02_Vance_FOS_All_Services__(18_Dec_13).pdf

FA3002-13-R-0008

18 Dec 13

Applicable To All Services

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SECTION 2-1

2.1. ALL-SERVICE REQUIREMENTS

2.1.1. Description of Services. The SP shall provide non-personal services and shall meet all requirements and responsibilities in support of the service areas identified in this Performance Work Statement (PWS). The SP’s personnel shall be fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements and be knowledgeable professionals who are customer service oriented. The SP shall ensure quality work performance in accordance with applicable performance thresholds.

The SP shall partner with the base/installation community to continuously improve the quality of all programs and services offered in support of the wing/base mission.

2.1.1.1. SP Furnished Services, Equipment, Property, and Supplies. Unless expressly stated elsewhere as Government furnished the SP shall provide all vehicles, administrative supplies, office equipment (to include copiers, facsimile machines, shredders), personnel protection equipment, tools, materials (for example; industrial rags), equipment, medical physicals and testing, personal communication media, and employee personal exposure monitoring. See paragraph 2.1.27 for additional information.

2.1.1.2. The SP shall support and participate in AF Smart Operations (AFSO) 21 and Air Force Lean initiatives.

Note: AF Policy Directives (AFPDs), AF Instructions (AFIs), AF Manuals (AFMs), AF Pamphlets (AFPAMs), DoD publications, Air Education and Training Command Instructions (AETCIs), Executive Orders (EO), Public Law (PL), Code of Federal Regulations (CFRs), and Vance AFB Instructions and Supplements are identified in each Section of this PWS. See Appendix 2A, 3A, 6A, and 21A this PWS for the date, title, and applicable paragraphs.

THE SP SHALL:

2.1.2. Hours of Operation. Unless expressly stated elsewhere, operating hours established by the SP shall be consistent with meeting the contract performance requirements or as directed by the Contracting Officer (CO). Normal duty hours for the Staff offices will be 0730-1630 hours Monday through Friday. Also, see Section 3, paragraph 3.1.2., Section 6, Paragraph 6.1.1.4.2, and Section 21, paragraph 21.1.2.2.1.

2.1.3. Personnel. Provide fully trained, qualified, and knowledgeable employees who are customer service oriented. See Sections 3, 6, & 21 for additional personnel requirements.

2.1.3.1. Exercise management and operational control over, and retain full responsibility for, performance requirement set forth in this PWS to include all Sections. The Government will not exercise any direct supervision over the SP’s employee performance under this contract.

Government observations will be conducted as indicated in paragraph 2.1.21 of this PWS and the Quality Assurance Surveillance Plan (QASP) in accordance with (IAW) Mandatory Procedure (MP) 5301.602-2d.

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2.1.3.1.1. Qualification of Personnel: Provide properly trained, qualified, and/or certified technicians to meet mission requirements. The SP’s personnel shall be able to read, write, speak and understand English. See Sections 3, 6, & 21 for specific qualifications.

2.1.3.1.2. The SP shall submit the names of its company officers, parent companies, and parent company officers to the CO and Headquarters (HQ) HQ AETC/A4PM (program manager) at the Pre-performance Conference. Changes to the list shall be submitted to the CO within thirty (30) days after the change. This information may be provided to other government agencies or activities for official use only.

2.1.3.2. Provide an on-site manager and alternate(s). At least one shall be physically present during normal duty hours. This individual shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government. The on-site manager shall have full authority to act for the SP on all contract matters relating to daily operation of this contract. The contract manager or alternate shall have full authority to submit cost proposals, negotiate changes, and sign modifications up to $500,000. SP shall sign and return modification(s) to the CO within three (3) duty days. The manager or designated alternate(s) shall be available on-site within one (1) hour of notification when contract performance occurs outside normal working hours.

2.1.3.2.1. Furnish in writing to the CO a list of key personnel, listing the names and phone numbers of the contract manager and all SP management and supervisory personnel to the CO and the 71 FTW Information Protection office (71 FTW/IP). The name and phone number of the contract manager shall be provided not later than the pre-performance conference and all SP management and supervisory personnel not later than contract start date. The CO shall be notified within one workday whenever changes are made. A revised listing will be provided to the CO and 71 FTW/IP offices within five (5) workdays after changes occur. The SP shall provide the CO a résumé for the contract manager and alternate(s) if they are replaced.

2.1.3.2.2. Reserved.

2.1.3.2.3. Current listing of employees. Submit to the CO within fifteen (15) calendar days after mobilization start date, a list of employees by names, addresses, social security numbers, and level of security clearance to include subcontractor(s). Provide updates as they occur.

This information may be provided to Government agencies or activities for official use only.

The list shall be validated and signed by the SP’s Security Representative and provided to the ACO and Security Forces Operations (SFO). Updated listings shall be provided to the ACO, Unit Security Manager, and Information Security Program Manager (ISPM) within five (5) workdays after employee's status or information changes. Ensure Privacy Act information is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.3.3. Reserved.

2.1.3.4. Assign personnel to perform collateral tasks identified in Appendix 3E, 6E, and 21E of each service area section.

