_ISA BOS Amendment 0019.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Amendment 0019

BASE OPERATIONS SUPPORT (BOS) SERVICES AT ISA AIR BASE, BAHRAIN, AND ITS OUTLYING SUPPORT SITES INCLUDING THE PATRIOT

BATTERY SITE AT RIFFA, BAHRAIN

This amendment is issued to provide revisions to Sections C, F, and J. (SEE CONTINUATION PAGE)

CS: Nicholas Lizotte, nicholas.lizotte@navy.mil, (757) 322-8123

1. CONTRACT ID CODE PAGE OF PAGES

J 1 101

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 05-Dec-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N6247018R3004

X 9B. DATED (SEE ITEM 11)

31-Jan-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

05-Dec-2019

CODE

NAVAL FACILITIES ENGINEERING COMMAND

ATLANTIC DIVISION

6506 HAMPTON BLVD

NORFOLK VA 23511

N62470 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N6247018R3004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0019

The purpose of this amendment is to disseminate the below information.

1.) Section C – The following annexes and been revised

0200000 – Management and Administration 1402000 – Bachelor/Unaccompanied Housing 1503050 – Grounds Maintenance and Landscaping 1700000 – Transportation

2.) Section F – The anticipated start date of services has been revised.

3.) Section J – The below list of attachments have been revised or added to provide further information or to more accurately reflect the requirements.

Revised: J-6 Section F Deliverables (Amendment 0019) J-0200000 Management and Administration (Amendment 0019) J-0200000-10 FP IDIQ ELINS (Amendment 0019) J-1502000-03 Facilities Property Inventory (Amendment 0019) J-1502000-04 Facility Investment Sys & Equip Inventory (Amendment 0019)

J-1503020 Pest Control (Amendment 0019) J-1700000-03 Transportation Inventory (Amendment 0019)

Added: J-0200000-09 DETISAABINST 5512.1 – Access and Badge Procedures (Amendment 0019)

4.) Section J – Amendment 0019 pre-award inquiry responses have been added

INFORMATIONAL: QUESTIONS SUBMITTED PRIOR TO AMENDMENT 0014 WILL

NOT BE PROVIDED IN Q&A FORMAT WITHIN SECTION J OF THIS AMENDMENT

AS SECTIONS C & J WERE REPLACED IN THEIR ENTIRETY VIA AMENDMENT

0014.

AS STATED IN AMENDMENT 0017, ALL ELIN RELATED QUESTIONS WILL NOT BE

RESPONDED TO INDIVIDUALLY. ATTACHMENT J-0200000-10 FP IDIQ ELINS

(AMENDMENT 0019) INCORPORATES ALL NECESSARY REVISIONS.

THIS IS THE FINAL AMENDMENT

(Revisions are provided by the use of red font.)

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

ANNEX 0200000

Table of Contents

Spec Item Title 2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Requirements Hierarchy

2.2.3 Official Names of Outlying Sites

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and

Equipment

2.3.3 Partnering

2.3.3.1 Formal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Directives, Instructions, and References

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.4.5 Government-Furnished Services (GFS)

