STAF_RFP_Attachment_9a_PRS_Amend0002.pdf

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PERFORMANCE REQUIREMENTS SUMMARY

For use of this form (DA FORM 5473, MAR 2008), see DA PAM 5-20, Competitive Sourcing Implementation Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Place of Performance

Primary duty locations will be

FH, AZ.

Contactor travel may be required in support of this task order

1.3 and subparagraphs

In support of the TO, Contractor shall:

Contractor Travel:

Contractor shall obtain written confirmation from the COR prior to commitment of travel. The travel shall concur within the planned travel dates, expected duration, origin and destination, purpose, and travelers.

Deliverable: A005 Trip/Travel Report

DI-MISC-81943

CDRL A005.

Exceptional:

Trip/travel reports are submitted within 1 working days of return.

Very Good:

Trip/travel reports are submitted within 3 working days of return.

Satisfactory:

Trip/travel reports are submitted within 5 working days of return.

Marginal: Trip/travel reports are submitted within 7 working days of return.

Unsatisfactory:

Trip/travel reports are submitted after7 working days of return.

What: Place of Performance

Who: The COR will conduct surveillance.

How: Direct observation and periodic inspection.

Trip/Travel reports 100% inspection by

COR.

When: COR will approve/disap prove travel as requests are submitted.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

CPARS

Rating.

Hours of Operation

The contractor shall abide by the requirements of hours in the

PWS.

1.7 and subparagraphs

In support of the TO, Contractor shall:

Work Schedule:

The normal working hours of operation are 0730-1630, Monday to Friday, excluding Federal holidays. Unless

Exceptional: No deviations per month and issues are redressed immediately for Contractor Staff Personnel.

Very Good: Less than 3 deviations per month and

What: Hours of Operation

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

CPARS

Rating.

For use of this form (DA FORM 5473, MAR 2008), see DA PAM 5-20, Competitive Sourcing Implementation Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy otherwise noted in this TO, the contractor shall perform during the normal working hours.

issues are redressed immediately for Contractor Staff Personnel.

Satisfactory: Less than 5 deviations per month and issues are redressed immediately for Contractor Staff Personnel.

Marginal: Less than 7 deviations per month and issues are redressed immediately for Contractor Staff Personnel.

Unsatisfactory: 8 or more deviations per month. 8 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor Staff Personnel.

When: Daily.

Higher Level Task 1:

Administrative Support

Section 5.1 and

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Administrative Support for

KMO

The contractor shall support a wide range of tasks in support of the

KMO/IKN.

5.1.1 In support of the

KMO/IKN,

Contractor shall:

The Contractor shall provide functional support required which include, but not limited to, the following;

a. Schedule and open phone conference lines.

b. Conduct scheduled inventories of KMO materials to determine inventory level, identify needed supplies, and coordinate their order and delivery.

c. Conduct scheduled facility checks, tracking of work and service orders, hand receipts, and property inspections as stipulated by the KMO calendar.

d. Conduct cyclically scheduled equipment reviews, track trouble ticket progress, and

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Administrative Support for

KMO

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy provide scheduled update to Government.

e. Provide assistance to the Government in the scheduling and KMO calendared events.

f. Catalogue, process, and respond to base user queries related to the operation of the Knowledge Management Portal and IKN.

g. Prepare formal documentation for review (e.g., sub-hand receipts, memorandums, etc.) as stipulated by published calendar.

h. Execute travel processes Defense Travel Systems (DTS) as a Defense Travel Administrator

i. Execute and support advanced functions and/or actions within SharePoint

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Administrative Support for

CIO G6 IT

The contractor shall support USAICoE G6 doing specialized administrative assistance for IT, hardware, software, system and server installations, inspections, management and IAW Army Records Information Management System

(ARIMS), AR

25-400-2, AR

25-2.

5.1.2 In support of the

CIO G6 IT,

Contractor shall:

The Contractor shall provide the following administrative assistance services to include, but not limited to, as follows:

Provide administrative assistance in documenting new requirements for USAICoE IT.

Provide records management support by documenting and maintaining records.

a.Provide technical assistance to identify and document vulnerabilities and risks using the Risk Management Framework (RMF) system and a Plan of Action and Milestones (POAM).

