Attachment_Q_-_QA_05-13-19.xlsx

Bragg Q&A

If available, can you please send along the incumbent contract or task order number?

weekday and weekend services for costing purposes. For example:

X004 Bldg 3624 X004AA Three meals per day 1‐1950 X004AB Three meals per day 1951‐2925 X004AC Three meals per day 2926‐3900 X004BA Two meals per day 1‐1300 X004BB Two meals per day 1301‐2600 Based on Attachment F: Estimated Workload, it indicates separate operating hours for Weekdays and Weekends/Holidays. How is pricing supposed to be calculated in the costing proposal and Pricing Matrix when there is not a differentiation of Weekdays and Weekends/Holidays.

Is the offeror to assume that three meals per day are on weekdays and two meals per day are on the weekends? If so, why is there a dinner operating hour period of weekends provided in Attachment F?

for weekdays and weekends?

to only operate on weekdays, but Attachment F shows they are open on weekends.

These buildings have historically not been open on the weekends. In the event buildings A 9073, 32543 and 01900 are open on weekends the hours shown in Attachment F are correct serving hours.

6. Attachment Pricing/Staffing Matrix For A9073, the lunch meal on weekends appears to be much longer than the others in the solicitation. Can you please confirm 1100‐1330 is the correct time for the weekend lunch meal serving period?

a. Does the Government conduct the background check?

b. Is there a cost to the contractor for the background check? If yes, what is the cost?

a. If yes, is there a time limit requirement for the receipt of the COR's approval of employees? For example, if a management employee requires emergency leave, how quickly will the COR be required to approve a temporary replacement?

a. If so, which buildings have:

i. Dehydrators

ii. Digesters

iii. Pulpers

b. And how many per building?

i. No buildings have any dehydrators.

ii. There is one each Digester (LFC - Liquid Food Composter) currently in D-3624 and T-3467. No plans to add any additional Digesters in those two buildings. 0-1900 and A-9073 May receive one digester during the period of performance, but currently have no room for one.

iii. The flowing buildings have one Pulper: D-3624, T3467, NG, 3-2543, A-9073, 0-1900 do not have any of the three above listed items.

16. PWS 3.1.1.2.1 PWS 3 .1.1.2.1 requires the contractor to maintain multiple areas of the dining rooms. Are there height limits to the contractor's cleaning requirements, i.e. no higher than 10 feet due to safety concerns?

a. Who provides the disposable products in case of a dishwasher outage?

b. A dishwasher outage could be for an unforeseen amount of days and offerors cannot estimate this cost; will the government provide disposable products for use during dishwasher outages?

c. If not, will the Government reimburse the food service contractor for the use of supplies during a dishwasher outage, the repair of which is controlled by another contractor? The food service contractor has no control over the time it takes to repair the dishwasher.

a. This service also requires the contractor to provide drivers and food service personnel to prepare and pack meals in the facility, transport, set up and serve meals, clean after the meal and transport residuals back to the dining facility. This is entirely outside of normal dining facility operations; will the Government add a CLIN to capture this separate cost? If not, a significant amount of additional information is needed to price this requirement such as the facility this service will be provided from, the number of diners per event, the number of events per month, etc. Would there also be in-house and field feeding at the same time for the same meal?

b. Which buildings provide field chows?

i. On the average how many field chows per meal in each building?

ii. How many average breaks of those field chows for each field feeding?

iii. How many possible field sites are there?

iv. Would there ever be a need for a 4 wheel vehicle to deliver field chows?

v. PWS paragraph 3.1.2.5 states the government will provide one vehicle to support field chow.

1. Is that one vehicle total or 1 per facility?

(estimated) of the inventory annually. Attachment E describes five categories of the typical expendable-durable supplies listed. Those are Durable, Expendable, Food Service Durable, Remote Site Feeding Durable and Disposable food serving supplies.

a. Is the contractor responsible for the purchase and replacement of the Insulated food and liquid containers?

b. Which of the five categories fall under the 7% required replacement?

c. Will the Government provide historical information that supports this replacement rate of each category?

d. Will the government provide the current value of each of the five categories?

e. In the event the actual replacement percentage is higher than this estimate, how will the contractor capture the increased cost?

Attachment E lists Expendable and Durable Supplies has been updated.

a) Yes, see attachment E for Durable supplies.

b) the inventory, 7%, includes durable and expendable supplies

c) The 7% replacement cost was derived from ASC's analysis of its current historical information for all food services contracts (FFS & DFA) and industry averages for supplies.

d) The Government does not have this information available

e) This contract and subsequent task orders will be Firm-Fixed-Price which is a type of contract providing for a price that is not subject to adjustment on the basis of the contractor's cost experience in performing the contract. This contract type places maximum risk and full responsibility on the contractor for all costs and resulting profit or loss. This contract type provides maxomum incentive for the contractor to control costs and perform effectively.

