STAF_RFP_Attachment_8a_PRS_Amend0002.pdf

PERFORMANCE REQUIREMENT SUMMARY (PRS)

PERFORMANCE REQUIREMENTS SUMMARY

For use of this form (DA FORM 5473, MAR 2008), see DA PAM 5-20, Competitive Sourcing Implementation

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Nondisclosure, Personally

Identifiable

Information

(PII), and

Organizational

Conflicts of

Interest.

Contractor shall ensure all assigned contract employees are briefed on

Privacy Act requirements.

1.5

In support of the TO, Contractor shall:

Privacy Act

Compliance:

Contractor personnel shall adhere to the

Privacy Act, 5 U.S.C

§ 552a and applicable agency rules and regulations related to PII.

NDA: Each contractor employee assigned to work under this contract shall sign a Non-

Disclosure

Agreement [(NDA)

Exceptional:

No deviations per month for

Contractor

Staff

Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed

What:

Nondisclosure, Personally

Identifiable

Information (PII), and

Organizational

Conflicts of

Interest.

Who: The COR will conduct surveillance.

How: Direct observation and periodic inspection.

Trip/Travel reports 100% inspection by

COR.

When: COR will approve/disappr ove travel as requests are submitted.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

CPARS

Rating.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

Personnel

Contractor shall staff positions with personnel with the appropriate experience, training, certifications, and licenses as required.

1.6 and

Subparagraphs

In support of the TO, Contractor shall:

Key Personnel: The contractor shall assign only those key personnel whose resumes were submitted and approved, and who are necessary to fulfill the requirements of the effort.

Substitutions in

Personnel: The

Exceptional:

No deviations per month for

Contractor

Staff

Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for

Contractor

What: Personnel

Experience and

Training, Certifications and Licenses.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Inspection of monthly

Report.

When: Monthly.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy contractor shall timely seek approval and replace key personal as a result of the substitutions/additio ns necessitated by compelling reasons.

Personnel

Experience and

Training, Certifications and

Licenses: The qualifications proposed by the contractor in the labor rate deck

(Amend 0002), shall be maintained during the life of the contract.

Standard of

Conduct:

Contractors shall ensure that their written code of business ethics and conduct are in compliance with

Federal Acquisition

Regulation (FAR)

Subpart 3.10, Contractor Code of

Business Ethics and

Conduct, and promotes an understanding of

Staff

Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy provisions within the

Joint Ethics

Regulation (JER) that govern their interactions with military and civilian employees.

redress time for Contractor

Staff

Personnel.

Contractor

Organization

Contractor encouraged to utilize an organizational structure that best fulfills the needs, requirements, resources, and efficiencies of the RAs.

1.6.6 In support of the TO, Contractor shall:

Personnel

Qualifications: The organizational structure developed by the contractor shall provide for a smooth and efficient interface with the

Government.

Exceptional:

No deviations per month for

Contractor

Staff

Personnel.

Very Good: 2 or less deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory: 2 or less deviations per month and issues are redressed

What:

Contractor

Organization

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Inspection of monthly

Report.

When: Monthly.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy within 72 hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Hours of

Operation

The standard working hours are 0730-1630

M-F; however, work schedules are subject to change due to course schedule changes and/or equipment availability.

1.7 and subparagraphs

Work Schedule

Deviations: Hours exceeding the standard work schedule or deviating from the standard must be preapproved by the

COR/PCO at least

10 working days prior. Any alternate hours that take place without a fully approved request will be considered unauthorized by the

Government.

Schedules:

Contractor shall coordinate with the

Government Lead for all class schedules. Training and TDY dates and times must be solidified no later than fifteen (15) days prior to the start of each event.

Management of

Hours: The

Contractor will perform the management of

Exceptional:

No deviations per month and issues are redressed immediately for Contractor

Staff

Personnel.

Very Good:

Less than 3 deviations per month and issues are redressed immediately for Contractor

Staff

Personnel.

Satisfactory:

Less than 5 deviations per month and issues are redressed immediately for Contractor

Staff

Personnel.

Marginal:

Less than 7 deviations per month and issues are redressed immediately

What: Hours of

Operation.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy hours, and their application to the task will come from the total annual authorized number of hours for each contract employee.

for Contractor

Staff

Personnel.

