Top 100 Contractors in NAICS 56142: Telephone Call Centers, FY2024
Parent companies by net contract obligations Oct 1, 2023 – Sep 30, 2024 Code page on GovTribe
The top 10 won 94% of FY2024 NAICS 56142 contract dollars
Ranking facts
- Contract obligations
- $1,313,488,399 Net of deobligations, by contracts coded NAICS 56142 or a code under it
- Contractors
- 140 Parent companies with an obligation
- Largest contractor
- Maximus Federal Services, Inc. $748 million, 55.6% of obligations
- Data as of
Contract actions from FPDS (SAM.gov). How the rankings work · Download all 100 rows as CSV
Full ranking
| Rank | Contractor | Net obligations | Share | Trend |
|---|---|---|---|---|
| 1 | $748,416,620 | |||
| 2 | $229,915,399 | |||
| 3 | $213,454,273 | |||
| 4 | $24,105,719 | |||
| 5 | $16,401,338 | |||
| 6 |
Leidos Holdings, Inc.
Top agencies
|
$7,913,255 | ||
| 7 | $5,956,341 | |||
| 8 | $5,936,874 | |||
| 9 | $5,382,569 | |||
| 10 | $4,462,068 | |||
| 11 |
North South Consulting Group LLC
Top agencies
|
$4,249,905 | ||
| 12 | $4,191,562 | |||
| 13 | $4,177,620 | |||
| 14 | $4,170,162 | |||
| 15 | $3,564,161 | |||
| 16 | $2,982,888 | |||
| 17 |
Newview Oklahoma, Inc.
Top agencies
|
$2,852,633 | ||
| 18 | $2,417,688 | |||
| 19 | $1,594,353 | |||
| 20 |
LBO Technology LLC
Top agencies
|
$1,516,379 | ||
| 21 | $1,511,646 | |||
| 22 | $1,421,447 | |||
| 23 | $1,381,549 | |||
| 24 | $1,355,176 | |||
| 25 | $1,241,202 | |||
| 26 | $1,054,269 | |||
| 27 | $961,602 | |||
| 28 |
Fora Pathways, Inc.
Top agencies
|
$898,497 | ||
| 29 | $838,292 | |||
| 30 | $822,902 | |||
| 31 | $767,472 | |||
| 32 | $681,284 | |||
| 33 | $643,536 | |||
| 34 | $608,581 | |||
| 35 | $576,684 | |||
| 36 | $535,464 | |||
| 37 | $504,872 | |||
| 38 | $453,985 | |||
| 39 |
Breakforth Solutions Incorporated
Top agencies
|
$410,472 | ||
| 40 | $401,300 | |||
| 41 | $330,200 | |||
| 42 |
Vodacom Mocambique, S.A.
Top agencies
|
$230,297 | ||
| 43 | $169,079 | |||
| 44 | $155,621 | |||
| 45 | $144,468 | |||
| 46 | $142,827 | |||
| 47 |
World Wide Technology LLC
Top agencies
|
$142,676 | ||
| 48 | $137,646 | |||
| 49 | $124,416 | |||
| 50 |
Ivyhill Technologies LLC
Top agencies
|
$112,272 | ||
| 51 |
City of Gulf Breeze
Top agencies
|
$100,000 | ||
| 52 |
TKS Telepost Kabel-Service Kaiserslautern GMBH
Top agencies
|
$96,626 | ||
| 53 |
Sheargold Limited
Top agencies
|
$82,040 | ||
| 54 | $69,916 | |||
| 55 |
Administracion Nacional DE Telecomunicaciones
Top agencies
|
$63,097 | ||
| 56 |
Fonemed LLC
Top agencies
|
$55,094 | ||
| 57 |
Smart Worlds S A S
Top agencies
|
$50,256 | ||
| 58 | $44,920 | |||
| 59 | $44,063 | |||
| 60 | $43,161 | |||
| 61 | $42,125 | |||
| 62 | $39,241 | |||
| 63 |
City of Port Angeles
Top agencies
|
$34,000 | ||
| 64 |
Paetec Communications, LLC
Top agencies
|
$33,513 | ||
| 65 |
Muka Trade LLC
Top agencies
|
$33,046 | ||
| 66 |
Ringcentral, Inc.
Top agencies
|
$32,939 | ||
| 67 |
Telefonica Celular S.a. DE C.V.
Top agencies
|
$30,378 | ||
| 68 |
LEO Tech LLC
Top agencies
|
$30,363 | ||
| 69 |
Direct Interactions Inc
Top agencies
|
$28,814 | ||
| 70 | $28,400 | |||
| 71 |
At&T Inc.