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2.1.3.5. Provide to the Functional Commander (FC), Chief Contracting Officer Representative (COR), and CO within five (5) workdays a listing of the names of newly hired employees and the position assigned and names of those personnel transferred to other positions reflecting the position vacated and new position assigned.

2.1.3.6. Conduct random drug tests on all SP employees who are employed under this contract IAW the terms of DFARS 252.223-7004, Drug-Free Work Force. SP personnel who are involved with illegal drugs, other controlled substances or who abuse alcohol pose unacceptable risks to safe and efficient operations. The SP shall have a program to prohibit employees from using, possessing, being under the influence, or otherwise being involved with illegal drugs and from abusive use of controlled substances.

2.1.3.6.1. Employees shall be subject to substance abuse testing IAW AFI 91-204, Safety Investigations and Reports, paragraphs 1.1 and 1.3 investigation when an individual’s actions or inactions are suspected as factors in a mishap sequence. The CO may identify the employees to be tested and the drugs for which those employees must be tested. The SP shall accomplish the specified testing using a certified medical substance abuse testing facility (i.e., a certified lab that meets Department of Health and Human Services (DHHS)/ Substance Abuse and Mental Health Services Administration (SAMHSA) certification). Results of the test(s) shall be provided to the CO and sent to the Government agency requesting the testing solely for the purpose of completing an investigation.

2.1.3.7. Not use the services of any person in the performance of this contract whose presence or action(s) endangers the health, life, safety, security, general well-being or operational mission of the installation to include its population, equipment, and facilities.

2.1.3.7.1. Not employ any person who is an employee of the Department of the Air Force (either military or civilian) if such employment would be contrary to the Government’s policies including AFI 64-106, Air Force Industrial Labor Relations Activities, paragraph 3, and Department of Defense Directive (DODD) 5500.7-R, Joint Ethics Regulation (JER) paragraph 2, unless such person has received written waivers of any installation policies restricting employment and/or written approval of off-duty employment.

2.1.3.7.2. Not employ any person who is a spouse or dependent of a DoD employee (military or civilian) when such employment would create an actual or perceived conflict of interest.

2.1.3.8. Develop a Training Plan containing written procedures to ensure employees are fully trained, task proficient, and task certified prior to being declared position qualified. Two (2) copies of the SP’s complete Training Plan shall be provided to the CO not later than the pre-performance conference for review and acceptance by the Government. When changes are made to this training plan during the life of the contract, the proposed changes shall be submitted to the COR office within five (5) workdays prior to implementation for COR review and CO’s acceptance. Additional training requirements may be stated in the service area section of this PWS.

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2.1.3.9. Personal Appearance. SP personnel shall present a clean, neat appearance and be easily recognized as SP personnel. Recognition will be accomplished by distinctive clothing (uniforms, ball caps, and identification badges bearing the company name and/or logo). If caps are worn on the flightline they must adhere to AF, AETC, and OSHA, Foreign Object Damage (FOD) prevention directives. Caps/hats shall not be worn inside engine intake danger zones as defined by the specific aircraft Technical Order (TO). SP shall ensure clothing and accessories worn by contract personnel with access to the flightline do not present a potential Foreign Object Damage (FOD) hazard. Maintenance personnel must conform to TO 00-25-172, Ground Servicing of Aircraft and Static Grounding/Bonding, Air Force Manual (AFMAN) 91-201, Explosive Safety Standards, Chapter 2, and AFI 91-203, Air Force Safety Standards. In addition, the SP shall ensure clothing worn by contract personnel with access to engine operating areas do not present a potential FOD hazard. SP personnel below branch level shall wear distinctive clothing, including seasonal apparel. SP clothing and hats for personnel below the branch level shall clearly depict the company name. The employee’s last name shall be on the uniform shirts and jackets/coats (the union position may be included).

2.1.3.9.1. Company name/union logo or insignia and/or company/union position title, and employee’s name will be attached to uniform shirt, and jacket/coat at no cost to the Government. Logo insignia must not exceed thirteen (13) square inches in size. Letters and/or numbering shall not exceed two (2) inches in height. If incorporated, presentation, (e.g. logo, lettering, etc…) must maintain a professional image and must be permanently attached.

2.1.3.9.2. Conservative shorts may be worn. If worn, shorts shall be of the same material and color as the long pants, shall be hemmed, and not shorter than four inches above the knee.

Visible socks must be conservative (with no distinguishing marks or emblems) and must be white, gray, black, or navy blue to correspond with uniform color. During periods of cold weather, employees on the flightline are authorized to wear plain (no patches) a black or dark blue ski cap. On the flightline, caps must be secured to the head to prevent FOD hazards.

During periods of warm weather, the wear of undergarments (crew neck t-shirts) as outer garments is permitted in the following colors gray, navy, black and red for transient alert;

however, shirts must be plain and display the company logo only.

2.1.3.9.3. Other SP personnel (i.e. management branch level and above and office employees) are not required to wear distinctive clothing, but shall present a conservative business appearance at all times. These personnel shall wear SP-provided name tags or photo ID badges depicting company name, employee's name, and employee's title.