Provide IT and computing services for system functions and technical verification and validation assessments

Monitor system and network architecture for Information

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Administrative Support for

CIO G6 IT

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Validation Assessment (IAVA) compliancy and implement IAVAs ensuring an approved Authorization to Operate (ATO) is maintained for secure operations

Provide technical validation and verification assessment in executing and monitoring hardware and software changes, expansions, upgrades, and maintenance on the current and future system and network architectures and report recommendations

Serve as the subject matter technical expert and support quality assurance and quality control (QC) oversight of USAICoE business and operational processes

Create, modify, and maintain technical documentation IAW

IT

regulatory guidance, best business practices, and local policies

Provide records management support

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy by documenting and maintaining records.

CIO G6 Supply Support

The contractor shall provide specialized supply and logistic knowledge and service support for CIO G6.

5.1.3 In support of the

CIO G6 Supply, Contractor shall:

Assist in executing equipment accountability, tracking, procurement and acquisition, disposition of equipment, and development of supply and logistic documentation

Submit for government approval ITRs for new classroom, administrative, IT, hardware, software and system requirements and TTs for pre-existing IT, hardware, software and system issues for USAICoE end-users and customers.

Provide records management support by documenting and maintaining records.

Provide technical assistance in

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: CIO G6 Supply Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy supply management in processing approximately 2,500-3,500 items and equipment on a monthly basis

Serve as the subject matter technical expert for logistics and supply quality assurance and QC for the USAICoE G6 for logistics and supplies.

Assist in establishing internal supply and logistics management procedures, processes, and standards ensuring quality of service to USAICoE end-users and customers.

The ASID or similar government system shall be used to document and maintain accountability of the current and future IT hardware, software, system and network equipment.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Create, modify and maintain supply and logistic documentation IAW IT regulatory guidance, best business practices, and local policies

Assist the Government in the development of supply and property policies compliant with US Army supply and property accountability regulations and guidance.

HHC Logistics Support

The contractor shall provide administrative assistance to the Government in support of HHC Logistics Office.

5.1.4 In support of the

HHC Logistics Support, Contractor shall:

Contractor shall assist the Government in the scheduling and coordination of General Services Administration (GSA) vehicle issues.

Conduct scheduled inventories of HHC materials to determine inventory level, identify needed supplies, and coordinate

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: HHC Logistics Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy their order and delivery.

Coordinate the pick-up and turn-in of customer-requested supplies and/or Government equipment and prepare institutional paperwork.

Conduct scheduled, cyclical reviews of hand receipt (HR) modifications through the use of the Global Combat Support System- Army (GCSS-Army) and prepare/submit status reports.

The contractor shall assist the Government with the processing and/or execution of scheduled issue and turn-in documents as well as the pick-up and drop-off of equipment.

Assist in administration of established and commonly applied supply principles in all of the technical

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy supply specializations

The contractor shall provide administrative support to the Government in the in the coordination, scheduling, and processing of supply requisitions and turn-over of lifecycle equipment.

HHC Human Resources Support

The contractor shall provide human resources support for

HHC.

5.1.5 In support of the

HHC Human Resources Support, Contractor shall:

Admin:

The contractor shall provide administrative support in the preparation, processing, and monitoring of scheduled award and promotion ceremonies

Prepare and monitor the status of requests for reductions, transfers, and discharges

Assist in the preparation of military personnel actions, advising

Exceptional: No deviations per month for Contractor Staff Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for Contractor Staff Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed within 72 hours of defect for Contractor Staff Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for Contractor Staff Personnel.

What: HHC Human Resources Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy units on personnel and pay questions, and preparing pay and other common reports within the Human Resources field.

Assist with the processing of actions in eMilpo and MEDPROS

The contractor shall provide administrative support in the preparation and processing of scheduled Deployment for Training packets.

The contractor shall provide administrative support in the preparation and processing of scheduled, Government-approved leaves and permissive TDY requests.

The contractor shall provide administrative support for the review, assessment, sustainment, and updating of the database for

Unsatisfactory: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor Staff Personnel.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy personnel actions, personnel processing, training, reassignments, personnel accounting and strength management, transition processing, meal cards, and unit administration.

The contractor shall provide administrative support for all input and control data relative to the review and reconciliation of generated reports pertinent to the unit.

The contractor shall provide administrative support for the maintenance of the monthly manpower review report

The contractor shall provide administrative support for the review, verification, and maintenance of personnel strength reports

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

The contractor assist the Government in the preparation and maintenance of functional files per the ARIMS

The contractor shall assist the Government with the compilation, review, processing, and recording of weekly command and staff briefings.