2.5 Galley Access

2.5.1 Galley Charges

2.6 Contractor-Furnished Items

2.7 Management

2.7.1 Safeguarding Information

2.7.2 Dissemination of Information

2.7.3 Work Reception

2.7.4 Work Control

2.7.5 Work Schedule

2.7.5.1 Annual Work Schedule

2.7.5.2 Monthly Work Schedule

2.7.6 Deliverables

Spec Item Title

2.7.7 Service Interruptions

2.7.8 NAVFAC MAXIMO

2.7.8.1 MAXIMO Data

2.7.8.2 MAXIMO Method of Data Entry

2.7.8.3 MAXIMO Access

2.7.8.4 MAXIMO Training

2.7.9 Quality Management System (QMS)

2.7.9.1 Quality Management (QM) Plan

2.7.9.2 Quality Inspection and Surveillance

2.7.9.3 Quality Inspection and Surveillance Report

2.7.10 Property Management Plan

2.7.11 System and Equipment Replacement

2.8 Expenses

2.9 Personnel Requirements

2.9.1 Key Personnel

2.9.1.1 Project Manager (PM)

2.9.1.2 Quality Manager

2.9.1.3 Site Safety and Health Officer (SSHO)

2.9.2 Employee Requirements

2.9.2.1 Employee Certification and Training

2.9.2.2 Employee Appearance

2.9.2.3 Employee Conduct

2.9.2.4 Identification as Contractor Employee

2.9.2.5 Removal of Employees

2.9.2.6 Employee Information

2.9.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.10 Security Requirements

2.10.1 Vehicles

2.10.2 Passes and Badges

2.10.3 Access to Installation

2.10.4 Access Arrangements

2.10.5 Escort Arrangement for Secured Areas

2.10.6 Security Clearances

2.10.7 Access to Sensitive Unclassified Information

2.10.8 Employee Status

2.11 Contractor Safety Program

2.11.1 Accident Prevention Plan (APP)

2.11.2 Activity Hazard Analysis (AHA)

2.11.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.11.3.1 Alcohol and Drug Abuse Prevention Plan

2.11.3.2 Chemical Hazard Communication Program

2.11.3.3 Confined Space Program

2.11.3.4 Critical Lift Plan

2.11.3.5 Excavation/Trenching Plan

2.11.4 Fall Prevention and Protection Plan

2.11.4.1 Fire Prevention Program

2.11.4.2 Heat Stress Monitoring Plan

2.11.5 Accident and Damage Reporting

2.11.5.1 Accident Reporting and Notification Criteria

2.11.6 Fire Protection

Spec Item Title

2.11.7 Monthly On-Site Labor Report

2.11.8 OSHA Citations and Violations

2.11.9 Safety Inspections and Monitoring

2.11.10 Safety Certification

2.11.11 Safety Apparel on Jobsites

2.11.12 Emergency Medical Treatment

2.12 Environmental Management and Sustainability

2.12.1 Emergency Management Program

2.12.1.1 Energy and Water Management

2.12.1.1.1 Water Conservation Plan

2.12.1.1.2 Energy Efficient Products

2.12.2 Environmental Protection

2.12.3 ODS Requirements for Refrigerant Recycling

2.12.4 Hazardous Material and Disposal

2.12.4.1 Non-Hazardous Waste Disposal

2.12.4.1.1 Construction & Demolition Debris

2.12.4.2 Hazardous Waste

2.12.5 Spill Prevention, Containment, and Clean-up

2.12.6 Hazardous Material Management

2.12.7 Protection of Endangered and Threatened Species (Flora and Fauna)

2.12.8 Noise Control

2.12.9 Asbestos Containing Material (ACM)

2.12.10 Sustainable Procurement and Practices

2.12.10.1 Environmentally Preferable Products

2.12.10.2 Use of Recovered Materials

2.12.10.3 Use of Biobased Products

2.13 Disaster Preparedness

2.14 Technical Library

2.15 Warranty Management

2.16 Recurring Work Procedures

2.16.1 Notification to the Government for Work Above the Recurring Work

Limitations

2.16.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.17 Non-recurring Work

2.17.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.17.1.1 Acceptance and Performance

2.17.1.2 Invoicing and Receiving Payment

2.17.2 Unit Priced Labor (UPL)Work (Negotiated)

2.17.2.1 Non-recurring Work Preparation of Proposals

2.17.2.1.1 Labor Requirements

2.17.2.1.2 Material and Equipment Requirements

2.17.2.2 Issuance of Final Task Order

2.17.3 Non-recurring work ELINS

2.18 Inventory Data Quantity Variation

0200000 - Management and Administration

Spec Item

Title Description

Item

Title Description

2 Management and Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0730- 1630, five days per week, Sunday through Thursday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS.

