STAF_RFP_Attachment_8_Task Order 0001_PWS.pdf

United States Army Training and Doctrine Command

(TRADOC)

US Army Intelligence Center of Excellence (USAICoE)

Fort Huachuca, AZ

Staff Technical Assistance and Functional (STAF) Support

Indefinite Delivery Indefinite Quantity (IDIQ) Contract

Program Management (PM) Task Order 0001 Performance Work Statement (PWS)

28 January 2020

Table of Contents

SECTION 1 GENERAL

1.1. Organizational Mission/Background

1.2. Objective/Scope

1.3. Place of Performance

1.3.1. Travel / Temporary Duty (TDY)

1.4 High Level Functions (Scope of Work)

1.5 Nondisclosure, Personally Identifiable Information (PII), and OrganizationalConflicts of Interest

1.6. Personnel

1.6.1 Key Personnel

1.6.2. Personnel Experience and Training, Certifications and Licenses

1.6.3 Employee Standards of Conduct

1.6.4 Identification (ID) of Employees

1.6.4.1 Common Access Card (CAC)

1.6.4.2 Contractor Provided ID

1.6.5 Contractor Communication

1.6.5.1 Utilizing Electronic Mail (email)

1.6.5.2 Contractor Interactions

1.7. Contractor Organization

1.8. Hours of Operation

1.8.1. Normal Working Hours of Operation

1.8.2. Other-than-Normal Working Hours of Operation

1.8.3 Federal Holidays

1.8.4. Training Holidays and Block Leave

1.8.5 Weather Conditions

1.9. Security

1.9.1 Physical Security

1.10. Special Requirements

1.11. Disclosure of Activities or Information

1.12. Treatment of Students

SECTION 2 GENERAL REQUIREMENTS

2.1. Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1. Contract Administration and Financial Management

2.3.2. Key Personnel Support

2.3.3. Quality Control Plan

2.3.4. Contractor Manpower Reporting

2.3.5. Transition Periods

2.4 Accidents and Incidents

2.4.1. Security

2.4.2. Health and Safety incident

SECTION 3 ACRONYMS

SECTION 4 GOVERNMENT PROPERTY AND SERVICES

4.1. Government Property

4.2. Government Facilities

4.2.1. Incidental Administrative Property

4.3. Government Incidental Property and Services

SECTION 5 SPECIFIC REQUIREMENTS

5.1. High Level Function 1: Administrative Support

5.1.1

5.1.2 5.1.3

5.2. High Level Function 2 Program Management

5.2.1 5.2.2

5.2.3 Quality Control

5.2.4 Process Improvement Support

5.2.5 Key Personnel

5.3 High Level Function 3 Technical Support

5.3.1 Project Management Plan (PMP)

5.3.2. Financial Management

SECTION 6 APPLICABLE PUBLICATIONS

SECTION 7 ATTACHMENTS LIST

SECTION 1 GENERAL.

Paragraphs in this PWS apply to the IDIQ PWS and Task Order 0001 Program Management PWS. The IDIQ PWS will be referred to as the Basic PWS in this document. Organization Mission/Background.

1.1. Organizational Mission/Background.

The Army’s premier intelligence training institution is the US Army Intelligence Center of Excellence (USAICoE), located at Fort Huachuca, Arizona. USAICoE’s primary mission is to provide comprehensive education, training and training support for US military, foreign military, and civilian personnel for intelligence-related military occupational specialties, additional skill identifiers, and professional development. This mission is realized through the execution of classroom-based instruction, field training, Mobile Training Teams (MTTs), and internet-based distance learning applications and programs. USAICoE is composed of a variety of Requiring Activity (RA) organizations whose management staff have been assigned differing responsibilities associated with the success of this primary mission. Fort Huachuca Requiring Activities (RAs) to be supported under this STAF TO contract is for Directorate of Resource Management (DRM) Program Management (PM). Below is a bulleted list briefly describing the overarching RA missions driving the assortment of duties, tasks, and activities RA staff members regularly perform.

• 111th MI BDE: The staff of the 111th is responsible to facilitate, execute, sustain, and manage all functions required to support the majority of the Army’s MI advanced individual training (AIT), MI functional training, and MI professional military education (PME) training.

• Directorate of Doctrine & Intelligence Systems Training (DDIST): The DDIST staff is responsible for the development, updating, assessment, review, and management of training products. The DDIST staff must further support training to non-USAICoE units receiving intelligence and specific non-intelligence capabilities.

• Safety Office: The FH Safety Office is the principle Risk Management office responsible for the control, reduction, and management of operational risk through the development, promotion, implementation, sustainment, and maintenance of the Post Safety Program.

• Directorate of Training (DOT): The DOT staff is responsible for the transformation of USAICoE into a 21st century learner-centric institution through educational design principles, innovative solutions, and the integration of products, training and professionalization of cadre.

