Attachment 1 Performance Work Statement 10 May 22.pdf

Solicitation # FA2521-21-R-0023, Attachment 1

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PERFORMANCE WORK STATEMENT (PWS)

FOR

Ascension Base Operations Support (ABOS)

10 May 2022

Contract Solicitation # FA2521-21-R-0023

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TABLE OF CONTENTS

INTRODUCTION

1. CONTRACT PURPOSE:

1.1. Description of Services:

1.2. Background:

1.3. Objectives:

1.4. Requirements Scalability:

1.5. General Requirements

1.6. Program Management:

1.7. Financial Information and Accounting:

1.8. Base Familiarization, Inspection and Exercises Support

1.9. Local Restoration Plan and Contingency Operations Plan:

1.10. International Workforce and Host Nation Agreements:

1.11. Phase In /Phase Out Period:

1.12. Associated Contract Agreements

1.13. Special Projects:

2. BASE OPERATIONS SUPPORT

2.1. Provide Ascension Operations Support

2.2. Comprehensive Ground Safety Program

2.3. Security Services

2.4. Bioenvironmental and Public Health:

2.5. Medical and Emergency Services:

2.6. Lodging, Dining, and Cleaning Services

2.7. Morale, Welfare and Recreation (MWR) Services:

2.8. Air Field Operations and Support:

3. PERFORM LOGISTICS MANAGEMENT FUNCTIONS

3.1. Logistics Management Activities

3.2. Cargo Transportation to Ascension Island

3.3. Supplies at AAAF

3.4. Fuel Support

3.5. Vehicle Maintenance:

3.6. Ground Transportation Operations

3.7. Government Property:

4. CIVIL ENGINEERING SUPPORT

4.1. Civil Engineering Environmental Support:

4.2. Civil Engineering Asset Management:

4.3. Civil Engineering Project Support:

4.4. Civil Engineering Infrastructure Support:

5. NON-MISSION COMMUNICATIONS OBJECTIVE

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5.1. General Requirements:

5.2. VOICE

5.3. VIDEO

5.4. NETWORK DATA

5.5. Communication Infrastructure

6. MISSION AND TENANT SUPPORT

6.1. Overall Tenant and Associated Systems Support

6.2. HF Global Communication Systems (HFGCS)

6.3. National Aeronautics and Space Administration (NASA)

6.4. Air Force Technical Applications Center (AFTAC)

6.5. Next Generation Ionosonde (NEXION):

6.6. Navy Research Laboratory (NRL):

6.7. Global Positioning System (GPS):

6.8. Overtime:

7. APPLICABLE PUBLICATIONS AND DOCUMENTS

8. APPENDICES

8.1. Definitions:

8.2. List of Acronyms and Abbreviations

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INTRODUCTION

1. CONTRACT PURPOSE: The ABOS contract is a non-personal services contract to provide Base Operations Services and Mission Support at Ascension Auxiliary Air Field (AAAF). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who in turn is responsible to the Government. While not all Base Operations Services and Mission Support functions will be executed immediately, over time there must be an ability to “on-ramp” Base Operations Services and Mission Support from other areas as the opportunity arises. Conversely, there may come the time where it is necessary to “off-ramp” Base Operations Services and Mission Support where necessary.

1.1. Description of Services: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform AAAF mission support and base operations services as defined in this Performance Work Statement (PWS), except for those items specified as Government furnished property and services.

1.1.1. The Contractor shall perform to the standards in this contract.

1.1.2. Performance of Services during Crisis Declared by the National Command Authority or

Overseas Combatant Commander. All requirements outlined within this PWS are considered critical. The contractor shall continue providing services 24 hours a day until the crisis is over. The contractor shall ensure enough skilled personnel are available during a crisis for any operational emergency due to utility failure, damage control, and damage repair. (CDRL A001, Program Management Plan).

1.2. Background: The AAAF is a Contractor-operated tracking and instrumentation station on a volcanic-rock island in the South Atlantic nearly 5,000 miles downrange from CCSFS.