The contractor shall assist the Government with the compilation of package data from dental records, Medical Protection System, and Post Deployment Health.

Administrative Support for

DOT MI

Library and

MISHLC

The contractor shall support a wide range of tasks in support of the DOT MI Library and

MISHLC.

5.1.6 In support of the

DOT MI Library and

MISHLC,

Contractor shall:

Support MI Library and MISHLC operations and customer service

Assist with the execution of library rules, procedures and operations

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Administrative Support for

DOT MI

Library and

MISHLC

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Asist library clients with research inquiries across multiple disciplines.

Conduct circulation and member services for the MI Library.

Maintain the MI Library's collection.

Provide reference services for USAICoE students and Cadre.

Educate users about library services and products, including but not limited to military sites and commercial databases

Provide library technical services

Support research and provide training on MI history to individuals and scheduled classes.

Coordinate daily functions of the MISHLC with the MISHLC Staff and USAICoE faculty.

Plan, implement, assess and make recommendations to the Government

Periodic inspection.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy maintainer of the MISHLC website and social media sites

Administrative Support for 111th BDE S-2 Staff Security Officers

The contractor shall assist the 111th MI BDE, and 304th, 305th, and 309th MI Battalion (BN) S-2 Staff Security Officers in support of the Personnel Security Program

5.1.7 In support of TO, Contractor shall:

Administer clearance verification and processing of Department of the Army Civilian (DAC), and Military

Support JPAS clearance verification processing

Process security packets

Assist with the input and tracking of security related information into Joint Personnel Adjudication System (JPAS) and the USAICoE G-2’s PERSEC web based application accessible through Intelligence Knowledge Online

(IKN).

Utilize and input security related information into Joint Personnel Adjudication System (JPAS) and

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Administrative Support for 111th 304th, 305th, and 309th BN S-2 Staff Security Officers.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy the USAICoE G-2’s

PERSEC

Review BN assignment rosters

Assist with assessing and resolving suspensions, eligibility changes, incident updates, and messages from JPAS and from the Central Adjudicative Facility

Initiate Courier Orders for review and approval by the BN S-2 Officer in Charge

Initiate in- and out-processing

Monitor and schedule appointments with the SSO

Prepare, update, and brief training, command and staff slides

Review and route Reports of Unfavorable Information utilizing the DA Form 5248- R.

Assist as alternate point of contact for control of the S2

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy personnel records repository.

Schedule and track annual security training status

Administrative Support for 111th BN S-1

The contractor shall support a wide range of tasks in support of BN S-1 support services.

5.1.8 In support of TO, Contractor shall:

Prepare and monitor the status of requests for reductions, transfers, and discharges

Assist with Deployment for Training packet preparation and processing.

Prepare and process Government-approved leaves and permissive Temporary Duty (TDY) requests

Support the overall mission, functions, organization, programs, objectives, procedures, Support the execution of personnel regulations, policies and procedures

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Administrative Support for 111th BN S-1.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Provide input to and update the database

Input and control data.

Assist with the maintenance of the monthly manpower review report

Review, verify, and maintain personnel strength reports

Prepare military and non-military correspondence in draft and final copy.

Prepare and maintain functional files per the

ARIMS.

Assist with the Sergeant Audie Murphy Board.

Compile and review weekly command and staff briefings.

Compile package data from dental records, Medical Protection System, and Post Deployment Health.

Administrative Support for

DDIST

The contractor shall support a

5.1.9

In support of TO, Establish and maintain office files, create business

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

What:

Administrative Support for

DDIST.

Incentive:

Positive

CPARS.

Disincentive:

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy wide range of tasks in support of DDIST Admin Support.

cards, and documents required to support DDIST recognition programs

Support the effective and efficient processing of actions

Research and identify all office supplies, printing and support related materials required to support DDIST.

Be DDIST’s Organization Defense Travel Administrator

Manages data entry for new and termed personnel

Support administrative tasks associated with the tracking of Government Vehicle usage and reporting.

Review correspondence, training materials and training products for format and accuracy.

Support to daily operations including answering

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy phones, managing/conflictin g calendars, taking and conveying messages, reviewing administrative documents and ensuring correspondence is

IAW AR 25-50.

Be proficient in MS Office applications

Arrange meetings/office visits

Receive impromptu and official visitors

Field Service Support for

DDIST

The contractor shall support a wide range of tasks in support of DDIST Field Service Support.

