PP Questionnaire.pdf

ATTACHMENT #025

PAST/PRESENT PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION

A. Contractor:

B. Cage Code of contractor contract was awarded to: _________________________________

C. Contract number: _______________________________________

D. Contract type: ______________________________

E. Was this a competitive contract? Yes _____ No _____

F. Period of performance: _________________________________________________________

G. Initial contract cost: $____________________________

H. Current/final contract cost: $_______________________________

I. Reasons for differences between initial contract cost and final contract costs:

J. Description of service provided:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other

Commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name:

B. Evaluator's title:

C. Evaluator's phone/fax number:

Number of years evaluator worked on subject contract: _____________________

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

B BLUE/EXCEPTIONAL - The contractor’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

P PURPLE/VERY GOOD- The contractor’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

G GREEN/SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Y YELLOW/MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

R RED/UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

N NOT APPLICABLE - Unable to provide a score.

B

P

G

Y

R

N

Technical Performance T1 Quality & repeatability of operations & maintenance.

T2. Quality of technical system testing and certification efforts

T3 Quality/integrity of technical data/report preparation efforts

T3.1 Data accessibility, retrievability and validation

T4 Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

T4.1 Contractor is ISO 9001:2000 experienced or certified

T5 Ability to implement current standard practices for computer hardware design, operation, maintenance, upgrades and configuration control

T5.1 Experience in receiving and maintaining network security certifications

T6 Ability to implement current standard practices for computer software design, operation, maintenance, upgrades and configuration control

T6.1 Network administrators maintain required DoD certifications IAW DoD Directive 8570.01

T6.2 Network administrators are Linux certified?

T6.3 Network administrators are Microsoft certified

T6.4 Contractor performs network system “Penetration” testing

T7 Adequacy/effectiveness of environmental safety procedures

T7.1 Contractor ISO 14000 certified?

T7.2 Contractor has a history of exceeding environmental standards

Program Management

P1 Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P1.1 Contractor has a history of meeting suspenses and deliverables

P2 Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3 Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P3.1 Contractor has the ability to test and implement computer network continuity of operations plan P4 Ability to understand/comply with customer objectives and technical requirements

P5 Ability to successfully respond to emergency and/or surge situations

P5.1 Contractor has ability to meet security clearance requirements during surge operations

P5.2 Contractor has emergency/continuity plans

P5.3 Contractor conducts periodic continuity exercises

P5.4 The contractor has been reliable in supporting after duty/special need tasks

P6 Quality/effectiveness of sub-contracted efforts

P6.1 The contractor effectively hold subcontractors to performance standards to include timelines

P7 Effectiveness of material management (including Government Furnished Property or Material)

P7.1 The contractor conducts inventories regularly

P7.2 The contractor is proactive in identifying excess and unserviceable property to the government for disposition

P7.3 The contractor have experience managing Contractor-Inventory Control points (C-ICP)

P7.4 The contractor managed property in a manner that minimizes inventory adjustments

P7.5 The contractor has experience managing COMSEC

P7.6 The contractor has experience managing weapons

P8 Effectiveness of acquisition management

P9 Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10 Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

P11 Facility Management relating to space management

P11.1 The contractor effectively manages administrative, manufacturing and storage space

P11.2 The contractor demonstrated the ability to maximize warehouse space

Transition/phase-in

T1 Contractor ability to smoothly transition resources and personnel.

T2 Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

Employee Retention/Attraction

E1 Ability to hire/apply a qualified workforce to this effort.

E2 Ability to retain a qualified workforce on this effort.

E3 Effectiveness of employee compensation towards quality of work.

Small and Small Disadvantaged Business Participation

S1 Ability to meet or exceed small business and small disadvantaged business goals set forth in the approved subcontracting plan

S2 Ability to effectively manage small business participation to meet technical performance.

Cost Performance

C1 Accuracy in forecasting contract costs C2 Ability to meet forecasted costs and perform within contract costs C3 Ability to alert Government of unforeseen costs before they occur

C4 Sufficiency and timeliness of cost reporting C5 The contractor has demonstrated experience managing capital assets to include planning preventive maintenance and replacement

2. Please discuss each and every response for which you indicated B/E (Blue/Exceptional), Y/M (Yellow/Marginal) or R/U (Red/Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

3. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

Yes___ Default___ Convenience___ Pending Terminations___ No ___

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: NARRATIVE SUMMARY

What were the contractor’s greatest strengths in the performance of the contract?

What were the contractor’s greatest weaknesses in the performance of the contract?

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Mailing Address: Special Operations Command

Attn: Todd Purdy or Debra Nicholson 205 South Hoover Boulevard Suite 210 Tampa, FL 33609

Or FAX to: 813-286-2264