Work in certain technical specifications requires Contractor continuous operations, 24 hours a day, seven days per week, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise.

Any other work outside Government regular working hours requires prior KO approval per Section F.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working Hours

Exterior (out-of-doors) work is prohibited during the hours between 1200 and 1600 daily by the Government of Bahrain during the period from 1July through 31 August to protect workers from potential heat stress.

If the Contractor desires to work during other than Government's regular working hours for the Contractor’s convenience, the, Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours to the KO for approval at least seven calendar days prior to requested day. This requirement excludes work to be performed during specified hours.

2.2.2 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.2.3 Official Names of

Outlying Sites

Isa Air Base has 7 U.S. exclusive zones; the official names of the zones are:

Item

Title Description

1. Logistics Support Area (LSA)

2. Flight line

3. Fuel Farm

4. Field Ammunition Supply Point (FASP)

5. Riffa Patriot Missile Site (PAT 5)

6. Isa Patriot Missile Site (PAT 6)

7. Vehicle Inspection Station Gate (VIS Gate)

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall record the minutes of the meetings attended and shall submit the minutes per Section F.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractor’s teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

1. To develop a cohesive team with common purpose, commitment and established communication processes.

2. Identifying risks and opportunities for the team to address.

3. To sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Formal Partnering The initial session should be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award. The initial Partnering Meeting will be at least

Item

Title Description one day in duration and held at a neutral location off the installation that is acceptable to the Contractor and to the Government. Follow-on sessions should be scheduled every three to six months and typically last a half day or less. The frequency, duration, and locations of follow-on sessions should be agreed to by both parties during the initial Partnering Meeting. The Contractor shall pay all costs associated with the partnering effort including facilitator, meeting room, and other incidental items. Before the partnering session, the Contractor shall coordinate with the facilitator the requirements for incidental items (audio-visual equipment, computer(s), easels, flipchart paper, colored markers, note paper, pens/pencils, colored flash cards, etc.) and have these items available at the partnering session. The Contractor will provide copies of any documents used for the Partnering Meeting for distribution to all attendees. The facilitator must be acceptable to both the Contractor and the Government. The participants shall pay their own costs for meals, lodging, and transportation associated with partnering.

2.3.3.2 Contract Partnering

Administration

Upon award, the Government will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. Commence discussions with the Contractor to select a facilitator and location that are acceptable to both partners. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary core management and support personnel to successfully partner on this contract.

2.3.4 Permits and

Licenses

The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal and Host Nation laws and regulations. The Contractor shall submit copies of

Item

Title Description

Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause 52.228-

5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days’ written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

Other as required by local law.

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government

Information Technology (IT) System

The Government IT system is OneNet. The Government will not provide OneNet access or computers for the Contractor’s use. The Contractor shall be responsible for providing an IT solution for their use.

The Contractor shall be required to have CAC or ALT Tokens capability for functions such as dining (STORES, FSM3) and open purchasing (FedMall, GSA, etc.). Access and System Authorization Access Request (SAAR) processing for DoD websites will be coordinated with DoD stakeholders.

Item

Title Description

2.3.8 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), Host Nation and other applicable Directives, Instructions, and References are listed in J-0200000-02 and individual annexes. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.9 Invoicing

Procedures

Invoicing Procedures are identified in J-0200000-03

The Contractor shall submit their invoice on company letterhead with name, address, invoice date, invoice number, description of services provided (contract number and title);

name and address of contractor official to whom payment is to be sent; name, address and email address of the person to notify in the event of a defective invoice; taxpayer identification number (if applicable); and, electronic funds transfer information. The description of services shall include the Contract Line Item Number (CLIN) and SubContract Line Item Numbers (SLINs) for billing purposes. Section F identifies monthly records and reports that shall be submitted with the Contractor’s invoice.