Unsatisfactory

: 8 or more deviations per month. 8 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

Security

The contractor shall comply with the security regulations and requirements specified in the

PWS.

1.8 and

Security Regulation and Requirement:

Comply with the security regulations and requirements specified in

Contracts Security

Classification

Specifications, DD

Form 254 and addendums sheets.

Security Officer

Duty: Contractor shall appoint a security officer, who shall (1) be

Exceptional: 0

Security

Violations per

Month.

Very Good: 1

Minor Security

Violation and

0 Major

Security

Violation, per

Month for

Every 100

Contractor

Staff

Personnel.

Satisfactory:

1 Minor

Security

What: Security.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy responsible for handling all security aspects of the work performed under this contract; (2) assure compliance with all

DoD and US Army regulations regarding security, including but not limited to Army

Regulation (AR)

380-67, AR 380-5,

AR 25-2 and (3) assure compliance with any written instructions from the security or OPSEC officer or IAM of

USAICoE. Identify and comply with all security requirements and shall identify personnel that no longer require access to

Government IS to the COR within 24 hours.

Physical Security:

Contractor shall comply with installation, facility and area commander installation/facility

Violations and

0 Major

Security

Violations, per

Month for

Every 75

Contractor

Staff

Personnel.

Marginal: 1

Minor Security

Violations and

0 Major

Security

Violations, per

Month for

Every 50

Contractor

Staff

Personnel.

Unsatisfactory

: ≥3 Minor

Security

Violations and

1 Major

Security

Violation, per

Month for

Every 50

Contractor

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy access and local security policies and procedures. Provide all information required for background checks to meet installation access requirements.

Follow all installation access requirements at host installations.

Key Control:

Contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the

Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the

Government shall be duplicated. Report any occurrences of lost or duplicate keys to the COR.

Establish and implement methods of ensuring that no lock combination is revealed to

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

Special

Requirements

The contractor shall ensure the workforce meets all training requirements as described through this section.

1.9 and

Training

Requirements:

Adhere to OPSEC program requirements per AR

530-1, Operations

Security. All contractor employees and associated subcontractor employees will receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR

525-13. Brief all contractor personnel on the local iWATCH program.

Exceptional:

Contractor meets all certifications and training requirements within designated timelines.

Very Good:

Less than 3 deviations per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory:

Less than 5 deviations per

What: Special

Requirements

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Receive annual

TARP training by a

Counterintelligence

(CI) agent or other trainers. Receive

OPSEC Awareness

Training certification.

Comply with the training requirements IAW the Commanding

General IO

Program. Comply with the training requirements IAW

AR 380-5.

Training for IS

Access: Contractor employees who require access to a

Government

Information System

(IS) shall be registered in the

Army Training

Certification

Tracking System

(ATCTS) and possess a current

(unexpired) DoD

Cyber Awareness

Challenge Training certification at commencement of services.

AUP: Contractor shall ensure month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Marginal: 5 or more deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: More than 5 deviations per month. 5 or more deviations per month that aren’t corrected within 72 hours or less for Contractor

Personnel will

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy understanding and compliance with

USAICoE AUP regarding personnel responsibilities and limitations in using organizational or

DoD Information

Systems.

IO: The contractor shall comply with the training requirements to ensure ICoE

Intelligence and

Counterintelligence personnel and/or units do not infringe upon the constitutional rights of US persons in accordance with AR

381-10.

Security Training: All

Army and contractor personnel have an individual and official responsibility for safeguarding our national security information and controlled unclassified information, reporting derogatory information and be considered unsatisfactory.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy properly responding to threat indicators.

Disclosure of

Activities or

Information

The contractor shall comply with Disclosure of Activities or

Information requirements.

1.10

NDA Compliance:

All contractor personnel personally and substantially involved in the performance of this contract shall execute and submit a NDA for all contract employees

Unauthorized

Disclosures:

Contractor shall be responsible and liable for all unauthorized disclosures of classified and protected information, regardless of the likelihood of compromise or the degree of harm to

Pass:

Contractor met standard for disclosure of activities or information.

Fail:

Contractor did

NOT meet standard for disclosure of activities or information.

*Any violation of NDA will be considered unsatisfactory.

What:

Disclosure of

Activities or

Information

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy national security that may result. Upon discovery, the contractor shall immediately inform the COR of any unauthorized disclosure of classified and protected information.

