) shall be able to read, write, speak and understand English.

1.4.1.4. The Project Manager and alternate(s) shall be certified in Project Management by the Project Management Institute or equivalent organization within 24 months of contract award.

1.4.2. Mission Essential Contractor Services. All of the contractor services performed under this contract have been identified as essential contractor services in support of mission essential functions. Within 30 days of contract award the Contractor shall provide a plan, in accordance with DFAR Clause 252.237-70XX, to address continuation of services in the event of a crisis.

1.4.3. Identification and Replacement of Key Personnel. The contractor shall identify key personnel, project manager and management, responsible for overseeing the daily operations of the functional areas covered in this PWS, to the CO at time of proposal submission. Any changes or additions to key personnel will require a resume(s) to be submitted to the CO for acceptance prior to allowing the proposed individual to begin work on the contract.

1.4.4. Airworthiness Determinations and Approval. The contractor shall identify personnel on a monthly basis who are authorized to make airworthiness determinations and approve commercial derivative aircraft for return to service and certify that an aerospace vehicle or equipment is safe for flight or use to meet the requirement of T.O. 00-20-1. The listing shall contain employee name, position assigned, work area, Airframe & Power plant (A&P) certification, CAMS/IMDS employee number and FAA certificate number. The listing shall be all inclusive, also identify all tool room attendants and electronic technician personnel. The contractor shall ensure the government (CO) and designated representative has real-time access to the listing.

1.4.5. Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee’s name, social security number and level of security clearance. The list shall be validated and signed by the company facility security officer (FSO) and provided to the CO, PAG Security Manager, 316th Security Forces, 1st Helicopter Squadron Security Manager, LRS Security Manager and the 89 MXG Security Manager as applicable, prior to the contract start date. The contractors FSO shall also upload all employees into the Joint Personnel Adjudication System (JPAS) prior to contract start date. Lastly, an updated listing shall be provided to the Government and uploaded/changed in JPAS whenever an employee’s status or information changes or when personnel are added or deleted from the contract.

1.4.6. The contractor shall not employ persons for work on this contract if such employee is identified by either the contractor or the CO/COTR/Functional Director (FD) as a potential threat to the health, safety, security, general well being or operational mission of the installation and its population.

1.4.7. Contractor personnel who are in supervisory positions, personnel who perform services utilizing technical orders or written documentation or personnel who have job related contact with aircrews shall be able to read, write, speak and understand English.

1.4.8. Due to the frequency of contact with senior government and military officials of the United States and foreign governments and the resultant national media exposure, contractor personnel shall present a neat, professional and conservative appearance at all times when on duty. Employees shall also maintain a high degree of personal grooming and hygiene. Hairstyles shall be neat and conservative in nature. As a minimum, hair shall be clean, combed and not present a safety hazard.

1.4.9. Dress and Attire. The contractor shall furnish a utility work uniform to contract personnel. Uniforms shall be free of patches, emblems or writing except they may incorporate a corporate name or logo and/or employee name. The uniforms shall fit properly, be clean, free of stains or discoloration, without holes or tears and shall be kept serviceable at all times.

1.4.10. Employees in uniform shall be free of display objects, articles, jewelry or ornamentation through the ear, nose, tongue or any other body part when performing this contract. Objects, jewelry or ornamentation could pose safety problems or present foreign object damage (FOD) hazard.

2.4.10 Contractor may request a uniform waiver from the COTR for office employees that are not in the public’s view or a customer service role. Contractor shall still be required to visibly display appropriate identification.

2.4.11. Contractor personnel who are required to travel on a 316 WG/89 AW aircraft during a mission shall wear the appropriate business attire (dress-coat and tie) or as dictated by the FD.

2.4.12. The contractor shall make sure employees possess applicable current and valid professional certifications before starting work under this contract and that these employees maintain these certifications throughout their employment under this contract. Contractor shall be able to present these certifications upon request.

