Human Capital and Training Solutions (HCaTS)

GSA Federal Acquisition Service established the Human Capital and Training Solutions (HCaTS) Master IDIQ on May 11, 2016, to provide federal agencies with customized training and development services, human capital strategy services, and organizational performance improvement services. Ordering authority expires December 6, 2026, leaving approximately four months of procurement window remaining.

The vehicle operates across four subcategories: two unrestricted pools and two small-business pools. Task-order volume has declined sharply in recent years—from 76 orders in 2022 to just nine orders year-to-date through July 2026—though a delivery order awarded July 10, 2026 demonstrates the vehicle remains active. HCaTS has issued 452 task orders totaling $3.96 billion in combined potential value, with $2.33 billion (59 percent) obligated to date.

Competition remains concentrated among a small set of primes. Deloitte Consulting LLP dominates by value with $595.9 million across 20 orders, followed by Calibre Systems Inc. ($445.3 million, 10 orders) and Your Recruiting Company, Inc. ($153.7 million, 13 orders). The top five primes by potential value control 36 percent of the vehicle's value; the top five by order count represent only 24 percent. Seventy-one distinct primes hold awards across the vehicle.

Customer concentration is pronounced. The Office of Personnel Management leads with 32 orders valued at $363.8 million, followed by the Federal Emergency Management Agency (25 orders, $170.2 million) and the Department of Homeland Security Cybersecurity and Infrastructure Security Agency (22 orders, $157.9 million). These three agencies represent approximately 26 percent of all orders.

The set-aside mix heavily favors unrestricted competition. Unrestricted orders represent 69 percent of task orders (314 awards), with small-business set-asides accounting for 25 percent (112 orders). Woman-owned small business and service-disabled veteran-owned small business orders together comprise approximately 5 percent of activity.

Task-order values span wide ranges. Recent awards show individual ceilings from under $300,000 (Outward Mindset training variants) to $192.9 million (transitioning-service-member employment support). Typical durations extend two to five years, with option periods common. A notably large order—GS02Q16DCR0013-70T01022F7663N012 for human capital operational support—carries a $235.2 million potential value with $148.5 million currently obligated, representing roughly 6 percent of the vehicle's total potential value by itself. Another mega-order, GS02Q16DCR0066-1605C424F00015 for transitioning service-member support (the TAP program), holds a $189.9 million ceiling with $49.6 million obligated.

Work spans civilian agencies with no clear geographic concentration, reflecting HCaTS' government-wide scope. Pricing models vary—firm fixed price dominates, but labor hours and time-and-materials structures appear on larger, longer-duration efforts.

Managed by the General Services Administration, the Human Capital and Training Solutions (HCaTS) IDIQ provides Federal agencies with both direct access and assisted acquisition access to customized training and development services, human capital strategy services, and organizational performance improvement services.