EUHW RFP Questions Pt 1 - 31OCT2018 - Final.xlsx
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- Attached to
- NGEN-R End User Hardware as a Service and Supply
- Solicitation number
- N00039-18-R-0004
About this file
This federal solicitation requests proposals for end user hardware as a service and supply for the Department of the Navy. Products required include laptops, desktops, tablets, virtual desktops, thin/zero clients, and associated peripherals. Services include provisioning, maintenance, and disposition of workstations. Responses were due by September 14, 2018. The contract will have firm-fixed-price and cost reimbursement line items over a three year base period and six one-year options. The solicitation is full and open competition under FAR Parts 12 and 15 for commercial items. The NAICS code is 541512 with a $27.5 million size standard. The government anticipates a single award IDIQ. This contract will serve as the primary source for Navy, Marine Corps, NMCI, ONE-Net, and MCEN end user hardware requirements.
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Q&A 1 Ready to Post
| # | Question or Comment | Answer | RESPONSE POSTED ON ECOMMERCE |
| 1 | Pricing of EUHWaaS Deployable Computing |
Reference: Attachment 1 - PWS, Section 3.2.6 EUHWaaS Deployable Computing, Page 16 EUHW Attachment L-1, EUHW Price Workbook Question: We interpret the utilization of CLIN 0003AA - Deployable Seat Uplift ("Unit of Issue" is "Monthly") in the following manner:
- The Government would order a quantity of any of CLINs 0001AA through 0001AL
- The Government would then order the same matching quantity of CLIN 0003AA
- The EUHW Contractor would bill the Government for a total of 36 monthly fees for both CLINs Please confirm that the above interpretation is correct. If it is correct, could the Government then explain how CLIN 0003AB - Legacy Deployable Seat Uplift is to be handled? We assume that the "legacy" EUHWaaS hardware has already been in service prior to the ordering of this CLIN. How many months will the Contractor be allowed for to bill the Government for this CLIN since the underlying seats would have less than 36 months remaining in their life cycle? Will the Contractor be allowed to bill the Government a total of 36 months for CLIN 0003AB? Please clarify. All services are billed on a month-to-month basis.
The period of service for CLIN 0001xx is independent of the period of service for CLIN 0003xx.
CLIN 0003AA Uplift will be ordered and associated to each CLIN 0001xx computer that needs to be deployed. It can only be billed for the time that CLIN 0003AA is on Task Order. When the devices return from being deployed, CLIN 0003AA is ended on the Task Order.
| CLIN 0003AB will be ordered for each Legacy Seat that needs to be deployed as a single item. It can only be billed for the time that CLIN 0003AB is on Task Order. | 10/31/18 | ||||
| 2 | "3.4.1 | "This section calls for the contractor to execute the SCRM Plan (Attachment 15) but attachment 15 is "EUHW Attch 15 Warranty Tracking and Administration FINAL". Please provide the SCRM Plan and de-conflict the attachment name." | An amendment to the RFP will correct the attachment names and numbering. The SCRM Plan, Attachment 15, shall be proposed by the offeror. No sample or template will be provided by the Government. | 10/31/18 | |
| 3 | "a) If prime's contract (on new deployment) is cancelled prior to end of LOAN term will Government continue to pay LOAN? |
i) Will payments continue to be made per LOAN T&Cs or PIF at time of early termination?
ii) Does Government expect that payments will be assigned to new prime? Would new prime become contractor's obligor for remaining LOAN payments?" In accordance with the solicitation, end user hardware will be procured as a service (EUHWaaS) and as a supply. The Government is not loaning or leasing the devices, but rather the devices are provided as part of a service. The Government will not incur any penalties associated with the cancelation of an order for any EUHWaaS devices which have been on order for less than 36 months.
| The Government intends to award a follow on contract and refresh devices prior to the end of this contract. | 10/31/18 | |||
| 4 | "Does the government desire an Executive Summary as part of the proposal? If so which section would it count towards page count?" | The solicitation does not require an Executive Summary. | 10/31/18 | |
| 5 | "Industry standard for business class mobility products is 64-bit to 128-bit encryption, the requirement for 256bit encryption will severly limit available offerings to the govt. Will the govt please reduce the bit requirements to 128-bit encryption." | The Government's requirement is for 256-bit encryption and will remain as stated. | 10/31/18 | |
| 6 | "The requirement on the general tab of Attach 10 EUHW Device Specifications is that ""All Cameras will be disabled by default unless specified in the order."" In addition the EUHW Price Workbook includes a CLIN for Camera\Mic Removal CLIN 0007AE. Please clarify what EUHW devices require web cameras. We recommend adding a row to the the general tab stating Camera required Y/N. " | An amendment to the RFP will update Attachment 10, Device Specifications to specify which devices require a webcam. | 10/31/18 | |
| 7 | 2-in-1 Detachable All major OEM's in the Enterprise Class products in the 2-in-1 detachable industry that offer a 2-in-1 device have varying viewable screen sizes based on each manufacturers configurations. In order to facilitate competition will the government please modify the screen size requirement to state a range of 11.6" to 14". | There is no change to the requirement. The threshold has been established to meet the government's minimum requirement. | 10/31/18 | |
| 8 | 2-in-1 Detachable The requirement is for an embedded or integrated NIC. Many ultra portables devices are designed for mobilty with wifi connections instead of integrated ethernet ports. We request the ability to incude an adapter to meet this requirement? | There is no change to the requirement. An adapter is not authorized to meet this requirement. An integrated NIC is required to meet operational uses where WiFi is not viable or allowed. | 10/31/18 | |
| 9 | 3. Transfer, Storage, Refresh Frequency, and Ordering of Images |
Reference: Attachment 1 - PWS, Section 3.2.1 Core Build Imaging, Page 9 Question: How will the Government transfer disk images to the EUHW Contractor?