2.4.13. The CO may direct the contractor to remove an employee(s) from an assignment under this contract for reasons of security or misconduct. Where the reasons for the removal request is due solely for security or misconduct by the employee(s), the replacement shall be at the contractor’s expense and not chargeable to the government.

2.4.14. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; their absence at any time shall not constitute an excuse for nonperformance under this contract.

2.4.15. The contractor shall provide a comprehensive plan to the CO for random drug screening of all employees 30 days after contract award. When incidents occur or by direction of CO/FD drug screening will be accomplished at the expense of the contractor. The government shall be granted all rights and privy to all results of drug screening.

2.4.16. Aircraft Maintenance Employee Requirements.

2.4.16.1. Aircraft mechanics hired to perform aircraft maintenance for this requirement shall have an Airframe & Power Plant (A&P) certificate issued from the Federal Aviation Administration (FAA). Mechanics which posses only the Airframe certification may be hired as well; providing Power Plant certification is achieved within one year of hire date. Electronic Technicians (ET's) shall have as a minimum a "Airframe" license/certificate issued from the FAA. Additionally, ET’s who have a Federal Communication Commission (FCC) License are desired, but having the license is not a condition/requirement of this PWS, it is solely at the discretion of the contractor.

2.4.16.2. The contractor shall ensure contract personnel are fully qualified to accomplish fixed and/or rotor wing aircraft maintenance as required.

2.4.16.3. The contractor shall ensure that aircraft maintenance and munitions personnel training/qualifications are accurately documented. Documentation shall be annotated on company generated form similar to the AF Form 797 (Job Qualification Standard) or other company form/format approved by the FD or COTR.

2.4.16.4. Contractor training record format shall comply with applicable Federal Aviation Regulation standards for all fixed wing aircraft qualified employees and AFI 36-2232 for all military aircraft (transient & UH-1N) qualified employees. Additionally, munitions personnel shall have at least two years experience working in a munitions handling position.

2.4.17. Munitions Employee Requirements. Munitions inspectors shall have, as a minimum, one year of experience. Munitions personnel shall be explosive trained/certified and training/certification will be documented on AF Form 483.

2.4.18. Supply Employee Requirements

2.4.18.1. The contractor shall ensure supply personnel are properly trained to accomplish the tasks covered in this PWS and ensure all training is properly documented in the employees training records.

2.4.19. Fuels Section Employee Requirements

2.4.19.1. Fuels Manager. The contractor shall appoint an individual who shall be the fuels manager for all aviation and ground fuel accounts IAW AFMAN 23-110 and AFI 23-201.

2.4.19.2. Task Knowledge and Experience. Personnel shall have knowledge of fuels management, quality control procedures, receipt, storage, transfer and issue of petroleum products, properties and characteristics of petroleum products, and all pertinent safety precautions and experience levels to maintain consistency with commercial industry practice.

2.4.20. Contractor Manpower Equivalent Report. The Contractor shall provide a Contractor Manpower Equivalent (CME) report, annually, no later than 20 days after the end of each Government fiscal year. The Government will have (10) business days to review for correct content and format. If correction is warranted, the contractor has (5) business days after notice to correct deficiencies and resubmit. Criteria for approval shall be correct content and format. The exact format is to be determined by the Government, however the information required shall include but is not limited to: contract number, functions and missions performed under the contract, the contracting organization administering the contract, the functional organization(s) supported, funding source, performance dates of the contract, and the number of full-time contractor employees (broken down by labor category).

2.5. Security Requirements. To meet the requirement of AFI 31-101

2.5.1. The contractor shall complete a “Request for Identification Credential” for each employee requiring access to JBA-NAFW.

2.5.2. The requests shall be submitted to 316th Security Forces Squadron (SFS), Pass and Registration through the sponsoring unit/activity. The government will provide a completed “Identification Credential”, which shall be issued, displayed and surrendered.

2.5.3. The contractor shall complete an AF IMT Form 2586 for each employee requiring frequent unescorted access into restricted areas. The request shall be submitted through the sponsoring unit/activity to the 316 SFS. The government will provide restricted area badges to the contractor. The badge shall be displayed and surrendered as directed in AFI 31-101.