• Human Intelligence Training – Joint Center of Excellence (HT-JCOE): The HT-

JCOE staff is responsible for the facilitation, development, execution, and management of advanced, experiential-based training, professional development and certification to a joint population of human intelligence (HUMINT) professionals.

• CIO-G6: The staff of the CIO-G6 is responsible for the provision of comprehensive Information Technology (IT) end-user support to all USAICoE activities and units. This support is vast, covering all aspects of hardware/software/network management, sustainment, maintenance, operability, and security.

• Reserve Forces Office (RFO): The RFO staff is responsible to execute support functions ensuring the RFO is able to satisfy mission requirements as the

Reserve Component (RC) Advisor to the USAICoE Commanding General (CG), Policy Reserve Component Training Liaison, Training Base Augmentation

Provider, and senior RC MI representative for all United States Army Reserve

(USAR) and Army National Guard (ARNG) Soldiers, units, and headquarters staff.

• Knowledge Management Office (KMO): The KMO staff is responsible to execute support functions facilitating the KMO’s capacity to act as a business process change agent and content management administrator of the Intelligence

Knowledge Network (IKN).

• DRM: The DRM staff is responsible to execute support tasks facilitating the

DRM’s capacity to act as the primary authority in the coordination, direction, and execution of all resourcing, financial, budgeting, accounting, manpower, comptroller, program management, and acquisition contract management oversight functions.

1.2. Objective/Scope.

The objective of this single award indefinite delivery, indefinite quantity (ID/IQ), single award contract is to acquire the administrative, project management, and technical staff support services necessary to support the RA management staffs tasked with the duties and responsibilities essential to realizing overarching RA mission goals. While the majority of staff support provided to the RAs will be executed in a professional office environment, some RAs will require support in outdoor environments.

Required services as broken down in three High Level Function (HLFs) areas – HLF1 Administrative Support, HLF2 Program Management Support, and HLF3 Technical Support. The Contractor shall provide support for the three Higher Level Tasks below and further explained in Section 5.

High Level Function 1: Administrative Support The Contractor shall provide personnel to perform a wide variety of administrative and clerically-oriented services in support of the management offices to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy Administrative Support requirements will include (but may not necessarily be limited to): managing correspondence, materials preparation, meeting and conference coordination, visitor and guest reception, in/out-processing activities, records management, logistics support, report production, and security activities. Individual task orders will detail specific administrative support requirements.

High Level Function 2: Program Management Support The Contractor shall provide personnel to perform a wide variety of Program Management (PM)-oriented support services in support of the Requiring Activities (RAs) to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy PM support requirements will include (but may be not limited to); policy and procedure development and review, program management plan development and review, program reviews and reporting, contracts management and acquisition support, comprehensive financial/budgetary analysis and reporting, resource management support, quality control, and process improvement recommendations.

High Level Function 3: Technical Support The Contractor shall provide personnel to perform a wide variety of technical oriented services in support of the Information Technology (IT) and other specialized operations of the Requiring Activities (RAs) to which they are assigned. Anticipated areas of support and assistance duties performed to satisfy Technical support requirements will include (but may be not limited to); IT services, database administration and management, configuration management, technical writing activities, and Public Key Infrastructure (PKI) program support.

1.3. Place of Performance.

The work is to be performed primarily at FH (Sierra Vista, AZ), Davis Monthan Air Force Base (DMAFB) (Tucson, AZ), Goodfellow Air Force Base (GAFB) (San Angelo, TX), with temporary duty (TDY) to various other Contiguous United States (CONUS) and Outside Continental United States (OCONUS) locations. RAs requiring work performance at other locations will be specified in each individual task order. The DRM PM primary duty locations will be (FH), AZ, and GAFB, TX. Travel/Temporary Duty (TDY) Travel may be required to Continental United States (CONUS) locations.

1.3.1. Travel / Temporary Duty (TDY).

The contractor may be required to travel to other locations within the CONUS and Outside Continental United States (OCONUS) locations in support of this contract.

Prior to committing to travel, the contractor shall obtain written confirmation from the Contracting Officer’s Representative (COR) that concurs with the planned travel dates, expected duration, origin and destination, purpose, and travelers; COR concurrence of contractor’s Trip/Travel Reports (IAW CDRL A005) serves as COR written confirmation.

It is the responsibility of the contractor to obtain all necessary travel documents to execute travel as required.

1.3.1.1 REIMBURSEMENT OF TRAVEL, PER DIEM, AND SPECIAL MATERIAL

COSTS

(a) Area of Travel. Performance under this contract may require travel by contractor personnel. If travel, domestic or overseas, is required, the contractor is responsible for making all necessary arrangements for its personnel. These include but are not limited to: medical examinations, immunizations, passports/visas/etc., and security clearances.