To meet SLRs for OCONUS deliveries, it might be necessary to maintain integration facilities overseas. Will the EUHW Contractor be allowed to store these disk images outside of the United States?
How often does the Government refresh an image?
Does the Government maintain multiple active versions of the NIPR and SIPR disk images for a given system configuration?
| If so, how does it identify which image variant is to be installed for any given order? | Any new image will replace an old image. There is only one active version of each NIPR or SIPR desk images. | 10/31/18 | |||
| 10 | 3.2.2 | "Sections 3.2.2 3.4.5 and Attachment 11 SLRs (SLR 37.1 and 37.3) state EUHW and peripherals must be delivered within 5 days of order receipt. We recommend using 5 days for CONUS and 7-10 days for OCONUS delivery. " | An amendment to the RFP will change the delivery time requirement for OCONUS delivery to 10 days. | 10/31/18 | |
| 11 | 3.2.3.1 | "In section 3.2.3.1 of the PWS the requirement states to ""Ensure EUHW can be deployed on either NIPRNet or SIPRNet Networks. Devices deployed on the SIPRNet may require a Carriage Assembly as defined in the Task Order."" Please define what devices require a Carriage Assembly on Attachment 10 Device Specifications. We recommend adding a row to the the general tab stating Carriage Assembly required Y/N. " | The Carriage Assembly is required for all Desktop devices, excluding the Ultra-Small Desktop. An amendment to the RFP will update the language in PWS section 3.2.3.1 and Carriage Assembly CLIN descriptions. |
| 10/31/18 | ||||
| 12 | 3.2.9 | "In order to properly price the Legacy EUHWaaS Support Services can you please provide the part number description and duration of the existing warranty?" | The Government intends to definitize the price of the Legacy EUHWaaS after contract award. The list of devices will be provided after contract award. | 10/31/18 |
| 13 | 3.4.1 | "This section calls for the contractor to execute the SCRM Plan (Attachment 15) but attachment 15 is ""EUHW Attch 15 Warranty Tracking and Administration FINAL"". Please provide the SCRM Plan and deconflict the attachment name. " | An amendment to the RFP will correct the attachment name. The SCRM Plan, Attachment 15, shall be proposed by the offeror. No sample or template will be provided by the Government. | 10/31/18 |
| 14 | 7. What Is Included in EUHWaaS |
Reference: Attachment 1 - PWS, Section 3.2.2.1 End User Hardware As-a-Service, Section 3.2.5 EUHWaaS Device Refresh, 3.2.7 Service Management of EUHWaaS Devices, 3.2.8 EUHW Service Desk Functionality, 3.4.6 Hardware Device Return & Disposal Question: Section 3.2.2.1 states "EUHWaaS includes the provisioning, storage of spares, configuration, testing, integration, installation, operation, maintenance, EOL disposal of NIPRNet and SIPRNet EUHW, and internal storage device removal and destruction requirements identified in Hardware Device Return & Disposal (Section 3.4.6)." Meanwhile, others sections of the SOW makes it clear that the Network Manager will be responsible for installing new systems, servicing them, and disposing of them.
| Will the EUHW Contractor be responsible for paying the Network Manager to perform the services stipulated in Sections 3.2.5, 3.2.7, 3.2.8, and 3.4.6? Or will the Government pay the Network Manager to perform these services as a part of the SMIT contract? Please clarify. | An amendment will be made to the PWS. The EUHW Contractor will not be responsible for paying the Network Manager to perform any SMIT functions. | 10/31/18 |
| 15 | a) If prime's contract (on new deployment) is cancelled prior to end of LOAN term will Government continue to pay LOAN? |
i) Will payments continue to be made per LOAN T&Cs or PIF at time of early termination?
ii) Does Government expect that payments will be assigned to new prime? Would new prime become contractor's obligor for remaining LOAN payments? In accordance with the solicitation, end user hardware will be procured as a service (EUHWaaS) and as a supply. The Government is not loaning or leasing the devices, but rather the devices are provided as part of a service. The Government will not incur any penalties associated with the cancelation of an order for any EUHWaaS devices which have been on order for less than 36 months.
