Exhibit C - HHS Additional Provisions, v.1.0.pdf
PDF 174 KB Posted
- Attached to
- Take Charge Texas Support Services
- Solicitation number
- HHS0014612v2
- Issued by
- Texas
About this file
This is Exhibit C of Additional Provisions for RFO HHS0014612v2, a Health and Human Services contract issued by the Texas Health and Human Services Commission (HHSC). The document outlines supplementary contractual terms and conditions that apply to the Take Charge Texas Support Services contract, which involves comprehensive maintenance and support services for the TCT application, an online platform facilitating infectious disease reporting and service delivery. The contractor must maintain the system's client, agency, and pharmacy portals, manage application workflows, perform eligibility determinations, and support reporting functions. The contract requires implementation of Agile/Scrum methodology with defined sprint team compositions and mandates that the contractor possess five years of experience in similar maintenance and development services. The initial contract term is three years with HHSC retaining options to extend for up to two additional one-year periods. Support services must be provided during standard business hours (Monday-Friday, 7:30 a.m.-5:30 p.m. Central Time), with service request response times ranging from less than one hour for critical incidents to two business days for low-priority issues.
The Additional Provisions establish critical operational and compliance requirements including HHSC vendor access rights for prospective bidders, HHSC approval authority over contractor staffing with removal rights at HHSC's discretion, and limited non-exclusive trademark licensing conditioned on compliance and quality standards. The contractor must maintain confidential information within the contiguous United States and comply with security and privacy requirements outlined in the Data Use Agreement. Contractors are required to provide written notice within five to ten days of various events including criminal activity, disciplinary actions, IRS or TWC insolvency, and license actions impacting service provision. All electrical items must meet OSHA standards and bear appropriate UL, FMRC, or NEMA certification. Additionally, the contractor may be called upon to assist in providing disaster services during declared emergencies, including medical assistance, personnel, equipment, and public health information support. Historical compensation has been approximately $800,000 per state fiscal year, with respondents expected to demonstrate cost savings relative to this baseline.
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Text version
Exhibit C – Additional Provisions
HHS RFO No. HHS0014612v2
RFO HHS0014612v2
Exhibit C
Health and Human Services (HHS)
Additional Provisions
Version 1.0
Effective: November 7, 2019
TABLE OF CONTENTS
1. HHSC VENDOR ACCESS
2. HHSC APPROVAL OF STAFFING
3. TRADEMARK LICENSE
4. TRADEMARK OWNERSHIP
5. DISCOUNTS
6. ELECTRICAL ITEMS
7. NOTICE OF CRIMINAL ACTIVITY AND DISCIPLINARY ACTIONS
8. NOTICE OF IRS OR TWC INSOLVENCY
9. DISASTER SERVICES
10. NOTICE OF A LICENSE ACTION
Health and Human Services
Additional Provisions V.1.0 – November 7, 2019
ADDITIONAL PROVISIONS
The terms and conditions of these Additional Provisions are incorporated into and made a part of the Contract. Capitalized items used in these Additional Provisions and not otherwise defined have the meanings assigned to them in HHSC Uniform Terms and Conditions.
1. HHSC VENDOR ACCESS
At HHSC’s request, Contractor will allow parties interested in responding to other HHSC solicitations to have reasonable access during normal business hours to the Work, software, systems documentation, and site visits to the Contractor’s facilities. Contractor may elect to have such parties inspecting the Work, facilities, software or systems documentation to agree to use the information so obtained only in the State of Texas and only for the purpose of responding to the relevant HHSC solicitation.
2. HHSC APPROVAL OF STAFFING
A. Contractor shall not employ or contract with or permit the employment of unfit or unqualified persons or persons not skilled in the tasks assigned to them. The Contractor shall at all times employ sufficient labor to carry out functions and services in the manner and time prescribed by the Contract. The Contractor shall be responsible to HHSC for the acts and omissions of the Contractor’s employees, agents (including, but not limited to, lobbyists) and Subcontractors and the Contractor shall enforce strict discipline among the
Contractor’s employees, agents (including, but not limited to, lobbyists) and
Subcontractors performing the services under the Contract.
B. Any person employed by the Contractor shall, at the written request of HHSC, and within
HHSC’s sole discretion, be removed immediately by the Contractor from work relating to the Contract.