(b) Travel Policy. The Government will reimburse the contractor for allowable travel costs incurred by the contractor in performance of the contract in accordance with FAR Subpart 31.205-26. Travel required by tasks assigned under this contract shall be governed in accordance with: Federal Travel Regulations (FTR), prescribed by the General Services Administration, for travel in the contiguous United States; Joint Travel Regulation (JTR), Volume 2, DoD Civilian Personnel, Appendix A, prescribed by the Department of Defense, for travel in Alaska, Hawaii, and other outlying areas of the United States; and Standardized Regulations (Government Civilians, Foreign Areas), Section 925, "Maximum Travel Per Diem Allowances for Foreign Areas," prescribed by the Department of State, for travel in areas not covered by FTR and JTR.

(c) Travel. Travel and subsistence are authorized for travel beyond a fifty-mile radius of the contractor’s office whenever a task assignment requires work to be accomplished at a temporary alternate worksite. No travel or subsistence shall be charged for work performed within a fifty-mile radius of the contractor’s office. The contractor shall not be paid for travel or subsistence for contractor personnel who reside in the metropolitan area in which the tasks are being performed. Travel performed for personal convenience, in conjunction with personal recreation, or daily travel to and from work at the contractor’s facility will not be reimbursed.

(1) For travel costs other than described in paragraph (c) above, the contractor shall be paid on the basis of actual amount paid to the extent that such travel is necessary for the performance of services under the contract and is authorized by the COR in writing.

(2) When transportation by privately owned conveyance is authorized, the contractor shall be paid on a mileage basis not to exceed the applicable Government transportation rate as contained in the JTR or SR. Authorization for the use of privately owned conveyance shall be indicated in the basic contract. Distances traveled between points shall be shown on invoices as listed in standard highway mileage guides.

Reimbursement will not exceed the mileage shown in the standard highway mileage guides.

(3) The contractor agrees, in the performance of necessary travel, to use the lowest cost mode commensurate with the requirements of the mission as set forth in the basic.

When it is necessary to use air or rail travel, the contractor agrees to use coach, tourist class, or similar accommodations to the extent consistent with the successful and economical accomplishment of the mission for which the travel is being performed.

(4) The contractor’s invoices shall include receipts or other evidence substantiating actual costs incurred for authorized travel. In no event will such payments exceed the rates of common carriers.

(d) Vehicle and/or Truck Rentals. The contractor shall be reimbursed for actual rental/lease of special vehicles and/or trucks (i.e., of a type not normally used by the contractor in the conduct of its business) only if authorized in the basic contract or upon approval by the COR. Reimbursement of such rental shall be made based on actual amounts paid by the contractor. Use of rental/lease costs of vehicles and/or trucks that are of a type normally used by the contractor in the conduct of its business are not subject to reimbursement.

(e) Car Rental. The contractor shall be reimbursed for car rental, exclusive of mileage charges, as authorized in the basic contract or upon approval by the COR, when the services are required to be performed beyond the normal commuting distance from the contractor’s facilities. Car rental for a team on TDY at one site will be allowed for a minimum of four (4) persons per car, provided that such number or greater comprise the TDY team.

(f) Per Diem. The contractor shall not be paid for per diem for contractor personnel who reside in the metropolitan areas in which the tasks are being performed. Per Diem shall not be paid on services performed within a fifty-mile radius of the contractor’s home office or the contractor’s local office. Per Diem is authorized for contractor personnel beyond a fifty-mile radius of the contractor’s home or local offices whenever a task assigned requires work to be done at a temporary alternate worksite. Per Diem shall be paid to the contractor only to the extent that overnight stay is necessary and authorized under this contract. The authorized per diem rate shall be the same as the prevailing per diem in the worksite locality. These rates will be based on rates contained in the JTR or SR. The applicable rate is authorized at a flat seventy-five (75%) percent on the day of departure from contractor’s home or local office, and on the day of return. Reimbursement to the contractor for per diem shall be limited to actual payments to per diem defined herein. The contractor shall provide actual payments of per diem defined herein. The contractor shall provide supporting documentation for per diem expenses as evidence of actual payment.

(g) Shipboard Stays. Whenever work assignments require temporary duty aboard a Government ship, the contractor will be reimbursed in accordance with the Joint Travel Regulations, Paragraph C4558, Per Diem For Travel By Ship.

(h) Special Material. “Special material” includes only the costs of material, supplies, or services which is peculiar to the ordered data and which is not suitable for use in the course of the contractor’s normal business. It shall be furnished pursuant to specific authorization approved by the COR. The contractor will be required to support all material costs claimed by its costs less any applicable discounts. “Special materials” include, but are not limited to, graphic reproduction expenses, or technical illustrative or design requirements needing special processing.