2.3.10 Forms Forms referenced will be provided after award.

2.4 Government-

Furnished Property, Materials and Services

In accordance with FAR 52.245-1, GOVERNMENT PROPERTY and the following paragraphs, the Government may furnish or make available to the Contractor certain Government-owned facilities, utilities, materials, equipment and services for use in connection with this contract as stated below.

2.4.1 Government-

Furnished Facilities

(GFF)

A list of Government Furnished Facilities is provided in J- 0200000-04.

2.4.2 Government-

Furnished Utilities

The Government will furnish water and electricity at existing outlets required for the work to be performed under the contract at no cost to the Contractor. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. The Contractor shall provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.4.3 Government-

Furnished Materials

No GFM will be provided.

Item

Title Description

(GFM)

2.4.4 Government-

Furnished Equipment (GFE)

The Government will provide the Contractor the use of GFE listed in J-0200000-05. Annex 0402000 Fire and Emergency Services GFE is listed in J-0402000-05. The listing of GFE shall not be construed as being sufficient or adequate to meet the requirements of this contract. The Contractor shall provide periodic servicing, maintenance, and repair of the equipment accepted for use at no cost to the Government, and the total or partial breakdown or failure of GFE shall not relieve the Contractor of responsibility to fully perform the work of the contract. If any GFE becomes uneconomical to operate or unusable the Contractor is responsible for providing all replacement equipment. Ownership of new equipment procured by the Contractor shall remain with the Contractor. The original GFE shall be returned to the Government for disposal.

Upon completion or termination of the contract, all remaining GFE shall be returned to the Government in the same condition as received, except for normal wear and tear.

All GFE shall be managed in accordance with the guidelines set forth in the Government-Furnished Property clauses of this contract and maintained in accordance with the appropriate technical specifications of this contract. The Contractor shall ensure GFE inventory is updated monthly in MAXIMO no later than ten working days following the end of the month. The listing shall include as minimum:

1. GFE type

2. Property number

3. Property nomenclature, serial number, and model number

4. Quantity and unit price

5. Purchase order number and date.

2.4.5 Government-

Furnished Services

(GFS)

No GFS will be provided.

2.5 Galley Access Contractor personnel may eat at Isa Galley facilities, subject to payment of the applicable rates.

2.5.1 Galley Charges The Contractor shall pay the DOD food service standard meal rate for employees eating in the Galley. The total monthly meal charge amount will be calculated based upon NAVSUP 1291 Signature Record. Meal rates are updated on the SOMR annually by NAVSUP.

The Contractor shall provide a check or EFT payment to the Isa Food Services Officer no later than the fifth calendar day after the end of each month. The Check/EFT will be issued in US dollars, drawn on a US financial institution and made

Item

Title Description payable to the Treasurer of the United States.

2.6 Contractor-

Furnished Items

The Contractor shall provide all labor, supervision, tools, equipment, materials, parts, supplies, components, facilities transportation and other items necessary to perform the requirements of this contract. Lack of availability of labor, supervision, tools, equipment, materials, parts, supplies, components, facilities, transportation, and other items necessary to perform the requirements of this contract will not relieve the Contractor from the requirements to complete all work within the time limits specified herein.

The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items shall be removed and replaced by the Contractor at no additional cost to the Government.

Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available.

The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

2.7 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.7.1 Safeguarding

Information

The Contractor shall safeguard controlled unclassified information and information associated with Government property in accordance with the latest revision of CNSSI 1253, DoDI 8582.01, NIST SP 800-53, NIST SP 800-171, SECNAV Defense Industrial Base (DIB) Memo, and applicable contract clauses. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800-171.

Contractor information and data systems that contain information associated with Government property shall comply with DoD Risk Management Framework (RMF) and shall not contain any information associated with Government property beyond that included in any attachments.

The Contractor shall develop Plans of Action and Milestones (POA&Ms) per NIST SP 800-171, track accomplishment, and submit to the Government per Section F.