3. TRADEMARK LICENSE
HHSC grants to Contractor, for the term of the Contract, a limited non-exclusive, royalty-free,non-assignable, non-transferable license to reproduce HHSC’s trademarks on published materials in the United States related to the performance of the Contract, provided that suchlicense is expressly conditional upon, and subject to, the following:
A. Contractor is in compliance with all provisions of the Contract;
B. Contractor’s use of the trademarks is strictly in accordance with the quality standards and in conformance with the reproduction requirements as otherwise communicated by
HHSC;
C. Contractor takes no action to damage the goodwill associated with the trademarks, and refrains from any attempt to contest, attack, dispute, challenge, cancel and/or oppose
HHSC’s right, title and interest in the trademarks or their validity;
D. Contractor makes no attempt to sublicense any rights under this trademark license; and
E. Contractor complies with any marking requests HHSC may make in relation to the trademarks, including without limitation to use the phrase “Registered Trademark”, the registered trademark symbol “®” for registered trademarks, and the symbol “™” for unregistered trademarks.
4. TRADEMARK OWNERSHIP
Contractor acknowledges and agrees that the trademarks remain the exclusive property of
HHSC, that all right, title and interest in and to the trademarks is exclusively held by HHSC, and all goodwill associated with such trademarks inures solely to HHSC.
5. DISCOUNTS
If Contractor at any time during the term of the Contract provides a discount on the final contract costs, Contractor will notify HHSC in writing at least ten (10) calendar days prior to the effective date of the discount. HHSC will generate a Purchase Order Change Notice and send a revised Purchase Order to Contractor.
6. ELECTRICAL ITEMS
All electrical items must meet all applicable OSHA standards and regulations, and bear the appropriate listing from Underwriters Laboratory (UL), Factory Mutual Resource Corporation
(FMRC), or National Electrical Manufacturers Association (NEMA).
7. NOTICE OF CRIMINAL ACTIVITY AND DISCIPLINARY ACTIONS
A. Contractor shall immediately report in writing to its assigned HHSC contract manager when
Contractor learns of or has any reason to believe it or any person with ownership or controlling interest in Contractor, or their agent, employee, subcontractor or volunteer who is providing services under this Contract has:
i. Engaged in any activity that could constitute a criminal offense equal to or greater than a Class A misdemeanor or grounds for disciplinary action by a state or federal regulatory authority; or
ii. Been placed on community supervision, received deferred adjudication, or been indicted for or convicted of a criminal offense relating to involvement in any financial matter, federal or state program or felony sex crime.
B. Contractor shall not permit any person who engaged, or was alleged to have engaged, in any activity subject to reporting under this section to perform direct client services or have direct contact with clients, unless otherwise directed in writing by the System Agency.
8. NOTICE OF IRS OR TWC INSOLVENCY
Contractor shall notify in writing its assigned HHSC contract manager of any insolvency, incapacity or outstanding unpaid obligations of Contractor owed to the Internal Revenue
Service or the State of Texas, or any agency or political subdivision of the State of Texas within five days of the date of Contractor’s becoming aware of such.
9. DISASTER SERVICES
In the event of a local, state, or federal emergency, including natural, man-made, criminal, terrorist, and/or bioterrorism events, declared as a state disaster by the Governor, or a federal disaster declared by the appropriate federal official, Contractor may be called upon to assist the System Agency in providing the following services:
A. Community evacuation;
B. Health and medical assistance;
C. Assessment of health and medical needs;
D. Health surveillance;
E. Medical care personnel;
F. Health and medical equipment and supplies;
G. Patient evacuation;
H. In-hospital care and hospital facility status;
I. Food, drug and medical device safety;
J. Worker health and safety;
K. Mental health and substance abuse;
L. Public health information;
M. Vector control and veterinary services; and
N. Victim identification and mortuary services.
10. NOTICE OF A LICENSE ACTION
Contractor shall notify its assigned HHSC contract manager of any action impacting
Contractor’s license to provide services under this Contract within five days of becoming aware of the action and include the following:
A. Reason for such action;
B. Name and contact information of the local, state or federal department or agency or entity;
C. Date of the license action; and
D. License or case reference number.
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