Attachment 1b Availability and Response Rqmts.pdf

Facility/System Requirement

Group Threshold (All Facilities) (Infrastructure system)

Preventive Maintenance Performance Standard

Corrective Maintenance Performance Standard

Repair Response Repair Response Performance Standard

98% on all days (14.6 hrs unscheduled downtime)

98% on all days 100% completed on time

Performance Standards:

Green ≥ 98% 98% > Yellow ≥ 90% Red < 90%

On Site or WO created within 1-business day: 100% responded to and repaired within 30 calendar days.

Materials ordered within 7-business days

100% responded to and repaired within 30 calendar days.

Materials ordered within 7-business days

Performance Standards:

Green ≥ 95% 95% > Yellow ≥ 85% Red < 85%

Emergency Repair Response

Emergency Repair Response Performance Standard

Emergency Repair Disposition Emergency Repair Disposition Performance Standard

100% responded to within 1-hour (business hours and launch operations); and 2-hours (non-business hours)

Performance Standards:

Green = 100% 100% > Yellow ≥ 99% Red < 99%

100% dispositioned within 1 business day

Performance Standards:

Green = 100% 100% > Yellow ≥ 98% Red < 98%

FACILITY AND INFRASTRUCTURE AVAILABILITY AND RESPONSE REQUIREMENTS

FACILITY AND INFRASTRUCTURE AVAILABILITY AND RESPONSE REQUIREMENTS

Emergency Response and Repair Standards (ERPR)

6. "On Time" standard based on original target completion date. Revisions to target completion dates must be coordinated with and have documented concurrence of the customer.

1. Availability is defined as a fully functional facility or infrastructure system where the interrupted service of a building system or infrastructure system does not impact the ability of the user to perform mission or day-to-day operations.

3. Emergency Repair Disposition is defined as identifying requirements to restore F/S/E/U to normal operating conditions, and initiating a new work order to be completed per Repair timetable.

Monthly Availability (See Notes 1 & 2) Repairs (RPR) (See Notes 3, 4, 5, & 6)Maintenance (MAINT) (See Notes 3, 4, 5, 6, & 7)

5. Target completion dates for Corrective Maintenace and Repairs excludes the time from material ordered to material arrival. (i.e. 30 total days for completion in a facility - day 1 materials ordered, 20 days for material delivery/arrival, 29-days to complete work.)

2. Emergency Repair Response is defined as the time between the first emergency notification to the time the response team (work crew) is on installation and has received the work order.

Notes:

Notes:

3. Includes all Maint Categories. Corrective Maintenance (identified in the process of the PM) not accomplished on-site transitions to Repair category.

2. F/S/E/U availability calculated based on first notification of service/system outage until time of service restoration.

4. Variances to target completion dates (TCD) must be approved by the government on a case-by-case basis.

1. Emergencies are situations that pose an immediate threat to life, property, environment, or mission. Reference PWS Section 1.2.2.1.2.

Source Selection Sensitive Information See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

FA2521-22-R-0011, Attachment 1b

Work Order Type Code Work Order Category Category Code

Work Order Priority

Metric Fixed Price (FP);

Contract Reimbursable (CR);

Cost Plus Fixed Fee (CPFF)

Maintenance MAINT Preventive Maintenane PM 2A Proactive Work % FP Predictive Maintenance PdM 2A Proactive Work % FP Condition-Based Maintenance CBM 2A Proactive Work % FP Operations Maintenance OM 2A Proactive Work % FP Failure Mode Effects and Cause Analysis FMECA 2A LCCA FP Non-Destructive Inspection NDI 2A LCCA FP/CPFF Planned Component Replacement PCR 2A LCCA FP

Repair RPR Emergency Repair ERPR 1 MTBF FP/CPFF Root Cause Failure Analysis RCFA 3A MTBF FP Sustainment Repair SR1 3A MTBF FP/CPFF Corrective Maintenance CM 2A Proactive Work % FP/CPFF

Planned Work PW Planned Work PS1 3A Total Cost FP Planned Enhancement - Air Force PE-AF 4A Total Cost FP

Project PROJ Air Force AF 4A Total Cost FP Other OT 4A Total Cost FP

Operations OPS Plant Operations PO 2A Total Cost FP Continuous Commissioning CCx 2A LCCA FP

Service Work Order SWO Crane/Lift Support CS 3A Scheduled Work % FP/CPFF Exercise EX 4B Total Cost FP/CPFF Emergency Response ER 1 Total Cost FP/CPFF/CR Launch Support LS 2A Total Cost FP/CPFF Mission Support MSN 3A Total Cost FP/CPFF Other OTH 3B Total Cost FP/CPFF

Collection Work Order CWO Administrative AD 4B Total Cost FP/CPFF Training TR 4B Total Cost FP/CPFF Other OTH 4B Total Cost FP/CPFF Legacy Work Orders LEG N/A N/A N/A

ABOS WORK CLASSIFICATIONS

Source Selection Sensitive Information See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

FA2521-22-R-0011, Attachment 1b