UNSPSC 81112213: Accounting software maintenance

Support in case of failure. Includes call center, technician, repair, spare parts and related support services for maintenance of accounting software.

UNSPSC 81112213 Accounting software maintenance (Commodity) covers software support, licensing renewal, and related operational services for business and mission-critical applications deployed across state and local government agencies. Recent state and local solicitations show that governments buy multi-year maintenance contracts for enterprise accounting, financial management, pension administration, health registry, and specialized operational platforms—not standalone accounting suites alone. The code spans software vendor renewals, system integration and modernization support, and platform operations covering applications such as LabWare LIMS, Maven registries, Oracle PeopleSoft, Redgate SQL tooling, Phire licensing, Quest Analytics, and property tax management systems. Issuing bodies include state health and human services commissions (particularly Texas HHSC and DSHS), state transportation and environmental quality departments, municipal and county treasurers' offices, public utilities, educational institutions and retirement systems, and specialized state agencies. Texas agencies appear as the most active repeat buyers, with HHSC and DSHS soliciting multiple maintenance contracts in the recent window. Procurement activity spans the South (Texas, Louisiana, Arkansas, Oklahoma, New Mexico, Mississippi), Pacific Northwest (Oregon), Mid-Atlantic (Virginia), and West Coast (California) jurisdictions, with Texas dominating recent volume.

Representative recent opportunities illustrate the breadth: the Texas Health and Human Services Commission issued an RFO on July 10, 2026 (proposals due August 7, 2026) for LabWare LIMS Maintenance and Operations and Texas Laboratory Online integration at the Public Health Laboratory Division, requiring five years of LIMS services experience, dedicated helpdesk availability, three-year initial term with two optional one-year extensions, and historical annual compensation near $407,192; the Oregon Health Authority issued an RFP on July 15, 2026 (due July 29, 2026) for ongoing maintenance, enhancement, and 24/7/365 system availability of the ORPHEUS public health epidemiology system; the Texas Comptroller of Public Accounts issued an RFO on June 26, 2026 (due July 31, 2026) for Oracle PeopleSoft software licenses and annual Software Update License & Support renewal covering CAPPS-integrated financial, HR, payroll, and procurement modules across 80+ state agencies, with an incumbent contractor and best-value evaluation weighting cost at 30 percent; and the Texas Commission on Environmental Quality issued competitive RFOs on June 26, 2026 (due July 20, 2026) for software modification services on Opus and Worldwide vehicle emissions inspection analyzers supporting the AirCheckTexas program, requiring manufacturer authorization and hourly labor billing in software development, project management, and quality assurance testing categories. IFB, RFO, and RFP notice types predominate; contract terms typically span two to five years with optional renewals; VetHUB and HUB subcontracting plans are mandatory or strongly encouraged across Texas procurements; and cost evaluation commonly ranges from 20 to 40 percent weight in best-value determinations. The code shows consistent recent activity and remains a material pursuit target for firms holding software maintenance expertise and the capability to meet state data security, accessibility, and compliance mandates including HIPAA, FERPA, CJIS, and NIST controls.