Annex 1503010 C Custodial v2.3 ck.doc
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ANNEX 1503010
CUSTODIAL
SECTION C
1503010 – Custodial
Table of Contents
| Spec Item |
| Title |
| 1 |
| General Information |
| 1.1 |
| Concept of Operations |
| 2 |
| Management & Administration |
| 2.1 |
| Definitions and Acronyms |
| 2.2 |
| Personnel |
| 2.2.1 |
| Certification, Training, and Licensing |
| 2.3 |
| Special Requirements |
| 2.3.1 |
| Pathogen Exposure |
| 2.4 |
| References and Technical Documents |
| 3 |
| FFP Work |
| 3.1 |
| Scheduled Services |
| 3.1.1 |
| Space Cleaning |
| 3.1.1.1 |
| Emptying Waste Containers |
| 3.1.1.2 |
| Emptying Recycling Containers |
| 3.1.1.3 |
| Low Area Cleaning |
| 3.1.1.4 |
| Lunch/Break Room Cleaning |
| 3.1.1.5 |
| High Area Cleaning |
| 3.1.1.6 |
| Interior Window Cleaning |
| 3.1.1.7 |
| Exterior Window Cleaning |
| 3.1.1.8 |
| Window Blinds Cleaning |
| 3.1.1.9 |
| Entrance Cleaning |
| 3.1.1.10 |
| Interior Glass Surfaces Cleaning |
| 3.1.1.11 |
| Drinking Fountains Cleaning |
| 3.1.2 |
| Floor Care |
| 3.1.2.1 |
| Sweeping and Dust Mopping |
| 3.1.2.2 |
| Vacuuming Carpets and Rugs |
| 3.1.2.3 |
| Cleaning Walk-off Mats |
| 3.1.2.4 |
| Spray Cleaning and Buffing |
| 3.1.2.5 |
| Damp Mopping |
| 3.1.2.6 |
| Stripping, Coating, and Buffing |
| 3.1.2.7 |
| Carpet and Rug Deep Cleaning |
| 3.1.3 |
| Restroom Services |
| 3.1.3.1 |
| Restroom Cleaning |
| 3.1.3.2 |
| Restroom Supplies |
| 3.1.4 |
| Group Shower/Locker Room Cleaning |
| 3.1.5 |
| Building Perimeter Services |
| 3.1.5.1 |
| Debris Removal |
| 3.1.5.2 |
| Emptying Perimeter Waste Containers |
| 3.2 |
| Unscheduled Services |
| 4 |
| IDIQ Work |
1503010 - Custodial
| Spec Item |
| Title |
| Description |
| 1 |
| General Information |
| The Contractor shall provide all labor, management, supervision, tools, material, and equipment required to perform custodial services at SRTTP, Bldg 200831A and NRTTP, Bldg. 5278B1, Camp Pendleton, California. |
| 1.1 |
| Concept of Operations |
The intent of 1503010 Custodial is to specify the requirements related to the cleaning of facilities. Custodial requirements consist mainly of services that ensure the cleanliness of working environments.
The following services are not included in this Template:
· Custodial services do not include any repair work of facilities or fixtures. This is included in 1502000, Facilities Investment.
· Custodial services include waste removal for buildings and service locations to collection points, but disposal of waste from collection sites is addressed in 1503030 Integrated Solid Waste Management.
· Removal and disposal of biohazardous waste (from areas such as medical centers) is addressed in 1800000 Environmental.
1503010 - Custodial
| Spec Item |
| Title |
| Description |
| 2 |
| Management & Administration |
| 2.1 |
| Definitions and Acronyms |
| Definitions and Acronyms are listed in J-1503010-01. |
| 2.2 |
| Personnel |
| The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required for efficient operations within the custodial function. |
| 2.2.1 |
| Certification, Training, and Licensing |
| N/A |
| 2.3 |
| Special Requirement |
| Safety requirements, operational restrictions, coordination requirements, workmanship, materials, equipment, and tools. Add additional 2.3.X Spec Items as required. |
| 2.3.1 |
| Pathogen Exposure |
| N/A |
| 2.4 |
| References and Technical Documents |
| References and Technical Documents are listed in J-1503010-02. |
1503010 - Custodial
| Spec Item |
| Title |
| Performance Objective |
| Related Information |
| Performance Standard |
| 3 |
| FFP Work |
| The Contractor shall provide custodial services to ensure facilities are clean and sightly. |
| The Contractor's cleaning techniques and products shall protect the integrity of surfaces, finishes and floor coverings. |
The Contractor shall provide services at the frequencies specified based on the awarded CLINs (for the selected Service Class level) listed in Section B.
