9._Vance_FOS_Past_Performance_Questionnaire_(27_Jan_2014).pdf

FA3002-13-R-0008-0002

Attachment 9. Vance FOS Past Performance Questionnaire

SOURCE SELECTION INFORMATION - See FAR 2.101 and 3.104

FOR OFFICIAL USE ONLY

VANCE FOS

PAST PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN, THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 3.104

PLEASE DO NOT SEND THE COMPLETED QUESTIONNAIRE TO THE CONTRACTOR.

1. The contractor listed below is being considered in a Source Selection by the 338 Specialized

Contracting Squadron, JBSA Randolph, TX. You have received this questionnaire because you have been identified as a source of Past Performance Information for that offeror.

2. Please complete the attached questionnaire for the contractor and program described in Section 1.

Send the completed questionnaire via email to the following addresses:

(Simply copy and paste the addresses below in to the “To…” box)

Email Addresses: samuel.hutchins@us.af.mil and nellie.martin@us.af.mil

3. Indicate a rating, based on the description below, for the contractor’s performance on the identified program. Circle the selected rating. Assessments should reflect only contractor liable performance. The following is a definition of the rating levels:

Performance Ratings

RATING DEFINITION

Satisfactory (S)

During the contract period, contractor performance is meeting

(or met) all contract requirements. For any problems encountered, contractor took effective corrective action.

Unsatisfactory (U)

During the contract period, contractor performance is failing

(or failed) to meet most contract requirements. Serious problems encountered. Corrective actions were either ineffective or non-existent. Extensive Customer oversight and involvement was required.

Not Applicable (N/A)

(N)

Unable to provide a rating. Contract did not include performance for this aspect. Do not know.

4. In addition to completing the attached questionnaire for the identified program, please provide comments on any other programs for which your activity has contracts with this contractor. You are urged to supplement your own knowledge of the contractor’s performance with the judgment of others in your organization.

5. Please fill in all sections. Indicate “Not Applicable - N/A” if a question does not apply. Your prompt response will be key to the successful and timely completion of this source selection and ensuring the Government receives the best value.

mailto:samuel.hutchins@us.af.mil mailto:nellie.martin@us.af.mil

SECTION 1: CONTRACT IDENTIFICATION

A. Program Title: _____________________________________________________________________

B. Contractor (Company/Division): _______________________________________________________

C. Contractor Cage Code: ______________________________________________________________

D. Contract number: __________________________________________________________________

E. Contract type (e.g., FFP, FPIF, CPFF): _________________________________________________

F. Was this a competitively awarded contract? Yes __________ No _________

G. Was this contract set aside for small business? Yes __________ No _________

If Yes, how was it set aside? _______________________________________________

H. Period of performance: _____________________________________________________________

I. Initial contract cost: ________________________________________________________________

J. Current/final contract cost: ___________________________________________________________

K. Reasons for differences between initial contract cost and final contract costs:

L. Brief Description of Effort as ________Prime or ________Subcontractor:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name:

B. Customer or agency description (if applicable):

C. Geographic description of services under this contract, i.e. local, national, worldwide, other Commands:

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's Name:

B. Evaluator's Position or Title ( e.g., Program Manager, QAE, PCO/ACO):

C. Evaluator's Phone/Fax number:

D. Evaluator's Email Address:

E. Number of years Evaluator worked on subject contract:

F. Other suggested points of contact:

SECTION 4: EVALUATION

A. QUALITY SYSTEM

A.1. How did the contractor do with providing quality of services, products, and workmanship?

SAT UNS NA

Comments:

A.2. How did the contractor implement processes for identifying and preventing deficiencies to include root cause analysis procedures in the quality of service, including workmanship, products, and customer support?

SAT UNS NA

Comments:

A.3. How did the contractor apply and monitor corrective actions and ensure successful and timely problem resolution?

SAT UNS NA

Comments:

A.4. How did the contractor’s system(s) for recording, computing, and accessing performance measure data?

SAT UNS NA

Comments:

A.5. How did the contractor link the quality control process to their training program? SAT UNS NA

Comments:

A.6. How did the contractor do with workforce staffing of their quality system? SAT UNS NA

Comments:

A.7. How did the contractor’s corporate management approach do with identifying negative trends and implementing corrective actions?

SAT UNS NA

Comments:

A.8. Overall how would you rate the contractor’s quality system? SAT UNS NA

B. STAFFING PLAN

B.1. How did the contractor do with workforce staffing to support all Performance Work

Statement (PWS) requirements?

SAT UNS NA

Comments:

B.2. How did the contractor’s organizational structure support the Performance Work

Statement (PWS) requirements? SAT UNS NA

Comments:

B.3. How did the contractor’s staffing skill mix support PWS requirements? SAT UNS NA

Comments:

B.4. How did the Contractor cross-utilize their workforce. Consider whether a Collective

Bargaining Agreement (CBA) was in place and cross-utilization was permitted under the

CBA?