5.1.10 In support of TO, Create/maintain sub-hand receipts for technology device

Support information technology, computer operating systems and network security actions.

Create/maintain workforce data calls

Create, updated and provide input to the development of, and maintain the DDIST database, Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: Field Service Support for

DDIST.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

SharePoint calendar, TDY tracker, website, and Document Management System

Create and submit work orders/trouble tickets

Provide support as the Telephone Control Officer

Maintains DDIST database personnel verification

Create, submit and track ITR.

Serve as the subject matter technical expert for quality assurance and QC

Work effectively with, and coordinate with NETOPS and USAICoE CIO/G6

Provide technology and computing services

Provide recommendations in regards to help desk and management products.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

RFO Executive and Student Administrative Support

The contractor shall support a wide range of tasks in RFO Executive and Student Administrative

5.1.11 In support of TO, Analyze internal office workflow Support the execution, tracking, and resolution of Travel functions

Manage the operational schedule

Manage automated calendars

Review correspondence in final format

Perform duties as the Non-DTS Entry Agent Conduct and routinely provide RFO leadership with research and analysis

Routinely, track and report assigned RFO personnel

Prepare and produce materials and hand-outs, using input from RFO leadership

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: RFO Executive and Student Administrative Support.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Assist Government personnel by attending all In- Processing briefings

Calendar VIP visits to the RFO on the RFO Senior Advisor’s schedules

Coordinate with the appropriate personnel for all IT-related issues.

RFO Strength Management Support

The contractor shall support a wide range of tasks in RFO Strength Management

5.1.12 In support of TO, Provide support and coordination as it relates to Reserve Component (RC) MI training and force development.

Support the definition and documentation of position descriptions

Support the Dept of the Army Mobilization and Tour of Duty Keep the USAICoE strength manager, senior RFO advisors and DCG, USAICoE up to

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: RFO Strength Management Support.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy date on status of all RC position vacancies and training requirements

Coordinate with USAICoE Strength Manager and G3

Coordinate with units or individuals to ensure orders are initiated

Review publications, regulations, and directives

Maintain suspense files on all required correspondence track mobilization packets

Establish and maintain mobilization files

Provide guidance concerning training requirements for

USAR

Attend meetings

Routinely review

USAICOE G3

tasking system in Intelligence

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Knowledge Network

Higher Level Task 2

Section 5.2 and its

Program

CIO G6

Configuration Management and Quality Control

The contractor shall provide

CIO G6

Configuration Management and QC.

5.2.1 In support of the

HHC Human Resources Support, Contractor shall:

Provide technical configuration management and

QC

Provide CCB support. Create, revise, and update CCB charters at least monthly.

Create, revise and update Contractor Configuration Management Plan

(CMQAP),

Standard Process Templates (SPTs), Documentation Control SOP, and VDDs as changes occur.

Provide technical assistance to identify and document vulnerabilities and risks

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defects per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Program Management

CIO G6

Configuration Management and Quality Control

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Collaborate with USAICoE G-6 and assist in establishing internal configuration management procedures, processes and standards

Prepare and review plans, requirements, summaries, agreements, objectives, policies, strategies, justifications, memoranda, models, criteria, assessments and procedures

Create, modify and maintain technical documentation

Provide records management support

CIO G6 Project Management

The contractor shall provide CIO G6 Project Management.

5.2.2 In support of the

CIO G6 Project Management, Contractor shall:

Provide technical Project Management support

Provide assistance with scheduling, site surveys, walk-

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

What: CIO G6 Project Management

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy throughs, procurement completions, and tracking

Assist with obtaining quotes

Use the ASID to maintain accountability of the current and future system and network architecture

Collaborate with USAICoE G-6 to assist in establishing internal project management procedures, processes and standards

Prepare, review G- 6 projects documentation, and recommend plans, requirements, summaries, agreements, objectives, policies, strategies, justifications, memoranda, models, criteria, assessments, and procedures

Provide records management support by

Unsatisfactory: More than Three (3) Defects per Month.

Periodic

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy documenting and maintaining records.

CIO G6

Program Management Support

The contractor shall provide

CIO G6

Program Management.

