Kech Inc.

Williamsburg, KY

UEI
YJDXMH6KC6E5
CAGE
7QHU8
Primary NAICS
519290 Web Search Portals and All Other Information Services
SAM.gov registration
Active through

Company facts

Self-certified in SAM.gov
  • For Profit Organization
  • Subchapter S Corporation
  • Woman Owned Small Business
  • Woman Owned Business
Entity structure
Corporate Entity (Not Tax Exempt)
Other NAICS codes in SAM.gov
Show all 28
Corporate family
  • Kech Inc.
    • Cicx LLC Williamsburg, KY FQZRT1KN6NJ9
SAM.gov registration date
Physical address
965 Hwy 25 #11, Williamsburg, KY 40769, USA
Website
kechco.com
Founded
2016
Employees
51-250
Estimated annual revenue
$10M-$50M
Industry
  1. Information Technology
  2. Software & Services
  3. Internet Software & Services
SIC code
73 Business Services
Profiles

Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .

Contract obligations by fiscal year

Fiscal year Obligated
FY2027 To date -$20,911
FY2026 $18,379,885
FY2025 $14,018,838
FY2024 $16,401,338
FY2023 $6,606,166

Top agencies by obligations

Rank Agency Obligated, FY2026–FY2027 Share
1 Department of Homeland Security $12,984,669
2 Department of Justice $5,374,305

Contract vehicles

Contract awards

Latest 5 listed here. See the rest on GovTribe.

Similar vendors

About the company

Kech Inc., a woman-owned small business and SBA-certified HUBZone firm based in Williamsburg, Kentucky, operates large-scale federal call centers and contact center services as a prime contractor exclusively — all seven recent awards are prime contracts or IDVs with no subcontract exposure. The company competes under total small business set-asides across its portfolio and holds a GSA Multiple Award Schedule contract established in February 2022 with a $6 million ceiling through February 2027.

Kech's capability portfolio centers on high-volume, mission-critical call center operations handling sensitive federal data. The company operates the National Instant Criminal Background Check System (NICS) Call Center for the FBI under a $26 million delivery order (awarded January 2024, performance through January 2029, based in Clarksburg, West Virginia) and runs the TSA Contact Center under a $52.3 million delivery order (awarded April 2023, performance through April 2028, based in Williamsburg, Kentucky). The TSA center provides automated and manual customer support for TSA programs and policies. Kech also operates the Social Security Administration's Office of Inspector General Hotline Call Center under a $4.6 million definitive contract (awarded July 2023, ultimate completion January 2029) handling fraud and waste reporting. A third GSA MAS delivery order for general call center services from a civilian agency within the Headquarters Division carries a $17.6 million ceiling and was awarded in January 2026 with performance extending through July 2029, based in Clarksburg, West Virginia.

Kech's GSA Schedule labor portfolio spans 22 categories with hourly rates ranging from $36.96 (Customer Service Representative I, high school education, no clearance required) through $160.21 (Consultant II, bachelor's degree, five years' experience, no clearance required). The portfolio emphasizes entry-to-mid-level customer service and general clerk labor, with senior consulting categories available; no security-cleared positions are offered. Service Contract Inventory data shows SCI-reportable invoiced revenue of $15.4 million across prime records in FY2023–FY2024 (FY2023: $3.4 million across 2.5 FTEs; FY2024: $12 million across 132 FTEs), with median government-paid hourly rates around $46.79/hr across prime contracts and a 27% average subcontractor-hours share across those prime contracts. Kech names three subcontractors across its SCI-reportable prime work.

Customer concentration is dominated by law enforcement and homeland security agencies. The Transportation Security Administration accounts for $52.3 million in combined potential value (one award, 49% of total portfolio value), and the FBI Headquarters Division accounts for $43.6 million across two awards (41% of portfolio). The Social Security Administration, GSA Federal Acquisition Service, and the Department of the Navy Information Warfare Systems Command round out the active set. All work is delivered under the GSA Multiple Award Schedule (three task orders, $95.9 million combined potential value). The TSA Contact Center delivery order faces recompete inside the next twenty-four months with $52.3 million in combined potential value at risk — representing a significant recompete cliff for the vendor. Activity has been episodic: one award each in 2021 and 2022, two in 2023, one in 2024, and one in 2026. Kech operates through a parent company structure; a subsidiary, Cicx LLC, is a joint venture woman-owned small business also registered as a self-certified HUBZone joint venture.

SBA capabilities narrative

KECH provides turn-key contact center and service desk support, call center support, audit/assessment, and quality assurance. We also provide staff augmentation and IT and management consulting. KECH hosts our KECH Learn LMS and provides training and development support.

Quick answers

Is Kech Inc. registered in SAM.gov?

Yes. Kech Inc.'s SAM.gov registration is active through August 25, 2027.

Which contract vehicles does Kech Inc. hold?

Kech Inc. holds a place on 2 federal contract vehicles, including MAS and SEWP VI.

How much has Kech Inc. received in federal contracts?

Federal contracts obligated $14,018,838 to Kech Inc. in fiscal year 2025 and $55,385,317 in fiscal years 2023 through 2027.

How does Kech Inc. rank among federal contractors?

Kech Inc. ranked #4 in NAICS 561422, #5 in NAICS 56142 and #17 in NAICS 5614 in FY2025.

What is Kech Inc.'s most recent federal award?

Kech Inc.'s most recent federal contract award is Call center services (15F06726F0000006), from Headquarters Division (FBI), on January 30, 2026.

On GovTribe

See Kech Inc.'s full federal record

  • Federal contract awards
  • IDV awards
  • Contract vehicles
  • Funding analysis by agency, NAICS and set-aside
  • Similar vendors