HS0014612v2_TCT Support Services_Attachment to Addendum 3.pdf

Addendum 3 RFO No. HHS0014612v2 Page 1 of 2

Request for Offers (RFO)

For

Solicitation No. HHS0014612v2

Take Charge Texas (TCT) Support Services

Attachment to Addendum 3

This Solicitation is amended as follows:

1. Section 2.3.2 (Key Personnel) of the Solicitation is deleted in its entirety and replaced with the following:

2.3.2 Key Personnel

The Contractor must provide and maintain adequate staffing, with the capacity to adjust its levels of qualified personnel to meet the requirements of the Contract, applicable State and federal requirements and changing DSHS and Client needs.

The Contractor must define each resource role and related responsibilities related to TCT services.

The Contractor must also provide any additional stakeholders (Subcontractors or non-

HHSC/DSHS personnel) roles and responsibilities related to the transition of the TCT functions.

The Contractor must designate Key Personnel and ensure that such personnel are solely dedicated to the performance of the Contract. Key Personnel must be full-time, knowledgeable, experienced, and qualified to perform the responsibilities of the position under the Contract. Key Personnel shall become named resources on the Project and are subject to the following requirements:

a. Key Personnel shall not be transferred or removed without prior approval of DSHS;

b. Key Personnel assigned to the Contract must be approved by DSHS;

c. Key Personnel shall not hold more than one (1) key role unless otherwise approved by

DSHS;

d. Key Personnel must complete DSHS security and confidentiality training and sign a confidentiality agreement annually and as required by HHSC. DSHS reserves the right to alter the designation of any Contractor personnel as Key Personnel; and

e. All Key Personnel and Sprint Teams must be located in the contiguous United States. All remote work is limited to the contiguous United States.

Addendum 3 RFO No. HHS0014612v2 Page 2 of 2

2. Section 3.7 (Procurement Library) of the Solicitation is deleted in its entirety and replaced with the following:

3.7 PROCUREMENT LIBRARY

HHSC will maintain a procurement library for this Solicitation containing certain reference information that will be located on the ESBD. DSHS may update, add, or remove documents in the procurement library as needed, and it is the Respondent’s responsibility to check the ESBD for any updates that will be posted via an Addendum. Note: All procurement library artifacts are to be considered current samples used by DSHS and are provided for background information only.

They are not illustrative of the Deliverable requirements for this Solicitation. This Solicitation document is the only authoritative source for Deliverable requirements.

The list of documents contained in the procurement library:

a. Artifact A – TCT System Details;

b. Artifact B – Design and Architecture;

c. Artifact C – Information Security Acceptable Use Policy; and

d. Artifact D – Historical Incidents and Service Requests.

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