Innovation At Work Inc.
Montgomery, AL
- UEI
- FBFALR6EY3V4
- CAGE
- 7WTA0
- Primary NAICS
- 561421 Telephone Answering Services
- SAM.gov registration
- Active through
Company facts
- FY2025 rankings
- SBA certifications
-
Veteran-Owned Small Business– · CurrentService Disabled Veteran-Owned Small Business– · Current
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- Other NAICS codes in SAM.gov
-
- 541511 Custom Computer Programming Services
- 541512 Computer Systems Design Services
- 541513 Computer Facilities Management Services
- 541519 Other Computer Related Services
- 541611 Administrative Management and General Management Consulting Services
- 541613 Marketing Consulting Services
- 541810 Advertising Agencies
- 541870 Advertising Material Distribution Services
Show all 34
- 541890 Other Services Related to Advertising
- 541990 All Other Professional, Scientific, and Technical Services
- 561110 Office Administrative Services
- 561210 Facilities Support Services
- 561311 Employment Placement Agencies
- 561320 Temporary Help Services
- 561330 Professional Employer Organizations
- 561410 Document Preparation Services
- 561439 Other Business Service Centers (including Copy Shops)
- 611420 Computer Training
- 611430 Professional and Management Development Training
- 611519 Other Technical and Trade Schools
- 611699 All Other Miscellaneous Schools and Instruction
- 611710 Educational Support Services
- 621111 Offices of Physicians (except Mental Health Specialists)
- 621112 Offices of Physicians, Mental Health Specialists
- 621210 Offices of Dentists
- 621320 Offices of Optometrists
- 621330 Offices of Mental Health Practitioners (except Physicians)
- 621340 Offices of Physical, Occupational and Speech Therapists, and Audiologists
- 621399 Offices of All Other Miscellaneous Health Practitioners
- 621498 All Other Outpatient Care Centers
- 621511 Medical Laboratories
- 621610 Home Health Care Services
- 621999 All Other Miscellaneous Ambulatory Health Care Services
- 622110 General Medical and Surgical Hospitals
- SAM.gov registration date
- Physical address
- 445 Dexter Ave #4050, Montgomery, AL 36104, USA
- Website
- iaw-inc.com
- Employees
- 1-10
- Estimated annual revenue
- $0-$1M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- Consulting
- SIC code
- 87 Engineering & Management Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $927,384 |
| FY2026 | $8,450,820 |
| FY2025 | $6,626,517 |
| FY2024 | $5,314,326 |
| FY2023 | $4,414,140 |
Top agencies by obligations
| Rank | Agency | Obligated, FY2026–FY2027 | Share |
|---|---|---|---|
| 1 | Department of Veterans Affairs | $8,579,382 | |
| 2 | Defense Health Agency | $562,964 | |
| 3 | Air Force | $235,858 |
Contract vehicles
Contract awards
Latest 5 listed here. See the rest on GovTribe.
Similar vendors
| Vendor | Location | Primary NAICS |
|---|---|---|
| Magellan Solutions USA Inc. | Melbourne, FL | 561422 Telemarketing Bureaus and Other Contact Centers |
| Carvell Consulting, LLC | Piedmont, AL | 541611 Administrative Management and General Management Consulting Services |
| Marsh Professional Contracting Services LLC | Prattville, AL | 561110 Office Administrative Services |
| Coburn Contractors, LLC | Millbrook, AL | 236220 Commercial and Institutional Building Construction |
| Aml-American Made Logistics | Blythe, CA | 236220 Commercial and Institutional Building Construction |
About the company
Innovation At Work Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Montgomery, Alabama, operates as a prime contractor providing telephone answering and switchboard services, administrative support, and specialized facility-support services to the Department of Veterans Affairs, with nearly all awards under SDVOSB or small-business set-asides. The vendor holds concurrent SBA certifications as an SDVOSB and Veteran-Owned Small Business (both expiring December 11, 2028) and carries minority-owned and Black American-owned enterprise designations.
Innovation At Work Inc. competes predominantly under SDVOSB set-asides; across fifty recent prime awards, the overwhelming majority carry SDVOSB, sole-source SDVOSB, or total small business set-aside designations. The vendor's portfolio is 100 percent prime-awarded work with no subcontractor activity reported in the Service Contract Inventory data. Recent representative work spans telephone switchboard operator services at multiple VA medical centers—including a $3.66 million SDVOSB set-aside for switchboard services at the Michael E. DeBakey VA Medical Center in Houston awarded September 15, 2025, a $3.44 million order for Albany Telephone & Information Desk Services at Stratton VA Medical Center awarded October 1, 2025, and a $2.65 million order for James J. Peters VA Medical Center switchboard services in Bronx awarded May 1, 2026—alongside housekeeping equipment maintenance ($665 thousand at Southeast Louisiana Veterans Healthcare System, awarded January 9, 2026), release of information services ($2.05 million in Reno, Nevada, awarded November 8, 2024), and clinical coordination support ($412 thousand at the Defense Health Agency Medical Education and Training Campus, awarded May 1, 2023). The vendor also holds a $1.17 million SDVOSB definitive contract with Air Combat Command for unclassified IT support services at Beale Air Force Base, California, awarded August 22, 2024, and a $2.33 million Defense Health Agency contract for advisory and program management support services at the Medical Education and Training Campus, awarded January 10, 2023.
