STAF_RFP_Attachment_5_Cross_Reference_Matrix_Amend_0002.xlsx

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Staff Technical Assistance and Functional(STAF) Support Amendment 0003
Solicitation number
W900KK-20-R-0004
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About this file

This document contains a cross-reference matrix and related federal contract opportunity solicitation. The cross-reference matrix outlines evaluation criteria and contractor response requirements for a Staff Technical Assistance and Functional (STAF) Support program management plan. Responses are to include details on management structure, recruitment and retention plans, contractor work breakdown structures, quality control plans, and phase-in/phase-out approaches. The related solicitation is from the Department of the Army for STAF Support services under number W900KK-20-R-0004. Key dates include questions due by March 5, 2020 and phase 1 proposals due by March 12, 2020. The solicitation seeks contractor support for STAF operations and requires adherence to the response requirements and evaluation criteria outlined in the cross-reference matrix.

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PM Factor SF 3.1 PM Plan RFP Section L - Instructions to Offerors RFP Section M - Evaluation Criteria This Area is Reserved for Contractor's Notes

Contractor's Proposal Contractor Subfactor Notes/ Other References

Subfactors:
Subfactor 3.1 Program Management PlanSubfactors:
Subfactor 3.1 Program Management PlanVolumeSection and Page NumberParagraph
L.4.2.1.1 Management Structure. Offeror must provide a realistic approach to creating and depicting its management structure for the geographically separated sites in the required area of operation, from general staff oversight by first line supervisors, through its local organizational structure to the company headquarters management. Key Personnel resumes ONLY with names redacted, shall be submitted with this volume. They shall not contain any salary information or other information as specified in L.4.3.5. Reference TO 0001 PWS 1.6-1.6.2, 1.7, 2.2 and 5.1.11, and TO 0002 PWS 1.6-1.6.2, 1.7(Amend 0002).M.4.2.1.1 Management Structure. The Government will evaluate the Offeror’s understanding adequacy, effectiveness, completeness, and feasibility of the proposed approach to accomplish the STAF requirements through review of the Offeror’s management capability, organizational structure’s application to the STAF requirement, and internal control processes.

L.4.2.1.2 Recruitment and Retention Plan:

The Offeror shall describe the methodology to be employed by the Offeror to recruit, retain, and develop personnel with the requisite knowledge, skills, education, experience and clearances to ensure successful accomplishment of STAF PWSs. At a minimum, the plan shall address, for the STAF contract: how lessons learned will be incorporated to improve recruitment and retention practices; describe recruitment and hiring practices that will be used for this contract; process and procedures for addressing performance issues; process for ensuring individuals are trained properly to perform PWS requirements; process for ensuring continuity and quality services during personnel absences due to leave, terminations, and resignations to ensure the impact to the Government mission is minimal or non-existent; and any other processes, business practices, personnel management resources and/or methodologies to maintain a qualified pool of candidates to ensure a stable workforce over the life of the contract. IDIQ PWS Reference: 5.3.1 and TO 0001 PWS Reference: 5.1.11M.4.2.1.2 Recruitment and Retention Plan. The Government will evaluate the understanding, adequacy, effectiveness, completeness and feasibility of the Offeror’s Recruitment and Retention plan to ensure a stable and qualified workforce over the life of the contract by review of the Offeror’s ability and approach to recruit and retain qualified personnel, personnel development methodologies, and the implementation of resources, established business practices and procedures to support the STAF requirement (Amend 0002).
L.4.2.1.3 Contractor Work Breakdown Structure (CWBS). Within Microsoft Project, the Offeror shall provide, as an attachment to this volume, a CWBS with all proposed labor categories executing performance-based requirements within the Task Order PWSs. Each CWBS shall identify, for the proposed labor categories, clearly defined lines of responsibility, clearly defined levels of decision authority, reporting structures, location of personnel, and the communications/interfaces (e.g., Contractor/Subcontractor to Government, Prime to Subcontractor, Prime to Site/Site Manager, and Subcontractor to Site/Site Manager).