Customers not funded by CNIC receive services at the associated frequencies shown by Service Class in J-1503010-03.
Maps and Locations for Custodial Services are shown in J-1503010-03 and Floor Plans are included in J-1503010-04 Facilities are clean and sightly, consistent with the specified service class.
| 3.1 |
| Scheduled Services |
| The Contractor shall provide scheduled custodial services to ensure facilities are clean and sightly. |
| The Contractor shall develop and submit an Annual Work Schedule and Monthly Work Plan for custodial services per Section F. The schedule shall clearly indicate the day of performance of each service for each building. |
Facilities are clean and sightly, consistent with the specified r service class.
Work is completed in accordance with the Contractor’s schedule.
| 3.1.1 |
| Space Cleaning |
| The Contractor shall clean spaces to ensure they are clean and sightly. |
| The Contractor shall return furniture and other items moved during performance to their original positions. |
Spaces are clean and sightly consistent with the specified service class.
Furniture and other items moved returned to original position.
| 3.1.1.1 |
| Emptying Waste Containers |
| The Contractor shall empty waste containers and ensure they are clean. |
| The Contractor shall collect and dispose of items placed adjacent to waste containers and marked "TRASH." |
Waste collection excludes individual items that exceed 20 pounds in weight.
All waste that is dropped during the waste removal process shall be picked up and properly disposed. All spills that occur during the waste removal process shall be and properly treated and cleaned.
All waste shall be moved to designated refuse containers.
Waste containers are empty and clean.
Waterproof liners are provided and replaced when soiled or unserviceable.
Services are performed at the specified frequencies.
| 3.1.1.2 |
| Emptying Recycling Containers |
| The Contractor shall empty recycling containers and ensure they are clean. |
| The Contractor shall collect and dispose of items placed adjacent to recycling containers and marked "RECYCLE." |
Waste collection excludes individual items that exceed 20 pounds in weight.
All recyclable material that is dropped during the removal process shall be picked up and properly disposed.
Provide liners for plastic and glass containers.
The Contractor shall collect all recyclable material from desk-side recycling containers and/or interior collection points All recyclable material shall be moved to building collection site. Interior collection points and building collection sites are identified on Floor Plans included in J- Informational Note: The Government has found on previous contracts that collection of recyclable material has maintained services at an acceptable level.
Recycling containers are empty and clean.
Services are performed at the specified frequencies.
| 3.1.1.3 |
| Low Area Cleaning |
| The Contractor shall provide low area cleaning services to ensure surface areas are clean. |
| Low area cleaning includes all furniture and fixtures (e.g., partitions, radiators, equipment, hand railings in stairways, grills, ledges, sills, walls, doors, light fixtures, chalk and dry boards and trays, miscellaneous hardware and bright metal work) to a maximum height of 7'-0" above floor level. |
Insert cleaning restrictions, e.g., Low area cleaning does not include desktops of occupied cubicles or offices.
Areas to receive low area cleaning are identified on the Floor Plans provided in J- 1503010-04.
Surfaces are clean.
Cleaning is performed at the specified frequencies.
| 3.1.1.4 |
| Lunch/Break Room Cleaning |
| The Contractor shall provide cleaning services in lunch/break room areas to ensure areas are clean and sanitary. |
| Employee lunch/break room areas shall include sinks, countertops, trash containers, cooking equipment, coffee makers, and dining areas. Where present, soap and paper towel dispensers shall be refilled. |
The Contractor shall collect all waste from lunch/break room areas. All waste shall be moved to designated refuse containers.
All waste that is dropped during the waste removal process shall be picked up and properly disposed.
Lunch/break room is clean and sanitary.
