STAF_RFP_Attachment_5_CROSS_REFERENCE_MATRIX.xlsx

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Staff Technical Assistance and Functional(STAF) Support Amendment 0003
Solicitation number
W900KK-20-R-0004
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This document contains a cross-reference matrix and instructions to offerors for a Request for Proposal (RFP) for Staff Technical Assistance and Functional (STAF) Support services. Key details include the Department of the Army Materiel Command Contracting Command Orlando Contracting Center is seeking proposals for STAF support services. The RFP requires proposals to address program management, recruitment/retention plans, contractor work breakdown structures, quality control plans, phase-in/phase-out approaches, and details on any joint ventures or subcontracting arrangements. Proposals are due by March 12, 2020 with questions due by March 5, 2020. The RFP will provide continuity of operations and support across multiple sites for the STAF requirement.

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PM Factor SF 3.1 PM Plan

RFP Section L - Instructions to OfferorsRFP Section M - Evaluation CriteriaThis Area is Reserved for Contractor's Notes
Subfactor 3.1 – Program Management PlanSubfactor 3.1 – Program Management Plan
Contractor's Proposal
Subfactors:
Subfactor 3.1 Program Management PlanSubfactors:
Subfactor 3.1 Program Management PlanVolumeSection and Page NumberParagraph
L.4.2.1.1 Management Structure. Offeror must provide a realistic approach to creating its management structure for the geographically separated sites in the required area of operation, from general staff oversight by first line supervisors, through its local organizational structure to the company headquarters management.

PWS Reference: 1.6.2 M.4.2.1.1 Management Structure. The Government will evaluate the Offeror’s understanding, effectiveness, completeness, and feasibility of the proposed approach to accomplish the STAF requirements through review of the Offeror’s management capability, organizational structure’s application to the STAF requirement, and internal control processes.

The Government will evaluate the Offeror’s Management Structure with consideration to the STAF PWS Paragraphs referenced in L.4.2.1.1.

L.4.2.1.2 Recruitment and Retention Plan:

a) The Offeror shall describe the methodology to be employed by the Offeror to recruit, retain, and develop personnel with the requisite knowledge, skills, education, experience and clearances to ensure successful accomplishment of STAF PWSs. At a minimum, the plan shall address, for the STAF contract: how lessons learned will be incorporated to improve recruitment and retention practices; recruitment and hiring practices that will be used for this contract; process and procedures for addressing performance issues; process for ensuring individuals are trained properly to perform PWS requirements; process for ensuring continuity of quality services during personnel absences due to leave, terminations, and resignations such that impact to the Government is minimal; and any other processes or business practices to ensure a stable workforce over the life of the contract.

b) The Offeror shall explain its established business practices, processes, procedures, and methodologies that will be employed to ensure uninterrupted support, to include an explanation of its internal personnel pool, and other sources for personnel, and how those resources will be employed to meet to accomplish the required performance-based tasks at the PWS’ required locations.

PWS Reference: 1.6.2 M.4.2.1.2 Recruitment and Retention Plan. The Government will evaluate the completeness, effectiveness, and feasibility of the Offeror’s Recruitment and Retention plan to ensure a stable and qualified workforce over the life of the contract by review of the Offeror’s ability and approach to recruit and retain qualified personnel, personnel development methodologies, and the implementation of resources, established business practices and procedures.

The Government will evaluate the Offeror’s Recruitment and Retention Plan with consideration to the STAF PWS Paragraphs referenced in L.4.2.1.2.

L.4.2.1.3 Contractor Work Breakdown Structure (CWBS). Within Microsoft Project, the Offeror shall provide, as an attachment to this volume, a CWBS with all proposed labor categories executing performance-based requirements within the PWS. Each CWBS shall identify, for the proposed labor categories, clearly defined lines of responsibility, clearly defined levels of decision authority, reporting structures, location of personnel, and the communications/interfaces (e.g., Contractor/Subcontractor to Government, Prime to Subcontractor, Prime to Site/Site Manager, and Subcontractor to Site/Site Manager).