Treatment of

Students

Contractor employees shall treat all students in a professional manner.

1.11 In support of the TO, Contractor shall:

Conduct: Contractor employees shall adhere to TR 350-6, Initial Entry Training

(IET) Policies &

Administration, AR

350-1, Army

Training and Leader

Development, and other policies associated with individual courses which will be provided by the

Government within the task orders.

Reporting Practices:

Contractor employees shall report to their corporate chain of

Exceptional:

No deviations per month for

Contractor

Staff

Personnel.

Very Good:

No more than

1 deviation per month and issues are redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Satisfactory:

No more than

2 deviations per month and issues are

What: Treatment of Students.

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy command, as well as to the appropriate government leadership and/or point of contact, any conduct constituting a violation of TR

350-6.

redressed within 48 hours of defect for

Contractor

Staff

Personnel.

Marginal: No more than 3 deviations per month and issues are redressed within 72 hours of defect for

Contractor

Staff

Personnel.

Unsatisfactory

: 3 or more deviations per month. 3 or more deviations per month will be considered unsatisfactory regardless of redress time for Contractor

Staff

Personnel.

*Any behavior that jeopardizes

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy health, morale, or welfare is immediate unsatisfactory regardless of corrective action.*

Business

Relations

The contractor shall provide a

Program

Management

Office structure and organization to manage the requirements of this contract.

2.2 Business Relations

Responsibilities: The contractor shall manage, organize, coordinate, and control all program activities to meet performance factors and requirements of the contract. The contractor shall respond to

Government business relations requests (changes in technical and contractual needs and data calls) as required. The contractor shall brief any Monthly Status

Report (MSR)/

Quarterly Status

Report (QSR) content to the

Government at short

Exceptional:

0% Defects per Month for

Contractor

Staff

Personnel.

Very Good:

Less than

.25% Defect per Month for

Contractor

Staff

Personnel.

Satisfactory:

Less than .5%

Defects per

Month for

Contractor

Staff

Personnel.

Marginal:

Less than 1%

Defects per

Month for

Contractor

What: Business

Relations

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy notice (within 24 hours).

Staff

Personnel.

Unsatisfactory

: More than

2% Defects per Month for

Contractor

Staff

Personnel.

Contract

Administration and

Management

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement.

2.3 and subparagraphs

POC: The contractor shall have a single primary POC between the

Government and contractor personnel assigned to support task orders, and a single point of contact between the

Government and contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract.

Deliverables:

Contractor shall complete deliverables as defined in CDRL

A0001 and A002

Exceptional:

0% Defects per Month for

Contractor

Staff

Personnel.

Very Good:

Less than

.25% Defect per Month for

Contractor

Staff

Personnel.

Satisfactory:

Less than .5%

Defects per

Month for

Contractor

Staff

Personnel.

Marginal:

Less than 1%

Defects per

Month for

Contractor

What: Contract

Administration and Financial

Management

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy under the prescribed timelines.

Key Personnel

Support: Contractor shall provide management support as required.

Subcontractor

Management:

Contractor shall be responsible for any subcontract management necessary to integrate work performed on this contract and shall be responsible and accountable for subcontractor performance on this contract.

Quality Control Plan:

Contractor shall formulate and implement a quality control program that outlines the contractor’s goals, objectives and standards, and a

Quality Control Plan

(QCP) that details the methods, procedures, and processes used to

Staff

Personnel.

Unsatisfactory

: More than

2% Defects per Month for

Contractor

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy meet customers’, regulatory, and the contractor’s quality processes, and encompass the entire contract. The contractor shall provide the complete QCP IAW paragraph 2.3.3 of this PWS.

Contractor

Manpower

Reporting:

Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site.

Transition Periods:

The contractor shall prepare to assume full responsibility for all areas of operation IAW the terms and conditions of this contract. The contractor shall take all actions necessary for a smooth transition

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy from award to full operational status on a non-interfere basis. Prior to the completion of the contract, an observation period will occur at which time management personnel of the incoming workforce may observe operations and performance methods of the incumbent contractor.

Deliverable: CDRL

A003 Phase-out

Plan

Accidents and

Incidents

The Contractor shall respond to and report accidents and incidents IAW

CDRL Data Item

No. A004, Accident/Inciden t Report.