Lunch/break room waste containers are empty, clean, and waterproof liners have been replaced.
Dispensers are refilled and supplies are stocked.
Services are performed at the specified frequencies.
| 3.1.1.6 |
| High Area Cleaning |
| The Contractor shall provide high area cleaning services to ensure surfaces are clean. |
| High area cleaning includes all areas that are vertical and horizontal surfaces above 7'-0" from floor level, including overhead piping, light fixtures and ceiling areas. |
The Contractor shall clean the exterior and interior surfaces of the light fixture.
The Contractor shall ensure that overhead fixtures are protected from damage.
High area cleaning includes removal of all debris created, including debris falling into low areas.
Surfaces are clean.
Cleaning is performed at the specified frequencies.
| 3.1.1.7 |
| Interior Window Cleaning |
| The Contractor shall clean window surfaces and adjacent areas to ensure that surfaces are clean and sightly. |
| The Contractor's cleaning |
techniques and products shall protect the integrity of glass surfaces and finish and adjacent areas.
Interior window cleaning shall be scheduled concurrently with exterior window cleaning.
All interior windows are clean and sightly.
Cleaning is performed at the specified frequencies.
| 3.1.1.8 |
| Exterior Window Cleaning |
| The Contractor shall clean window surfaces and adjacent areas to ensure that surfaces are clean and sightly. |
| Where storm windows exist, the Contractor shall clean both sides of the storm window and the outside of the inner glass. |
When screens are present, the Contractor shall remove and clean the screen such that it is free of debris and dust before reinstalling over cleaned windows. Work will not be considered complete until screens are reinstalled.
Exterior window cleaning shall be scheduled concurrently with interior window cleaning.
All exterior windows are clean and sightly.
Cleaning is performed at the specified frequencies.
| 3.1.1.9 |
| Window Blinds Cleaning |
| The Contractor shall clean window blinds to ensure they are clean and available for use in a timely manner. |
| Contractor shall clean both sides of blinds. |
Blinds may be removed for cleaning Blinds are clean and in the same operational condition as prior to cleaning.
If removed for cleaning, blinds are returned to their original location within two working days.
Cleaning is performed at the specified frequencies.
| 3.1.1.10 |
| Entrance Cleaning |
| The Contractor shall clean doors and all associated glass of the entrance to ensure doors and glass surfaces are clean and sightly. |
| Entrances surfaces include but are not limited to doors, associated transoms, and sidelights. |
When the entry is an atrium entrance the Contractor shall clean both sets of doors and all associated glass.
Surfaces shall be free of all dirt and provide a clear, streak-, smudge- and mark-free appearance regardless of height.
Glass surfaces are clean and sightly on both sides and for the full height of the glass.
Doors are clean and free of all dirt and marks.
Cleaning is performed at the specified frequencies.
| 3.1.1.11 |
| Interior Glass Surfaces Cleaning |
| The Contractor shall clean all interior glass to ensure glass surfaces are clean and sightly. |
| Glass surfaces include but are not limited to interior doors, partitions, and walls. |
| Glass surfaces are clean and sightly on both sides and for the full height of the glass. |
Cleaning is performed at the specified frequencies.
| 3.1.1.12 |
| Drinking Fountains Cleaning |
| The Contractor shall clean drinking fountains to ensure they are clean, sanitary, and sightly. |
| Drinking fountain surfaces shall be properly disinfected. |
| Drinking fountains are clean, sanitary, and sightly. |
Cleaning is performed at the specified frequencies.
| 3.1.2 |
| Floor Care |
| The Contractor shall provide floor care services to ensure they are clean and sightly. |
| The Contractor shall move furniture, non-permanent rugs and other floor coverings prior to floor care services. The Contractor shall return furniture, rugs, floor coverings, and other items moved during services to its original position. |
When caring for raised deck floors, the Contractor shall ensure that all items below the floor are protected from damage.
Floor care services shall be performed in a manner that minimizes interference with daily operations.
The Contractor shall post warning signs and barricades in areas of floor care operations, as appropriate, to ensure personnel safety.