2.1.3.9.3.1. The following apparel SHALL NOT BE WORN: apparel in a ragged and frayed condition, caps/hats (other than issued clothing) on the flight line, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene language or logos, gym or sweat suit apparel, or any clothing could present an unfavorable image or cast discredit upon the installation, its personnel, or the United States Air Force.

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2.1.3.10. Tobacco Policy: The SP and its employees shall comply with the AF and base/installation facilities smoking policy as described in AFI 40-102, Tobacco Use in the Air Force, paragraphs 1.2.1, 2, and 4, AETC Sup and local policies.

2.1.3.11. Enterprise-wide Contractor Manpower Reporting Application (IAW Office of the Secretary of Defense, Memorandum, 28 Nov 12).

2.1.3.11.1. Contractor Manpower Reporting. The contractor shall report all unloaded direct labor hours and unburdened direct labor dollars required for performance of services provided under this contract. After the prime contractor has reported its data, subcontractors are required to report their information. The prime contractor has overall responsibility for ensuring sub-contractors enter their respective data. The contractor must completely fill in all required data fields.

2.1.3.11.2. Website. The Contractor Manpower Reporting Application (CMRA) secure data website (http://www.ecmra.mil) is the collection point for this information. Data for Air Force service requirements must be input at the Air Force CMRA link at http://www.ecmra.mil User manuals are available at the Army CMRA link on the website. Contractors may direct questions to the CMRA help desk.

2.1.3.11.3. Reporting. Reporting inputs will be for the direct labor executed during each Government fiscal year (FY), which runs 1 October through 30 September.

2.1.3.11.3.1. While inputs may be reported any time during the FY, all data for the FY shall be reported no later than 31 October of each calendar year.

2.1.3.11.3.2. Notify the contracting officer via e-mail when all prime contractor and subcontractor input are complete.

2.1.3.11.4. Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

2.1.4. Quality Control System. Establish, execute, and maintain a complete Quality Control System to include a Quality Control Plan (QCP) that continuously ensures the requirements of this contract are provided as specified. The QCP shall be developed, implemented and maintained by functional area. The QCP shall describe the SP’s approach and policies pertaining to quality control, applicable procedures, QC organization, method for determining and reporting root cause, method for accomplishing corrective actions, including follow-on actions if required. The QCP shall be designed to promptly detect errors and omissions in day-to-day performance and to identify and correct conditions adversely affecting the quality of products and services provided to the government. Additionally, the QCP shall identify the entity responsible for Continuous Process Improvement (CPI) and the method of executing CPI throughout the life of the contract. The QC system shall be robust enough and resourced http://www.ecmra.mil/ http://www.ecmra.mil/

2-1-6 adequately to execute these capabilities across the entire scope of SP responsibility. It shall have provisions for:

- Identifying the extent and cause of nonconformance

- Defining standard methodology for root cause determination and reporting

- Analyzing adverse trends including root cause analysis

- Implementing methods for improvements and corrections

- Determining adequacies of corrections and the effectiveness of procedures through continued monitoring

- Establishing effective procedures for key and lock combination control

- Detecting potential deficiencies through an active self-inspection program

- Prevention of FOD

2.1.4.1. The SP’s complete QCP shall be provided to the Chief COR and CO not later than the pre-performance conference for review and acceptance by the Government. An updated copy shall be provided through the Chief COR to the CO on contract start date and as changes occur for acceptance prior to implementation. The QCP is subject to CO acceptance or rejection. In the event that sections of the QCP are rejected by the CO, the SP shall make necessary changes within ten (10) working days of the notification of non-acceptance. The Quality Control System and written QCPs shall include complete outlines on how quality will be controlled in all areas. Changes to the QCP during contract performance shall be submitted to the CO for acceptance not later than ten (10) workdays days prior to any changes being effected by the contractor.

2.1.4.2. The SP shall conduct AF Self-Assessment Program checklists IAW AFI 90-201 and as supplemented by subordinate organizations.

2.1.5. Occupational Safety and Health.

2.1.5.1. Comply with the OSHA Public Law 91-596, Occupational Safety and Health Act of 1970 and the resulting standards, OSHA Standard 29 CFR 1910, Occupational Safety and Health Standards, National Electrical Code, National Fire Codes, DoDD 4751.1E, Environment, Safety, and Occupational Health (ESOH), and the protection of their employees and AFPD 90-8, Environment, Safety, and Occupational Health Management and Risk Management and AFI 91-203, Air Force Consolidated Occupational Safety Instruction. It is the SP responsibility to make certain that all safety requirements, equipment, and training are met and provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-SP employees. AF Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP’s workplace to verify working conditions of personnel or to make inspections for protection of Government facilities, personnel and equipment. If an improper procedure or unsafe condition exists, the SP shall immediately correct the unsafe condition, and notify the applicable Wing representative/CO. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an AF SP. They are, for the most part, “NO NOTICE” inspections. Notify the COR if an OSHA inspector visits the site unescorted by an AF Safety Technician.

