STAF_RFP_Attachment_8a_PRS.pdf

PERFORMANCE REQUIREMENT SUMMARY (PRS)

PERFORMANCE REQUIREMENTS SUMMARY

For use of this form (DA FORM 5473, MAR 2008), see DA PAM 5-20, Competitive Sourcing Implementation

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Place of

Performance

Primary duty locations will be

Ft Huachuca, AZ, and

Goodfellow Air

Force Base, TX.

Contractor travel may be required in support of this task order.

1.3 and

Subparagraphs

In support of the TO, Contractor shall:

Contractor Travel:

Contractor shall obtain written confirmation from the COR prior to commitment of travel. The travel shall concur within the planned travel dates, expected duration, origin and destination, purpose, and travelers.

CDRL A005

Compliance:

Contractor shall adhere to requirements IAW

Trip/Travel Report

DI-MISC-81943

CDRL A005.

Exceptional:

Trip/travel reports are submitted within 1 working days of return.

Very Good:

Trip/travel reports are submitted within 3 working days of return.

Satisfactory:

Trip/travel reports are submitted within 5 working days of return.

Marginal:

Trip/travel reports are submitted within 7 working days of return.

Unsatisfactory

: Trip/travel reports are submitted after7 working days of return.

What: Place of

Performance.

Who: The COR will conduct surveillance.

How: Direct observation and periodic inspection.

Trip/Travel reports 100% inspection by

COR.

When: COR will approve/disappr ove travel as requests are submitted.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

CPARS

Rating.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Nondisclosure, Personally

Identifiable

Information

(PII), and

Organizational

Conflicts of

Interest.

Contractor shall ensure all assigned contract employees are briefed on

Privacy Act requirements.

1.5 and

Privacy Act

Compliance:

Contractor personnel shall adhere to the

Privacy Act, 5 U.S.C

§ 552a and applicable agency rules and regulations related to PII.

NDA: Each contractor employee assigned to work under this contract shall sign a Non-

Disclosure

Agreement [(NDA)

No deviations per month for

Contractor

Staff

Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed within 72

What:

Nondisclosure, Personally

Identifiable

Information (PII), and

Organizational

Conflicts of

Interest.

Who: The COR will conduct surveillance.

How: Direct observation and periodic inspection.

Trip/Travel reports 100% inspection by

COR.

When: COR will approve/disappr ove travel as

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

requests are submitted.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Personnel

Experience and

Training, Certifications and Licenses

Contractor shall staff positions with personnel with the appropriate experience, training, certifications, and licenses as required.

1.6 and

Subparagraphs

In support of the TO, Contractor shall:

Personnel

Qualifications:

Contractor shall provide the qualified personnel to support the TO. Personnel assigned to this task order must meet designated requirements outlined in Technical

Exhibit 4.

Substitutions in

Personnel:

Substitutions to personnel are required to meet the minimum qualifications of the position(s) they are filling prior to performing under this TO.

per month for

Contractor

Staff

Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed

What: Personnel

Experience and

Training, Certifications and Licenses.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Inspection of monthly

Report.

When: Monthly.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

Contractor

Organization encouraged to utilize an organizational structure that best fulfills the needs, requirements, resources, and efficiencies of the RAs.

1.7 and

Subparagraphs

In support of the TO, Contractor shall:

Personnel

Qualifications:

Contractor shall provide the qualified personnel to support the TO. Personnel assigned to this task order must meet designated requirements outlined in Technical

Exhibit 4.

per month for

Contractor

Staff

Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for

Contractor

What:

Contractor

Organization

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Inspection of monthly

Report.

When: Monthly.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Staff

Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy redress time for Contractor

Staff

Personnel.

Hours of

Operation

The standard working hours are 0730-1630

M-F; however, work schedules are subject to change due to course schedule changes and/or equipment availability.

1.8 and subparagraphs

Work Schedule

Deviations: Hours exceeding the standard work schedule or deviating from the standard must be preapproved by the

COR/PCO at least

10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the

Government.

Schedules:

Contractor shall coordinate with the

Government Lead for all class

Exceptional:

No deviations per month and issues are redressed immediately for Contractor

Staff

Personnel.

Very Good:

Less than 3 deviations per month and issues are redressed immediately for Contractor

Staff

Personnel.

