Exhibit N - Assumptions Form.docx

This is an Assumptions Form associated with a Request for Offers (RFO) issued by the Texas Health and Human Services Commission through the Department of State Health Services for comprehensive maintenance and support services for the Take Charge Texas application. The solicitation (RFO HHS0014612v2) seeks a contractor to maintain and support an online infectious disease reporting platform, including client, agency, and pharmacy portals, application workflows, eligibility determinations, contracts management, and system reporting functions. The contractor must implement Agile/Scrum methodology with dedicated sprint teams comprising five developers/analysts, a product owner liaison, a scrum master, and two testers. A pre-proposal conference is scheduled for November 12, 2025, with written questions due by November 14, 2025, and proposals due December 8, 2025, at 10:30 a.m. Central Time. Award is anticipated for March-April 2026 with a contract effective date of June 2026. The initial contract term is three years, with options for two additional one-year extension periods. Contractor must possess a minimum of five years' experience in maintenance and development services for similar systems and demonstrate financial solvency.

The contractor must provide maintenance and support during standard business hours (Monday-Friday, 7:30 a.m. to 5:30 p.m. Central Time) with service request response times ranging from less than one hour for critical incidents to two business days for low-priority issues. Historical annual compensation has been approximately $800,000 per state fiscal year, and respondents are expected to demonstrate cost savings relative to this baseline. The contractor must maintain all confidential information within the contiguous United States and comply with security and privacy requirements specified in the Data Use Agreement. Insurance requirements and comprehensive financial documentation are mandatory. The solicitation includes potential Historically Underutilized Business (HUB) subcontracting opportunities and requires compliance with state procurement regulations. This Assumptions Form allows respondents to document any assumptions made regarding solicitation requirements only if such assumptions exist.