Top agencies
|
$27,654 | ||
| 72 | $27,389 | |||
| 73 |
Cable & Wireless Panama S.a.
|
$26,843 | ||
| 74 | $26,762 | |||
| 75 |
TP Communications Inc.
Top agencies
|
$25,432 | ||
| 76 |
City of Grand Junction
Top agencies
|
$25,339 | ||
| 77 |
County of Clackamas
Top agencies
|
$25,153 | ||
| 78 | $23,155 | |||
| 79 | $22,400 | |||
| 80 |
County of Lincoln
Top agencies
|
$22,391 | ||
| 81 |
Ntua Wireless LLC
Top agencies
|
$21,707 | ||
| 82 |
Telefon AB L M Ericsson
Top agencies
|
$21,530 | ||
| 83 | $20,347 | |||
| 84 |
El Paso County
Top agencies
|
$20,000 | ||
| 85 | $18,744 | |||
| 86 |
County of Tooele
Top agencies
|
$16,386 | ||
| 87 | $15,856 | |||
| 88 |
Capstone Group LLC
Top agencies
|
$15,370 | ||
| 89 |
Sattrans USA LLC
Top agencies
|
$12,798 | ||
| 90 |
City of Ocean Springs
Top agencies
|
$12,000 | ||
| 91 |
Comunicaciones Celulares S.A.
Top agencies
|
$11,903 | ||
| 92 |
Radiomovil Dipsa S.a. DE C.V.
Top agencies
|
$11,749 | ||
| 93 |
Nidec Motor Corporation
Top agencies
|
$9,198 | ||
| 94 |
Answer Kansas City Ltd
Top agencies
|
$8,891 | ||
| 95 |
New Orleans Teleport Inc.
Top agencies
|
$8,820 | ||
| 96 |
City of Prineville
Top agencies
|
$8,266 | ||
| 97 |
Pro Call Center Inc.
Top agencies
|
$7,648 | ||
| 98 |
Verizon Communications Inc.
Top agencies
|
$7,500 | ||
| 99 |
City of Walla Walla
Top agencies
|
$6,333 | ||
| 100 | $5,972 |
Show 75 more
100 of 140 contractors listed here. See the rest on GovTribe.
Rankings for the codes under NAICS 56142
| Code | Net obligations | Largest contractor |
|---|---|---|
| 561422 Telemarketing Bureaus and Other Contact Centers | $1,061,962,643 | Maximus Federal Services, Inc. |
| 561421 Telephone Answering Services | $251,525,756 | Peckham Vocational Industries Inc. |
How this ranking works
- Source: every contract action FPDS records (as published on SAM.gov) in the period, as GovTribe received it.
- Amounts are net obligations: what was obligated, less what was deobligated. Shares are of $1.35 billion obligated before deobligations, so they never pass 100%.
- Parent companies: each action counts under the ultimate parent its award record names, or under the awardee when it names none, so no dollar counts twice. Parents of the same name (Inc., LLC and the like aside) count as one company, since FPDS records a company's parent under more than one UEI over time. GovTribe corrects a few parents and names by hand; see the corrections.
- Fiscal year 2024 ran Oct 1, 2023 – Sep 30, 2024. The Department of Defense reports its contract actions to FPDS about 90 days late, so a fiscal year is ranked once they're in, in February, and the list doesn't change after.
- Rank changes compare with FY2023. "New" marks a company outside that period's top 500, and "Returned" one of those that was on an earlier fiscal year's list.
- Rank lines show each company's rank on every fiscal year's list since FY2021, #1 at the top, on a scale that gives the top of the list more room. A dashed stretch spans years it wasn't on the list. The step from FY2023 takes the color of the rank change beside it.
- Placeholder recipients FPDS uses when it names no company ("Miscellaneous Foreign Contractors" and the like) aren't ranked.
Quick answers
Who were the top 10 NAICS 56142 contractors in FY2024?
1. Maximus Federal Services, Inc. ($748M), 2. Inspiritec Inc. ($230M), 3. Peckham Vocational Industries Inc. ($213M), 4. Strategic Data Systems, Inc. ($24.1M), 5. Kech Inc. ($16.4M), 6. Leidos Holdings, Inc. ($7.91M), 7. Fred Hutchinson Cancer Center ($5.96M), 8. National Telecommuting Institute, Inc. ($5.94M), 9. The Bowen Consulting Group. Inc. ($5.38M), 10. Innovation At Work Inc. ($4.46M).
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