Satisfactory:

Less than 5 deviations per month and issues are

What: Hours of

Operation.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy schedules. Training and TDY dates and times must be solidified no later than fifteen (15) days prior to the start of each event.

Management of

Hours: Contractor shall perform the management of hours.

redressed immediately for Contractor

Staff

Personnel.

Marginal:

Less than 7 deviations per month and issues are redressed immediately for Contractor

Staff

Personnel.

Unsatisfactory

: 8 or more deviations per month. 8 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Security

The contractor shall comply with the security regulations and requirements specified in the

PWS.

1.9 and

Security Regulation and Requirement:

Comply with the security regulations and requirements specified in

Contracts Security

Classification

Specifications, DD

Form 254 and addendums sheets.

Security Officer

Duty: Contractor shall appoint a security officer, who shall (1) be responsible for handling all security aspects of the work performed under this contract; (2) assure compliance with all

DoD and US Army regulations regarding security, including but not limited to Army

Regulation (AR)

380-67, AR 380-5,

AR 25-2 and (3) assure compliance with any written instructions from the security or OPSEC officer or IAM of

Exceptional: 0

Security

Violations per

Month.

Very Good: 1

Minor Security

Violation and

0 Major

Security

Violation, per

Month for

Every 100

Contractor

Staff

Personnel.

Satisfactory:

1 Minor

Security

Violations and

0 Major

Security

Violations, per

Month for

Every 75

Contractor

Staff

Personnel.

Marginal: 1

Minor Security

Violations and

0 Major

Security

Violations, per

Month for

Every 50

Contractor

What: Security.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

USAICoE. Identify and comply with all security requirements and shall identify personnel that no longer require access to

Government IS to the COR within 24 hours.

Physical Security:

Contractor shall comply with installation, facility and area commander installation/facility access and local security policies and procedures. Provide all information required for background checks to meet installation access requirements.

Follow all installation access requirements at host installations.

Key Control:

Contractor shall establish and implement methods of making sure all keys/key cards issued to the

Staff

Personnel.

Unsatisfactory

: ≥3 Minor

Security

Violations and

1 Major

Security

Violation, per

Month for

Every 50

Contractor

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy contractor by the

Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the

Government shall be duplicated. Report any occurrences of lost or duplicate keys to the COR.

Establish and implement methods of ensuring that no lock combination is revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Special

Requirements

The contractor shall comply with the special requirements.

1.10 and

Training

Requirements:

Adhere to OPSEC program requirements per AR

530-1, Operations

Security. All contractors shall have a current

(unexpired) AT

Level I Training certification or attain within specified deadlines per the

PWS. Contractor shall receive AT awareness. Brief all contractor personnel on the local iWATCH program.

Receive annual

TARP training by a

Counterintelligence

(CI) agent or other trainers. Receive

OPSEC Awareness

Training certification.

Comply with the training requirements IAW the Commanding

General IO

Program. Comply with the training

Exceptional:

Contractor meets all certifications and training requirements within designated timelines.

Very Good:

Less than 3 deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory:

Less than 5 deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Marginal: 5 or more deviations per

What: Special

Requirements

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy requirements IAW

AR 380-5.

Training for IS

Access: Contractor employees who require access to a

Government

Information System

(IS) shall be registered in the

Army Training

Certification

Tracking System

(ATCTS) and possess a current

(unexpired) DoD

Cyber Awareness

Challenge Training certification at commencement of services.

AUP: Contractor shall ensure understanding and compliance with

USAICoE AUP regarding personnel responsibilities and limitations in using organizational or

DoD Information

Systems.

month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: More than 5 deviations per month. 5 or more deviations per month that aren’t corrected within 72 hours or less for Contractor

Staff

Personnel will be considered unsatisfactory.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Disclosure of

Activities or

Information

The contractor shall comply with Disclosure of Activities or

Information requirements.

1.11 and

NDA Compliance:

All contractor personnel personally and substantially involved in the performance of this contract shall execute and submit a NDA for all contract employees

Unauthorized

Disclosures:

Contractor shall be responsible and liable for all unauthorized disclosures of classified and protected information, regardless of the likelihood of compromise or the degree of harm to national security that may result. Upon discovery, the contractor shall immediately inform the COR of any unauthorized disclosure of classified and

Pass:

Contractor met standard for disclosure of activities or information.