5.2.3 In support of the

CIO G6 Program Management, Contractor shall:

Perform PKI daily operations and action/process

Ensure that all deliverables and products meet the standards

Support periodic meetings, teleconferences and/or video teleconferences

Participate in Technical Interchange Meetings

Support the coordination and execution of meetings

Present and participate in technical discussions

Develop, maintain, and provide Report, Record of Meeting/Minutes

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: CIO G6 Program Management Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Develop, maintain, and provide Monthly Status Reports

Develop, maintain, and provide Presentations

CIO G6

Acquisition and Program Management Support

The contractor shall support a wide range of tasks in support of Acquisition and Program

5.2.4 In support of the

Acquisition and Program Management Support, Contractor shall:

Provide analytical support and assistance assist in the planning and coordination of activities and efforts of Integrated Project Teams (IPTs)

Provide analytical support and assistance to the Government in the preparation, maintenance, review, and revision of program documentation and configuration management

Provide analytical support and assistance to the Government in the evaluation, review, Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Acquisition and Program Management Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy and assessment of contractor technical approaches and solutions

Provide analytical support and assistance to the Government in the review of requirements documents

DOT

Acquisition and Program Management Support

The contractor shall support a wide range of tasks in support of DOT Acquisition and Program

5.2.5 In support of the

Program Management Support, Contractor shall:

provide analytical support and assistance assist in the planning and coordination of activities and efforts of integrated project teams (IPTs)

Provide analytical support and assistance in the preparation, maintenance, review, and revision of program documentation and configuration management necessary to undertake and

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Acquisition and Program Management Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy manage both system and services acquisitions.

Provide analytical support and assistance to the Government in the evaluation, review, and assessment of contractor technical approaches and solutions

Provide analytical support and assistance to the Government in the review of requirements documents

2-13th Aviation Regiment

The contractor shall perform tasks identified for 2-13th Aviation Regiment.

5.2.6 In support of the 2-

13th Aviation Regiment, Contractor shall:

Define the requirements for a weekly/monthly Contractor status reports review

Assist in the development of performance metrics for the PWS and develop reporting criteria to build past performance

Develop a monthly report detailing

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What: 2-13th Aviation Regiment

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Contractor Man-year Equivalent

Provide meeting support to ensure that a proper record of the event and the action items.

Attend meetings related to the topics addressed in this contract and, upon request, prepare briefings, plans, and white papers.

Participate in IPRs

Daily, track and advise activities on the financial stability

Submit all work products to the COR or designated 2-13th Aviation Government official for review and approval.

Assist USAICoE at organization-sponsored and endorsed meetings, shows and exhibits.

DDIST

Program Coordination

The contractor shall support a wide range of

5.2.7 In support of the

TO, Contractor shall:

Support processes and functions associated with operational testing, Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

What: DDIST Program Coordination

Who: COR, ACOR, TM, & applicable

Incentive:

Positive

CPARS.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy tasks in support of DDIST Program Coordination.

Network Integration Evaluation (NIE), Collective Warfighter Function, Joint Capabilities Integration Development System

Overview Doctrine and Tactics Training/New Equipment Training

Provide analytical assessments to understand or evaluate complex issues

Facilitate systems and training program requirements definition and translates requirements

Analyze the results for program reviews

Generate review packages and meeting minutes

Prepare or review plans, requirements, summaries, agreements, objectives, policies, strategies, justifications, memoranda, Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy models, criteria, assessments and procedures to support program and mission area management

Propose, for Government approval, processes and procedures to facilitate the program management and task accomplishment.

Review the training requirement analysis

Provide support for various meetings and work groups

Interface and coordinate with external headquarters

Prepare/Document Joint Capabilities Integration and Development System (JCIDS) requirements documents

Develop information papers related to technical evaluation of training products

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Brief leadership on acquisition strategies

Train, mentor Soldiers and leaders on Army Force Modernization training and initial DDIST 101 training

Prepare/Document input to initial training materiel development

Develop training requirement documentation and acquisition documentation

Support leadership in reviewing acquisition strategy

Tracks actions and evaluates items and deliverables for training enterprise

IPT.

DDIST

Resource Management Program Analysis

The contractor shall perform tasks identified for DDIST Resource Management

5.2.8 In support of the

TO, Contractor shall:

Develop and manage assessment program to track trip reports, student course critiques, graph charts in support of annual

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

What: DDIST Resource Management Program Analysis

Who: COR, ACOR, TM, & applicable Government Cadre.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Program Analysis.

contract review, and Performance Metrics to document Contractor performance

Provide advanced level of support to contract management inquiries and functions

Manage the DDIST travel/material/Othe r Direct Costs (ODC) process

Document deficiencies and discrepancies, provide recommendations and support current and future improvement charters designed to improve Material Authorization Request (MAR) processes

Project estimated travel expenditures for up to two out years.