Item

Title Description

If cybersecurity incident is encountered or suspected related to any (Contractor or Government) Information Technology (IT) or Operating Technology (OT) systems, including Monitoring and Control Systems, the Contractor shall notify the Government per Section F.

2.7.2 Dissemination of

Information

DoD policy limits the dissemination of information.

Instructions, Directives, and References, such as: Floor Plans, Post Orders, and Standard Operating Procedures will be made available to the successful offeror with appropriate credentials post award.

2.7.3 Work Reception The Contractor shall provide the capability to receive, classify, issue, correspond, and respond to service work orders 24 hours per day seven days per week. Work requests shall be received via walk-ins, phone calls and emails from all base wide customers. Service Orders and Project Work are considered received by the Contractor at the time and date the information is received by the Contractor’s work reception desk. The work reception desks shall be operated by Contractor’s representatives fluent in the English language and shall have a thorough knowledge and understanding of the contract requirements, 24 hours a day, seven days a week.

2.7.4 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the KO. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.7.5 Work Schedule The Contractor's work shall not interfere with normal Government business. In those cases, where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls.

The Contractor shall notify the KO of any difficulty in scheduling work due to Government controls. The notification shall include, at a minimum, the following:

• The date and time the work was initially coordinated.

• The name and phone number of the Government

Item

Title Description person with whom the work was initially coordinated.

• The name and phone number of the Government person who prevented the work from being performed as previously coordinated.

The alternative date and time the Government person requested the work be accomplished.

2.7.5.1 Annual Work

Schedule

The Contractor shall submit an annual schedule of planned performance of work per Section F. This schedule shall be developed in conjunction with the "Frequency Schedules" given in the Technical Annexes or Attachments, and shall identify the following:

(1) Days of the week on which the Contractor will perform services with a frequency ranging from "daily" to "monthly".

(2) Month of the year in which the Contractor will perform services with a frequency ranging from "quarterly" to "annually".

The first annual work schedule shall be accompanied by a detailed monthly schedule, as defined below, for the first two (2) months of the contract. In case of any circumstance that results in a potential change in the annual schedule, the Contractor shall promptly submit a revised schedule to the

KO.

2.7.5.2 Monthly Work

Schedule

The Contractor shall develop a monthly work schedule identifying location, date, and time of performance for all services included in the approved annual work schedule for that month. Recurring services shall be identified by a daily work schedule organized by building/area and indicating the type and location of work to be performed, complete with the hour of the day and the estimated time to complete the work. When other than daily services fall on a holiday, alternate dates shall be specified. The schedule shall also identify all work ordered under the indefinite quantity portion of the contract, if any, complete with task order number and title, and scheduled start and completion dates.

The Contractor shall submit the monthly work schedule for approval per Section F.

2.7.6 Deliverables Deliverable requirements are specified in Sections C, F, H, I, J, and within the Directives, Instructions, and References.

The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, as directed by the KO, at no additional cost to the Government.

Except where otherwise specified, all deliverables shall be submitted electronically in a Microsoft Office compatible

Item

Title Description format. Deliverables shall include the company name, contract number, contract title, date, and shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN or clause. All formulas shall be traceable.

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

The Contractor shall establish and maintain a secure website for posting an electronic copy of all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website.

Government personnel access shall be limited to viewing and downloading of deliverables, but restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated deliverables posted to the website. Each deliverable posting on the website and each email notification shall include the title of the deliverable, the spec item requiring the deliverable, and the date and time the deliverable was posted. All deliverables shall be available to authorized Government personnel 24 hours/day and 365 days/year for the duration of the contract.

2.7.7 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, affected tenants, and customers in accordance with local procedures within 30 minutes. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, affected tenants and customers as soon as practicable and provide the status of repairs, as directed until normal operation is restored.