21. Addendum 52.212-1 Addendum to 52.212-1, Proposal Preparation Instruction for Volume II requires completed staffing matrix charts, along with a staffing rationale narrative, to be submitted with the volume. Will they be counted against the page limit?

a. For example, does the Government contemplate Band 1 to support a reduced operation of the facility, such as fewer headcount stations, serving lines and dining rooms?

b. Does the contractor have the discretion to open/close serving lines and dining rooms at lower headcount/band levels?

The banding calculation is based on a standard 90 minutes(AR 30-22), building design and capacity; Bldg A9073 has 120 minute serving time for breakfast. Therefore more headcount can be served in 120 minutes vice 90 minutes. Also, AFMIS data per building includes, but is not delinieated, remote site feeding and take out. The sit-down time by diners does not equate to the total serving period as there will be turnover.

28. Attachment F Solicitation Attachment F identifies DF AC 3-2543 with a design capacity of 100 yet the Attachment G three meal bands for this facility are 1-300 and 301-600; the second band therefore exceeds the design capacity of the facility. The two meal bands are also 1-300 and 301-600, which exceeds the design capacity of the facility by an even great amount. Will the Government please clarify this area?

The utilizaton rate for Bldg 32543 exceeds 100% usage. Please refer to FY18 AFMIS data and Workload Data Attach-F. The sit-down time by diners does not equate to the total serving period as there will be turnover.

29. Attachment G Solicitation Attachment G, the Pricing Matrix for CLIN X004, identifies two "two meal" bands yet Attachment F, Estimated Workload Data does not show any "two meal" meal hours, the hours given for both Weekdays and Weekend/Fed Holidays show hours for breakfast, lunch and dinner. Will the Government please clarify this area?

The meal hours remain the same whether 2 or 3 meals are served per day. FY18 AFMIS data indicates several days that did not serve dinner. The last meal service of the day was the lunch meal (this is not Brunch and Supper). During the life of the contract there may be occasion when the dining facility closes after lunch. If so, the "two meal" subCLINs will be ordered via the Task Order. Please note Attachment H, Staffing Matrix, identifies the 2 meals per day as Breakfast and Lunch (see highlighted hours in applicable CLIN tab).

30. Attachment G Solicitation Attachment G, the Pricing Matrix for CLIN X005, identifies two "two meal" bands yet Attachment F, Estimated Workload Data does not show any "two meal" meal hours, the hours given for both Weekdays and Weekend/Fed Holidays show hours for breakfast, lunch and dinner. Will the Government please clarify this area?

The meal hours remain the same whether 2 or 3 meals are served per day. FY18 AFMIS data indicates severl days that did not serve dinner. The last meal service of the day was the lunch meal (this is not Brunch and Supper). During the life of the contract there maybe occasion when the dining facility closes after lunch. If so, the "two meal" subCLINs will be ordered via the Task Order. Please note Attachment H, Staffing Matrix, identifies the 2 meals per day as Breakfast and Lunch (see highlighted hours in applicable CLIN tab).

31. Attachment G Solicitation Attachment G, the Pricing Matrix for CLIN X006, identifies two "two meal" bands yet Attachment F, Estimated Workload Data does not show any "two meal" meal hours, the hours given for both Weekdays and Weekend/Fed Holidays show hours for breakfast, lunch and dinner. Will the Government please clarify this area?

The meal hours remain the same whether 2 or 3 meals are served per day. FY18 AFMIS data indicates severl days that did not serve dinner. The last meal service of the day was the lunch meal (this is not Brunch and Supper). During the life of the contract there maybe occasion when the dining facility closes after lunch. If so, the "two meal" subCLINs will be ordered via the Task Order. Please note Attachment H, Staffing Matrix, identifies the 2 meals per day as Breakfast and Lunch (see highlighted hours in applicable CLIN tab).

32. Attachment G Solicitation Attachment G, the Pricing Matrix for CLIN X007, identifies two "two meal" bands yet Attachment F, Estimated Workload Data does not show any "two meal" meal hours, the hours given for both Weekdays and Weekend/Fed Holidays show hours for breakfast, lunch and dinner. Will the Government please clarify this area?

The meal hours remain the same whether 2 or 3 meals are served per day. FY18 AFMIS data indicates severl days that did not serve dinner. The last meal service of the day was the lunch meal (this is not Brunch and Supper). During the life of the contract there maybe occasion when the dining facility closes after lunch. If so, the "two meal" subCLINs will be ordered via the Task Order. Please note Attachment H, Staffing Matrix, identifies the 2 meals per day as Breakfast and Lunch (see highlighted hours in applicable CLIN tab).