SAT UNS NA

Comments:

B.5. How did the Contractor backup “one deep” personnel with properly trained/certified personnel to ensure continuous contract performance?

SAT UNS NA

Comments:

B.6. How did the Contractor maintain adequate staffing to meet changing, unscheduled, urgent, and surge requirements while meeting PWS requirements?

SAT UNS NA

Comments:

B.7. How did the Contractor do with providing adequate staffing to support aging aircraft maintenance requirements?

SAT UNS NA

Comments:

B.8. How did the Contractor resolve/avoid labor disputes and/or strikes or execute their

Strike Plan to ensure no interruption of services?

B.9. Overall, how would you rate the Contractor’s staffing plan? SAT UNS NA

C. Management Approach and Understanding the Requirements

C.1. How did the Contractor do with providing adequate aircraft availability to meet the flying mission?

SAT UNS NA

Comments:

C.2. How did the Contractor do with performing daily workload, to include meeting time change requirements, TCTOs, unscheduled maintenance, pre-flights, basic post flights, special inspections, launch and recovery of aircraft, troubleshooting, on and off equipment repairs to meet PWS requirements?

SAT UNS NA

Comments:

C.3. How did the Contractor do in effectively managing a Foreign Object Damage

(FOD) program, and damage to government property?

SAT UNS NA

Comments:

C.4. How did the Contractor do with providing qualified instructor(s) to train

Government personnel as part of the services?

SAT UNS NA

Comments:

C.5. How did the Contractor do with managing aircraft phase inspections?

SAT UNS NA

Comments:

C.6. How did the Contractor do with managing aircraft engine maintenance?

C7. How did the Contractor do with ensuring aircrew flight equipment inspections and maintenance were accomplished in support of the flying mission?

SAT UNS

NA

C8. How did the Contractor do with providing quality of service, including customer support, products, and workmanship in support of aircrew flight equipment?

C.9. How did the Contractor do with ensuring airfield inspections were accomplished at home station and auxiliary airfield(s) managed by the base or station? SAT UNS NA

C10. How did the Contractor do with providing quality of service, including customer support and products in support of airfield management?

C.11. How did the Contractor do with providing a comprehensive training plan to ensure that only properly trained employees were performing the PWS required services?

C.12. Overall, how would you rate the Contractor’s Management Approach and

Understanding the Requirements?

D. CONTRACT REQUIREMENTS

D.1. To what degree was the contractor able to meet or exceed small business goals set forth in the approved subcontracting plan?

D.2. How effectively did the contractor manage small business participation to meet technical performance?

D.3. Rate the Contractor’s responsiveness to modification requests or adjustments in delivery requirements.

D.4. Rate the effectiveness of the Contractor’s ability to manage their subcontractors’ quality of work.

SAT UNS NA

Comments:

D.5. If the Contractor was issued a cure notice or show cause notice, rate the contractor’s performance pertaining to rectifying the situation.

D.6. Rate the Contractor’s effectiveness with showing initiative to identify and solve issues and offer alternative approaches.

D.7. Rate the Contractor’s ability in paying their subcontractors/suppliers and personnel in a timely manner.

D.8. Rate the quality and accuracy of documentation the Contractor provided in support of

Requests for Equitable Adjustment and/or other contract changes.

D.9. Rate the Contractor’s ability to maintain a cooperative business relationships with the

Government personnel, e.g. Contracting Officer’s Representative (COR), contracting personnel, customers, etc.

D.10. Rate the contractor’s ability to delegate authority to project managers and supervisors commensurate with contract requirements.

D.12. Please provide YOUR OVERALL RATING for this factor. SAT UNS NA

E. Government Contracts Only: Was this contract partially or completely terminated for default or convenience? Or indicate if there is a pending termination?

No ____

Yes ____ For Default ____ For Convenience ____ Pending Terminations ____

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

F. Please provide YOUR OVERALL RATING for this contract by circling your rating:

UNS SAT NA

G. GENERAL COMMENT (Choose one of the following and explain your choice in the remarks)

Given what I know today about the contractor’s ability to execute what he promised in his proposal, I, (mark your response below) , award to him today given that I had a choice.

Definitely would _____________

Probably would ______________

Might or might not ____________

Probably would not ___________

Definitely would not ___________

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

EVALUATOR’S SIGNATURE DATE

PLEASE DO NOT SEND this completed questionnaire to the Contractor.

Simply copy and paste the addresses below in to the “To…” box)

Email Addresses: samuel.hutchins@us.af.mil and nellie.martin@us.af.mil

WE APPRECIATE YOUR PROMPT RESPONSE AND ASSISTANCE!

mailto:samuel.hutchins@us.af.mil mailto:nellie.martin@us.af.mil