| The Government intends to award a follow on contract and refresh devices prior to the end of this contract. | 10/31/18 | |||
| 16 | All major OEM's in the Business Class system mobile workstation industry that offer a 17" Mobile Workstation are above 6 lbs. In order to meet the computer and screen size requirements, we request the government change the weight requirement for the High Performance Laptop CLIN to be state "a minimum of 6.99lbs" | An amendment to RFP Attachment 10, Device Specifications, will adjust the weight specifications for the High Performance Laptop. | 10/31/18 | |
| 17 | All major OEM's in the Business Class system mobile workstation industry that offer a 17" Mobile Workstation device have screen sizes that range from 15.6"-17.3". In order to meet the computer and screen size requirements and comply with Industry standards, we request the government change the screen size requirement for the High Performance Laptop CLIN to be a 15.6" - 17.3" | The Government's screen size requirement for the High Performance Laptop will remain stated in Attachment 10, Device Specifications. | 10/31/18 | |
| 18 | All major OEM's in the Enterprise Class products in the 2-in-1 detachable industry that offer a 2-in-1 device have varying viewable screen sizes based on each manufacturers configurations. In order to facilitate competition will the government please modify the screen size requirement to state a range of 11.6" to 14". | The Government's requirement remains unchanged for the 2-in-1 detachable screen size. | 10/31/18 | |
| 19 | All major OEM's in the Enterprise Class products in the 2-in-1 detachable industry that offer a 2-in-1 device have varying weights based on each manufacturers configurations. In order to facilitate competition will the government please modify the weight requirement to state a maximum weight of 3.2lbs. | An amendment to RFP Attachment 10, Device Specifications, will be issued to clarify that the maximum weight listed for the 2-in-1 Detachable is only for the tablet portion of the device. | 10/31/18 | |
| 20 | All major OEM's in the Enterprise Class products in the mobile workstation industry that offer a 15-16" Mobile Workstation are above 5 lbs. In order to facilitate competition and accept the most effective solution will the government please modify the weight requirement to state a maximum of 5.6 lbs. | The Government intends to issue an amendment to the RFP to update the maximum weight for the Mid-Range Laptop found in Attachment 10, Devices Specifications. | 10/31/18 | |
| 21 | Are PCI expansion slots included in the 4-PCIe slot requirement? | Yes, the PCI expansion slots are the same as PCIe slots. | 10/31/18 | |
| 22 | As Attachments 4, 9, and 15 released a full three weeks after the initial 17 September 2018 RFP document release date, and this information is vital to the overarching solution. Vendor requests a three week extension to the RFP response date, making the new due date December 9, 2018. | Attachments 4, 9 and 15 shall be proposed by the offeror. No sample or template will be provided by the Government. Request for extension is not granted at this time. | 10/31/18 | |
| 23 | Based on market research, rugged handhelds that meet Processor, RAM, Storage, Weight and Display size are not available in the market today. In order to provide a government a compliant solution, we ask the govt to change the display size to 11.6" viewable? | The Government intends to issue an amendment to the RFP to update the threshold for the Rugged Tablet Display Size requirement found in Attachment 10, Devices Specifications. | 10/31/18 | |
| 24 | Based on market research, rugged handhelds that meet Processor, RAM, Storage, Weight and Display size are not available in the market today. In order to provide a government a compliant solution, we ask the govt to change the weight requirement to maxium weight of 3.12 lbs. | An amendment to RFP Attachment 10, Device Specifications, will be issued to increase the maximum weight requirement for the Rugged Tablet device. | 10/31/18 | |
| 25 | Can the government clarify terminology 'Full Bundle' vs 'Separately Ordered' in this table? From OEM perspective, the full bundle items such as monitor, keyboard, mouse, docking station and network cable are all singular peripherals with no 'bundle' or kit that would not be included (such as power cables as required for monitor) when ordered. Seeking clarification of this specific terminology as to what denotes a bundle from a separately ordered item of same model/type. | The full peripheral bundle is ordered separately for all EUHW devices. All required components to enable the Peripheral item to function (i.e. Power cords) shall be included. Only docking stations are "Separately Ordered." | 10/31/18 | |
| 26 | Can the government please clarify that the Network Management contact will be responsible for the removal and destruction of all internal media prior to shipping devices back to the EUHW contrctor? | An amendment to the RFP will clarify the language in PWS section 3.4.6, Hardware Device Return & Disposal. | 10/31/18 | |
| 27 | Can the government please clarify what 'Hostname' is defined as. Asset tags are typically associated at time of or just before system is shipped, concern that asset tag 'Hostname' field may not be identifiable prior to network assignment/fielding. | An amendment to the RFP will update the language related to "Hostname" to also mean "Workstation Name.". The EUHW contractor will receive the "workstation name" during the ordering process from the Network Manager prior to shipment. | 10/31/18 | |
| 28 | Can the Government provide the expected rollout / deployment schedule? | Refer to Attachment L-1, Price Workbook. The quantities reflect an estimated roll out/deployment schedule. | 10/31/18 | |
| 29 | Carton and/or Pallet Labeling |
Reference: None Question: Must each individual carton be affixed with a shipping label? Or it is acceptable to only affix a shipping label for a pallet of systems at a time? Does the Government or Network Manager have any specific requirement? The shipping label should be prepared in accordance with MIL-STD-129.
