Serco Inc.

Serco Inc., a foreign-owned, for-profit subsidiary of British-based Serco Group plc headquartered in Herndon, Virginia, operates as a prime contractor across defense, civilian, and emergency management sectors, delivering command-and-control systems engineering, naval C4ISR installations, technical program support, and training and learning management services to the federal government. Serco competes full-and-open on unrestricted contract vehicles; it holds no SBA set-aside designations and operates as a large business across its federal portfolio.

Serco's customer concentration is heavily anchored to the Navy. The top five customer agencies account for 65% of recent awards by count, led by Naval Information Warfare Systems Command (2,346 awards, $20.78 billion combined potential value) and Naval Sea Systems Command (758 awards, $27.59 billion combined potential value), with Naval Supply Systems Command, Fleet Forces Command (Atlantic), and Navy Installations Command rounding out the active set. However, the potential-value ranking diverges sharply: GSA Federal Acquisition Service sits atop the dollar ranking ($104.14 billion across 31 awards), reflecting Serco's seat on the Alliant 3 GWAC (awarded February 25, 2026, multi-award with no ceiling cap specified). Navy customers still dominate the second and third dollar positions. This divergence signals that while Serco executes hundreds of small-to-mid-size task orders with Naval commands, its heaviest single-vehicle leverage lies in the GSA government-wide platform.

Serco's vehicle footprint is extensive. Named parent vehicles include Seaport Next Generation (193 task orders, $319 million), SPAWAR Afloat C4ISR Installations 2019 (multiple orders across naval vessel modernization), SPAWAR Shore Global C4ISR Installations (similarly distributed), Consolidated Afloat Networks and Enterprise Services Full Deployment Production (CANES FD) for Navy shipboard IT network modernization, Responsive Strategic Sourcing for Services (RS3) for Department of Defense services, and the GSA Multiple Award Schedule (MAS) for civilian agencies and training delivery. Serco also recently secured a $151 billion multiple-award Indefinite Delivery Indefinite Quantity contract with the Missile Defense Agency (awarded December 29, 2025) for the Scalable Homeland Innovative Enterprise Layered Defense (SHIELD) program and holds an approximately $96 million single-award IDIQ from Naval Information Warfare Systems Command for Network Integration Engineering Facility Production Support Services (awarded December 9, 2025). A $97.1 million single-award contract with Naval Sea Systems Command for submarine high data rate antenna pedestal group refurbishment and systems engineering extends through August 2035. These vehicles position Serco to bid task orders across multiple agencies and mission areas on pre-negotiated terms.

Concrete capability work spans C4ISR hardware and software installations aboard naval vessels (USS Curtis Wilbur, USS Pearl Harbor, USS Stout, USS Cole, USS Bainbridge, USS O'Kane, USS George Washington, USS Kentucky, USS Fitzgerald, USS Indiana, USS West Virginia, USS WASP, USS San Antonio, USS San Diego, and others), with delivery orders ranging from roughly $400 thousand to $7 million per vessel. Representative examples include a $6.04 million fixed-price-incentive delivery order from Naval Information Warfare Systems Command for USS Curtis Wilbur C4ISR hardware installations (August 2025), a $7.08 million cost-plus-fixed-fee order for FY26 SSEE (Shipboard Systems Engineering and Equipment) installations across multiple platforms (August 2025), and a $9.785 million firm-fixed-price order for Consolidated Afloat Networks and Enterprise Services (CANES) production baseline work in San Diego (February 2026). Shore-based C4ISR work includes electronic security systems, enterprise content management systems, and audiovisual system installations at Marine Corps Base Camp Blaz, Guam and Naval installations worldwide; a representative $1.41 million order covered electronic security systems at four installations including Naval Air Station Sigonella, Naval Station Rota, and Naval Security Activity Bahrain (September 2025). Serco also performs program management and technical support: a $38.8 million delivery order supports F-35 Joint Strike Fighter program management offices (February 2026); a $90.4 million cost-plus-fixed-fee order delivers Planning Programming Budgeting Business Operating System III support (March 2026); and a $83.7 billion order from the Program Executive Office for Command Control Communications-Tactical provides command post modernization installation to military vehicles (September 2025). Civilian-side work includes a $109.9 million firm-fixed-price delivery order from Centers for Medicare and Medicaid Services for the Comprehensive Error Rate Testing (CERT) Program supporting Medicare payment integrity (November 2025) and a $4.045 million order from Immigration and Customs Enforcement for Enforcement and Removal Operations Training Division support under the Human Capital and Training Solutions (HCaTS) IDIQ (September 2025). Federal Emergency Management Agency work includes a $5.63 million time-and-materials delivery order for Louisiana Integrated Recovery Office disaster recovery and compliance support under the Public Assistance Technical Assistance Contract V (PATAC V) (March 2026) and an $8.54 million order for 41 technical specialists supporting disaster recovery in Louisiana under the same vehicle (August 2025).