Floors in Dust Free spaces shall be serviced using equipment which emit airborne particles no larger than 0.3 micrometers, and are 99.9% efficient. Dust Free service areas are identified on the Floor Plans provided in J-1503010-04. Equipment to be used in these spaces requires prior approval of the KO. The Contractor shall maintain equipment used in these spaces at optimum serviceability. Equipment that can not achieve the specified requirements shall be replaced immediately by the Contractor.
Floors are clean and sightly consistent with the specified r service class.
| 3.1.2.1 |
| Sweeping and Dust Mopping |
| The Contractor shall sweep or dust mop uncarpeted floors to ensure floors are free of debris and dust. |
| The Contractor shall sweep or dust mop uncarpeted floors, including stairwells and elevators. |
| Floors are free of debris and dust. |
Services are performed at the specified frequencies.
| 3.1.2.2 |
| Vacuuming Carpets and Rugs |
| The Contractor shall vacuum carpets and rugs to ensure they are free of debris and dust. |
| Contractor shall provide spot cleaning as needed. |
| Carpets and rugs are free of debris and dust. |
Services are performed at the specified frequencies.
| 3.1.2.3 |
| Cleaning Walk-off Mats |
| The Contractor shall clean the walk-off mats and surfaces below the mats to ensure mats and surfaces are clean. |
The Contractor shall return mats to their original locations after cleaning.
The Contractor shall notify the KO when walk-off mats are defective, missing, or not serviceable.
Walk-off mats and surfaces below the mats are clean.
Services are performed at the specified frequencies.
| 3.1.2.4 |
| Spray Cleaning and Buffing |
| The Contractor shall spray clean and buff floors to ensure floors are clean and present a sightly appearance. |
| The Contractor shall ensure there is no buildup or residue on baseboards, mop boards, cove base, and kick plates. |
Floor products used shall result in a non-slip finish.
Floors are clean and have a uniform glossy finish.
Non-slip floors are clean and have a uniform matte finish.
Services are performed at the specified frequencies.
| 3.1.2.5 |
| Damp Mopping |
| The Contractor shall damp mop floors to ensure that floors are clean. |
| The Contractor shall damp mop uncarpeted floors, including stairwells and elevators. Scuff marks, spots, and dried stains shall be removed. |
Restroom, showers, food service, and fitness centers floors to be sanitized are identified on the Floor Plans provided in J-1503010-04.
Floors are clean.
Services are performed at the specified frequencies.
| 3.1.2.6 |
| Stripping, Coating, and Buffing |
| The Contractor shall strip, coat and buff floors to ensure that floors are clean and sightly. |
The Contractor shall coat floors to ensure continuous protection.
The Contractor shall strip, coat, and buff uncarpeted floors, including stairwells and elevators.
The Contractor shall ensure there is no buildup or residue on baseboards, mop boards, cove base, and kick plates.
The Contractor shall apply sufficient coats of product to protect floors from traffic and use.
Floor products used shall result in a non-slip finish Floors are clean, free of previously applied coat, and have a uniform glossy finish.
Floors are properly coated and protected.
Non-slip floors are clean and have a uniform matte finish.
Services are performed at the specified frequencies.
| 3.1.2.7 |
| Carpet and Rug Deep Cleaning |
| The Contractor shall deep clean carpets and rugs to ensure that floors are clean, sightly and available for use in a timely manner. |
| Acceptable methods for deep cleaning include shampooing, chemical extraction, steam cleaning, and other similar deep cleaning processes. |
Carpets and rugs are clean.
Carpets and rugs are dry and passable in 12 hours.
Services are performed at the specified frequencies.
| 3.1.3 |
| Restroom Services |
| The Contractor shall service restrooms to ensure they are clean, sanitary, sightly, and stocked with sufficient supplies and dispensers are in place and fully functional and replace if broken or inoperable. |
| The Contractor shall inform the KO when dispensers, fixtures, and drinking fountains are damaged or missing. |
The Contractor shall clean locker rooms and showers as part of restroom services.
Restrooms are clean, sanitary, and sightly consistent with the specified service class.
Restrooms are adequately stocked with restroom supplies.
