IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)

Code DE01
Child
Spend Category Level 1
IT
Spend Category Level 2
IT Professional Service (Labor)
Popular Federal Contract Opportunities
Not listed
Popular Federal Contract Awards
Not listed

PSC Category DE01 encompasses Information Technology (IT) and Telecommunications end-user services, focusing on help desk support, workspace management, printing, output services, and productivity tools. These services primarily involve labor-intensive support for federal agency technology infrastructure, including maintenance, technical support, software licensing, and equipment management across various government organizations. The category covers a wide range of IT support functions critical to maintaining operational efficiency in federal information systems.

The federal contract awards in this category demonstrate a diverse range of IT support services, with contract values typically ranging from $10,000 to $6.5 million and performance periods spanning 12 months to 5 years. Frequently awarded entities include small businesses like FCN Inc., Presidio Government Solutions, and Lyme Computer Systems, with many contracts set aside for small business categories such as women-owned, service-disabled veteran-owned, and 8(a) businesses. Funding agencies include NASA, the Internal Revenue Service, Department of Veterans Affairs, and Department of Defense. Common places of performance include government facilities in Virginia, Maryland, and Washington, D.C., with services often involving software maintenance, hardware support, cloud services, and technical infrastructure management.

The federal contract opportunities in this category focus on specialized IT support services, including maintenance of communication systems, network infrastructure, video teleconferencing equipment, and software licensing. Notable opportunities include NASA's requirement for remote identity proofing solutions, the Department of Veterans Affairs' Cisco infrastructure support, and the Department of the Army's presentation room technology upgrades. Agencies are seeking contractors to provide comprehensive IT services, with most opportunities set aside for small businesses and involving complex technical requirements such as system integrations, software maintenance, and advanced technological implementations across various federal facilities.

Generated 1/19/25, 1:39 AM