Customer concentration is extreme and specific. The top five VA Veterans Integrated Service Networks (VISN 2, VISN 16, VISN 7, VISN 6, and VISN 22) account for approximately 56 percent of awards by count and 75 percent of combined potential value, totaling roughly $48.9 million. VISN 2 leads with eight awards worth $13.7 million combined potential value, and VISN 16 follows with seven awards worth $12.5 million. The Department of Veterans Affairs as a whole dominates the portfolio; across distinct customer agencies served (22 federal entities), the VA Veterans Health Administration accounts for the vast majority of dollars. Smaller presences include the Social Security Administration (a single-award Blanket Purchase Agreement for Personal Attendant Services in Regions II, III, and IV valued at $188,113, awarded March 18, 2024), the Defense Health Agency, the Air National Guard, and various VA regional benefit offices.
Innovation At Work Inc. holds two parent vehicles: a single-award Indefinite Delivery Contract (36C24220D0110) with VA VISN 6 for switchboard operator and administrative support services at Hampton VA Medical Center, ceiling $2.92 million, awarded October 1, 2026, and a single-award Blanket Purchase Agreement (36C10E21A0001) with the Social Security Administration for personal attendant services across three regions. On the SSA BPA, one call order for $15,442 was placed in May 2024 for personal attendant services in Wilkes-Barre, Pennsylvania, but was subsequently terminated for convenience. The VA BPA vehicle placed 5 task orders totaling $6 thousand (the vast majority of the $188,113 ceiling remains unexercised).
Activity has grown materially year over year across the recent window: four awards in 2022 to ten in 2026 (year-to-date), with an accelerating trajectory. Eight awards with combined potential value of $14.1 million face ultimate completion within the next twenty-four months, representing material recompete exposure. The portfolio spans 50 total awards with combined potential value of $64.7 million, of which $33.7 million (52 percent) has been obligated to date.
SCI-reported invoicing shows a three-year ramp from $3.8 million in FY2023 (across 79.3 FTEs) to $5 million in FY2025 (across 109 FTEs). The vendor's government-paid hourly rates on federal service contracts range from a 10th percentile of $22.77 per hour to a median of $31.34 per hour and a 90th percentile of $57.71 per hour, consistent with administrative and technical support labor pools serving VA medical centers. All reported SCI work was self-performed by the prime; the vendor has zero subcontractor engagement across reportable federal service contracts. The capability portfolio is narrow and operationally focused: telephone answering and switchboard operations dominate (23 NAICS 561421 awards), with support work in tutoring and exam preparation (6 awards under NAICS 541690), temporary staffing (3 awards), equipment maintenance (3 awards for cleaning and medical equipment), and management consulting (2 awards). Primary PSC codes reflect this concentration—Support, Professional: Communications (12 awards) and Support, Administrative: Other (14 awards) together account for most of the footprint.
SBA capabilities narrative
Founded in 2017, IAW is a Montgomery, Alabama-based Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-critical professional services to federal civilian and DoD agencies nationwide. IAW has a proven track record providing 24/7 operational support, program and project management, workforce staffing, clinical and administrative services, IT and asset management support, accessibility services, and high-volume call center and work order desk operations.
IAW currently supports large, complex environments across the Dept. of Veterans Affairs, Dept. of the Air Force, Dept. of the Army, and Social Security Administration, managing long-term, multi-year prime contracts. Our teams routinely operate in regulated healthcare, military, and enterprise settings, meeting strict performance metrics for availability, response time, security, privacy, and quality assurance. IAW is recognized for a strong commitment to customer satisfaction and mission success.
Quick answers
Is Innovation At Work Inc. registered in SAM.gov?
Yes. Innovation At Work Inc.'s SAM.gov registration is active through March 10, 2027.
Which SBA certifications does Innovation At Work Inc. hold?
Innovation At Work Inc. holds Veteran-Owned Small Business and Service Disabled Veteran-Owned Small Business certifications from the SBA.
Which contract vehicles does Innovation At Work Inc. hold?
Innovation At Work Inc. holds a place on 1 federal contract vehicle: MAS.
How much has Innovation At Work Inc. received in federal contracts?
Federal contracts obligated $6,626,517 to Innovation At Work Inc. in fiscal year 2025 and $25,733,188 in fiscal years 2023 through 2027.
How does Innovation At Work Inc. rank among federal contractors?
Innovation At Work Inc. ranked #3 in NAICS 561421, #8 in NAICS 56142 and #15 in PSC J079 in FY2025.
What is Innovation At Work Inc.'s most recent federal award?
Innovation At Work Inc.'s most recent federal contract award is Base + 4 year vacchcs switchboard operator EO 14398 (36C26127P0017), from Veterans Integrated Service Network 21 (VHA), on April 1, 2027.
On GovTribe
See Innovation At Work Inc.'s full federal record
- Federal contract awards
- IDV awards
- Contract vehicles
- Funding analysis by agency, NAICS and set-aside
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