Services are performed at the specified frequencies.
| 3.1.3.1 |
| Restroom Cleaning |
| The Contractor shall clean and disinfect restrooms to ensure they are clean, sanitary, and free of offensive odors. |
| All cleaning materials and equipment used in restrooms shall not be used in any other areas outside the restrooms. |
Cleaning materials, including sponges, cloths, brushes, and similar items, used to clean toilets, urinals, floors, and walls shall not be used to clean showers, lavatories and sinks.
All restroom floors, walls, partitions, fixtures, mirrors, and shower areas shall be disinfected.
All graffiti from restroom surfaces shall be removed.
All, if applicable, waterless urinals shall be maintained in accordance with manufacturers’ recommendations, and at the frequency required by use.
All restrooms are clean, sanitary, and free of offensive odors.
No graffiti present on restroom surfaces.
Cleaning is performed at the specified frequencies.
| 3.1.3.2 |
| Restroom Servicing |
| The Contractor shall service restrooms to ensure they are stocked with sufficient supplies and waste containers are emptied. |
Restroom supplies include toilet paper, toilet seat protectors, soap, and paper towels. Utilize dispenser where available.
The Contractor shall collect all waste from all restrooms. All waste shall be moved to designated refuse containers.
All waste that is dropped during the waste removal process shall be picked up and properly disposed.
Restroom supplies are filled to capacity and are available.
Restroom waste containers are empty, clean, and waterproof liners have been replaced.
Services are performed at the specified frequencies.
| 3.1.4 |
| N/A |
| N/A |
| N/A |
| N/A |
| 3.1.5 |
| Building Perimeter Services |
| The Contractor shall provide building perimeter services to ensure that they are sightly. |
| The building perimeter is defined as the area within five feet from the building outside wall and shall be extended to include associated porches, patios, sidewalks, and designated smoking areas. |
| Building perimeters are sightly consistent with the specified service class. |
| 3.1.5.1 |
| Debris Removal |
| The Contractor shall remove debris from the building perimeter to ensure a sightly appearance. |
| The Contractor shall deposit all debris in the designated waste container. |
| Building perimeters are clear of debris. |
Services are performed at the specified frequencies.
| 3.1.5.2 |
| Emptying Perimeter Waste Containers |
| The Contractor shall empty perimeter waste containers and ensure they are clean. |
| The Contractor shall empty waste containers, excluding dumpsters, located in the perimeter area. The Contactor shall pick up all waste around the containers. |
The Contractor shall collect and dispose of items placed adjacent to waste containers.
The Contractor shall empty ash urns and refill or replace sand as necessary.
All waste that is dropped during the waste removal process shall be picked up and properly disposed.
Provide waterproof liners and replace when needed.
Waste containers are empty and clean.
Waterproof liners are provided and replaced when soiled or unserviceable.
Services are performed at the specified frequencies.
| 3.2 |
| Unscheduled Services |
| The Contractor shall respond and complete requests for minor cleaning tasks between scheduled service intervals to ensure spaces and surfaces are clean. |
| Typical unscheduled services include clean up of overflowed restroom fixtures, spills, bodily fluids, muddy or wet entrances, broken glass, carpet spot cleaning and other similar items. |
Contractor performs services at the same level required for similar types of services as set forth in item 3.1.
An unscheduled service is limited to two labor hours or $50 of material cost per occurrence.
Contractor shall notify the KO upon identification that the unscheduled services will exceed the unscheduled service limit. IDIQ work may be issued for services exceeding the unscheduled service limit; the Government will only be liable for the amount of cost exceeding the unscheduled service limit.
The Contractor shall submit an Unscheduled Services Report per Section F.
The installation has experienced approximately 5 unscheduled services per year.
Unscheduled services are completed within two hours after notification.
1503010 - Custodial Services
| Spec Item |
| Title |
| Performance Objective |
| Related Information |
| Performance Standard |
| 4 |
| IDIQ Work |
| IDIQ work may be ordered utilizing DoD EMALL in accordance with Section H or on a task order in accordance with the PROCEDURES FOR ISSUING ORDERS clause in Section G. The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order. |
| Refer to IDIQ ELINs for task listings, descriptions, and related requirements. All periods of performance are measured from issue date of order to acceptance of the work. Performance standards for IDIQ work will be the same as those in Spec Item 3 where applicable. |
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