Fail:

Contractor did

NOT meet standard for disclosure of activities or information.

*Any violation of NDA will be considered unsatisfactory.

What:

Disclosure of

Activities or

Information

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy protected information.

Treatment of

Students

Contractor employees shall treat all students in a professional manner.

1.12 and subparagraphs

In support of the TO, Contractor shall:

Conduct: Contractor employees shall adhere to TR 350-6, Initial Entry Training

(IET) Policies &

Administration, AR

350-1, Army

Training and Leader

Development, and other policies associated with individual courses which will be provided by the

Government within the task orders.

Reporting Practices:

Contractor employees shall report to their corporate chain of command, as well as to the appropriate

Exceptional:

No deviations per month for

Contractor

Staff

Personnel.

Very Good:

No more than

1 deviation per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory:

No more than

2 deviations per month and issues are redressed within 48

What: Treatment of Students.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy government leadership and/or point of contact, any conduct constituting a violation of TR

350-6.

hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

*Any behavior that jeopardizes health, morale, or

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy welfare is immediate unsatisfactory regardless of corrective action.*

Business

Relations

The contractor shall provide a

Program

Management

Office structure and organization to manage the requirements of this contract.

2.2 and subparagraphs

Business Relations

Responsibilities: The contractor shall manage, organize, coordinate, and control all program activities to meet performance factors and requirements of the contract. The contractor shall respond to

Government business relations requests (changes in technical and contractual needs and data calls) as required. The contractor shall brief any Monthly Status

Report (MSR)/

Quarterly Status

Report (QSR) content to the

Government at short

Exceptional:

0% Defects per Month for

Contractor

Staff

Personnel.

Very Good:

Less than

.25% Defect per Month for

Contractor

Staff

Personnel.

Satisfactory:

Less than .5%

Defects per

Month for

Contractor

Staff

Personnel.

Marginal:

Less than 1%

Defects per

Month for

Contractor

What: Business

Relations

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy notice (within 24 hours).

Staff

Personnel.

Unsatisfactory

: More than

2% Defects per Month for

Contractor

Staff

Personnel.

Contract

Administration and

Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement.

2.3 and subparagraphs

POC: The contractor shall have a single primary POC between the

Government and contractor personnel assigned to support task orders, and a single point of contact between the

Government and contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract.

Deliverables:

Contractor shall complete deliverables as defined in CDRL

A0001 and A002

Exceptional:

0% Defects per Month for

Contractor

Staff

Personnel.

Very Good:

Less than

.25% Defect per Month for

Contractor

Staff

Personnel.

Satisfactory:

Less than .5%

Defects per

Month for

Contractor

Staff

Personnel.

Marginal:

Less than 1%

Defects per

Month for

Contractor

What: Contract

Administration and Financial

Management

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy under the prescribed timelines.

Financial

Management: The

Contractor shall plan, budget, schedule, and control the resources allocated to meet the requirements of the contract. The

Contractor shall document and track the status of all obligated funds associated with the contract to include payments, cancellations and invoices against each contract line item number (CLIN) and sub line item number (SLIN) by

TO.

Key Personnel

Support: Contractor shall provide management support as required.

Subcontractor

Management:

Contractor shall be responsible for any subcontract

Staff

Personnel.

Unsatisfactory

: More than

2% Defects per Month for

Contractor

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy management necessary to integrate work performed on this contract and shall be responsible and accountable for subcontractor performance on this contract.

Quality Control Plan:

Contractor shall formulate and implement a quality control program that outlines the contractor’s goals, objectives and standards, and a

Quality Control Plan

(QCP) that details the methods, procedures, and processes used to meet customers’, regulatory, and the contractor’s quality processes, and encompass the entire contract. The contractor shall provide the complete QCP IAW paragraph 2.3.3 of this PWS.

Manpower

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Reporting:

Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site.

Transition Periods:

The contractor shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract. The contractor shall take all actions necessary for a smooth transition from award to full operational status on a non-interfere basis. Prior to the completion of the contract, an observation period will occur at which time management personnel of the incoming workforce may observe operations and

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy performance methods of the incumbent contractor.

Accidents and

Incidents

The Contractor shall respond to and report accidents and incidents IAW

CDRL Data Item

No. A004, Accident/Inciden t Report.