| 10/31/18 | |||
| 30 | Does Government expect replacement type device to be "like for like"? | Yes, the Government requires the Contractor to provide a replacement device of the same configuration for inoperable devices (PWS section 3.2.7) or purchased unrepairable EUHW devices under warranty (PWS section 3.4.3). | 10/31/18 |
| 31 | Does the SmartCard Enabled keyboard and USB 3 Button Optical with Scroll mouse need to be part of the base configuration or only offered within the peripheral bundle? | The "full peripheral bundle" is ordered separately from the EUHW devices. In accordance with PWS section 3.2.2, Hardware Peripherals, the SmartCard Enabled keyboard and USB 3 Button optical w/scroll mouse are only purchased as part of the Full Peripheral Bundle. | |
| 10/31/18 | |||
| 32 | Extent of the Applicability of FAR 252.225-7021 - Trade Agreements |
Reference: RFP N00039-18-R-0004 Document, FAR 252.225-7021, Page 146 Attachment 10 - EUHW Device Specifications, <Common HW REQs>, Row 9
| Question: Is FAR 252.225-7021 - Trade Agreements applicable to EUHWaaS since it is a "service" and not "supply" as Purchased EUHW is? Please clarify. | The Trade Agreement clause applies to EUHWaaS. | 10/31/18 | ||
| 33 | For the refinance (30 mo. LOAN), does the Government expect to be paid directly or does it expect that the 3rd party provider be paid directly by contractor? | In accordance with PWS section 3.2.9, the Government intends to pay for the continued use of the legacy EUHWaaS devices under this new contract. The Government intends to definitize the price of the Legacy EUHWaaS after contract award. Additional information will be provided after contract award. | 10/31/18 | |
| 34 | For the SHOCK - FUNCTIONAL SHOCK requirement - please clarify which specific MIL-STD 810G Procedure and Test you are referring to | For the SHOCK - FUNCTIONAL SHOCK requirement refer to Attachment 17, Rugged Laptops and Tablets Test Conditions FINAL, paragraph 2(m). | 10/31/18 | |
| 35 | Given the changes listed Addendum 1 please provide updated pricing documents, including the "EUHW Attch L-1, EUHW Price Workbook FINAL.xlsx" | An amendment to the RFP will be issued to update Attachment L-1, Pricing Workbook. | 10/31/18 | |
| 36 | High Performance Desktop Is it the government's intent to have vpro capable processors only, or is the government requiring the activation of the vpro management suite? | The Government's intent is to have vPro capable processors only. | 10/31/18 | |
| 37 | High Performance Laptop All major OEM's in the Business Class system mobile workstation industry that offer a 17" Mobile Workstation device have screen sizes that range from 15.6"-17.3". In order to meet the computer and screen size requirements and comply with Industry standards, we request the government change the screen size requirement for the High Performance Laptop CLIN to be a 15.6" - 17.3" | There is no change to the requirement. The threshold has been established to meet the government's requirement. | 10/31/18 | |
| 38 | High Performance Laptop In in effort to increase fair and open competition, will the government allow alternative digital video outputs? For example, HDMI in lieu of of DP | An amendment to the RFP will update Attachment 10, Device Specifications, "Common HW REQs" tab, to clarify the Video Display Port capability threshold. | 10/31/18 | |
| 39 | High Performance Laptop Industry for Business and Enterprise Class mobile devices has moved away from minimum weight standards for devices in favor of technology advances in computer power and efficiency through ever-slimming devices. As such, in order to align with industry standards we request that the weight requirements for this category be removed. | The weight specification for High Performance Laptop is a Maximum Weight, not a minimum weight. If the weight of the unit offered is less than the Maximum, then it meets the requirement. | 10/31/18 | |
| 40 | High Performance Laptop Industry standard for minimum requirement to support Win10 functionality is 8GB RAM. In effort to reduce costs for the government, will the government consider reducing the memory capacity requirement to 32GB? | No, the memory capacity requirement for High Performance Laptop is 64GB. | 10/31/18 | |
| 41 | If assets returned for replacement device, is the Government's expectation that payments will stop for the period of time it takes to redeploy the replacement devices? | No, in accordance with PWS Section 3.2.7, the contractor shall repair, or replace, inoperable EUHWaaS devices no later than seventy-two hours after receiving the service request. Devices due for refresh shall be delivered in accordance with PWS Section 3.2.5. | 10/31/18 | |
| 42 | In an effort to reduce costs, as this is a mid-range desktop, would the government consider reducing the video requirement from 8GB to 4GB? | The Government intends to issue an amendment to the RFP to update the Graphics requirements found in Attachment 10, Devices Specifications. | ||
| 10/31/18 | ||||
| 43 | In in effort to increase fair and open competition, will the government allow all alternative digital video outputs? For example, mDP | An amendment to the RFP will update Attachment 10, Device Specifications, "Common HW REQs" tab, to clarify the Video Display Port capability threshold. | 10/31/18 | |
| 44 | In in effort to increase fair and open competition, will the government allow alternative digital video outputs? For example, HDMI in lieu of of DP | Yes, the Government will allow equivalent digital video outputs, so long as the display ports meets or exceeds the specified display port(s) listed within Attachment 10, Device Specifications. An amendment to the RFP will update Attachment 10, Device Specifications, "Common HW REQs" tab, to clarify the Video Display Port capability threshold. |
| 10/31/18 | |||
| 45 | In in effort to increase fair and open competition, will the government allow alternative digital video outputs? For example, HDMI in lieu of of DP? | Yes, the Government will allow equivalent digital video outputs, so long as the display ports meets or exceeds the specified display port(s) listed within Attachment 10, Device Specifications. An amendment to the RFP will update Attachment 10, Device Specifications, "Common HW REQs" tab, to clarify the Video Display Port capability threshold. | 10/31/18 |
| 46 | In order to allow for a greater range of higher performance processors, will the government please modify the base frequency minimum from 2.6GHz to 2.5GHz, while still exceeding the boost clock speed requirement, and increase the TDP to 140W or lower? | Norman V (24 OCT 2018): The thresholds listed generate the desired level of uplift from General Purpose to Mid Range to High Performance . A review of more current chip offerings was made and the processor thresholds were adjusted and finalized. |
| 10/31/18 | ||||