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Note. All references to the AF Bioenvironmental Engineering (SGPB) office or the AF Public Health (SGPM) office in Air Force documents for contract personnel should be interpreted to mean a reference to the SP provided industrial hygiene services for the SP’s personnel. Likewise, any such reference about worker hazards and recommendations to get bioenvironmental engineering determinations or support in the TOs means that SP personnel must obtain such support from the SP’s industrial hygiene function.

2.1.5.2. Government Owned Contractor Operated (GOCO) facilities shall be maintained and operated IAW OSHA, DoD, and AF health and safety standards.

2.1.5.3. SP is responsible for performing required personnel exposure assessments and medical surveillance.

2.1.5.4. The SP shall assist the Wing/base/installation Safety Office in the investigation and reporting of mishaps. Mishap investigation and reporting of accidents involving only SP personnel shall be the responsibility of the SP. The SP shall immediately notify Chief COR/Superintendent, the appropriate Wing/base/installation Safety Office, Wing/Unit Command Post, and CO of any serious injury or an on-the-job death of SP personnel.

2.1.5.5. Appoint an Occupational Safety and Health Monitor for safety and health related issues.

2.1.5.6. Report to the CO any malfunctioning or newly procured Government Furnished Equipment (GFE) requiring evaluation.

2.1.5.7. Identify and Report Safety Hazards and Mishaps IAW AFI 91-204, Safety Investigations and Reports, all chapters. The SP shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving AF facilities, aircraft, or equipment IAW applicable directives to the COR, CO and Wing/base/installation Safety Office staff.

2.1.5.8. The SP shall take immediate steps to correct non-compliance with occupational health or safety directives that could cause injury to AF or other personnel, or damage to AF or other property or equipment.

2.1.5.9. SP shall notify the CORs within five (5) workdays after hazards or Risk Assessment Codes (RACs) are discovered.

2.1.6. Security Requirements.

2.1.6.1. SP shall appoint a security representative for the on-base long-term visitor group.

The security representative may be a full-time position or an additional duty position. The security representative, working in concert with the Security Manager of the requesting activity shall provide employees with training required by DoDM 5200.1 V1, enclosure 4, and

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AFI 31-401, Chapter 1, Information Security Program Management, and AFI 31-601, Chapter 1, Industrial Security Program Management.

2.1.6.2. Visitor Group Security Agreement (VGSA). The SP shall enter into a long-term visitor group security agreement if service performance is on base. This agreement shall outline how the SP integrates security requirements for service operations with the Air Force to ensure effective and economical operation on the installation.

2.1.6.2.1. The Government will provide the SP with security support to include storage containers for classified information/material classified reproduction facilities, use of base classified mail services, security badges, base visitor control, investigation of security incidents, and the use of security forms and conducting inspections required by DoD 5220.22- R, Industrial Security Regulation, Air Force Instruction 31-401, Information Security program Management, and Air Force Instruction 31-601, Industrial Security Program Management.

2.1.6.2.2. Security support requiring joint Government and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material.

2.1.6.2.3. Vance AFB long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.6.2.4. Clearance Requirements: The SP must possess or obtain a SECRET Facility Security Clearance (FCL) from an appropriate Government representative prior to performing work on a classified Government contract. If the SP does not possess a facility clearance, a procuring activity of the Government, or cleared contractor in the case of subcontracting, will request the clearance when a definite, classified procurement need has been established.

Requests for obtaining an FCL are submitted by the requestor to the Defense Security Service

(DSS).

2.1.6.3. The SP shall maintain a current listing of all employees on a Visitor Access List (VAL). The VAL shall include employee's name, social security number, and current level of security clearance. The VAL shall be validated and signed by the company's Facility Security Officer (FSO) and provided to the 71 FTW Information Protection Office as soon as possibleprior to the contract start date. This document must be updated quarterly. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation. The VAL shall include:

- Name, address, and telephone number of company representatives.

- The contract number and contracting agency, if applicable.

- The highest level of classified information that the SP's employees require access to.

- The location(s) of service performance and future performance, if known.

- The date service performance begins and the times the representatives will be working on the base on a daily basis.

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- Any change to information previously provided under this paragraph.

2.1.6.4. Clearances. Individual Security clearances are accomplished by the Facility Security Officer (FSO) through the Defense Security Service (DSS). These security clearances will be submitted and maintained by the contractor at no cost to the AF. Security clearances are to be requested within 14 workdays after receiving a facility clearance or, if the facility is already cleared, the personnel must be cleared before the first day of contract performance. The SP is responsible for all cost associated with obtaining personnel security clearances.