CWBS shall clearly articulate the Contractor’s approach to satisfy all Task Order requirements and must identify the following:

a) Labor categories, broken out by PWS section

b) Number of personnel for each labor category, broken out by PWS section

c) Number of hours proposed for each category, broken out by PWS section

d) Provide a copy of worksheet 1b from cost/price workbook with this volume with columns J, K, L, M and N deleted. (no cost/price data shall be submitted in this volume (Amend 0002)

e) Provide a copy of worksheets 2b and 2c with labor categories and labor hours – NOT COST data shall be included in these worksheets (Amend 0002)

CWBS rationale and assumptions: Within this the Volume, the Offeror must provide its overarching methodology for determining its proposed Qualifications by Labor Category and assumptions supporting staffing decisions or explanations needed to clarify staffing decisions made in order to ensure proper execution of the effort. The numbers of hours, personnel and labor categories must match the number of hours, personnel and labor categories in the Offeror’s Cost/Price Workbook. The Offeror shall provide rationale and calculations that clearly identify the methodology used to arrive at the labor categories, number of personnel, and/or proposed hours for each labor categories proposed to meet the requirements in the TO PWSs.(Amend 0002) Task Order 0001 and 0002 PWSs in totality. (Amend 0002) *******No cost/price data shall be included in this volume. ******* M.4.2.1.3 Contractor Work Breakdown Structure (CWBS)

The Government will evaluate the Offeror’s CWBS to assess its adequacy, effectiveness, feasibility, and completeness; the Offeror’s understanding of the requirement; and its ability to provide the capabilities required to successfully perform the STAF’s requirement (Deleted language Amend 0002). The approach will be evaluated to ensure it is reasonable, comprehensive and minimizes the risk of unsuccessful performance. The Government will evaluate the feasibility and adequacy of the Offeror’s approach, and if the Offeror’s proposal is in alignment with efficient, effective performance of the requirements, based on:

a) Proposed labor categories, broken out by PWS section

b) Proposed position descriptions for each labor category

c) Proposed qualifications (experience, specialized education, and certification(s)) for each labor category

d) Proposed number of personnel for each labor category, broken out by PWS section

e) Proposed number of hours proposed for each category, broken out by PWS section

f) Identification of CONUS positions being Exempt or Non Exempt from the Service Contract Act

L.4.2.1.4 Management Methodology. As part of its Program Management Plan, the Offeror shall:

a) Describe their methodology and approach to managing multiple Subcontractors, joint venture, and/ or teaming partners in order to execute multiple requirements;

b) Describe their methodology and approach to managing its workforce alongside the workforces of other Contractors in shared spaces;

c) Describe their methodology and approach to providing on-site management with authority, flexibility and the efficiency to quickly and effectively resolve all performance-related issues; and

d) Identify risks and corresponding risk-mitigation strategies that will be employed during execution.

Task Order 0001 PWS Reference 1.6.2 – 1.6.5.3, 1.7, 2.2, 2.3 - 2.3.2.1, and Section 5 – with special focus on 5.1.11; TO 0002 PWS Reference: 1.6.2 – 1.6.5.3, 1.7, 2.2, 2.3 - 2.3.2.1, and Section 5, (Amend 0002 M.4.2.1.4 Management Methodology. The Government will evaluate the Offeror’s understanding, adequacy, completeness, effectiveness, and feasibility of the proposed management methodology and approach to accomplish the STAF requirements through review of the Offeror’s:

a) Proposed methodology and approach to managing multiple Subcontractors and/or teaming partners in order to execute multiple requirements;

b) Proposed methodology and approach to managing its workforce alongside the workforces of other Contractors in shared spaces;

c) Proposed methodology and approach to providing on-site management with authority, flexibility and the efficiency to quickly and effectively resolve all performance-related issues; and

d) Identification of risks and corresponding risk-mitigation strategies that will be employed during execution, after the 30-day Phase-in period.

L.4.2.1.5 Quality Control Plan. Each Offeror shall provide a STAF Quality Control Plan (i.e., onsite quality control procedures) capable of providing continuous improvement and problem resolution in coordination with local management and supported Government unit and/or higher headquarters.