| 47 | In order to allow for a greater range of higher performance processors, will the government please modify the TDP required to state "140W or lower" | No change to the requirement. The thresholds listed the desired level of uplift from General Purpose to Mid Range to High Performance. | 10/31/18 | |
| 48 | In order to meet current Intel Coffee Lake processor standards and provide the government with the latest Intel technology, will the government please modify the base clockspeed to 2.5 Ghz or greater to match Intel standards? | An amendment to RFP Attachment 10, Device Specifications, will be issued to update processor requirements based upon the Government device requirements. | 10/31/18 | |
| 49 | In order to reduce costs while maintaining like performance with graphics, will the government accept dual graphics cards to meet the 24GB graphics requirement? | An amendment to RFP Attachment 10, Device Specifications, will update the graphics thresholds for the devices. | 10/31/18 | |
| 50 | In order to reduce costs while maintaining like performance with graphics, will the government accept dual graphics cards to meet the 8GB graphics requirement? | The Government intends to issue an amendment to the RFP to update the Graphics requirements found in Attachment 10, Devices Specifications. | ||
| 10/31/18 | ||||
| 51 | Indicate which configurations under 3.2.3.1 will require NIAP approved access to secure and unsecure networks from a single keyboard, mouse, and monitor. If not, please indicate where this requirement will be addressed. | NIAP compliance is not an EUHW requirement. | 10/31/18 | |
| 52 | Industry for Business and Enterprise Class mobile devices has moved away from minimum weight standards for devices in favor of technology advances in computer power and efficiency through ever-slimming devices. As such, in order to align with industry standards we request that the weight requirements for this category be removed. | Attachment 10, Device Specifications, is stated in terms of maximum weight requirements that devices shall not exceed. | 10/31/18 | |
| 53 | Industry standard for business class mobility products is 64-bit to 128-bit encryption, the requirement for 256bit encryption will severly limit available offerings to the govt. | |||
| Will the govt please reduce the bit requirements to 128-bit encryption. | The Government's requirement is for 256-bit encryption and will remain as stated. | 10/31/18 | ||
| 54 | Industry standard for minimum requirement to support Win10 functionality is 8GB RAM. In effort to reduce costs for the government, will the government consider reducing the memory capacity requirement to 32GB? | The Government intends to issue an amendment to the RFP to update Attachment 10, Devices Specifications. | ||
| 10/31/18 | ||||
| 55 | Is it the government's intent to have vpro capable processors only, or is the government requiring the activation of the vpro management suite? | The Government's intent is to have vPro capable processors only. | 10/31/18 | |
| 56 | Is the memory requirement the max system capacity or is this the requirement of the system configuration? For example, the General Purpose Desktop requirement is 32GB RAM. Industry standard for minimum requirement to support Win10 functionality is 8GB RAM. Is the 32GB RAM the minimum requirement for RAM in that system, or is 32GB what the system must have a maximum capacity to handle for expansion? | The Government intends to issue an amendment to the RFP to update Attachment 10, Devices Specifications. An additional row will be added to address the threshold maximum capacity. | ||
| 10/31/18 | ||||
| 57 | Is there a particular processor you are looking at as a benchmark for these proc requirements? | No, there is not a specific processor in mind. Attachment 10, Device Specifications, provides thresholds, not absolutes. | 10/31/18 | |
| 58 | Labeling Requirements |
Reference: Attachment 1 - PWS, Section 3.4.4 Asset Management Question: According to the current SOW, each system must be affixed with the following tags:
EUHWaaS Navy: "NGEN" Asset Tag USMC: Marine Corps ID Plate (MCIP) and USMC Asset Tag Purchased EUHW Navy: "NGEN" Asset Tag and IUID Tag USMC: Marine Corps ID Plate (MCIP), USMC Asset Tag, and IUID
| Is it necessary to affix a label with information from any of the aforementioned tags on the outside of each system carton to ease their receiving? | No, MIL-STD-129 provides guidance for proper labeling. An amendment to the RFP will add MIL-STD-129 to the PWS. | 10/31/18 | ||
| 59 | Mid-Range Laptop Industry for Business and Enterprise Class mobile devices has moved away from minimum weight standards for devices in favor of technology advances in computer power and efficiency through ever-slimming devices. As such, in order to align with industry standards we request that the weight requirements for this category be removed. | The weight specification for Mid-Range Laptop is a Maximum Weight, not a minimum weight. If the weight of the unit offered is less than the Maximum, then it meets the requirement. | 10/31/18 | |
| 60 | Mid-Range Laptop All major OEM's in the Enterprise Class products in the mobile workstation industry that offer a 15-16" Mobile Workstation are above 5 lbs. In order to facilitate competition and accept the most effective solution will the government please modify the weight requirement to state a maximum of 5.6 lbs. | The weight specification for 2-in-1 Detachable is a Maximum Weight, not a minimum weight. If the weight of the unit offered is less than the Maximum, then it meets the requirement. | 10/31/18 | |
| 61 | Mid-Range Laptop processor requirements specify a 7th Generation H Series Intel Processor, which will soon be end of life. We recommend that the DON either specify an 8th Generation U Series Intel Processor of which will allow for vendors to meet the 5 lbs. weight requirement or if 8th Generation H Series Processor is still desired, weight modifications will need to be changed to 5.9 lbs. to reflect TAA Industry Offerings. | An amendment to RFP Attachment 10, Device Specifications, will be updated to reflect increases to the maximum laptop weights and changes to the processor thresholds. Attachment 10 "Common HW Reqs" tab will be updated to clearly state that offerings which exceed the thresholds established on the other tab are acceptable. | 10/31/18 | |
| 62 | No Display Monitor |
Reference: Attachment 10 - EUHW Device Specifications, <General>, Row 18 Question: We would like to confirm that the Government does not require any display monitor for General Purpose, Mid-Range, High-Performance, and Ultra-Small Desktops. Also, please confirm that each Zero/Thin Client must include two (2) display monitors with the specifications stipulated therein. Yes, the display monitor for General Purpose, Mid-Range, High-Performance, and Ultra-Small Desktops, will be ordered separately as part of the "Full Peripheral Bundle."