2.5.4. The contractor shall comply with all security measures required by the government, including initial risk analysis. The government will conduct Security Test and Evaluations (STE) at the required intervals to ensure compliance.

2.5.5. The contractor shall appoint security representatives as required to implement “Info Protect” programs IAW AFPD 33-2 in the receiver organization. Implement and show CO a Computer Security (COMPUSEC) program to ensure compliance with AF information protection instructions, including any MAJCOM or wing supplements. Contact base Information Protection (IP) Office for emissions security (EMSEC) requirements when the need to process classified national security information arises. Complete Information Protection Block III of Total Force Awareness Training (TFAT) training before they are issued user ID’s and passwords, or granted network access. Coordinate this training with the base IP program manager as needed.

2.5.6. The contractor shall establish a Communications Security (COMSEC) account IAW AFI 33-201 V2 in writing to the CO, a COMSEC Responsible Officer (CRO) and at least one alternate that is authorized to receive COMSEC aids. The CRO shall annually review the requirement for COMSEC material, assess it validity and give the COMSEC manager a written list of required items including an authority for each item. The CRO will provide all audits and any investigation reports to the CO. Ensure all persons granted access to COMSEC aids have proper clearance and a valid need to know.

2.5.6.1. The contractor shall meet the requirement of DODR 5200.1-R and AFI 31-401 for AF Systems Security Instruction requirements such as COMSEC, COMPUSEC for Operational Systems, Emanations Security and AFI 10-701.

2.5.6.2. Upon contract award, the contractor shall employ computer operators with security clearances required to obtain access to password-protected AF information systems.

2.5.7. The contractor shall monitor and control access into restricted areas under their responsibility at JBA-NAFW, allowing only those individuals who have been properly cleared into restricted areas. The contractor shall comply with all security requirements of AFI 31-101, plus those imposed by the installation commander at all times. Contractor personnel shall not enter restricted or controlled areas or base facilities unless specifically authorized in performance of their duties.

2.5.8. Contractor personnel requiring unescorted entry to restricted or other sensitive areas designated by the installation commander shall comply with AFI 31-101 and AFI 10-701. A favorable Access National Agency Check with Inquiries (ANACI) investigation is required to obtain a restricted area badge for access to restricted areas.

2.5.9. All contractor or subcontractor employees who will have direct access to 89 AW, 316 WG and 459 ARW aircraft, restricted areas, “close-hold” or classified information shall possess a secret security clearance. The contractor shall escort and monitor all personnel that do not have a secret clearance and require access to an aircraft covered in this contract or other restricted areas at all times. Contractor personnel not in possession of a restricted area badge shall not be left unattended on any 89 AW, 316 WG or 459 ARW aircraft and shall be under escort at all times.

2.5.10. The contractor shall comply with all applicable Presidential Support Program (PSP) requirements; refer to AFI 31-501 for details. A PSP clearance is required for fuels personnel to gain access to the Air Force One complex. PAG will allow a maximum of 12 contractor fuels personnel to have Air Force One complex access on their restricted area badges. The contractor may have additional personnel with PSP clearance; however, only 12 shall have access to the Air Force One complex designated on their restricted area badge. To qualify for PSP clearance, a person must have a Special Scope Background Investigation (SSBI)/Top Secret Clearance within the last 3 years and not have a history of financial problems.

2.5.11. The contractor shall conform to the provisions of Department of Defense Manual (DODM) 5220.22-M, safeguarding classified information and provide for obtaining secret security clearances for contractor and subcontractor employees requiring access to classified information. Only those persons who have the proper security clearance and a “need to know” according to the performance of work under this contract shall be given access to classified information or material.

2.5.12. The contractor shall ensure all contractor personnel have appropriate security clearances prior to taking receipt of classified documents and materials.

2.5.13. The contractor shall provide security support including packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material and guarding against theft of high value property.

2.5.14. The contractor shall comply with all security regulations and directives as identified herein and other security requirements as shown elsewhere in this contract. The contractor shall comply with DD Form 254, DOD Contract Security Classification Specification.