2.4 Accident Reporting:

The contractor shall log and report all accidents or incidents and track them until each is closed out. The contractor shall report all accidents and incidents IAW

Fort Huachuca accident reporting policies to the

Contracting Officer and the COR.

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

What: Accidents and Incidents

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

Security

Incident

The Contractor shall follow the conditions set out in this PWS.

2.4.1 Security Incident:

IMMEDIATELY

upon discovery, the contractor shall report any security incident that results in the loss of classified data or equipment, impacts training, results in revocation of network access or security clearance, or requires disciplinary action against an individual via telephonic notification to

USAICoE Security

Officer (G2), COR, and the Contracting

Officer ensuring contact is made in real time along with a written notification.

"Immediately" is

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in

What: Security

Incident

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy defined as "without delay".

more than twelve hours.

Health and

Safety incident

The Contractor shall respond to any health and safety incidents.

2.4.2 Health and Safety

Incident:

IMMEDIATELY

upon discovery, the contractor shall report incidents involving serious injury, loss of life, or criminal activity via telephonic notification to 911 and then to the COR and the Contracting

Officer, ensuring contact is made in real time along with a written notification.

A voicemail on a telephone is not sufficient to meet the notification requirements for a serious injury or loss of life.

"Immediately" is defined as "without delay".

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

What: Health and Safety incident

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

CPARS

Rating.

Government Property

Government Furnished Property (GFP), in accordance

4.1 and subparagraphs

Property Loss: The contractor shall have a process to enable the prompt recognition, investigation, disclosure and

Exceptional:

Report any incidents within two hours.

What:

Government

Property Loss

Who: COR, ACOR, TM, & applicable

Incentive:

Positive

CPARS.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy with FAR Part 45 and AR 735- 5, may be provided to the contractor if necessary to meet the specific task order requirements.

reporting of loss of Government property. The contractor shall investigate and report to the Government all incidents of property loss as soon as the facts become known.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory : Report any incidents in more than twelve hours.

Government

Cadre.

How: Direct observation.

When: Daily.

Disincenti ve:

Negative

CPARS

Rating.

Government

Facilities

The Contractor shall follow all guidelines regarding government facilities in accordance with

PWS.

4.2 and subparagraphs

Facility Practices:

Shall not mark or affix any decals, emblems or signs portraying the contractor’s name or logo to Government facilities. Shall not make alterations or improvements to these facilities. The

Contractor shall not relocate activities or operational units within assigned facilities.

Exceptional:

Report any incidents within two hours.

Very Good:

Report any incidents within four hours.

Satisfactory:

Report any incidents

What:

Government

Facility

Practices

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincenti ve:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Facility

Maintenance: The

Contractor shall direct all building maintenance issues

(such as doors failing to automatically secure) that may inhibit support of this acquisition to the

COR. For all other routine maintenance issues, the

Contactor shall coordinate with the appropriate

Government official in the area it is supporting.

within six hours.

Marginal:

Report incidents within twelve hours.

Unsatisfactory

: Report any incidents in more than twelve hours.

High Level

Function 1:

Administrative

Support

5.1 through

5.1.11 and

Meetings, Conferences, Briefing, and

Reviews

The contractor shall support a wide range of tasks in support of Meetings, Conferences,

5.1.1 In support of TO, Contractor shall:

Meetings

Responsibilities:

Host or attend meetings, conferences, briefings, and reviews in

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

What:

Administrative

Support for

Meetings, Conferences, Briefing, and

Reviews.

Who: COR, ACOR, TM, & applicable

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Briefing, and

Reviews.

performance of the

PWS.

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

CPARS

Rating.

In/Out

Processing

Support

Contractor shall provide assistance with in/out processing

5.1.2 In support of TO, Contractor shall:

In/Out Processing:

The contractor shall be required to host or attend meetings, conferences, briefings, and reviews as necessary to ensure the appropriate administration of the contract.

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What: In/Out

Processing

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Security

Activities

Support

The contractor shall provide assistance to the Government in the formulation, administration, implementation, and management of

Personnel

Security

Programs.