Correct, the Zero/Thin Client includes two (2) display monitors as stipulated within the specifications.
| 10/31/18 | |
| 63 | Order Volume |
Reference: none Question: Would the Government please share the following information with vendors?
-Minimum, maximum, and average number of EUHWaaS and Purchased EUHW orders per month -Minimum, maximum, and average number of peripheral device orders per month
| -Minimum, maximum, and average number of "Configuration Alteration" orders per month | The Government's estimated demand is listed in Attachment L-1, Price Workbook. Attachment L-1 provides averages. | 10/31/18 | ||
| 64 | Our Market Research shows that ruggedized systems which meet the environmental test and minimum standards specified in this RFQ point to a class of rugged systems that do not fall within the specified weight range. As such, in order to provide the goverment with a rugged offering that can meet minimum technical requirements and facilitate competition, we ask that the government please modify the weight requirement to state a maximum of 7.8 lbs | An amendment to RFP Attachment 10, Device Specifications, will adjust the weight specifications for the Ruggedized devices. | 10/31/18 | |
| 65 | Please clarify the intent of the webcam requirement. Is the Navy's intent that all laptops require a webcam installed in-factory? | An amendment to the RFP will update Attachment 10, Device Specifications to specify which devices require a webcam. | 10/31/18 | |
| 66 | Please clarify what "or higher" means when it comes DVI? Will the government accept HDMI as an alernative to DVI? | An amendment to the RFP will update Attachment 10, Device Specifications, "Common HW REQs" tab, to clarify the Video Display Port capability threshold requirements. | 10/31/18 | |
| 67 | Please provide the specification of the fiber NIC card. | An amendment to RFP Attachment 10, Device Specifications, will provide specifications for the fiber NIC card. | 10/31/18 | |
| 68 | Request that the Government please define how the qualified technician will "fully accept" the trouble ticket closure. | An amendment to the RFP will update the language in PWS section 3.4.3(a)(iv). | 10/31/18 | |
| 69 | Request the government provide a list of hardware type that requires a parent asset . Vendor assumes base seats (desktop, notebook, server) ONLY will be reportable unique assets, as they received unique UID/UII tags, in which case not sure what parent asset might ever apply. | There are no parent/child realtionships to the EUHW devices. There are no servers being procured. | ||
| 10/31/18 | ||||
| 70 | RFP documents state the standard order to have a webcam, but be disabled out of factory. Would the government consider optional CLIN's for orders that need a webcam versus including the webcam by default on every CLIN? | The Government's requirement remains unchanged. | 10/31/18 | |
| 71 | RFP states a requirement for all CLINs to be FCC Class A Compliant. We believe you mean Class B as FCC Class B pertains to client devices for end user computing. Please confirm the typographical error and that the government intended to state Class B." | An amendment to RFP Attachment 10, Device Speficiations will be issued to change FCC compliance requirement for EUHW devices to FCC Class B Compliant. | 10/31/18 | |
| 72 | RFP states a requirement for all CLINs to be FCC Class A Compliant. We believe you mean Class B as FCC Class B pertains to client devices for end user computing. Please confirm the typographical error and that the government intended to state Class B." | An amendment to RFP Attachment 10, Device Speficiations will be issued to change FCC compliance requirement for EUHW devices to FCC Class B Compliant. | 10/31/18 | |
| 73 | Rugged Laptop Based on market research, rugged handhelds that meet Processor, RAM, Storage, Weight and Display size are not available in the market today. In order to provide a government a compliant solution, we ask the govt to change the weight requirement to maxium weight of 3.12 lbs. | The weight specification for Rugged Laptop is a Maximum Weight, not a minimum weight. If the weight of the unit offered is less than the Maximum, then it meets the requirement. | 10/31/18 | |
| 74 | Rugged Laptop For the SHOCK - FUNCTIONAL SHOCK requirement - please clarify which specific MIL-STD 810G Procedure and Test you are referring to | For the SHOCK - FUNCTIONAL SHOCK requirement refer to Attachment 17, Rugged Laptops and Tablets Test Conditions FINAL, paragraph 2(m). | 10/31/18 | |
| 75 | Rugged Laptop In in effort to increase fair and open competition, will the government allow alternative digital video outputs? For example, HDMI in lieu of of DP | An amendment to the RFP will update Attachment 10, Device Specifications, "Common HW REQs" tab, to clarify the Video Display Port capability threshold. | 10/31/18 | |
| 76 | Rugged Laptop processor requirements specify a 7th Generation U Series Intel processor, which will soon be end of life. We recommend that the DON update the requirement to reflect an 8th Generation U Series Intel Processor. | There is no change to the requirement. An amendment to RFP Attachment 10 "Common HW REQs" tab will be updated to clearly state that offerings which exceed the thresholds established on the other tab are acceptable. | 10/31/18 | |
