UNSPSC 80161604: Information technology IT management services

A type of outsourcing on a proactive basis of information management IT responsibilities and functions as a strategic method intended to improve operations and cut expenses. Spans hardware, software, network and infrastructural operations, maintenance similar to an in-house data center.

UNSPSC 80161604 Information technology IT management services is a Commodity code under which state and local governments procure software licenses, platform maintenance and support, system integration services, and cloud-based operational technology solutions. Recent state and local solicitations show a mix of mission-critical system upkeep—ranging from visual training platforms and epidemiological surveillance systems to pension administration and Medicaid integration—alongside infrastructure renewals for analytics suites, access-control software, and collaboration tools. Issuing bodies span state health and human services commissions, state transportation and environmental agencies, municipal courts, county medical centers, transit authorities, and higher education institutions, with Texas Health and Human Services Commission, Texas Comptroller of Public Accounts, and the Orange County Transportation Authority appearing as repeat buyers. The code captures both SaaS subscription renewals and comprehensive system implementation projects, with contract values ranging from tens of thousands for single-product support to millions for multi-year platform modernization.

Recent activity concentrates in Texas, California, and Oregon, with secondary activity in Florida, Illinois, Colorado, Georgia, and across municipal and regional jurisdictions nationwide. Representative recent solicitations include the Texas Health and Human Services Commission requesting proposals for Video Directly Observed Therapy (VDOT) services—a web-based and mobile tuberculosis medication-adherence platform due August 26, 2026 under RFP with TX-RAMP Level 2 certification and 26 percent VetHUB utilization requirements; the Oregon Health Authority soliciting system integration services for Medicaid Enterprise System (MES) with proposals due August 7, 2026 covering discovery, gap analysis, and master integration planning across 127 system interfaces; the Texas Comptroller of Public Accounts requesting offers for Oracle PeopleSoft Licensed Software and Software Support Services supporting CAPPS across 80 agencies, due July 31, 2026 under RFO with mandatory VetHUB subcontracting plans; and the City of Austin issuing an RFI on legal matters management systems due July 20, 2026 to replace legacy Time Matters software across seven divisions and 115 employees. Sole-source renewals and brand-specific procurements predominate among lower-dollar transactional opportunities, while competitive RFPs for platform modernization, system integration, and multi-agency operational support dominate larger-scope activity.