Deliverables: A005 DI-MISC-81943 Trip/Travel Report

1.4 High Level Functions (Scope of Work)

Function 1: Administrative Support Function 2: Program Management (PM) Support Function 3: Technical Support

This PWS conveys the basic performance requirements, standards, and assessment measures that will apply to all issued TOs. The general basis for performance standards provided in this PWS will reflect one or more of the following measures for the work to be done:

Quantity (how much or how often must the service be performed)

Quality (the required acceptable level of service)

Timeliness (the time-frame/period of time for submission/performance)

As described in the Performance Requirement Summary (PRS) (see Attachment1), the performance objectives and standards provide the general basis for measuring the performance of each requirement associated with the standard. TOs may include additional performance objectives and standards that are not included in the PRS at Attachment1.

The Government will evaluate the Contractor’s performance in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP) prepared by the Government. The Contractor’s performance shall adhere to the metrics in the PRS (Attachment1). The PRS delineates: the key requirements, acceptable levels of performance for timeliness and quality, and disincentives and/or remedies.

1.5 Nondisclosure, Personally Identifiable Information (PII), and OrganizationalConflicts of Interest.

PII may reside on systems used, accessed, or in the immediate work area where contractor personnel may be performing. The contractor shall ensure all assigned contract employees are briefed on Privacy Act requirements. All contractor personnel shall adhere to the Privacy Act, 5 U.S.C § 552a and applicable agency rules and regulations related to PII. Furthermore, in the interests of reinforcing non-disclosure policies and procedures, each contractor employee assigned to work under this contract shall sign a Non-Disclosure Agreement [(NDA); see Attachment 3] provided by the Government prior to performing work on the Government network. In those instances in which an NDA is needed, the COR will coordinate with the contract Program Manager or Deputy Program Manager to obtain the employee’s signature. Once signed, the COR will ensure the appropriate distribution of the signed NDA. The Contractor will be required to maintain a copy of the NDA for the lifetime of the employee’s work on the Contract and the Government COR and applicable security offices will retain the records for no less than 50 years.

The contractor shall provide managerial, supervisory, technical, and administrative personnel to accomplish all work described herein and as identified under the individual task orders.

ORGANIZATIONAL CONFLICTS OF INTEREST (OCI) (SERVICES)

(a) Purpose. This clause seeks to ensure that the contractor (1) does not obtain an unfair competitive advantage over other parties by virtue of its performance of this contract, and (2) is not biased because of its current or planned interests (financial, contractual, organizational or otherwise) that relate to the work under this contract.

(b) Scope. The restrictions described herein shall apply to performance or participation by the contractor (as defined in paragraph (d) (7)) in the activities covered by this clause.

(1) The restrictions set forth in paragraph (e) apply to supplies, services, and other performance rendered with respect to the suppliers and/or equipment listed in the KBS Performance Work statement issued under the contract will specify to which suppliers and/or equipment subparagraph (f) restrictions apply.

(2) The financial, contractual, organizational and other interests of contractor personnel performing work under this contract shall be deemed to be the interests of the contractor for the purposes of determining the existence of an Organizational Conflict of Interest. Any subcontractor that performs any work relative to this contract shall be subject to this clause. The contractor agrees to place in each subcontract affected by these provisions the necessary language contained in this clause.

(c) Waiver. Any request for waiver of the provisions of this clause shall be submitted in writing to the Procuring Contracting Officer. The request for waiver shall set forth all relevant factors including proposed contractual safeguards or job procedures to mitigate conflicting roles that might produce an Organizational Conflict of Interest. No waiver shall be granted by the Government with respect to prohibitions pursuant to access to proprietary data.

(d) Definitions. For purposes of application of this clause only, the following definitions are applicable:

(1) “System” includes system, major component, subassembly or subsystem, project, or item.

(2) “Non-developmental items” as defined in FAR 2.101.

(3) “Systems Engineering” (SE) includes, but is not limited to, the activities in FAR 9.505-1(b).

(4) “Technical direction” (TD) includes, but is not limited to, the activities in FAR 9.505-1(b).

(5) “Advisory and Assistance Services” (AAS) are those services acquired from non-governmental sources to support or improve agency policy development or decision making; or, to support or improve the management of organizations or the operation of hardware systems. Such services may encompass consulting activities, engineering and technical services, management support services and studies, analyses and evaluations.

(6) “Consultant services” as defined in FAR 31.205-33(a).

(7) “Contractor”, for the purposes of this clause, means the firm signing this contract, its subsidiaries and affiliates, joint ventures involving the firm, any entity with which the firm may hereafter merge or affiliate, and any other successor or assignee of the firm.

(8) “Affiliates,” means officers or employees of the prime contractor and first tier subcontractors involved in the program and technical decision-making process concerning this contract.

(9) “Interest” means organizational or financial interest.