2.5.15. The contractor shall ensure each employee obtains the following pass and identification items, as applicable, for contractor personnel. These identification items can be obtained from each location designated below. The contractor shall be responsible for retrieval of all identification media from employees who depart for any reason before the contract expires.

1.

Defense Biometrics Identification (DBIDS) Cards for non-CAC eligible/required employees; 316 SFS, Pass and Registration Office.

2.

Common Access Card (CAC) Identification; 316 FSS, Military Personnel Flight 3.

AF Form 2586, Unescorted Entry Authorization Certificate; sponsoring activity unit security manager 4.

Automated Entry Control Card/Restricted Area Badge; 316 SFS, Pass and Registration Office

2.5.16. Security Manager Appointment. The contractor shall appoint a security manager for the on-base, long-term visitor group. The security manager shall provide employees with training required by DODR 5200.1-R, Chapter 9, AFPD 31-4, AFI 31-401 and JBA-NAFW supplements. The contractor’s security manager shall attend the supporting 316 WG/IP quarterly security manager’s meetings. The contractor shall provide initial and follow-on training to contractor personnel who work in AF controlled/restricted areas. Restricted areas include the flight line parking ramp and certain areas within hangers that house mission-ready sealed aircraft. The contractor shall provide the supporting Information Protection Office industrial security manager with a visitor authorization letter, including those essential personnel who are supporting the long-term visitor’s agreement.

2.5.16.1. The security manager for the appropriate unit, 1st Helicopter Squadron, 316th LRS, 89th MXG, will provide necessary security training on an annual basis for contractor personnel working under that unit.

2.5.17. Reporting Requirements. The contractor shall comply with AFI 71-101, Volumes 1 and 2, Criminal Investigations, Counterintelligence, and Protective Service Matters requirements. Contractor personnel shall report any information or circumstances that may pose a threat to the safety and security of DOD personnel, contractor personnel, resources and classified or unclassified defense information to an appropriate authority.

2.5.18. The contractor shall establish and implement methods of ensuring all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government. The contractor shall develop procedures covering key control that are included in the contractor’s property control system. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. All references to keys include key cards.

2.5.18.1. The contractor shall immediately report to the appropriate 89 AW/316 WG CO/COTR of any occurrences of lost or duplicated keys. The 1st Helicopter Squadron Security Manager shall be notified immediately upon any occurrences of lost or duplicated keys for building 1914. The contractor shall confiscate keys from personnel that are placed under suspension or termination.

2.5.18.1.1. In the event a master key is lost or duplicated, the government will replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to rekey or replace the affected lock(s) without cost to the government. The government may, however, at its option, replace the affected lock(s) or perform re-keying and deduct the cost of such from the monthly payment due the contractor.

2.5.18.1.2. The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees. The contractor shall also prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

2.5.19. Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s quality control plan. The contractor shall establish procedures in local OIs ensuring lock combinations are not revealed to unauthorized persons and shall ensure the procedures are implemented.

2.6. Hours of Operation.

2.6.1. Recognized Holidays. The government recognizes the following holidays; New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day and Christmas Day. During these holidays, the contractor shall have sufficient personnel available to support the 89 AW and 316 WG flying schedules and other customers as required in support agreements and ensure all associated aircraft launch processes/procedures supported under this contract are complied with to the fullest extent.

2.6.2. Aircraft Maintenance and Transient Alert Services. The contractor shall perform aircraft maintenance and Transient Alert services required under this contract on a 24/7 basis as mission requirements dictate.

2.6.3. Supply Operations within LRS. The contractor shall perform work required under this contract 24 hours per day Monday through Friday, except for federal holidays or when the base commander, in accordance with base contingency plans, officially closes JBA-NAFW.

2.6.4. Modified hours of operation shall be in effect for Functional System Management; Mon-Fri 24 hours/Sat-Sun if needed for reports processing.

