_Foreign_Language_Interpretation_and_Translation_Services__Attachment_06_Key_Personnel.pdf
PDF 1 MB Posted
- Solicitation number
- BPM005633
- Issued by
- Arizona
About this file
This is a Key Personnel Attachment form for Solicitation No. BPM005633, a Foreign Language Interpretation and Translation Services request issued by the Arizona Department of Administration State Procurement Office. The attachment outlines the qualifications and proposed roles of three key personnel who will support the delivery of interpretation and translation services to the State of Arizona.
The document identifies three key personnel: James Dodson, Executive Vice President of Interpretation, who will serve as accountable for the global operational health of the State of Arizona with over 20 years of government agency experience; Kimberly Miranda, Vice President of Interpretation, who will oversee Interpretation Services and operational health with more than 20 years of operations experience in business process outsourcing and language solutions for Fortune 500 companies; and Napoleon Guerrero, Vice President of Shared Services, who will oversee the operational aspects of interpretation service delivery with 10+ years of government agency experience and a demonstrated history leading a multi-million-dollar interpretation business line. All three personnel have been employed with their current company for four or more years, and all have submitted attached resumes supplementing their Key Personnel forms. The document specifies that additional key personnel forms should be submitted if more than three individuals are proposed for the project.
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Text version
Request for Proposal
Solicitation No. BPM005633
Foreign Language Interpretation and Translation
Arizona Department of Administration State Procurement Office 100 North 15th Avenue
Phoenix, AZ 85007
Solicitation Attachment – Key Personnel | Revision No. 1 | Revised 11-22
Attachment 06 – Key Personnel
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, please utilize the same form for each additional Personnel by making copies of this page as needed.
1 Name: James Dodson Job title: EVP Interpretation
Length of employment with the company: 4+ years Length of time in current role: 4+ years
Proposed percentage of overall time to be dedicated to the Services: X % If applicable, length of time in related experience with large local, state or federal government agencies: 20+ years
Proposed position with regard to the Services: Accountable for the global operational health of the State of Arizona.
Proposed primary responsibilities with regard to the Services: Accountable for the global operational health of the State of Arizona.
Describe experience in performing Services similar to those that are to be assigned:
Led the Interpreting Business-line for ULG. Act as primary interface with clients, participate in new business presentations and design operations reporting and scorecards.
Responsible for operations process design and delivery to maximize business effectiveness and profitability. Focus on revenue, profit, team development, positive employee engagement, and KPI delivery.
List job-related certifications, training, and education: X
Resume: Attached
State Procurement Office
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, 2 Name: Kimberly Miranda Job title: VP Interpretation company: 4+ years Length of time in current role: 1+ years
Proposed percentage of overall time to be dedicated to the Services: X % If applicable, length of time in related experience with large local, state or federal government agencies: 20+ years
Proposed position with regard to the Services: Accountable for Interpretation Services and the operational health of the State of Arizona
Proposed primary responsibilities with regard to the Services: Accountable for Interpretation Services and the operational health of the State of Arizona
Describe experience in performing Services similar to those that are to be assigned:
Over 20 Years’ experience in Operations for BPO and Captive Companies. Specialized in building centralized call center solutions to include Language solutions for a multitude of fortune 500 companies. Focused heavily on Process improvements process Management and Execution.
List job-related certifications, training, State Procurement Office
Answer all questions thoroughly in the spaces provided. Complete this form in full for each one of the key personnel proposed to be involved in performing the Services. Insert or attach a separate resume as applicable, but any attached resumes are supplemental to this form and do not substitute for this form. If there are more than three (3) Key Personnel, 3 Name: Napoleon Guerrero Job title: VP Shared Services company: 4+ years Length of time in current role: 2+ years
Proposed percentage of overall time to be dedicated to the Services: X % If applicable, length of time in related experience with large local, state or federal government agencies: 10+ years
Proposed position with regard to the Services: Oversees the operational aspects of the interpretation service delivery.
Proposed primary responsibilities with regard to the Services: Oversees the operational aspects of the interpretation service delivery.
Describe experience in performing Services similar to those that are to be assigned:
Language Access Director with a demonstrated history of leading a multi-million-dollar interpretation business line. Strong consulting professional focused on eliminating language barriers for all.
List job-related certifications, training,
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