(10) “Weapons system supplier” means any prime contractor or first tier subcontractor engaged in, or having a known prospective interest in the development, production or analysis of any of the weapon systems, as well as any major component or subassembly of such system.

(e) Contracting restrictions.

[X] (1) To the extent the contractor provides systems engineering and/or technical direction for a system or commodity but does not have overall contractual responsibility for the development, the integration, assembly and checkout (IAC) or the production of the system, the contractor shall not (i) be awarded a contract to supply the system or any of its major components or (ii) be a subcontractor or consultant to a supplier of the system or of its major components. The contractor agrees that it will not supply to the Department of Defense (either as a prime contractor or as a subcontractor) or act as consultant to a supplier of, any system, subsystem, or major component utilized for or in connection with any item or other matter that is (directly or indirectly) the subject of the systems engineering and/or technical direction or other services performed under this contract for a period of one year after the date of completion of the contract. (FAR 9.505-1(a))

[ X ] (2) To the extent the contractor prepares and furnishes complete specifications covering no developmental items to be used in a competitive acquisition, the contractor shall not be allowed to furnish these items either as a prime contractor or subcontractor. This rule applies to the initial production contract, for such items plus a specified time period or event. The contractor agrees to prepare complete specifications covering non-developmental items to be used in competitive acquisitions, and the contractor agrees not to be a supplier to the Department of Defense, subcontract supplier, or a consultant to a supplier of any system or subsystem for which complete specifications were prepared hereunder. The prohibition relative to being a supplier, a subcontract supplier, or a consultant to a supplier of these systems of their subsystems extends for a period of one year after the terms of this contract. (FAR 9.505-2(a) (1))

[ X ] (3) To the extent the contractor prepares or assists in preparing a statement of work to be used in competitively acquiring a system or services or provides material leading directly, predictably and without delay to such a work statement, the contractor may not supply the system, major components thereof or the services unless-

(i) It is the sole source;

(ii) It has participated in the development and design work; or

(iii) More than one contractor has been involved in preparation of the work statement.

The contractor agrees to prepare, support the preparation of or provide material leading directly, predictably and without delay to a work statement to be used in competitive acquisitions, and the contractor agrees not to be a supplier or consultant to a supplier of any services, systems or subsystems for which the contractor participated in preparing the work statement. The prohibition relative to being a supplier, a subcontract supplier, or a consultant to a supplier of any services, systems or subsystems extends for a period of one year after the terms of this contract. (FAR 9.505-2(a) (1))

[ X ] (4) To the extent work to be performed under this contract requires evaluation of offers for products or services, a contract will not be awarded to a contractor that will evaluate its own offers for products or services, or those of a competitor, without proper safeguards to ensure objectivity to protect the Government’s interests. Contractor agrees to the terms and conditions set forth in the Statement of Work that are established to ensure objectivity to protect the Government’s interests. (FAR 9.505-3)

[X] (5) To the extent work to be performed under this contract requires access to proprietary data of other companies, the contractor must enter into agreements with such other companies which set forth procedures deemed adequate by those companies (i) to protect such data from unauthorized use or disclosure so long as it remains proprietary and (ii) to refrain from using the information for any other purpose other than that for which it was furnished. Evidence of such agreement(s) must be made available to the Procuring Contracting Officer upon request. The contractor shall restrict access to proprietary information to the minimum number of employees necessary for performance of this contract. Further, the contractor agrees that it will not utilize proprietary data obtained from such other companies in preparing proposals (solicited or unsolicited) to perform additional services or studies for the United States Government. The contractor agrees to execute agreements with companies furnishing proprietary data in connection with work performed under this contract, obligating the contractor to protect such data from unauthorized use or disclosure so long as such data remains proprietary, and to furnish copies of such agreement to the Contracting Officer. Contractor further agrees that such proprietary data shall not be used in performing for the Department of Defense additional work in the same field as work performed under this contract if such additional work is procured competitively. (FAR 9.505-4(b))

[X] (6) Preparation of Statements of Work or Specifications. If the contractor under this contract assists substantially in the preparation of a statement of work or specifications, the contractor shall be ineligible to perform or participate in any capacity in any contractual effort (solicited or unsolicited) that is based on such statement of work or specifications. The contractor shall not incorporate its products or services in such statement of work or specifications unless so directed in writing by the Contracting Officer, in which case the restrictions in this subparagraph shall not apply. Contractor agrees that it will not supply to the Department of Defense (either as a prime contractor or as a subcontractor) or act as consultant to a supplier of, any system, subsystem or major component utilized for or in connection with any item or work statement prepared or other services performed or materials delivered under this contract, and is procured on a competitive basis, by the Department of Defense with one year after completion of work under this contract. The provisions of this clause shall not apply to any system, subsystem, or major component for which the contractor is the sole source of supply or which it participated in designing or developing. (FAR 9.505-4(b))

[X] (7) Advisory and Assistance Services (AAS). If the contractor provides AAS services as defined in paragraph (d) of this clause, it shall be ineligible thereafter to participate in any capacity in Government contractual efforts (solicited or unsolicited) which stem directly from such work, and the contractor agrees not to perform similar work for prospective offerors with respect to any such contractual efforts. Furthermore, unless so directed in writing by the Contracting Officer, the contractor shall not perform any such work under this contract on any of its products or services, or the products or services of another firm for which the contractor performs similar work. Nothing in this subparagraph shall preclude the contractor from competing for follow-on contracts for

AAS.