| 77 | Rugged Tablet calls for Processor 2/2 or Higher, 2.30/3.60 or higher, 15W or lower, VPro, 3MB or higher. No TAA Original Equipment Manufacture (OEM) can currently meet this requirement due to this processor creates too much heat and cannot be ventilated properly in this 8" Form Factor. We recommend the Form Factor be modified to 10" - 11.6" that can support this specification. Also, the maximum weight should be modified to 3.8 lbs. | An amendment will be issued to update the display and weight thresholds in Attachment 10, Device Specifications. | 10/31/18 | |
| 78 | Rugged Tablet Industry for Business and Enterprise Class mobile devices has moved away from minimum weight standards for devices in favor of technology advances in computer power and efficiency through ever-slimming devices. As such, in order to align with industry standards we request that the weight requirements for this category be removed. | The weight specification for Rugged Tablet is a Maximum Weight, not a minimum weight. If the weight of the unit offered is less than the Maximum, then it meets the requirement. | 10/31/18 | |
| 79 | Section 3.2.6.1 does not exist. Please provide clarification on the requirement with an available section. | The PWS will be updated to remove reference to section 3.2.6.1. | 10/31/18 | |
| 80 | Shipping and packing is in accordance with MIL STD 129. For controlled, sensitive, classified, and pilferable items (except for FMS shipments), the shipping documentation shall be placed inside all containers rather than on the outside. For classified shipments, marking that indicates the classified nature of the materiel and its security classification shall not appear on the exterior of each container if it will identify the classified nature of the shipment. The PWS will be updated to incorporate MIL-STD-129. | MIL-STD-129 addresses shipping and packing and provides instruction for classified shipments. An amendment to the RFP will add MIL-STD-129 to the PWS. | 10/31/18 | |
| 81 | Term of the Warranty for Purchased EUHW |
Reference: Attachment 1 - PWS, Section 3.4.3 Purchased EUHW Warranty Management, Page 21
| Question: The referenced section does not stipulate a requirement for the length of the warranty for Purchased EUHW. Is it 36 months? Please clarify. | The Government requires a standard commercial warranty, with the standard warranty term. | 10/31/18 | ||
| 82 | The High Performance Desktop Graphics and Video Display Port requirements specify, "Discrete HD graphics with quad monitor support, 24GB" and 5 (4 Display Port or higher, 1 DVI-I or higher). This requirement defines the Nvidia Quadro P6000, which offers 4 Display Ports and 1 DVI-D. The DON's requirement for DVI-I will eliminate this graphics card from being bid. We recommend the DON change this requirement to DVI-D to prevent the graphics card from being eliminated, since the manufacturer only supports a DVI-D connector. | An amendment to the RFP Attachment 10, Device Specifications, will be issued to updated to reflect changes to the thresholds. | 10/31/18 | |
| 83 | The list of exhibits and Attachments from RFP Word document N00039-18-R-0004 FINAL 17SEP2018 page 145 listing Exhibits & Attachments does not match up/mirror the Attachments list on FBO & GovWin. Please provide clarification on the correct name and number for the NGEN exhibits and attachments. | There are no attachment on FBO or GovWin. The Attachments are available on SPAWAR e-Commerence or in the NGEN-R Bidder's Library. An amendment will be issued to correct any descrepancies. | 10/31/18 | |
| 84 | The paragraph states that Installation is part of the requirement. Is that Onsite Installation of all EUHWaaS? | An amendment to the RFP will update PWS section 3.2.2.1 to remove integration, installation, and operation. | 10/31/18 | |
| 85 | The requirement for TDP of 65W or lower allows vendors to position 35W processors which are highly prevelent in Micro Desktop space, however, the base and boost clock speed requirements are forcing this category into the 65W processor. To open up competition and provide a balance of performance and cost will govt relax clock speed requirement to allow base clockspeed of 2.0 or better and boost clockspeed of 3.5 or better? | The Government's requirement remains unchanged. The desire is for the General Purpose and Ultra-Small desktops to be technically equivalent. The categories are designed to offer the base-level functionality in two different form factors to meet multiple usability requirements in the field. Attachment 10 provides device specification thresholds. | 10/31/18 | |
| 86 | The requirement is for an embedded or integrated NIC. Many ultra portables devices are designed for mobilty with wifi connections instead of integrated ethernet ports. We request the ability to incude an adapter to meet this requirement? | No, an adapter is not acceptable. The Government requires an integrated NIC due to its operational requirements. | 10/31/18 | |
| 87 | The RFP states that all devices must be FCC Class A, however, Class A certification is for Enterprise class products like servers and storage. We believe the Government meant FCC Class B, as that pertains to end-user computing devices like laptops and desktops. Please confirm the typographical error and that the government intended to state Class B. | An amendment to RFP Attachment 10, Device Speficiations will be issued to change FCC compliance requirement for EUHW devices to FCC Class B Compliant. | 10/31/18 | |