34. Attachment I Solicitation Attachment I is the CBA Supplemental Agreement. Will the Government please provide the full CBA as there is likely other important information contained within in that will need to be considered while preparing the proposal?

a. This CBA Supplemental Agreement identifies the wages and benefits to be paid effective September 15, 2017; will the Government provide the supplemental agreement for wages and benefits effective September 15, 2018 so that current rates can be utilized in proposal preparation?

"5.3. Acceptable Quality Levels (AQL) standards on the Performance Requirement Summary (PRS) should only be tightened when justified by an established performance requirement. The AQL should be set at the highest maximum level the Government can allow. This will provide some tolerance in performance while ensuring a lower cost to the Government. The lower the AQL is set, the tighter the quality performance standards will be; thus, the higher the contract cost to the Government."

The DA Prototype PWS established "the highest maximum level the Government can allow" in the Performance Requirements Summary, Full Food Service (FFS) (Table 1), as repeated hereunder:

PRS-1 Menu Planning 10% PRS-2 Receipt & Storage of Subsistence 10% PRS-3 Food Prep Regular Menu 10% PRS-4 Food Prep Short Order 10% PRS-5 Food Prep Breakfast & Salad Bar 10% PRS-6 Food Prep Desserts & Baked Goods 10% PRS-7 Headcount/Cashier 10% PRS-8 Food Serving 10% PRS-9 Dining Room 10% PRS-10 Food Service Equipment, Utensil Cleaning & Dishwashing 10% PRS-11 Facility Maintenance & Sanitation 10% PRS-12 Quality Control 6.5% PRS-13 Meals for Remote site Feeding 6.5%

The solicitation, Section 4.0 - Full Food Service tightened the following HLO numbers:

HLO-1 Clean and Sanitize Food Service Equipment and surfaces (6.5%) HLO-2 Wash, rinse ad sanitize pots and pans (6.5%) HLO-3 Operate and Maintain Mechanical dishwashing machine (6.5%) HLO-4 Clean and maintain facility interior and exterior areas ( 10%) HLO-5 Maintain and prepare dining room service operations (10%) HLO-6 Furnish and maintain expendable cleaning and sanitary supplies to support sanitation and personal hygiene practices (6.5%) HLO-7 Establish and maintain administration operations for all dining facilities (6.5%) HLO-8 Conduct and maintain headcount procedures for all dining facilities (10%) HLO-9 Manage, maintain and account for government subsistence (6.5%) HLO-10 Prepare meals to support dining facility operations (6.5%) HLO-11 Safeguard and serve food during serving periods at each dining facility (6.5%) HLO-12 Prepare meals for remote site feeding within dining facility operations (4%)

As seen above, the PRS areas have changed to HLO or High Level Objective. Will the Government clarify what is meant by "High Level Objective"? HLOs 1, 2, 3, 9, 10, 11, and 12 the solicitation tightens these standards from the DA Prototype. Paragraph 5.3 of the DA Prototype, cautions that "Acceptable Quality Levels (AQL) standards on the Performance Requirement Summary (PRS) should only be tightened when justified by an established performance requirement." (Emphasis added). Comparing the standards in the Solicitation covering the seven (7) tightened HLO numbers with the standards furnished in the DA Prototype PWS does not suggest that the solicitation standards are materially changed from those contained in the DA Prototype. Although the Performance Tasks are tailored as required by the Prototype there is no discernible identification of increased performance requirements that justify tightening ( or lowering) the AQLs below those directed in the Prototype.

In summary, tightened AQLs appear evident throughout the Performance Requirements Summaries (PRS) discussed above. Will the Government please re-evaluate the AQLs against the applicable Standards of Performance to ensure consistency with the intent and economy contemplated by paragraph 5.3 of the DA Prototype?

The solicitation contains the latest Army standard/model (to include AQLs) for procuring Full Food Services. The standard/model was developed with and approved by JCCoE.

41. Site Visit Will the Government provide the list of site visit attendees?

b. What extra level of security is needed for employees to work in these building?

c. Will the Government provide more detailed floor plans and additional pictures showing all areas dish rooms, cashier areas, storerooms etc. for each of these three buildings?

• Reported Spending by Year ($K)

- FY2013 10,146

- FY2014 5,163

- FY2015 11,862

- FY2016 7,709

- FY2017 13,014

- FY2018 4,077

- FY2019 3,104

- Annual “Headcount Daily Summary” documents released with the solicitation are reasonably consistent , can government please explain the inconsistencies in reported spending by year?