(f) Remedies. In the event the contractor fails to comply with the provisions of this clause, such noncompliance shall be deemed a material breach of the provisions of this contract. If such noncompliance is the result of conflicting financial interest involving contractor personnel performing work under this contract, the Government may require the contractor to remove such personnel from performance of work under this contract.

Further, the Government may elect to exercise its right to terminate for default in the event of such noncompliance. Nothing herein shall prevent the Government from electing any other appropriate remedies afforded by other provisions of this contract, or statute or regulation.

(g) Disclosure of Potential Conflicts of Interest. The contractor recognizes that during the term of this contract, conditions may change which may give rise to the appearance of a new conflict of interest. In such an event, the contractor shall disclose to the Government information concerning the new conflict of interest. The contractor shall provide, as a minimum, the following information:

(1) A description of the new conflict of interest (e.g., additional weapons systems supplier(s), corporate restructuring, new first-tier subcontractor(s), new contract) and identity of parties involved;

(2) a description of the work to be performed;

(3) the dollar amount;

(4) the period of performance; and

(5) a description of the contractor’s internal controls and planned actions, to avoid any potential organizational conflict of interest.

1.6. Personnel.

1.6.1 Key Personnel

The contractor shall assign only those key personnel whose resumes were submitted and approved, and who are necessary to fulfill the requirements of the effort. No substitution or addition of personnel shall be made except in accordance with this instruction. Contractor shall ensure Key Personnel positions are filled at time of order award. The contractor shall ensure that during the term of the contract, no key personnel substitutions or additions will be made unless necessitated by compelling reasons including: an individual’s illness, death, termination of employment, declining an offer of employment (for those individuals proposed as contingent hires), or family friendly leave.

Key personnel are the following:

Program Manager: Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. The minimum responsibilities of the Program Manager (required key personnel) include, but not limited to; (1) Serve as liaison between customer and COR/Supporting CORs, to coordinate work activities relevant to mission execution.; (2) Ensure compliance with relevant Government policies and standards; (3) Ensure completion of all tasks in assigned program area including technical work, staffing; (4) Monitor project progress to meet productivity, quality, and customer satisfaction; (5) Prepare and provide reports and technical reviews to customer per contract requirements; (6) Coordinate work schedules and work assignments for contractor personnel to cover all shifts and work days; (7) Manage personal time off to ensure mission requirements are being met; (8) Ensure training of new personnel on assigned tasks; (9) Ensure contract employees maintain proficiency directly related to assigned task; and (10) Attend and participate in customer and client meetings as required. As such, the Program Manager will be required to be on-site. The Contractor agrees that the Program Manager shall not be removed or replaced within the performance of this contract unless the following measures are taken and fully documented in writing.

Deputy Program Manager: The minimum responsibilities of the Deputy Program Manager (required key personnel) include, but not limited to; supporting the Program Manager in support of successful accomplishment of the work to be performed under this contract.

1.6.1.1 If one or more key personnel, for whatever reason, become unavailable for work under the contract for a continuous period exceeding thirty (30) working days, or are expected to devote substantially less effort to the work than indicated in the proposal, the Contractor shall propose a substitution to such personnel, in writing, to the Contracting Officer (KO) and Contracting Officer’s Representative (COR) at least thirty

(30) days prior to the proposed substitution. Each request shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute, and any other information required by the Contracting Officer to approve or disapprove the proposed substitution. All proposed substitutes (no matter when they are proposed during the performance period) shall have qualifications that are equal to or higher than the required qualifications.

1.6.1.2 All key personnel shall have active, Top Secret clearances to ensure their ability to participate in all requisite meetings, working groups, conferences, performance assessments, progress reviews, etc., throughout the contract.

1.6.1.3 Key Personnel minimum Qualifications.

Program Manager – The Program Manager holds primary responsibility for all Contractor efforts in support of the contract. The Program Manager shall have 15 years of experience managing organizations similar in size, scope, and complexity as the requirements identified in the STAF PWS. Program Manager shall have demonstrated a history of success in cost control, budget administration, acquisition and retention, key account development, and customer service optimization. Skilled at minimizing risk through the use of an Integrated Master Schedule, Responsibility Assignment Matrix, and Cost Control Account Schedules. The Program Manager shall have Top Secret - Sensitive Compartmented Information (TS/SCI) security clearance.