2.7.8 NAVFAC

MAXIMO

MAXIMO is the Computerized Maintenance Management System (CMMS) used by the Government for work order history, asset management, and condition assessment. The Contractor shall provide all required data for NAVFAC MAXIMO as identified below:

Work order, asset, specification, and condition assessment data created by the Contractor is recorded in NAVFAC MAXIMO for all work performed in 1501000 Facility Management, 1502000 Facility Investment, Annex 16 Utilities sub-annexes and Annex 1700000 BSVE.

2.7.8.1 MAXIMO Data Required data fields for work orders are indicated in the Service Provider Information provided in J-0200000-06.

Asset inventory data requirements are indicated in the Asset

Item

Title Description

Information provided in J-0200000-06, including additional data for Utilities assets. Required data for documenting condition assessments is indicated in the Characteristic Meter Reading Information provided in J-0200000-06.

Specified data shall be provided for all work performed in all annexes. Further instructional information detailing the process for submitting the specified information for NAVFAC MAXIMO Data Reporting is provided in J- 0200000-07.

The Service Provider, Asset, Specification, and Characteristic Meter Reading Interfaces are used in multiple processes for loading data into MAXIMO by the Government and the format may be updated periodically.

As part of the update the Contractor may be asked to modify the file to add/move columns in their submission. The Contractor also shall provide up to 10 extra data elements or columns with as many as 150 characters per element for the Government to define during contract performance at no additional cost to the Government. The Government will provide the Contractor 60 calendar days’ notice of modifications to the Service Provider, Asset, Specification, or Characteristic Meter Reading Interfaces file format.

2.7.8.2 MAXIMO Method

of Data Entry

The Contractor shall provide data for NAVFAC MAXIMO using the method detailed below:

DIRECT ENTRY: The Contractor shall manually enter required work order and condition assessment data directly into NAVFAC MAXIMO. The Contractor shall ensure all information is updated by the end of each workday for all work performed.

If the Contractor does not have access to NAVFAC MAXIMO at contract start, work order and condition assessment data shall be submitted in a pipe delimited flat-file following the NAVFAC MAXIMO Data Reporting process per Section F. Any failures in processing of the flat-file shall be corrected and resubmitted by the Contractor. In order to demonstrate the ability to properly format the flat-file, the Contractor shall provide a Sample Pipe Delimited Flat-file per Section F. Flat file submission of work order and condition assessment data will be allowed for a period not to exceed six months unless an extension is approved in writing by the KO.

2.7.8.3 MAXIMO Access The process for obtaining access and establishing MAXIMO accounts are detailed in the NAVFAC MAXIMO System Access Procedures provided in J-0200000-08.

Once accounts have been established, MAXIMO can be accessed at https://maximo.navfac.navy.mil.

The Government will provide access to workstations for the dedicated use of the Contractor to access MAXIMO for Direct Entry of required data.

The Contractor shall provide all necessary computer equipment and Internet Service Provider (ISP) accounts to access Maximo for direct entry of required data. The Contractor shall provide a list of personnel requiring MAXIMO accounts.

2.7.8.4 MAXIMO Training The Government will provide or make available initial training on NAVFAC MAXIMO to Contractor personnel responsible for direct entry of work order, asset, specification, and condition assessment data. Additional training will be provided by the Government when there are significant changes to the NAVFAC MAXIMO software or data entry requirements. Training due to changeover of personnel will be the responsibility for the Contractor. The Contractor will be provided a general user guide, local instructions, and other materials by the Government as reference material for the use of NAVFAC MAXIMO.

2.7.9 Quality

Management System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The Contractor's QMS program shall address:

• Accurate documentation of work processes, procedures, and output measures.

• A systematic procedure for assessing compliance with performance objectives and standards.

• Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

• Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.7.9.1 Quality

Management (QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, the Contractor shall submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the

Item

Title Description following:

• Policy and objectives of Quality Management System

(QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

• Communication with government (customers)

2.7.9.2 Quality Inspection

and Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause

52.246-4, INSPECTION OF SERVICES – FIXED PRICE,

to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours. The file shall be turned over to the KO within five calendar days of termination of the contract.