2.4 and subparagraphs

Accident Reporting:

The contractor shall log and report all accidents or incidents and track them until each is closed out. The contractor shall report all accidents and incidents IAW

Fort Huachuca accident reporting policies to the

Contracting Officer and the COR.

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

What: Accidents and Incidents

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Security

Incident

The Contractor shall respond to and report accidents and incidents IAW

CDRL Data Item

No. A004, Accident/Inciden t Report.

2.4.1 and subparagraphs

Security Incident:

IMMEDIATELY

upon discovery, the contractor shall report any security incident that results in the loss of classified data or equipment, impacts training, results in revocation of network access or security clearance, or requires disciplinary action against an individual via telephonic notification to

USAICoE Security

Officer (G2), COR, and the Contracting

Officer ensuring contact is made in real time along with a written notification.

"Immediately" is defined as "without delay".

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

What: Security

Incident

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Health and

Safety incident

The Contractor shall respond to and report accidents and incidents IAW

CDRL Data Item

No. A004, Accident/Inciden t Report.

2.4.2 and subparagraphs

Health and Safety

Incident:

IMMEDIATELY

upon discovery, the contractor shall report incidents involving serious injury, loss of life, or criminal activity via telephonic notification to 911 and then to the COR and the Contracting

Officer, ensuring contact is made in real time along with a written notification.

A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life.

"Immediately" is defined as "without delay".

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

What: Health and Safety incident

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

CPARS

Rating.

Government

Facilities

The Contractor shall follow all guidelines regarding government facilities in

4.2 and subparagraphs

Facility Practices:

Shall not mark or affix any decals, emblems or signs portraying the contractor’s name or logo to Government facilities. Shall not make alterations or improvements to

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents

What: Health and Safety incident

Who: COR, ACOR, TM, & applicable

Government

Cadre.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy accordance with

PWS.

these facilities. The

Contractor shall not relocate activities or operational units within assigned facilities.

Facility

Maintenance: The

Contractor shall direct all building maintenance issues

(such as doors failing to automatically secure) that may inhibit support of this acquisition to the

COR. For all other routine maintenance issues, the

Contactor shall coordinate with the appropriate

Government official in the area it is supporting.

Telephone

Changes: The contractor shall not move, remove, add, alter, or reconfigure

Government communication systems, networks, or lines without COR approval, which must be obtained by within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

How: Direct observation.

When: Daily.

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy written request. The contractor shall notify the COR when maintenance or repair of telephones or telephone lines is required.

High Level

Fuction 1:

Administrative

Support

5.1.1, through

5.1.11 and

Administrative

Support

Meetings, Conferences, Briefing, and

Reviews

The contractor shall support a wide range of tasks in support of Meetings, Conferences, Briefing, and

Reviews.

5.1.1 In support of TO, Meetings

Responsibilities:

Host or attend meetings, conferences, briefings, and reviews in performance of the

PWS. Meeting attendees shall include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Provide reports for meetings and conferences attended and

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What:

Administrative

Support for

Meetings, Conferences, Briefing, and

Reviews.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy briefings given within 48 hours of the event completion unless otherwise specified in the timelines of contract activities.

Correspondenc e Management

Support

Contractor shall provide assistance to the Government in the management, preparation, receipt, coordination, staffing and distribution of correspondence across a variety of mediums IAW

AR 25-50 and local SOPs as applicable

5.1.2 In support of TO, Contractor shall:

Correspondence

Responsibilities:

Minimum anticipated categories of correspondence will be email, phone, documents, and other digital media as applicable.

Support and assistance duties will require the contractor to take and convey messages, process administrative documents, and review products for format and accuracy.

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What:

Correspondence

Management

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

Materials

Preparation

Support

5.1.3 In support of TO, Contractor shall:

Exceptional:

Zero (0)

What: Materials

Preparation

Incentive:

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Contractor shall provide assistance to the Government in the preparation, maintenance, coordination, and distribution of physical and digital materials necessary to enhance the productivity and ensure the successful execution of briefings, meetings, and conferences

IAW with local

SOPs as applicable.

Materials

Preparation

Responsibilities:

Minimum anticipated material types will be PowerPoint slide decks, audio-visual presentations, agendas, briefing notes, technical pamphlets, meeting minutes, close out reports, and action item lists.