CWBS shall clearly articulate the contractor’s approach to satisfy all Task Order requirements and must identify the following:

a) Labor categories, broken out by PWS section

b) Position Descriptions for each labor category

c) Qualifications (experience, specialized education, and certification(s)) for each labor category

d) Number of personnel for each labor category, broken out by PWS section

e) Number of hours proposed for each category, broken out by PWS section

f) For CONUS positions, identify if position is Exempt or Non Exempt from the Service Contract Act

CWBS rationale and assumptions: Within this the Volume, the Offeror must provide its overarching methodology for determining its proposed Qualifications by Labor Category and assumptions supporting staffing decisions or explanations needed to clarify staffing decisions made in order to ensure proper execution of the effort. The numbers of hours, personnel and labor categories must match the numbers in the Offeror’s Cost/Price Workbook. The Offeror shall provide rationale and calculations that clearly identify the methodology used to arrive at the labor categories, number of personnel, and/or proposed hours for each labor categories proposed to meet the requirements in the PWS.

PWS Reference: 1.2; Section 5, Task Order 0001 and 0002

No cost/price data shall be included in this volume.

M.4.2.1.3 Contractor Work Breakdown Structure (CWBS)

The Government will evaluate the Offeror’s CWBS to assess its effectiveness, feasibility, and completeness; the Offeror’s understanding of the requirement; and its ability to provide the capabilities required to successfully perform PWS sections identified in the corresponding Section L instructions. The approach will be evaluated to ensure it is reasonable, comprehensive and minimizes the risk of unsuccessful performance.

The Government will evaluate the feasibility of the Offeror’s approach, and if the Offeror’s proposal is in alignment with efficient, effective performance of the requirements, based on:

- The feasibility and completeness of the Offeror’s approach, and if the Offeror’s proposal is in alignment with efficient, effective performance of the requirements, based on:

a) Proposed labor categories, broken out by PWS section

b) Proposed position descriptions for each labor category

c) Proposed qualifications (experience, specialized education, and certification(s)) for each labor category

d) Proposed number of personnel for each labor category, broken out by PWS section

e) Proposed number of hours proposed for each category, broken out by PWS section

f) Identification of CONUS positions being Exempt or Non Exempt from the Service Contract Act

The Government will evaluate the Offeror’s CWBS with consideration to the STAF PWS Paragraphs referenced in L.4.2.1.3.

L.4.2.1.4 Management Methodology. As part of its Program Management Approach, the Offeror shall:

a) Describe their methodology and approach to managing multiple subcontractors, joint venture, and/ or teaming partners in order to execute multiple requirements;

b) Describe their methodology and approach to managing its workforce alongside the workforces of other contractors in shared spaces;

c) Describe their methodology and approach to providing on-site management with authority, flexibility and the efficiency to quickly and effectively resolve all performance-related issues; and

d) Identify risks and corresponding risk-mitigation strategies that will be employed during execution.

PWS Reference: 1.7; 2.2

M.4.2.1.4 Management Methodology. The Government will evaluate the Offeror’s understanding, completeness, effectiveness, and feasibility of the proposed management methodology approach to accomplish the STAF requirements through review of the Offeror’s:

a) Proposed methodology and approach to managing multiple subcontractors and/or teaming partners in order to execute multiple requirements;

b) Proposed methodology and approach to managing its workforce alongside the workforces of other contractors in shared spaces;

c) Proposed methodology and approach to providing on-site management with authority, flexibility and the efficiency to quickly and effectively resolve all performance-related issues; and

d) Identification of risks and corresponding risk-mitigation strategies that will be employed during execution, after the 30-day Phase-in period.

The Government will evaluate the Offeror’s Management Methodology approach with consideration to the STAF PWS Paragraphs referenced in L.4.2.1.4.

L.4.2.1.5 Quality Control Plan. Each Offeror shall provide a STAF Quality Control Plan (i.e., onsite quality control procedures) capable of providing continuous improvement and problem resolution in coordination with local management and supported Government unit and/or higher headquarters.

PWS Reference: 2.3.3 M.4.2.1.5 Quality Control Plan. The Government will evaluate the completeness, effectiveness, and feasibility of the proposed STAF Quality Control Plan; and the Plan’s capability of providing continuous improvement and problem resolution in coordination with local management and supported Government unit and/or higher headquarters.

The Government will evaluate the Offeror’s Quality Control Plan with consideration to the STAF Paragraphs referenced in L.4.2.1.5.