Deputy Program Manager– The Deputy Program Manager shall have 10 years of experience of successful management and leadership experience with a reputation for meeting the most challenging organizational goals and objectives in both the military and civilian sector. A solid history of success in cost control, budget administration, acquisition and retention, key account development, and customer service optimization.

Skilled at minimizing risk through the use of an Integrated Master Schedule, Responsibility Assignment Matrix, and Cost Control Account Schedules. The Deputy Program Manager shall have Top Secret - Sensitive Compartmented Information (TS/SCI) security clearance.

1.6.2. Personnel Experience and Training, Certifications and Licenses.

The contractor shall provide a workforce that has sufficient qualifications to perform work as required by the Government, and those qualifications shall be maintained during the life of the contract. Any substitutions to personnel shall be required to meet the minimum qualifications of the position(s) they are filling prior to performance.

The qualifications shall include education, training, certifications and licenses directly related to the duties and responsibilities identified in the individual task orders. For those instances in which military service is identified as a qualification and/or experience criterion, potential employees must have obtained an Honorable Discharge from military service to have successfully met this requirement. All contractor employees, prior to commencing any work under this contract and subsequent task orders issued shall have received all training required for the effective performance of the functions they will perform (unless directed otherwise by the KO). The contractor shall obtain and maintain all certifications, inspections, and licenses required to perform the tasks within the PWS Attachment 4. Specific training, certifications, and licenses that are required to perform the tasks of this PWS are specified in individual TOs.

1.6.3 Employee Standards of Conduct.

Contractors shall ensure that their written code of business ethics and conduct are in compliance with Federal Acquisition Regulation (FAR) Subpart 3.10, Contractor Code of Business Ethics and Conduct, and promotes an understanding of provisions within the Joint Ethics Regulation (JER) that govern their interactions with military and civilian employees. Upon receipt of allegations or other indications of misconduct or conduct that reflects negatively on the Army, ICoE, or RAs involving contractor personnel, the contractor will be notified and will be required to investigate the matter fully and report corrective actions (if necessary) to the COR and the KO. The contractor is responsible for the conduct of its employees and shall take prompt, reasonable, and appropriate disciplinary action against employees for misconduct. The removal or barring of a contractor employee from a work site shall not relieve the contractor of the obligation to perform all requirements of the contract. Contractor personnel will be denied access to and/or removed and barred from sites when their presence is determined by Base Commander or a duly appointed Government representative to be detrimental to security, to the health, welfare, or well-being of persons. The Government expressly reserves the right to remove and bar a contractor employee whose activity, on or off-site, endangers the security, health, welfare, or well-being of persons and property, or whose presence on site presents an unacceptable risk to safety, security. In the event an employee is removed or barred from Post, the Government RA will ensure timely and consistent communication is provided to the KO, who shall advise the contractor of the reason(s).

The Government has the right (IAW Title 18 U.S.C. 1382) to bar/ban from the installation and/or from performance under this contract any contractor employee, or prospective contractor employee, whose conduct is identified as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population.

1.6.4 Identification (ID) of Employees.

1.6.4.1 Common Access Card (CAC).

All contractor employees requiring a CAC shall coordinate with the Trusted Agent identified for the Requiring Activity (RA) to which the contractor is assigned and complete a DD Form 1172-2 (it is anticipated the contractor will be able to schedule appointment with CAC card issuing facility within 48-72 hours of submitting DD1172-2).

The contractor employee will be issued a CAC only if duties involve one of the following:

(1) Both physical access to a Department of Defense (DoD) facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more.

1.6.4.2 Contractor Provided ID.

The contractor shall furnish appropriate ID and require each employee to display or possess their ID.

1.6.4.3 The contractor shall ensure that personnel who are no longer assigned to perform work under this contract turn-in ALL government issued ID badges to the COR prior to the close of business on their last working day. The Government retains full control over all security matters, including but not limited to, granting or denying employee ID badges. The contractor shall keep records of and account for all employee ID badges issued to its employees. Inability or failures of a contractor employee to meet security requirements shall not relieve the contractor of the obligation to perform all requirements of the contract.

1.6.4.4 Display of ID Badges.

Contractor personnel shall wear all required ID badges at all times. ID badges shall be worn when performing work under this contract to include attending Government meetings and conferences. Unless otherwise specified in the contract or TO, each contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.6.5 Contractor Communication.

1.6.5.1 Utilizing Electronic Mail (email).

While on duty, when Contractor personnel send email messages, the Contractor’s e-mail address shall include the company name together with the person’s name. When it is necessary for Contractor personnel to have a user address on a Government computer, the Government shall ensure that person’s email address also shows Contractor status.

