Metropolitan Communication Services, Inc.
Melbourne, FL Doing business as Metropolitan Comm Services
- UEI
- KJ74NHKMUBF5
- CAGE
- 62RP7
- Primary NAICS
- 561421 Telephone Answering Services
- SAM.gov registration
- Active through
Company facts
- FY2025 rankings
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- SAM.gov registration date
- Physical address
- 914 Palmetto Ave, Melbourne, FL 32901, USA
- Website
- metropolitancomm.com
- Employees
- 1-10
- Estimated annual revenue
- $0-$1M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- SIC code
- 73 Business Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $0 |
| FY2026 | $32,400 |
| FY2025 | $11,400 |
| FY2024 | $28,400 |
| FY2023 | $9,600 |
Top agencies by obligations
| Rank | Agency | Obligated, FY2026–FY2027 | Share |
|---|---|---|---|
| 1 | Department of Commerce | $32,400 |
Contract awards
Latest 5 listed here. See the rest on GovTribe.
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About the company
Metropolitan Communication Services, Inc., a veteran-owned small business based in Melbourne, Florida, operates as a prime contractor delivering specialized call center and telephone answering services to federal agencies under total small business set-asides, with nine awards across two federal customers and a combined potential value of $405 thousand.
Metropolitan Comm Services operates exclusively as a prime contractor (100% of awards) under NAICS 561421 (Telephone Answering Services), a Subchapter S corporation with veteran-owned business designation. The vendor's federal footprint is highly concentrated: the National Oceanic and Atmospheric Administration accounts for eight of nine awards ($386 thousand combined potential value), with a single Air Force award representing the remainder. NOAA work anchors the vendor's portfolio and includes three named call center contracts. The most recent award, dated August 4, 2026, is a $108,556 purchase order for 24/7/365 after-hours support of NOAA Fisheries' Pre-Trip Notification System, running through July 26, 2031 with four optional one-year extensions. The contract covers live call-handling outside standard business hours for the Northeast Fisheries Science Center, with firm-fixed pricing for 2,000 minutes monthly and time-and-materials surge capacity, performance standards requiring 100 percent call answer within one minute and 100 percent notification entry within one hour at no greater than 2 percent error on critical fields. An earlier March 1, 2024 award carries a $57 thousand ceiling for call center services supporting NOAA's Gulf of Mexico Individual Fishing Quote programs and Reef Fish Landing Notifications, exercising option years one and two with ultimate completion in February 2029. A September 2022 purchase order for non-personal call center services completed in February 2024 carried a $14.4 thousand ceiling. Award activity is sparse and episodic—one award in 2022, one in 2024, one in 2026—with $217 thousand obligated against combined potential value of $405 thousand (54% execution rate), reflecting the small-dollar, mission-critical nature of the work. The vendor carries no subcontract footprint and does not appear on government-wide IDIQs or GWACs.
Quick answers
Is Metropolitan Communication Services, Inc. registered in SAM.gov?
Yes. Metropolitan Communication Services, Inc.'s SAM.gov registration is active through October 9, 2027.
How much has Metropolitan Communication Services, Inc. received in federal contracts?
Federal contracts obligated $11,400 to Metropolitan Communication Services, Inc. in fiscal year 2025 and $81,800 in fiscal years 2023 through 2027.
How does Metropolitan Communication Services, Inc. rank among federal contractors?
Metropolitan Communication Services, Inc. ranked #64 in NAICS 561421 and #86 in NAICS 56142 in FY2025.
What is Metropolitan Communication Services, Inc.'s most recent federal award?
Metropolitan Communication Services, Inc.'s most recent federal contract award is After hours support for pre-trip notification system (1305M326P0208), from National Oceanic and Atmospheric Administration, on August 4, 2026.
On GovTribe
See Metropolitan Communication Services, Inc.'s full federal record
- Federal contract awards
- Funding analysis by agency, NAICS and set-aside
- Similar vendors