2.1.6.5. Personnel Security Clearance Requirements by function:

Maintenance Specialty

Reason Investigation Required

Management Personnel

Personnel requiring access to classified plans or members of the Crisis Action Team (CAT) or access to priority aircraft/equipment

NACLC

Maintenance Operations Control

(MOC)

Personnel requiring access to classified plans NACLC

Munitions Storage Area

Personnel requiring access to Secure Terminal Equipment (STE) for classified discussions with HQ AETC or Global Ammunition Control Point

NACLC

Aircrew Flight Equipment (AFE)

Personnel assigned to perform AFE NACLC

Anti Terrorism Officer and Assistant

Personnel requiring access to classified plans and to represent the MX Division during AT threat working group/risk assessments and other meetings

NACLC

2.1.6.6. Background Investigations. All SP employees must have a minimum of Advance Fingerprints and a National Agency Check with Inquiries (NACI) completed. Personnel with National Agency Check with Law and Credit (NACLC) clearances accomplished as listed in item 2.1.6.5. meet this requirement. (Higher level investigations such as the NACLC for Secret Access shall be submitted by the contractor through DSS at the company's expense.)

For all other SP personnel, the NACI investigation shall be submitted by the Government at no additional cost to the SP. (NOTE: If employee has previously had at least a favorable adjudicated security clearance with less than a 24 month break in service, they have met the above mentioned requirements and items 2.1.11.6.1. and 2.1.11.6.2. below do not apply). This information will be verified through the local Security Manager of the requesting activity (71 FTW/MAQ Security Manager at 434-2417 or 434-2512) during in-processing. SP employees must report to the 71 FTW/MAQ Security Manager on their first day of employment to in-process with the 71 FTW/MAQ Security Manager. Final determination on the validity and acceptance of prior clearances will be at the discretion of the 71 FTW/IP office.

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2.1.6.6.1. Advance fingerprint biometric data is conducted at the 71 FTW Information Protection office when an employee is hired into a position and their NACI has been initiated through their local Security Manager of the requesting activity.

2.1.6.6.2. NACI background investigations are initiated in the Electronic Questionnaires for Investigations Processing (e-QIP) by the 71 FTW/MAQ Security Manager. SP employees must initiate the questionnaire within their first two days of employment. SP employees have no later than 5 days from e-QIP initiation to complete the questionnaire and submit it back to the 71 FTW/MAQ Security Manager. This questionnaire may be accomplished from any computer with internet access. The 71 FTW/MAQ security manager and the 71 FTW/IP office review the submitted questionnaire. Then the employee will be contacted to report to the 71 FTW/IP office, provide their OF 306 with items 1, 2, 8-13, 16, and 17a complete, and sign off on all release forms and provide fingerprints. The background investigation, release forms, OF 306 and fingerprints will be submitted to and investigated by the Office of Personnel Management (OPM).

2.1.6.6.3. In accordance with AFI 31-501, Personnel Security Management, CAC card issuance and access to Automated Information Systems (AIS) will be prohibited until either:

a) A previous clearance/investigation has been verified or b) A new investigation has been transmitted to the Office of Personnel Management and fingerprints have been both accomplished by the 71 FTW/IP office and returned with favorable results to 71 FTW/IP.

Contractor Verification System, Trusted Agents will verify this information through the Information Protection office before authorizing CAC issuance and government computer access.

2.1.6.7. Pass and Identification Requirements.

2.1.6.7.1. All SP/sub SP personnel seeking to enter Vance AFB (VAFB) for employment must submit to a criminal history background check conducted by the 71th Security Forces Squadron (71 SFS). Cooperation with the investigation is mandatory for entry to VAFB. SP personnel convicted of certain crimes will not be allowed to work on VAFB. Such crimes include, but are not limited to the following: espionage, sabotage, treason or terrorism; felony convictions; violent crimes against persons; sex crimes; drug crimes related to distribution or intent to distribute firearms/explosives violations. Other grounds for exclusion from working on VAFB include, but are not limited to: inability to provide proof of U.S. citizenship or legal U.S. residency, outstanding warrants, individuals identified on Federal terrorist watch lists, and incarceration for twelve (12) months or longer within the past three (3) years. Deviations from this guideline are permitted on a case by case basis as determined by 71 MSG/CC and/or the 71 FTW/CC.

2.1.6.7.1.1. The SP shall ensure the following pass and identification items required for contract performance is obtained for employees and non-Government owned vehicles:

2.1.6.7.1.1.1. DD Form 1172-2, Application for Uniformed Services Identification Card, (AFI 36-3026, Identification Cards For Members of The Uniformed Services, Their Family

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Members, and Other Eligible Personnel, and AETC Instruction 36-3001, Issue and Control of AETC Civilian Identification (ID) Cards);

2.1.6.7.1.1.2. Common Access Card (AFI 36-3026), AETC Form 58, Civilian Identification Card (AETCI 36-3001)

2.1.6.7.1.1.3. Reserved.

2.1.6.7.1.1.4. An AF Form 75, Visitor Pass OR a Defense Biometric Identification System (DBIDS) card is required for employees of contracts over six months in length.

2.1.6.7.1.1.4.1. An AF Form 75 renewed in 30 day increments. To receive an AF Form 75, the employee must provide Form I-9, two forms of ID (with at least one containing a photo), and accomplish a waiver for a local background investigation. NOTE: The waiver will be accomplished during processing at the Pass and ID office.