2.7.9.3 Quality Inspection

and Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F.

The Contractor Quality Inspection and Surveillance Report shall include narrative of events; a tabulated summary and results of the quality inspection and surveillance events performed; inspection-driven corrective actions taken and the results attained; and management process adjustments during the previous month. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.7.10 Property

Management Plan

The Contractor shall establish and maintain a plan that meets the contract clause requirements of Specification Item 2.4, Government-Furnished Property, Materials and Services, of this Annex. This plan shall identify the Contractor’s policies, procedures, and practices in receiving

Item

Title Description and performing physical inventories, key control, repairing and maintaining, preserving and protecting, and reporting the disposition of accepted government property in its possession. The Property Management Plan shall be submitted per Section F.

2.7.11 System and

Equipment Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced. Substitutes for replacement components must be accepted by the KO prior to use.

2.8 Expenses The Contractor is responsible for all operating and living expenses associated with performing work in Bahrain.

Contractor costs include, but are not limited to, Host Nation entry/work/residency visas, passports, customs, immigration, housing, living expenses, wages, transportation, badging cost, insurance, taxes, training and overhead.

Any and all Host Nation fees required of companies employing host nation and other country national (OCN) personnel operating in, or sponsored by another agency to operate in the work site country, shall not exceed actual costs or percentage rates required by the Host Nation laws and regulations. Actual costs shall be identified in the offeror’s proposal and are subject to audit and verification.

2.9 Personnel

Requirements

The Contractor shall comply with ISA AIR BASE INSTRUCTION DETISAABINST 1000.1B, and any subsequent revisions and the personnel requirements stated below.

2.9.1 Key Personnel The Contractor shall submit a List of Key Personnel and on site supervisors for this contract per Section F. The list shall include names of personnel and their position title and shall be revised as applicable for the contract.

2.9.1.1 Project Manager

(PM)

The Contractor shall provide a PM and alternate PM, as applicable, who has the have full authority to act for the Contractor on all contract matters relating to this contract.

The PM or alternate shall be on-site during the Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours. The PM and alternates shall possess secret clearances.

2.9.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate shall be on-site within during the Government's regular working hours and shall be available

Item

Title Description on-site within two hours after the Government’s regular working hours.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall have experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity.

The Quality Manager shall not be the same person as the

SSHO.

2.9.1.3 Site Safety and

Health Officer

(SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR

1926.16 are met for the project. Provide a Safety oversight team that includes a minimum of one Competent Person at the project site to function as the Site Safety and Health Officer (SSHO). The SSHO or an equally-qualified Designated Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER (SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed three years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three years’ experience if he possesses a Certified Safety Professional (CSP) or safety and health degree. The SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24

Item

Title Description hours of formal safety and health related coursework every four years. The SSHO shall not be the same person as the project manager.

2.9.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract.

Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.9.2.1 Employee

Certification and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for Government review within 2 hours of request.

Failure to maintain required certifications may result in deductions from invoices.

Certification, training, and licensing requirements are further identified in individual annexes.

2.9.2.2 Employee

Appearance

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO reserves the right to determine the acceptability of any clothing worn. All Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.9.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.9.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.9.2.5 Removal of

Employees

The Contractor shall remove from the site any individual at no cost to the Government whose continued employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interests of National Security.

Item

Title Description

2.9.2.6 Employee

Information

The Contractor shall provide the KO prior to admission to site of work with the following information on all Contractor and subcontractor employees who will require access to the station premises during the performance of this contract:

(a) Name

(b) Nationality/Passport #/Expiration Date

(c) Nationality

(d) Civilian Population Registry Number (CPR)

(e) CPR Expiration Date

(f) Visa Expiration Date/Access Expiration Date

2.9.3 Enterprise-wide

Contractor Manpower Reporting Application (eCMRA)

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://doncmra.nmci.navy.mil.

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September

30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

2.10 Security

Requirements

The Contractor shall comply with all US and RBAF security…