2.6.5. After Hours Support Function. On occasion, services may be required for support outside the normal duty hours (Monday - Friday, 0730-1630) as described above. On-call contractor personnel shall be provided for after-hours support. The contractor shall provide an on-call response time of 1 hour for complete supply support on any customer request(s) requiring processing. Contractor shall prepare an Operating Instruction (OI) defining concept of operations for after-hours support.

2.6.5.1. Contractor shall provide supply support and training support for the 459 ARW personnel. The 459 ARW unit training assembly (UTA) training is required one weekend per month for a 4-hour period, for approximately 10-15 personnel per weekend. Times shall be coordinated with 459 LRS personnel. Note: Since military refueling trucks are not government provided, contractor will not be responsible to provide training for refueling truck operations. Also, contractors will not be required to train UTA personnel on fork lift or stock picker operations. UTA training is primarily supply policy and procedures related training.

2.6.6. Fuels Section. Flight line fuel support and Automated Base Service Stations will be required on a 24/7 basis unless directed otherwise by higher authority. The contractor shall maintain normal customer service hours of 0730-1630 Monday through Friday, except for recognized holidays or as directed when the base is officially closed by the Base Commander.

2.7. Quality Assurance. The contractor shall provide a Quality Assurance Plan and establish a quality assurance program that highlights major discrepancies and minor discrepancies as defined in paragraph 2.7.10., which as a minimum addresses management, data collection, inspection and continuous improvement. For aircraft maintenance related activities, the contractor shall comply with AFI 21-101 (Aircraft and Equipment Maintenance Management) quality assurance requirements. The government will have real-time access to contractor management and quality assurance data to ensure/provide government insight into contractor quality assurance processes.

2.7.1. The contractor shall brief quality assurance system trends to the FD, in-person, on a monthly basis and quality assurance inspection results on a daily basis. The contractor shall generate/distribute a QA monthly summary providing insight into the status of issues affecting quality and a self-assessment of performance.

2.7.2. Depending on the type of aircraft in the 316 WG or the 89 AW, QA’s will be the coordination/action agency for all aircraft related issues and government reports submitted.

2.7.3. The contractor shall respond within 5 business days with corrective action.

2.7.4. The contractor shall place increased emphasis on maintenance processes, procedures, practices and tasks deemed as areas requiring additional attention by the FD/Chief COTR. Increased focus shall remain in place until the FD/Chief COTR determines sub-standard performance has effectively been addressed and associated issues resolved. Contractor QA personnel shall also contact the COTR section, via land line or mobile radio, prior to performing QA assessments on personnel and/or completed aircraft maintenance processes/procedures. The intent is to afford the government the opportunity to observe contractor QA oversight of completed or in-progress aircraft maintenance actions. The contractor shall not hamper/delay production efforts; if COTR does not respond/reply contractor may continue with oversight as necessary.

2.7.5. QA personnel shall assess all associated launch processes for Distinguished Visitor (DV) missions to ensure compliance with the PWS and applicable aircraft maintenance directives and AFIs.

2.7.6. The contractor shall participate in all MAJCOM directed inspections, Logistics Standardization and Effectiveness Program (LSEP), Unit Compliance Inspection (UCI), Staff Assistant Visits (SAV) and AF audit agency audits. The contractor shall support required inspections and requests for data/information from team members as requested.

2.7.7. The contractor shall inspect the required services identified in TE-5.

2.7.8. The government will inspect required services on an as-required basis and/or as directed by the FD/Chief COTR. Each primary service has a Performance Threshold (PT) which is the minimum number of minor discrepancies that may be detected or documented during any inspection, assessment or surveillance to be rated acceptable/pass. Discrepancies exceeding established PT’s as listed in TE-5 shall result in an unacceptable/fail rating. Any major discrepancy discovered shall override the established PT’s and result in an unacceptable/fail rating as well.

2.7.9. PTs may be adjusted due to changing mission requirements or to address areas of substandard performance or non-compliance issues. All changes will be coordinated through the CO and require a contract modification.

