Oracle Enterprise Product License(s) and Maintenance Services
Closed State & local contract opportunity Posted
- Solicitation number
- HHS0016853
- State
- Texas
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 20811 Application Software, Microcomputer
- 20837 Database Software
- 92007 Applications Software For Microcomputer Systems: Business, Mathematical/Statistical, Medical, Scientific, Etc.
- 92045 Software Maintenance/Support
- 92047 Support Services, Computer (Includes Computer Warranties)
- 92049 Systems/Executive Software, Main Frame
- 92066 System/Network/Database Administration Services
- UNSPSC codes
- 43233402 Data conversion software
- 81111502 Personal computer PC application design
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
- 81112208 Security and protection software maintenance
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 81111805 Proprietary or licensed systems maintenance or support
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- 43233403 Data compression software
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 43232304 Data base management system software
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- 81111705 Systems architecture
- 81162009 Portal software as a service
- 81162011 Eye tracking software as a service
- 43232300 Data management and query software
- 43232301 Categorization or classification software
- 43232305 Data base reporting software
- 43232306 Data base user interface and query software
- 43232307 Data mining software
- 43232311 Object oriented data base management software
- 43232912 Gateway software
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81111818 Third party warranty service
- 81111503 Systems integration design
- Point of contact
-
- Chastity Marion chastity.marion@hhs.texas.gov (512) 834-6719
Opportunity details come from txsmartbuy.com. Updated .
About this opportunity
The Texas Health and Human Services Commission (HHSC) is requesting proposals for Oracle Enterprise Product Licenses and Maintenance Services to support HHSC, the Department of State Health Services (DSHS), the Department of Family and Protective Services (DFPS), and the Texas Integrated Eligibility Redesign System (TIERS), with proposals due October 5, 2026 at 10:30 AM Central Time. An optional pre-proposal conference is scheduled for September 4, 2026. A mandatory Subcontracting Plan with a VetHUB utilization goal of 21.1% is required for all respondents, regardless of VetHUB certification status; failure to submit a completed plan results in disqualification.
The scope encompasses an Unlimited License Agreement (ULA) for Oracle software products in server-side and desk-side environments across 28 existing products (Database Enterprise Edition, WebLogic Suite, SOA Suite, WebCenter Portal, GoldenGate, and related security, compliance, and management solutions) along with comprehensive maintenance, technical support, inventory true-up within 30 days of contract execution, quarterly key personnel contact submissions, biweekial technical meetings, and disaster recovery capabilities. Service-level requirements mandate two-hour response times for critical incidents and one-business-day response for non-critical incidents. The contractor must maintain all confidential information within the contiguous United States and comply with specified insurance requirements including $5 million cyber/privacy liability, $5 million technology professional liability, and $5 million umbrella liability.
Historical annual compensation has been approximately $8 million per State Fiscal Year; HHSC makes no guarantee of volume or total compensation. The contract term is five years with no optional renewal, with an anticipated award in July 2027 and effective date of August 2027. Pricing must remain firm and constant throughout the contract term, with demonstrated cost savings carried forward year-over-year. Evaluation criteria are Qualifications and Experience (20%), Narrative Proposal (40%), and Cost (40%). Respondents must demonstrate at least three years of business experience with Oracle products, financial solvency, and audited financial statements for fiscal years 2023, 2024, and 2025. All responses must include completed Data Use Agreement compliance certifications, cybersecurity and NIST 800-53 attestations, and HHS Solicitation Affirmations. A Certification Regarding Lobbying and FFATA Certification are also mandatory. Evaluations will occur October through November 2026, with contract performance commencing August 2027.
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