L.4.2.1.6 Joint Venture/Teaming or Major Subcontracting Arrangements. Each Offeror shall provide, if applicable, a summary describing the joint venture or subcontracting arrangement established for this solicitation and a bilaterally signed document (format as established by Offeror) specifying an agreement (e.g., Teaming Agreements) among the parties. Offeror shall identify for each proposed team member/subcontractor: a) what PWS section each joint venture team member/subcontractor will support; b) the team member/subcontractor’s name; c) the actual services to be provided; d) the percentage of work it will perform. The Teaming Agreements shall be attached to this volume and not included in the page count.

Note: At the time of proposal submission both companies and/or entities forming the Joint Venture must have a Top Secret Facility Security Clearance.

PWS Reference: 1.7; 2.2 M.4.2.1.6 Joint Venture/Teaming or Major Subcontracting Arrangements. The Government will evaluate the completeness, effectiveness, and feasibility of the Offeror’s joint venture/teaming and/or subcontracting approach, established for execution of STAF requirements, including, but not limited to; actual services to be provided; the percentage of work it will perform.

The Government will evaluate the Offeror’s Joint Venture/Teaming or Major Subcontracting Arrangements with consideration to the STAF PWS Paragraphs referenced in L.4.2.1.6.

PM Factor SF 3.2 Phase- in&out

RFP Section L - Instructions to OfferorsRFP Section M - Evaluation CriteriaThis Area is Reserved for Contractor's Notes
Subfactor 2.2: Phase-in / Phase-outSubfactor 2.2: Phase-in / Phase-out

Contractor's Proposal Contractor Subfactor Notes/ Other References

Subfactor 2.2: Phase-in / Phase-outSubfactor 2.2: Phase-in / Phase-outVolumeSection and Page NumberParagraph
L.4.2.2.1 Phase-in. The Offeror shall provide a 30-day Phase-in approach that provides for continuity of STAF operations with no loss of service and minimal loss of operational knowledge. The plan shall address the following elements:

a) Detailed 30-day Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incumbent Contractor and the Government to include periodic meetings documenting progress

d) Personnel plan describing how the contractor will provide personnel in order to assume Full Performance after the Phase-in period, as required by this PWS

e) Approach to ensure proper, timely issuance of (as required): appropriate licenses, installation badges and Installation Access security clearances

f) Requirements Turnover/Handoff

g) Data and/or Property Transfer

h) Security Requirements to include OPSEC

PWS Reference: 2.3.5 M.4.2.2.1 Phase-in. The Government will evaluate the Offeror’s understanding, completeness, effectiveness, and feasibility of the proposed approach to accomplish the STAF Phase-in requirements through review of the Offeror’s:

a) Detailed 30-day Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incumbent Contractor and the Government to include periodic meetings documenting progress

d) Personnel plan describing how the contractor will provide personnel in order to assume Full Performance after the Phase-in period, as required by this PWS

e) Approach to ensure proper, timely issuance of (as required): appropriate licenses, installation badges and Installation Access security clearances

f) Requirements Turnover/Handoff

g) Data and/or Property Transfer

h) Security Requirements to include OPSEC

The Government will evaluate the Offeror’s approach to Phase-in with consideration to the STAF PWS Paragraphs referenced in L.4.2.3.1.

L.4.2.2.2 Phase-out. The Offeror shall provide a Phase-out approach that provides for continuity of STAF operations with no loss of service and minimal loss of operational knowledge. The plan shall address the following elements:

a) Detailed Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incoming Contractor and the Government to include periodic meetings documenting progress

d) Personnel plan describing how the contractor will support the transition of personnel to incoming contractor

e) Requirements Turnover/Handoff

f) Data and/or Property Transfer

g) Security Requirements to include OPSEC

PWS Reference: 2.3.5 M.4.2.2.2 Phase-out. The Government will evaluate the Offeror’s understanding, completeness, effectiveness, and feasibility of the proposed approach to accomplish the STAF Phase-in requirements through review of the Offeror’s:

a) Detailed Milestone Chart

b) Identification of any risks and describe how those risks will be mitigated

c) Approach to ensure open communication with incoming Contractor and the Government to include periodic meetings documenting progress

d) Personnel plan describing how the contractor will support the transition of personnel to incoming contractor

e) Requirements Turnover/Handoff

f) Data and/or Property Transfer

g) Security Requirements to include OPSEC

The Government will evaluate the Offeror’s approach to Phase-out with consideration to the STAF PWS Paragraphs referenced in L.4.2.2.2.

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