| 88 | There are two Attachements 15. One release on Sept. 17, 2018 title EUHW Attch 15, Warranty Tracking and Administration FINAL and the one release on October 9, 2018 2018 titled Attachment 15 Supply Chain Risk Management Implementation Plan - As Proposed FINAL. Please provide an updated numbering for these docuemnts so as to not cause confusion. | |||
| An amendment to the RFP will correct the numbering issue. | 10/31/18 | |||
| 89 | There are two Attachments 15. One release on Sept. 17, 2018 title "EUHW Attch 15, Warranty Tracking and Administration FINAL" and the one release on October 9, 2018 2018 titled "Attachment 15 Supply Chain Risk Management Implementation Plan As Proposed FINAL". Please provide an updated numbering for these docuemnts so as to not cause confusion. | An amendment to the RFP will correct the numbering issue. | 10/31/18 | |
| 90 | Vendor requests an additional Q&A period due to the tremendous amount of detail in the 194 pages of Attachment 14 that included SCRM Plan. Appendix E within Attachment 14 is the SCRM Plan for NEN Network with no discernable instructions on what the Navy needs in the SCRM plan. Vendor reqeusts that the Navy agree to allow for additional questions to be submitted specifically as they relate to attachment 14, once Vendor has time to fully digest the Plan. | This request will be addressed in the amendment to the RFP. | 10/31/18 | |
| 91 | Video Display Ports for High Performance Desktop |
Reference: Attachment 10 - EUHW Device Specifications, <General>, Rows 12 and 15
| Question: The Government specifies a "Discrete HD graphics with quad monitor support, " for the High Performance Desktop. At the same time, the Government specifies Video Display Ports as "5 (4 Display Port or higher, 1 DVI-I or higher)." Could the Government please lower the number of ports to four (4) to match the quad (4) monitor support requirement of the graphics interface? We recommend that the Government change the "Video Display Ports" requirement to read "4 (3 Display Port or higher, 1 DVI-I or higher)." | An amendment to RFP Attachment 10 will clarify the visual display port requirement. | 10/31/18 | ||
| 92 | What does the Government expect regarding cancellation terms and conditions? | In accordance with the solicitation, end user hardware will be procured as a service (EUHWaaS) and as a supply. The Government is not loaning or leasing the devices, but rather the devices are provided as part of a service. The Government will not incur any penalties associated with the cancelation of an order for any EUHWaaS devices which have been on order for less than 36 months. | 10/31/18 | |
| 93 | Will the Government be negotiating the price for the legacy EUHWaaS devices with the incumbent Contractor on behalf of the successor Contractor to ensure a fair and equitable price for the devices required in support of CLIN 0008? | The Legacy EUHWaaS devices will be negotiated after contract award between the Government and the Awardee. | 10/31/18 | |
| 94 | Will the government please provide the date when the missing NGEN EUHW documents, Attachments 4 and 9, be provided to the Vendor community? | Attachments 4 and 9 shall be proposed by the offeror. No sample or template will be provided by the Government. | 10/31/18 | |
| 95 | Will the Government provide 90 day notification prior to either termination or decision to exercise an option year beyond the 3yr term? | Any termination will be in accordance with FAR 52.212-4. The preliminary written notice of intent to exercise an option is due no more than 60 days before option exercise. | 10/31/18 | |
| 96 | Will the Government provide a list of existing devices that need 3rd party support through the end of term and is the contractor expected to pay for shipping of the legacy device for hardware disposal? | The Government intends to definitize the price of the Legacy EUHWaaS after contract award. The list of devices will be provided after contract award. | 10/31/18 | |
| 97 | Would the Government please confirm the number of agencies projected to join the contract? | The number of agencies that participate may vary. Attachment L-1, Price Workbook reflects the amounts that the agencies may order. | 10/31/18 | |
| 98 | Would the Government please describe how Contractors will know what the 5% replacement quantity will be when talking about the Pack-Up Kits? Is the quantity determined by order or is it determined by the projected overall quantities of platforms? | The details for the Pack Up Kit will be provided in the Task Order. | 10/31/18 | |
| 99 | Would the Government please explain the difference between Deployable Seat Uplift and Legacy Deployable Seat Uplift? | There is no functional difference. Separate CLINs were created to facilitate Government tracking. | ||
| 10/31/18 | ||||
| 100 | Would the Government please revise the description of Attachment 15 to reflect SCRM on page 22? | An amendment to the RFP will correct the attachment name. The SCRM Plan, Attachment 15, shall be proposed by the offeror. No sample or template will be provided by the Government. | 10/31/18 |
File details come from the government source that posted it. Updated .