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

Meeting and

Conference

Coordination

Support

Contractor shall provide assistance to the Government in the planning, scheduling, coordination, execution, and management of

5.1.4 In support of TO, Contractor shall:

Meetings and

Conference

Coordination

Support: Minimum anticipated assistance and support duties will include location arrangement, audio-visual and other presentation

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

What: Meeting and Conference

Coordination

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy all assigned meetings, conferences, and workshops.

material production, identification of speakers and moderators, attendee registration, travel coordination, meeting invites, visit requests, calendar and schedule deconfliction, space/location requests, event facilitation and moderation, and post-event close-out activities.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

Periodic inspection.

When: Daily.

Visitor and

Guest

Reception

Support

Contractor shall provide assistance to the Government in the scheduling, processing, engaging, and management of all planned and unplanned visitors and guests to the

Government location.

5.1.5 In support of TO, Contractor shall:

Reception

Assistance:

Minimum anticipated assistance and support duties will include schedule and calendar deconfliction, visit event coordination, sign-in roster creation and maintenance, visitor logs, visit request processing, visitor hand-off to

Government personnel, and

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

What: Visitor and Guest

Reception

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy unscheduled visitor management.

Defects per

Month.

In/Out

Processing

Support

Contractor shall provide assistance to the Government in the actioning, staffing, execution, and completion of

In/Out

Processing activities for all assigned students, cadre, and visitors IAW with local SOPs as applicable.

5.1.6 In support of TO, Contractor shall:

In/Out Processing:

Minimum anticipated assistance and support duties will include the physical reception of personnel, paperwork completion and submission, database entry, digital and physical records creation and maintenance, visitor access requests, appointment coordination and scheduling, Government office referrals, deconfliction and coordination with security offices, and the issue/collection of items.

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What: In/Out

Processing

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

In/Out

Processing

Support

5.1.6 In support of TO, Contractor shall:

Exceptional:

Zero (0)

What: In/Out

Processing

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Contractor shall provide assistance to the Government in the actioning, staffing, execution, and completion of

In/Out

Processing activities for all assigned students, cadre, and visitors IAW with local SOPs as applicable.

In/Out Processing:

Minimum anticipated assistance and support duties will include the physical reception of personnel, paperwork completion and submission, database entry, digital and physical records creation and maintenance, visitor access requests, appointment coordination and scheduling, Government office referrals, deconfliction and coordination with security offices, and the issue/collection of items.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

Records

Management

Support

The contractor shall provide assistance to the Government in the creation, facilitation, processing,

5.1.7 In support of TO, Contractor shall:

Records

Maintenance:

Records to be maintained will include student, personnel, manpower, staff, health, security, Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

What: Records

Management

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy maintenance, organization, updating/correcti on, sustainment, control, and preservation of all digital and physical records, documents, and files pertinent to the operations of the assigned office IAW AR

25-400-2 and local SOPs as applicable.

safety, performance, equipment, logistics, administrative, and financial data.

PII Practices: The contractor shall sign and abide by a non-disclosure agreement for PII as applicable and be required to maintain all PII data IAW AR

25-22. In those instances where PII requirements are applicable, the contractor shall assist the

Government in the establishment of proper administrative, technical, and physical safeguards to ensure the security and confidentiality of records.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

CPARS

Rating.

Logistics

Support

The contractor shall provide assistance to the Government

5.1.8 In support of TO, Contractor shall:

Logistics Support:

Minimum anticipated assistance and support duties will

Exceptional:

Zero (0)

Defects per

Month.

What: Logistics

Support

Who: COR, ACOR, TM, & applicable

Incentive:

Positive

CPARS.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy in the coordination, organization, facilitation, planning, execution, and deconfliction of logistical, supply, and travel requirements

Applicable.

include the processing and tracking of material procurements, projection of travel and material requirements, estimation of travel and material expenses, planning and tracking of

CONUS travel, utilization of Army automated logistics and travel systems, creation and maintenance of supply and travel documents, maintenance of accountability and

Property Book documentation, facilitation of supply chain management activities, and processing of supply request forms.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Disincent ive:

Negative

CPARS

Rating.

