Employment Source Inc.

Employment Source Inc., an AbilityOne-registered nonprofit based in Fayetteville, North Carolina, operates as a prime contractor delivering facility support services—grounds maintenance, dining facility operations, warehouse management, switchboard services, and custodial work—to federal agencies, with a portfolio heavily weighted toward Army and VA installations. The vendor is a subsidiary of Servicesource Inc., a parent AbilityOne nonprofit, and competes exclusively as a prime (100% of awards); the organization employs individuals with disabilities across its federal service delivery.

Employment Source Inc. operates across 32 federal agencies with pronounced customer concentration. The Department of the Army dominates both by volume and dollars: the Army Materiel Command Sustainment Command alone anchors 44 awards worth $306.5 million combined potential value—primarily dining facility attendant (DFA) services at Fort Liberty, North Carolina—while the Army Installation Management Command Southeast Region places 55 awards totaling $31.6 million for grounds maintenance work across multiple installations. These two Army components account for 99 awards and roughly $338 million, or about 74% of all combined potential value in the portfolio. The Department of Health and Human Services National Institute of Environmental Health Sciences, the Department of Veterans Affairs VISN 6, and VISN 9 round out the top five customers, collectively accounting for $48.5 million across 20 awards. Recent representative awards include a $5.1 million firm fixed-price definitive contract from EPA (awarded March 31, 2026) for warehouse and mailroom services at the Research Triangle Park campus in Durham, North Carolina, running through March 31, 2031; a $9.1 million Army Sustainment Command delivery order (awarded June 1, 2025) for DFA services at Fort Liberty under a $66.5 million Indefinite Delivery Contract; a $7.1 million VA VISN 6 definitive contract (awarded October 1, 2024) for switchboard and administrative services through September 2029; and a $4.2 million National Institute of Environmental Health Sciences purchase order (awarded June 1, 2023) for warehouse services through May 2028.

Employment Source Inc. operates under five primary parent IDCs. The largest is an Army Sustainment Command single-award Indefinite Delivery Contract (W9124713D0007) valued at $66.5 million with a 5-year ordering period plus a 6-month extension option, supporting DFA operations at Fort Liberty; 26 task orders have been issued under this vehicle. A second Army contract (W9124C08D0016) carries 34 task orders with $2.7 million combined potential value for grounds maintenance and facility support. An EPA IDC (EPD10084) supports 15 warehouse and mailroom tasks totaling $2.2 million. A Veterans Affairs Blanket Purchase Agreement with VISN 9 (effective October 1, 2024, through September 30, 2029) carries a $3.9 million ceiling for switchboard operator services at the Robley Rex VA Medical Center in Louisville, Kentucky; two BPA calls have been issued to date, with a second call valued at $738 thousand running through September 2029.

Activity has been uneven. The vendor recorded 4 awards in 2022, 4 in 2023, a peak of 8 in 2024, then declined to 3 in 2025 and 1 (to date) in 2026. Five awards with combined potential value of $17.9 million face completion within the next twenty-four months, presenting recompete exposure. Service Contract Inventory data shows SCI-reportable invoicing of $1.3 million in FY2022, growing to $2.3 million in FY2023 and $2.5 million in FY2024, across a growing workforce of 11.4 FTEs (FY2022), 15.7 FTEs (FY2023), and 18.2 FTEs (FY2024). On SCI-reportable prime contracts, government-paid hourly rates ranged from a 10th percentile of $50.70/hr to a median of $60.57/hr and a 90th percentile of $132.44/hr, reflecting a mix of low-skill grounds and facility roles (driving the lower percentiles) and supervisory or specialized administrative labor. Across SCI-reportable prime contracts, subcontractor hours comprised 0% of total deliverable hours, indicating that Employment Source Inc. performs service delivery in-house rather than through subcontracted labor. The vendor's service portfolio spans NAICS 561730 (Landscaping Services, 106 awards), 572100 (Food Service Contractors, 30 awards), 561210 (Facilities Support Services, 24 awards), and 561720 (Janitorial Services, 18 awards), with corresponding PSC codes anchored in housekeeping-related services.