NIGP 93955: Multi-Function Office Machine Maintenance and Repair

NIGP 93955 Multi-Function Office Machine Maintenance And Repair, an Item code, covers preventative and remedial maintenance, repair services, and parts supply for office scanning, printing, and copying equipment deployed across state and local government facilities. State and local governments procure under this code for ongoing support of production-grade multifunction devices, document scanners, high-volume printing systems, and related peripheral equipment—work that ranges from routine maintenance kits and spare parts to full-service maintenance agreements with defined service level agreements, response times, and equipment uptime guarantees. Issuing bodies include state departments (Illinois Secretary of State, Texas Comptroller of Public Accounts), counties (Santa Clara County), and municipalities (City of DeLand, Florida), with no single repeat buyer dominating recent activity but state-level agencies appearing in multiple recent solicitations.

Recent opportunities span California, Texas, Illinois, and Florida. The Texas Comptroller of Public Accounts posted an RFO on May 18, 2026 (due May 8, 2026) for full-service maintenance of Opex Falcon high-volume document scanners in Austin with comprehensive preventative and remedial maintenance, parts, labor, and technical support, weighted toward past performance and qualifications (50 percent) and subject to Texas HUB Program subcontracting requirements. The Illinois Secretary of State issued an RFQ on May 13, 2026 (due May 21, 2026) for 31 Kodak Alaris One Year Care Kit maintenance packages for production scanners deployed across multiple state agencies, with a contract term from July 1, 2026 through June 30, 2027 and renewal options extending to ten years. The same agency posted a sole-source contract justification on May 13, 2026 (due May 27, 2026) with Xerox Corporation for Nuvera printing equipment maintenance estimated at $150,000 annually, citing proprietary equipment and manufacturer exclusivity. The City of DeLand, Florida issued RFP2603 on February 2, 2026 (due January 20, 2026) for citywide multifunction printer devices and maintenance services covering 44 devices with approximately one million annual pages, a five-year contract term commencing March 1, 2026 with evaluation weighted toward price and project approach (30 points each). Santa Clara County posted RFQ RFQPRCFY260713 on June 9, 2026 (due June 17, 2026) for Motorola radios and accessories for the Office of the Sheriff.