5.1.3 In support of TO, Contractor shall:

Security Activities:

Minimum anticipated assistance and support duties will include the processing of various Joint

Personnel

Adjudication System

(JPAS) actions, administration of

Personnel

Clearance (PCL) related paperwork, PCL tracking and verification, execution of PCL processing actions, PCL conflict resolution, courier order processing, SF 86 processing, billet and nomination initiation and tracking, JPAS security data entry.

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What: Security

Activities

Support

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

Program Management

The contractor shall provide Program Management support per the

PWS

5.1.4 The contractor shall

provide, plan, direct, integrate and control the cost, schedule, performance, administrative and managerial resources allocated

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

What: Program

Management

Who: COR, ACOR, TM, & applicable

Government

Cadre.

Incentive:

Positive

CPARS.

Rating.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy to execute this contract.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory : More than Three (3) Defects per Month.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

CPARS

Rating.

Government Liaise

The contractor shall have a single primary POC between the Government and contractor personnel

5.1.5 A single point of

contact between the Government and contractor personnel at each manned location (determined by the contractor's analysis of manpower requirements) to support the contract.

The contractor shall assign work effort and maintain proper and accurate timekeeping records of personnel assigned to work on the requirements of this contract.

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory : More than Three (3) Defects per Month.

What:

Government

Liaise

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Quality Control

The contractor shall implement and maintain a quality control program. The Contractor shall develop and implement a Quality Control Plan (QCP).

5.1.7 Establish

procedures for the identification, prevention, and ensuring non-recurrence of defective services.

The adequacy of reports and documentation shall be the responsibility of the contractor.

the Government will request a Contract Deficiency Report (CDR) which provides a detailed explanation of the deficiency

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory : More than Three (3) Defects per Month.

What: Quality

Control

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

Key Personnel

A requirement of this contract is to maintain the stability of personnel proposed, to the maximum extent possible, in order to provide quality services.

5.1.9 The contractor

agrees to assign only those key personnel who are necessary to fulfill the requirements of the effort. The contractor agrees to assign to any effort requiring non-key personnel only personnel who meet or exceed the applicable labor category descriptions/qualific ations.

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2)

Defects per

Month.

Marginal:

Three (3)

What: Key

Personnel

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy

Defects per

Month.

Unsatisfactory : More than Three (3) Defects per Month.

Product

Management

The contractor shall support a wide range of tasks in support of Program

Management.

5.1.10 In support of the TO, Program

Management: The contractor shall provide, plan, direct, and manage the technical products, processes, and procedures associated with the support, administration, and performance of this contract.

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2) Defect per Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory

: More than

Three (3)

Defects per

Month.

What: Program

Management

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative

CPARS

Rating.

Project Management Plan (PMP) The contractor shall provide a PMP IAW this

PWS.

5.1.11 In support of the TO, Contractor shall:

Maintain and update throughout the contract period of performance, a PMP that will be used as a foundation for

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

What: Project

Management

Plan

Who: COR, ACOR, TM, & applicable

Incentive:

Positive

CPARS.

Rating.

Instructions.

The proponent agency is Assistant Chief of Staff for Installation Management (ACSIM).

Required

Service/

Performance

Objective/ Task

PWS Para.

Number Standard

Maximum

Allowable

Degree of

Deviation

From

Requirement

(AQL)

Method of

Surveillance Remedy managing, adapting, and executing the work required by this PWS. The U.S.

Government will host a SharePoint site that the contractor shall use to capture, store, manage, display, and export contract and financial data and documentation.

Satisfactory:

Two (2) Defect per Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory : More than Three (3) Defects per Month.

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Negative

CPARS

Rating.

Financial Management:

The contractor shall provide required financial management per the PWS.

5.1.12 The Contractor shall

plan, budget, schedule, and control all financial resources allocated to meet the requirements of this TO within the funding limitations set forth under the individual Contract Line Item Numbers (CLINs).

Exceptional:

Zero (0)

Defects per

Month.

Very Good:

One (1) Defect per Month.

Satisfactory:

Two (2) Defect per Month.

Marginal:

Three (3)

Defects per

Month.

Unsatisfactory : More than Three (3) Defects per Month.

What: Financial

Management

Who: COR, ACOR, TM, & applicable

Government

Cadre.

How: Direct observation.

Periodic inspection.

When: Daily.

Incentive:

Positive

CPARS.

Rating.

Disincent ive:

Negative