2.1.6.7.1.1.4.2. To receive a DBIDS card, the employee must provide Form I-9, two forms of ID (with at least one containing a photo), and accomplish a waiver for a local background investigation. Additionally, the SP must receive a DBI request form memo from their Air Force sponsoring activity and present this memo to the Pass and ID office.

2.1.6.7.2. All employees that drive onto the installation must have a valid driver’s license, current vehicle registration and current proof of insurance. Employees must obey current base traffic laws and regulations IAW AFI 31-204 and Vance Supplement to AFI 31-204 and any updates to base traffic regulations. All SP personnel riding motorcycles, scooters, or otherwise motored 2-3 wheeled vehicles on-base must possess a valid driver’s license endorsement (if applicable) and a Motorcycle Safety Foundation safety class completion card indicating class attendance.

2.1.6.8. Physical Security Requirements.

2.1.6.8.1. SP shall ensure areas controlled by SP personnel comply with the base Installation Security Instruction/Plan for Force Protection Condition (FPCON) procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The SP shall be responsible for the above FPCON requirements in all assigned facilities and aircraft parking ramp. The SP shall safeguard all Government property, including controlled forms, provided for their use. At the close of each work period, Government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured.

2.1.6.8.1.1. Operating Instructions. SP shall develop an Operating Instruction (OI) for internal circulation control, protection of resources, and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations. The OI shall be written IAW AFI 31-101, Integrated Defense, the local Installation Security Instruction/Plan and AFI 10-245, Antiterrorism (AT), and coordinated through the local Security Forces

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Squadron, the Wing Anti-Terrorism Office (ATO) and the Information Security Program Manager (ISPM).

2.1.6.8.2. Unescorted Entry to Controlled or Restricted Areas. SP employees who do not require access to classified information, but require unescorted entry to a controlled or restricted area must have a favorable National Agency Credit Check with Inquiry (NACI) or higher investigation. NACIs for SP employees will be submitted by the AF at no cost to the

SP.

2.1.6.8.3. SP shall produce and maintain an Entry Authority Lists (EAL’s) IAW AFI 31-101, chapter 7. The list shall include employee's name, last six numbers of their social security number, and level of security clearance. The list shall be coordinated through controlled area monitor, signed by the SPs Function Area Commander (FAC) and validated through the Security Forces Installation Security Section/71 SFS/S5S/A/C prior to access. Updated listings shall be provided annually or as changes occur. The SP shall ensure sensitive information (i.e., Privacy Act information) is properly marked and protected from unauthorized access, disclosure, or manipulation.

2.1.6.8.4. SP employees that require escorted entry to controlled areas due to the location of Government provided facilities and work areas and will adhere to the regulations in AFI 31- 101, chapter 7.

2.1.6.8.5. SP/sub SP personnel shall adhere to vehicle inspections when entering and exiting the base and traffic laws as outlined in the Oklahoma Code, DoD regulations, Air Force Instructions, and applicable AETC Supplements to include AFI 10-245, AFI 31-101, AFI 31- 204, VAFB Supplement 31-204.

2.1.6.8.6. Retired DoD personnel and dependents who are employed by a SP may not use their sponsorship privilege for the SP’s or sub SP’s benefit.

2.1.6.8.7. Controlled/Restricted Areas. SP shall implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel will work. The CO will provide a list of the local base procedures at the pre-performance briefing. The CO will provide updates to the SP, as changes are made in the procedures.

2.1.6.8.8. Establishment or Modification of Controlled Areas. For on-base cleared facilities with over sight by the base ISPM, SP shall comply with the National Industrial Security Program Operating Manual (NISPOM), previously referred to as the Industrial Security Manual (ISM), and coordinate with the Security Forces Installation Security Section/71 SFS/S5S/A/C to implement controlled area requirements. The Security Forces Installation Security Section/71 SFS/S5S/A/C and ISPM shall approve the establishment, construction, and modification of all SP designated controlled areas before they may be used to limit access.

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2.1.6.8.9. Retrieving Identification Media: When an employee is separated or separates employment, regardless of the circumstances, the SP shall retrieve identification media issued to employees in the performance of this contract.

2.1.6.8.10. Reporting Requirements. SP shall comply with AFI 71-101, Volume-1 Criminal Investigations, and Volume-2 Protective Service Matters, requirements SP personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information. SP employees shall be briefed by their immediate supervisor upon initial on-base assignment, and as required thereafter.

2.1.6.8.11. Additional Security Requirements. IAW DoDM 5200.1 V1, enclosure 4, AFI 31- 401, Information Security, Chapters 4, 5, 8, and 9, and AFI 31-601, Industrial Security Program Management, chapters 1-9, the SP shall comply with AFI 33-200, Information Assurance (IA) Management, AFSSI 7700, Emission Security; AFI 10-701, Operations Security (OPSEC) Instructions, and AFI 33-100, User Responsibilities and Guidance for Information Systems.