Task Order 0001 PWS Reference: 2.3.3, 5.1.7, and 5.1.11; Task Order 0002 PWS 2.3.3 (Amend 0002)

M.4.2.1.5 Quality Control Plan. The Government will evaluate the Offeror’s understanding, adequacy completeness, effectiveness, and feasibility of the proposed STAF Quality Control Plan; and the Plan’s capability of providing continuous improvement and problem resolution in coordination with local management and supported Government unit and/or higher headquarters.
L.4.2.1.6 Joint Venture/Teaming or Major Subcontracting Arrangements. Each Offeror shall provide, if applicable, a summary describing the joint venture or subcontracting arrangement established for this solicitation as well as a bilaterally signed document (format as established by Offeror) specifying an agreement (e.g., Teaming Agreements) among the parties. Offeror shall identify for each proposed team member/Subcontractor: a) what PWS section each joint venture team member/Subcontractor will support; b) the team member/Subcontractor’s name; c) the actual services to be provided; d) the percentage of work it will perform. The Teaming Agreements shall be attached to this volume and are not included in the page count.

Task Order 0001 and TO 0002 PWSs 2.2 - 2.3.2.1; TO 0001 PWS 5.1.11 (Amend 0002) M.4.2.1.6 Joint Venture/Teaming or Subcontracting Arrangements. The Government will evaluate the adequacy completeness, effectiveness, and feasibility of the Offeror’s joint venture/teaming and/or subcontracting approach established for execution of STAF requirements, including but not limited, to the actual services to be provided by each team member and the percentage of work it will perform.

PM Factor SF 3.2 Phase- in&out RFP Section L - Instructions to Offerors RFP Section M - Evaluation Criteria This Area is Reserved for Contractor's Notes

Contractor's Proposal Contractor Subfactor Notes/ Other References

Subfactor 3.2: Phase-in / Phase-outSubfactor 3.2: Phase-in / Phase-outVolumeSection and Page NumberParagraph
L.4.2.2.1 Phase-in. The Offeror shall provide a 30-day Phase-in approach that provides for continuity of STAF operations with no loss of service and minimal loss of operational knowledge. The plan shall address the following elements:

a) Detailed 30-day Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incumbent Contractor and the Government to include periodic meetings documenting progress

d) Personnel plan describing how the Contractor will provide personnel in order to assume Full Performance after the Phase-in period, as required by this PWS

e) Approach to ensure proper, timely issuance of (as required): appropriate licenses, installation badges and Installation Access security clearances

f) Requirements Turnover/Handoff

g) Data and/or Property Transfer

h) Security Requirements to include OPSEC

TO 0001 and 0002 PWS Reference: Section 1.8.1, 1.8.2, 1.8.3, Section 1.9, and 2.3.5 (Amend0002)

M.4.2.2.1 Phase-in. The Government will evaluate the Offeror’s understanding, adequacy, completeness, effectiveness, and feasibility of the proposed approach to accomplish the STAF Phase-in requirements through review of the Offeror’s:

a) Detailed 30-day Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incumbent Contractor and the Government to include periodic meetings and documenting transition progress and closure of any issues.

d) Personnel plan describing how the Contractor will provide personnel in order to assume Full Performance after the Phase-in period, as required by this PWS

e) Approach to ensure proper, timely issuance of (as required): appropriate licenses, installation badges and Installation Access security clearances

f) Requirements Turnover/Handoff

g) Data and/or Property Transfer

h) Security Requirements to include OPSEC

L.4.2.2.2 Phase-out. The Offeror shall provide a Phase-out approach that provides for continuity of STAF operations with no loss of service and minimal loss of operational knowledge. The plan shall address the following elements:

a) Detailed Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incoming Contractor and the Government to include periodic meetings documenting progress

d) Personnel plan describing how the Contractor will support the transition of personnel to incoming Contractor

e) Requirements Turnover/Handoff

f) Data and/or Property Transfer

g) Security Requirements to include OPSEC

TO 0001 and 0002 PWS Reference: Section 1.8.1, 1. 8.2, 1.8.3, Section 1.9, and 2.3.5 (Amend 0002) M.4.2.2.2 Phase-out. The Government will evaluate the Offeror’s understanding, completeness, effectiveness, and feasibility of the proposed approach to accomplish the STAF Phase-out requirements through review of the Offeror’s:

a) Detailed Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incoming Contractor and the Government to include periodic meetings and documenting transition progress and closure of any issues.

d) Personnel plan describing how the Contractor will support the transition of personnel to incoming Contractor

e) Requirements Turnover/Handoff

f) Data and/or Property Transfer

g) Security Requirements to include OPSEC

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