Serco operates as a prime contractor on 92% of recent awards; sub-engagement is modest. The Service Contract Inventory dataset (which covers service contracts above the $150,000 threshold for FY2022–FY2024) reports SCI-reportable invoiced revenue of $1.66 billion across 285 records (185 as prime, 100 as subcontractor), with FY2024 invoicing of $641.6 million across 3,779 FTEs—about $170 per billable hour. On prime contracts, the average subcontractor-hours share stands at 21% of total contractor hours, with 508 named subcontractors reported across SCI-prime records. This indicates Serco builds substantial portions of delivery teams in-house but routinely engages specialty subs for component manufacturing, electrical and cable assembly, welding and structural fabrication, software development, and specialized technical support. Named subcontractors across recent awards include Southcoast Welding & Manufacturing (structural steel and aluminum fabrication), Federal Signal Corporation (mass notification systems), Everbridge Inc. (mass notification software), Thundercat Technology LLC (a service-disabled veteran-owned small business, IT services), Kaydon Corporation (bearing evaluation and repair), Kollmorgen Corp (motion control and electric motors), Electronic Metal Fabrication Inc. (a small disadvantaged, Asian-Pacific American owned business), Engineered Coil Company (cooling and HVAC equipment), and Anixter Inc. (electrical components and cables). Serco also subs to major primes: named prime contractors include Modern Technology Solutions Inc., Booz Allen Hamilton Inc., BAE Systems Technology Solutions & Services Inc., Northrop Grumman Systems Corporation, Raytheon Company, Accenture Federal Services LLC, and others.

Serco's GSA Schedule presence spans 157 active labor categories, with hourly rates from $24.11 (Help Desk Support II, high school education, no clearance required) through $375.05/hr (Subject Matter Expert 3, MA education, 20 years experience, no clearance). The spectrum reflects administrative and help-desk roles at the low end, IT engineers and analysts in the $70–$110 range, training and program management roles at $140–$200, and senior subject matter experts and engineers commanding $180–$375. No security-cleared roles are offered on the Schedule. Government-paid rates across SCI-prime records run a median of $108.34/hr, with the 10th percentile at $52.31/hr and the 90th percentile at $177.11/hr, indicating mid-market labor costs anchored to IT support, systems engineering, and administrative services.

Activity has grown steadily. Award counts per year over the past five years show 234 awards in 2022, 242 in 2023, 318 in 2024, and 377 in 2025, reflecting 61% growth from 2022 to 2025. In 2026 year-to-date (through July 8), 44 awards are recorded, on pace for continued moderate volume. Serco faces a $4.51 billion recompete cliff in the next twenty-four months across 160 awards with ultimate completion dates in that window, representing both exposure to recompete pressure and near-term pipeline opportunity.

Serco Inc. is the operating entity named across the source awards; its parent is Serco North America (Holdings), Inc., which is itself owned by British-based Serco Group plc. Named subsidiaries in the corporate structure include Serco Services Inc., ZEN Technology Inc., Whitney Bradley & Brown Inc., Sei Technology Inc., and Logtec Inc. The parent-subsidiary structure appears to serve administrative and tax purposes rather than capability segmentation; all federal contracting flows through Serco Inc. as the named prime or subcontractor.