2.1.7. Publications. Applicable publications are listed in Appendix A of each service area.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract and must be followed if the publication is listed as mandatory. Some of the publications can be found on the Internet at the below sites:

a. OSHA Standards http://www.osha.gov

b. USAF Publications http://www.e-publishing.af.mil

c. AETC Publications/Supplements http://www.e-publishing.af.mil

d. Technical Orders https://www.my.af.mil/etims/etims/index.jsp

e. DOD Publications http://www.dtic.mil/whs/directives/index.html

The SP shall immediately implement those changes that result in a decrease or no change in the contract price and notify the CO in writing of such change. Should a decrease in contract price result, the SP shall provide a proposal for a reduction in the contract price to the CO.

Before implementing any change that will result in an increase in contract price, the SP shall submit in writing to the CO a price proposal with thirty (30) calendar days following receipt of the change by the SP. The CO and the SP shall negotiate the change into the contract under revisions of the contract clause entitled “Changes”. Failure of the SP to submit a price proposal within thirty (30) calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price.

2.1.7.1. Technical Guidance. Requirements of this PWS, to include all Sections, shall be performed using Government directives, instructions and publications, TOs, and where mandated and approved, the SP’s developed directives and/or instructions. Applicable Government directives, instructions, and publications, TOs and accepted SP directives and/or instructions shall be the basis for inspection and surveillance of all areas.

http://www.osha.gov/ http://www.e-publishing.af.mil/ http://www.e-publishing.af.mil/ https://www.my.af.mil/etims/etims/index.jsp http://www.dtic.mil/whs/directives/index.html

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2.1.8. Records Management. Ensure all official Government-owned records received and created for the Government are maintained IAW established Federal Records Act, Public Law 81-754, Federal Records Act, DoD and AF directives listed in Appendix 2A. At the functional level, provide technical assistance to all Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM), Privacy Act, and Freedom of Information Act (FOIA) Programs. Appoint a Functional Area Records Manager in support of the Records Management and FOIA Program IAW AFI 33-322.

Manage all official Government records (regardless of media) that are maintained for all services provided. Prepare and maintain a copy of the Records Information Management System file plan. Maintain active and inactive files. Dispose of records IAW applicable directives, Public Laws and Statutes. Prepare records, complete applicable records, and provide shipment of records requiring staging or retirement to the Federal Records Center.

Maintain electronic records using an AF approved electronic records keeping system.

Segment and control access security and safety of records according to record sensitivity.

Ensure sensitive information subject to Public Law 100-235, Computer Security Act of 1987, (Privacy Act information) is properly protected from unauthorized access, disclosure, or manipulation. All reports, records, files, documents, maintenance policies/operating instructions and working papers shall be made available to authorized Government personnel, as requested.

2.1.8.1. Freedom of Information Act Program: Comply with DoD Regulation 5400.7-R, DOD Freedom Of Information Act Program, AF Supplement requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. Comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. Remove or destroy official records only in accordance with AFMAN 37-123, Management of Records, or other directives authorized in AFI 33-364, Records Disposition—Procedures and Responsibilities DoD.

2.1.8.2. Mail Processing: Retrieve mail from the Official Mail Center and provide central locations to distribute mail for their respective service area. Control all accountable mail.

2.1.8.3. Exclusive of company proprietary information, the Government may use, duplicate or disclose such records, files, documents, working papers and reports in whole or in part.

2.1.9. Environmental Management. Comply with federally mandated environmental preference programs and DoD “Green Procurement Program” (GPP) policy. These program elements are described on the Office of the Federal Environmental Executive website (http://www.ofee.gov) and further guidance is available on the Federal Facilities Environmental Stewardship & Compliance Assistance Center (FedCenter.gov) website (http://www.fedcenter.gov ). Follow Major Command (MAJCOM) policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator.

2.1.9.1. Environmental. Comply with the Environmental, Safety, and Occupational Health Compliance Assessment and Management Program, pesticide measures of merit, solid waste http://www.ofee.gov/ http://www.fedcenter.gov/

2-1-15 reduction/diversion, Remedy In Place, and hazardous waste reduction. Comply with all applicable environmental permits/plans, Code of Federal Regulations, MAJCOM instructions, AFIs, DoD regulations, MAJCOM/AF/DoD policy letters, policy documents, etc. concerning environmental programs and all revisions after contract award. Air Force items may include, but are not limited to, 10, 20, 32, 41, 44, 51, 64, 90, 91 series publications found at http://www.e-publishing.af.mil. Follow MAJCOM policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal Environmental, Safety, or Health Regulator.

2.1.9.2. Environmental Compliance. Comply with all environmental compliance, conservation, planning, and programming in accordance to all Federal, Executive Orders (EO), state, DoD and AF requirements and policies (including applicable revisions).

2.1.9.3. Products and Materials. Provide cleaning products in the performance of this PWS that meet as a minimum, Green Seal Product Standards (http://www.greenseal.org/certproducts.htm). If it is determined that a product does not meet Government performance requirements, submit a proposed alternative to ACO that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance. For products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (http://www.epa.gov/cpg), must meet the minimum recovered (recycled) content. Use bio-based products upon issuance of the bio-based product listing from the United States Department of Agriculture (http://usda.gov). Purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program Product Efficiency Recommendations product list.