Reports

Production

Support

The contractor shall provide assistance to the Government in the

5.1.9 In support of TO, Contractor shall:

Reports General:

Reports to be generated will include student, personnel, manpower, staff, Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

What: Reports

Production

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

Incentive:

Positive

CPARS.

Rating.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy generation, compilation, production, distribution, and maintenance of a variety of reports pertinent to the operations of the assigned office and IAW local SOPs and applicable regulations.

health, security, safety, performance, equipment, logistics, administrative, and financial data. The contractor will be required to utilize and process actions through the

Microsoft Office

Suite of applications and, in instances specified at the TO level, a variety of other Government databases and systems.

PII Practices: The contractor shall sign and abide by a non-disclosure agreement for PII as applicable and be required to maintain all PII data IAW AR

25-22. In those instances where PII requirements are applicable, the contractor shall assist the

Government in the establishment of proper administrative, technical, and physical safeguards

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy to ensure the security and confidentiality of data.

Security

Activities

Support

The contractor shall provide assistance to the Government in the formulation, administration, implementation, and management of

Personnel

Security

Programs.

5.1.10 In support of TO, Contractor shall:

Security Activities:

Minimum anticipated assistance and support duties will include the processing of various Joint

Personnel

Adjudication System

(JPAS) actions, administration of

Personnel

Clearance (PCL) related paperwork, PCL tracking and verification, execution of PCL processing actions, PCL conflict resolution, courier order processing, SF 86 processing, billet and nomination initiation and tracking, JPAS security data entry, regulatory compliance analysis, information security tracking, physical

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What: Security

Activities

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy security inspection support, security improvement recommendations, facility safety checks, annual security training scheduling and tracking, and key control assistance.

Key Control

Contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

5.1.11 In support of TO, Contractor shall:

Key Control: No keys issued to the contractor by the

Government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the

Quality Control Plan

(QCP). Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What: Key

Control

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy lost or duplicate keys to the COR.

Lock Combinations:

Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

High Level

Funtion 2:

Program

Management

5.2.1 through

5.2.13 and

Program

Management

The contractor shall support a wide range of tasks in support of Program

Management.

5.2 In support of the TO, Contractor shall:

Program

Management:

General: Provide, plan, direct, integrate and control the cost, schedule, and performance, administrative and

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

What: Program

Management

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Incentive:

Positive

CPARS.

Rating.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy managerial resources allocated to meet the PWS requirements.

Point of Contact:

Designate a single primary POC between the

Government and contractor personnel assigned to support the PWS and a single point of contact between the

Government and contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract.

Effort and

Timekeeping

Management:

Assign work effort and maintain proper and accurate timekeeping records of personnel assigned to work on the requirements of this contract.

Satisfactory:

Two (2) Defect per Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

Periodic inspection.

When: Daily.

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Policy and

Procedure

Development and Review

Support

The contractor shall perform tasks identified for Policy and

Procedure

Development and Review

Support.

5.2.1 In support of the TO, Contractor shall:

Policy and

Procedure

Development and

Review Support:

The minimum types of policy and procedural products supported by the processes of this subtask are;

Standard Operating

Procedures SOPs, Policy MOAs and

MOUs POIs, RFIs, Capabilities

Development and

Production

Documents, Resource

Management assessments, Safety

Office guidance and directives, Operability

Assessments, Vulnerability and

Threat Statements, Risk Management products, IT instruction and guidance, and general Army regulatory guidance.

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2) Defect per Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

What: Policy and Procedure

Development and Review

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Program

Management

Plan

Development and Review

Support

The contractor shall perform tasks identified for Program

Management

Plan

Development and Review

Support.

5.2.2 In support of the TO, Contractor shall:

Program

Management

Support: RAs will have differing PM

Plans and products targeting the varying objectives of the programs specific to each RA. While not all-inclusive, minimum anticipated types of RA-specific programs supported by the assistance duties, processes, and products of this subtask are; ARIMs, PERSEC, Registrar

Management, Training

Administration and

Management, Writing Program

Administration and

Management, Property

Management, Information

Assurance, Cybersecurity, Network

Management, Configuration

Management, Manpower

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2) Defect per Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

What: Program

Plan

Development and Review

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Assessment, SOH, Credentialing, Resource

Management, Lifecycle Planning, Acquisition Support, Quality Control, and

Project Management support.

Program

Reviews, Reporting, &

Documentation

Support

The contractor shall…