2.7.10. Specific Categories of Discrepancies

2.7.10.1. Aircraft Maintenance.

2.7.10.1.1. Major Discrepancy: A discrepancy that is likely to result in a hazardous or unsafe condition or is likely to result in failure or reduce materially the usability of the aircraft or equipment to include any major part thereof. As a minimum, discovery of any of the following conditions will be categorized as a major discrepancy: improper or untimely documentation of red X discrepancies on aircraft or equipment Air Force Technical Order (AFTO) forms; test measurement diagnostic equipment (TMDE) overdue calibration or when calibration status cannot be verified; violation of environmental protection policies and directives; overdue time change and inspection items; unauthorized over fly of engines; any long-term inspections not loaded; any errors in due time or improperly loaded time change items; technical order violations of mandatory directives as supplemented; not complying with all military and or commercial derived technical order warnings, cautions, or notes; improper use of tools; any out-dated technical data. While all discrepancies /findings can’t be listed, the Chief COTR/FD will determine category (Major/Minor) of such not listed in this paragraph. The contractor shall respond using the JBA-NAFW Contract Monitoring and Surveillance Report within 5 business days with corrective actions of all form’s that are routed to the QA manager. If a grounding discrepancy(s) is discovered during the Key Task Listing (KTL) inspection that is likely to result in a hazardous or unsafe condition, the evaluator shall not sign off the inspection and will annotate the discrepancy in the aircraft forms IAW 00-20-1. Once the discrepancy(s) are corrected the KTL inspection will be reevaluated.

2.7.10.1.2. Minor Discrepancy: A discrepancy that is not likely to reduce the usability of aircraft or equipment or is a departure from established requirements having little impact. All minor discrepancies shall be documented using the JBA-NAFW Contract Monitoring and Surveillance Report and presented to the applicable contract branch manager/section supervisor. See TE-5 for minimum allowable PT’s.

2.7.10.1.3. If the same minor discrepancy occurs after the contractor proposes corrective action, the discrepancy shall be coded as a “repeat.” If a “repeat” discrepancy recurs within 90 days after the contractor proposes corrective action, the discrepancy shall be coded as “recurring” and will result in an automatic major discrepancy.

2.7.10.1.4. QA personnel shall assess associated launch processes for top five DV customers and any other DV missions as determined by the FD to ensure compliance with the PWS and applicable aircraft maintenance directives and Air Force Instructions.

2.7.10.1.5. QA shall contact COTR prior to performing evaluations on aircraft and/or equipment to afford government representatives the opportunity to inspect, evaluate and assess any service(s) rendered on the spot.

2.7.10.2. Supply.

2.7.10.2.1. Major Discrepancy: As a minimum, discovery of any of the following conditions will be categorized as a major discrepancy: expired shelf-life items that may damage government assets; unsecured or lost classified and cryptographic assets; technical order violations of mandatory directives as supplemented; a discrepancy that is likely to result in a hazardous or unsafe condition or is likely to result in failure or reduce materially a supply item that may impact the mission.

2.7.10.2.2. Minor Discrepancy: A discrepancy that is not likely to reduce materially, facilities and/or equipment or is a departure from established requirements, having little impact.

2.7.10.3. Fuels.

2.7.10.3.1. Major Discrepancy: As a minimum, discovery of any of the following conditions will be categorized as a major discrepancy: not adhering to the two-person policy for safety in fuel handling; unserviceable equipment or facilities not properly tagged or in use; Presidential support tanks and fuel trucks access points not secured; not providing fuel support within established time frames for priority 1, 2, 3, and 4 aircraft; not notifying or coordinating with the Maintenance Operation Center or other support agencies whenever fuel requests cannot be met within established time frames due to personnel, equipment or facility deficiencies; not coordinating with the 316 CES Asset Management Flight for all fuel spill cleanup to determine environmental compliance actions. A discrepancy that is likely to result in a hazardous or unsafe condition or is likely to result in failure or reduce materially to the usability of fuels facilities and equipment.

2.7.10.3.2. Minor Discrepancy: A discrepancy that is not likely to reduce materially, the usability of fuels facilities and…