2.1.10. Emergency Support Program.

2.1.10.1. Establish Control Center to monitor resources, mission capability and coordinate functional activities during disaster/contingency operations such as accidents, natural or man-made disaster, mobility, recovery requirements and during exercises.

2.1.10.2. Emergency Management (EM). Appoint specialized EM team members, for example Emergency Operations Center, Readiness Support Team, Contamination Control Teams, Shelter Management Teams, Post Attack Reconnaissance Base Recovery Element, Ride Out Team and support teams as required to support local response and contingency plans. Perform functions necessary to minimize the loss of personnel, resources, and operational capability caused by accidents, natural disasters and contingencies IAW AFI 10- 2501, Air Force Emergency Management (EM) Program Planning and Operations.

2.1.10.3. Response Plans and Procedures. Develop, coordinate, and implement response procedures and checklists to support Wing/base/installation OPlans, other local response plans, war and contingency planning documents. See Appendix 2H, 3H, 6H, and 21H in each service area.

http://www.e-publishing.af.mil/ http://www.greenseal.org/certproducts.htm http://www.epa.gov/cpg http://usda.gov/

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2.1.10.3.1. When required by the CO, the SP shall respond to emergency situations (e.g., natural disasters, major accidents, attacks, and terrorist incidents involving Weapons of Mass Destruction). The SP shall provide these services as required by the CO. Extended service hours may be negotiated under the "Changes" clause, if warranted. On occasion, the SP's service may not be required, or may be required at reduced level of service (e.g., alerts, disaster situations, or other situations as required). The CO will notify the contract manager or alternate if this should occur. The SP shall use the priorities established by Vance Operations Plan listed in Appendix 2H, 3H, 6H, and 21H if the activation or exercise of multiple contingency plans generates conflicting support requirements.

2.1.10.3.2. A surge in the contract requirements beyond the capability of the SP may be augmented by the Government at its option when the Government perceives that mission accomplishment is endangered.

2.1.10.4. Base Exercises. Provide the required personnel IAW applicable instructions listed in Appendixes 2H, 3H, 6H, and 21H. Provide augmentation personnel to assist EM in emergency/contingency situations to include wing exercises Emergency Management Support Team.

2.1.11. Information Systems (IS). See paragraph 2.3.3.13.

2.1.11.1. The SP shall implement and manage a Computer Systems (CS) Management Program IAW AFI 33-112, Information Technology Hardware Asset Management, AFMAN 33-152, User Responsibilities and Guidance for Information Systems, and DoDM 5200.01V1, DoD Information Security Program: Overview, Classification, and Declassification, and shall appoint Information Technology Equipment (ITE) Custodians (ITEC). The SP shall assist the Government with new IT requirements thru utilization of the base requirements process, and will follow warranty replacement directives put forth by the Government. The SP shall utilize Government provided network storage for records not meeting the guidance set forth in paragraph 2.1.8. and shall not maintain these records on office IS to avoid work stoppage in the event of user system failures. The SP must provide and maintain its own non-Government IS for personal use or unofficial government business.

2.1.12. Base Fire Regulations. Comply with Wing/base/installation Fire Regulations.

2.1.13. Traffic Laws. Comply with all Wing/base/installation traffic regulations.

2.1.13.1. All SP personnel who operate Government Motor Vehicles (GMV) or authorized company vehicles on the flightline and hangars shall be properly licensed, certified and authorized IAW AFI 13-213, Airfield Driving, AFI 24-301, Vehicle Operations, and other applicable directives. Privately owned (personal) vehicles shall not be operated on the flightline or in hangars unless authorized by Base Airfield Management.

2.1.14. General Housekeeping. Kept GOCO facilities and areas clean, orderly, and in sanitary condition IAW 29 CFR 1910.22, Walking-Working Surfaces and AFI 91-203, Chapter 5, paragraphs 5.1, 5.3, 5.5, 5.9, 5.10, and 5.11. Areas include, but are not limited to, 2-1-17 facilities, yards, compounds, parking areas, and ancillary work areas. Maintain GOCO facilities, supplies, and materiel in a safe, organized, and continually clean condition.

Maintain all outdoor areas assigned to the SP for SP employee use free of trash, debris, vegetation, and leaves, to include removal of snow and ice from walkways. Note. The SP shall provide all equipment, materials, supplies, labor, etc., for the cleanup and housekeeping of GOCO facilities. Note: Restroom cleaning will be the responsibility of the Government.

2.1.14.1. Ensure all hangars, industrial areas, office, break, warehouses, and restroom areas under the SP’s control are kept clean and orderly at all times; i.e., (not inclusive) all floors, surfaces, walls, baseboards, ceilings, light fixtures, vents, glass, blinds, furniture and personnel lockers are clean, free of litter, dust and foreign debris.

2.1.14.1.1. Trash (waste) and smoking material (within designated smoking areas) containers within the hangars, industrial, office, break, and restroom areas shall not present a fire or health hazard or overflow the containers.

2.1.14.1.2. Government or SP-owned appliances (e.g., microwave ovens, refrigerators, etc) shall be kept clean and in sanitary…