Project estimated logistics expenditures for up to two out years.

Assist DDIST leaders with the

Unsatisfactory: More than Three (3) Defects per Month.

How: Direct observation.

Periodic

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Government representatives in the monthly review

Collaborate with DDIST leaders and Government representatives ensuring regular Contractor performance reviews

Review and assist with the rewrite of existing PWS’s

Develop a report detailing travel, material and Other Direct Costs (ODC) expenditures and projected glide path

Deliver a contractor roster report

DDIST Project Coordination

The contractor shall perform tasks identified for DDIST Project Coordination.

5.2.9 In support of the

TO, Contractor shall:

Serve as the Subject Matter Expert (SME) for development and quality assurance services for test documents

Support processes and functions associated with operational testing, Network Integration Evaluation (NIE), Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month

What: DDIST Project Coordination.

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Collective Warfighter Function, Joint Capabilities Integration Development System

Attend a variety of meetings

Support IPTs for Network Integrations Evaluation and prepare After Action Reviews

Provide technical support to Collective Intelligence Warfighter Functions

Document deficiencies and discrepancies found in the Test and Evaluation Master Plan, Training Test Support Package and Training Test Certification Plan.

Travel as needed

Provide knowledge of capabilities and how they operate

Generate supporting documentation

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Ascertain the status of projects

Provide technical support for operational tests and NIE requirements.

DDIST

Acquisition and Program Management Support

The contractor shall support a wide range of tasks in support of Acquisition and Program Management Support.

5.2.10 In support of the

Acquisition and Program Management Support, Contractor shall:

Provide analytical support and assistance

Assist in the planning and coordination of activities and efforts of integrated project teams (IPTs)

Provide analytical support and assistance to the in the preparation, maintenance, review, and revision of program documentation and configuration management necessary to undertake and manage both system and services acquisitions.

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Acquisition and Program Management Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Provide analytical support and assistance in the evaluation, review, and assessment of contractor technical approaches and solutions

Provide analytical support and assistance in the review of requirements documents with regard to planned or available funding impacts.

111th Acquisition and Program Management Support The contractor shall support a wide range of tasks in support of Acquisition and Program

5.2.11 In support of the

Program Management Support, Contractor shall:

Provide analytical support and assistance in the comprehensive analyses of program, project, and system requirements.

Assist in the planning and coordination of activities and efforts of integrated project teams (IPTs)

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Acquisition and Program Management Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Provide analytical support and assistance in the preparation, maintenance, review, and revision of program documentation and configuration management

Provide analytical support and assistance in the evaluation, review, and assessment of contractor technical approaches and solutions

Provide analytical support and assistance in the review of requirements documents with regard to planned or available funding impacts.

Resource Management

(DRM)

Financial Management Analyst Support

The contractor shall support a wide range of tasks in support of Financial

5.2.12 In support of the

Acquisition and Program Management Support, Contractor shall:

Provide analytical support and assistance in the development of financial plans, cost estimates, and cost

Exceptional: Zero (0) Defects per Month.

Very Good: One (1) Defect per Month.

Satisfactory: Two (2) Defect per Month.

Marginal: Three (3) Defects per Month.

Unsatisfactory: More than Three (3) Defects per Month.

What:

Acquisition and Program Management Support

Who: COR, ACOR, TM, & applicable Government Cadre.

How: Direct observation.

Incentive:

Positive

CPARS.

Rating.

Disincentive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required Service/ Performance Objective/ Task

PWS Para.

Number

Standard

Maximum Allowable Degree of Deviation From Requirement (AQL)

Method of Surveillance

Remedy

Management Support requirements.

avoidance strategies, and apply analytical methods assist in the analysis of program/system/pr oject implementation plan and execution status

Provide analytical support and assistance in the monitoring of execution and obligation plans and/or spend plans

Assist the Government in obtaining information needed to develop and submit various forms and reports

Assist the Government in the review and research of financial system products, contracts, and other documents for un-liquidated obligation balances.

Assist the Government in the maintenance and

Periodic

Instructions.

The proponent agency is…