92023 Copier/MFD RFI

Lane County, Oregon is conducting a Request for Information (RFI) for full-service copier and multifunctional device (MFD) program management services. The county currently manages over 100 MFD/copier devices ranging in age from 2010 to 2018, distributed across 11 departments and 20 facilities in the Eugene/Springfield metropolitan area. The RFI seeks comprehensive information from providers about their capabilities in managing the county's entire copier/MFD program, including critical aspects such as data collection, cost analysis, equipment life expectancy studies, optimal device placement, acquisition strategies, and maintenance services. Key objectives include understanding potential approaches to equipment acquisition (lease, lease-to-own, purchase, or hybrid models), maintenance support, device lifecycle management, and minimizing equipment downtime. The county is specifically interested in providers' experiences with reviewing current equipment configurations, options for device reuse, and flexible programs that can adapt to changing organizational needs. Responses to this RFI are due by November 3, 2023, at 2:30 PM local time, with providers expected to demonstrate expertise in environmental sustainability, data security, and comprehensive printing, scanning, and faxing capabilities.

The RFI does not explicitly indicate specific set-aside designations or restrictions on respondent types. While no incumbent vendors are directly mentioned, the county is seeking a holistic assessment of potential service models and technological solutions for their MFD/copier infrastructure. The current equipment portfolio spans devices from 2010 to 2018, suggesting potential opportunities for technology upgrades and infrastructure modernization. No specific budget range or award value is provided in the available documentation, indicating that this RFI is primarily an exploratory information-gathering exercise to assess market capabilities and potential service approaches. The county appears interested in understanding potential vendors' capabilities in developing a comprehensive, flexible, and cost-effective managed print services strategy that can support their diverse departmental needs while emphasizing environmental sustainability and technological efficiency.