24-IES ScanOptics Maint. and Software Support

This state contract opportunity is for the maintenance and software support of two ScanOptics high-speed scanners for the State of Illinois. The procuring agency is the State of Illinois, and the contract covers a 24-month term for these specialized scanning services. Key deliverables include ongoing system maintenance, software updates, troubleshooting, and technical support. Vendors must have experience in the installation, configuration, and support of ScanOptics scanning hardware and software. The contract also requires strict compliance with the State of Illinois' security and data protection requirements for systems hosted in the vendor's cloud environment. Proposals are due by September 7, 2023, and the vendor must receive an authorization to operate from the state before deploying the system.

This contract is not designated for any specific set-aside or disadvantaged enterprise programs. The State of Illinois has not identified any incumbent vendors or current contractors for these services. The contract value is not explicitly stated, but vendors should be prepared to submit bids within the State's budgetary parameters for maintaining and supporting the ScanOptics scanning systems.