1.6.5.2 Contractor Interactions.

All contractor personnel attending meetings, answering telephones, and working in other situations where their contractor status is not obvious to third parties shall identify themselves as a contractor. Contractor shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor workforce must comply with all personal identity verification requirements as directed by the Homeland Security Presidential Directive-12, DoD, Headquarters DA and local policy.

1.7. Contractor Organization.

The contractor is encouraged to utilize an organizational structure that best fulfills the needs, requirements, resources, and efficiencies of the RAs. The organizational structure developed by the contractor shall provide for a smooth and efficient interface with the Government.

1.8. Hours of Operation.

1.8.1. Normal Working Hours of Operation.

1.8.1.1. The normal working hours of operation are 0730-1630, Monday to Friday, excluding Federal holidays. Normal working hours may vary in some individual task orders. Unless otherwise noted in individual task orders, the contractor shall perform during the normal working hours.

1.8.2. Other-than-Normal Working Hours of Operation.

1.8.2.1. In some circumstances (e.g. practical exercises, field training exercises, exercises requiring TDY, the normal working hours may vary. Planned and unplanned situations, to include military exercises, contingency operations, or weather emergencies, may also drive extended hours of operations. When the contractor requires access to a work area during a time that conflicts with a mission requirement

[e.g., training area or range during a field exercise, various fields and buildings during a ceremony, rehearsal, or Very Important Person (VIP) visit], the contractor shall schedule the work to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal hours of operation. The contractor shall make available fully qualified personnel to perform services and satisfy requirements outside of normal operating hours. Requests for alternate hours (those that occur before 0800 or after 1700, occurring on days outside of the standard workweek of Monday through Friday, or in excess of eight hours per day but not exceeding 80 hours per pay period) shall be coordinated with the COR at least 10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the Government. The contractor shall coordinate with the Government Lead for all class schedules, and shall lock in training and TDY dates and times no later than fifteen (15) days prior to the start of each event. The Contractor will perform the management of hours, and their application to the task will come from the total annual authorized number of hours for each contract employee.

1.8.3 Federal Holidays.

The days specified below are legal Federal holidays during which non-essential work will not be required of the contractor. If the holiday falls on a Saturday or Sunday, then such holiday shall be observed as they are observed by the Government employees at Fort Huachuca.

Holiday Day of Observation

New Year’s Day January 1

Martin Luther King Birthday 3rd Monday in January

Presidents Day 3rd Monday in February

Memorial Day Last Monday in May

Independence Day July 4

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day November 11

Thanksgiving Day 4th Thursday in November

Christmas Day December 25

1.8.4. Training Holidays and Block Leave.

Training and Doctrine Command (TRADOC) has a unique time when students and trainees depart Army schools and training centers in mid-December for a two-week holiday period (“block leave”) IAW AR 600-8-10, Leaves and Passes. Contractor services under this contract may be required during the two-week holiday period and on “training holidays.”

1.8.5 Weather Conditions.

In the event of inclement weather, the contractor shall comply with the local installation’s Inclement Weather Policy.

1.9. Security.

The contractor shall comply with the security regulations and requirements specified in Contracts Security Classification Specifications, DD Form 254 and addendums sheets.

The contractor shall appoint a security officer, who shall (1) be responsible for handling all security aspects of the work performed under this contract; (2) assure compliance with all DoD and US Army regulations regarding security, including but not limited to Army Regulation (AR) 380-67, AR 380-5, AR 25-2 and (3) assure compliance with any written instructions from the security or Operations Security (OPSEC) officer or Information Assurance Manager (IAM) of ICoE. The contractor shall identify and comply with all security requirements and shall identify personnel that no longer require access to Government Information Systems (IS) to the COR within 24 hours.

1.9.1 Physical Security.

The contractor shall comply with installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

The contractor shall comply with all personal identity verification requirements as directed by DOD, Headquarters, Department of the Army (HQDA) and / or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9.2 Personnel Security.

Some tasks may not require a clearance but all positions shall require investigation for duties and access to US Government systems and technical information. The levels of security clearance and number of personnel required for each level is unknown. Work requiring a higher security clearance (ranging from a favorably adjudicated National Agency Check with Inquiries, or an equivalent or higher investigation IAW Army directive 2014-05, to Top Secret and Specialized Compartmentalized Information) will be identified in individual task orders. The contractor shall ensure that employees performing under this contract are cleared US citizens. As appropriate, the Joint Personnel Adjudication System (JPAS) record shall reflect each employee as having both eligibility and access to classified information at the appropriate level of classified information for the task involved, prior to performing work. Contractors possessing interim security clearances will be granted access pending adjudication of their investigations; however, those who do not obtain the appropriate clearance upon adjudication shall be removed from the task and replaced with appropriately cleared personnel.

1.9.3 Installation Security.

The contractor shall follow all installation access…