1.2.1. The United States entered into a variety of Host Nation Agreements for the rights to utilize AAAF. The Contractor must operate in accordance with these agreements and take into account in its management plans all other applicable labor agreements governing the employment and management of American or foreign nationals. In addition, the Contractor must interface, cooperate, and collaborate with Host Nation representatives.

1.2.2. Upon specific request, the ABOS contract can support private sector commercial space activities based on the Commercial Space Launch Cooperation Act of 2012, codified at 10 USC 2276. Such support is of the general type otherwise provided to the DoD within this Performance Work Statement. Support is not to be provided to commercial space act iv i t ies unless specifically directed by the Contracting Officer and only when the Contracting Officer has secured full non-Federal funding from the supported commercial entity.

1.3. Objectives: The Government intends for the successful ABOS Contractor to meet the following service objectives performed under this contract.

1.3.1. Operations and Maintenance (O&M) of High Frequency (HF) Global Antenna and Tenant Systems as required per PWS or SLD 45 Support Agreements.

1.3.2. Provide a broad range of civil engineering services, including real property management, facility engineering, corrosion control, antenna maintenance, and infrastructure work.

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1.3.3. Provide Airfield Management (AM); Air Traffic Control (ATC); aircrew services; airfield ground support services; and Radar, Airfield and Weather Systems (RAWS) / Air Traffic Control and Landing Systems (ATCALS) maintenance support at the AAAF airfield which is operated under the guidance of applicable DoD regulations, Air Force Instructions (AFIs), Local Policies, and the AAAF Military Airfield Manager (AFM).

1.3.4. Provide a variety of public health and medical services, including laboratory services, the implementation of a public health program and occupational health program and the provision of acute, routine, and emergency medical services by credentialed healthcare providers.

1.3.5. Provide and manage emergency response, emergency medical (Advanced Life Support), and fire protection services for facilities, aircraft, and personnel.

1.3.6. Provide base security services for surveillance and intrusion detection.

1.3.7. Provide an emergency management program that includes disaster avoidance, mitigation, and response, along with personnel accounting procedures.

1.3.8. Provide and manage lodging and housekeeping, custodial, dining, laundry, recreation, and other related services for Government personnel, base tenants, various Contractor personnel, visitors, and guests authorized by the Ascension Base Commander.

1.4. Requirements Scalability: While a large portion of the requirements for this effort are stable and predictable, the level of effort and quantity of Base Operations Services and Mission Support for new customers and operations evolution is less predictable and Base Operations Services and Mission Support tempo will likely grow during the Period of Performance. This contract must keep pace with an ability to adapt to requirements surges and growth. There may be other unforeseen requirements that on-ramp to this contract if decisions are made to off-ramp from other efforts. The general scope of ABOS has been written broadly enough to capture most Base Operations Services and Mission Support. However, for the more stable and predictable requirements, minimum workload indicators are addressed in the workload indicators (Attachment 11).

1.5. General Requirements

1.5.1. Hours of Operation: The Contractor is responsible for conducting business between the hours of 0730 – 1630 local time, Monday thru Friday, excluding required airfield operations, Federal holidays, or when the Government facility is closed due acts of Nature, acts of War, administrative closings, similar Government-directed facility closings, or where specified otherwise in the PWS. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.5.1.1. The Contractor shall adjust hours of operation based upon Government operational priorities.

1.5.1.2. The Contractor shall support Government-scheduled activities outside of routine working hours due to mission requirements. The Contractor is expected to reschedule routine work impacted by SLD 45 mission or installation emergencies.

Note: No additional payments will be due to Contractor for unscheduled closures.

1.5.1.2.1. The Contractor shall also provide emergency support/services even during installation closures, including when an unforeseen closure occurs on a regularly scheduled day of work.

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1.5.1.2.2. The Contractor shall respond with the correct mix of functional competencies to support unscheduled emergency or urgent requirements.

1.5.1.3. The Contractor shall ensure Airfield Management/Support, Air Traffic Control, Fire and Emergency Medical Response, Clinic, and Laboratory services are available as required outside of normal (0730-1630 Local) duty hours at AAAF.

1.5.2. Place of Performance: The work to be performed under this contract will be at Ascension Island; Cape Canaveral SFS, FL; and Patrick SFB, FL. The Contractor will also need to perform work at Port Canaveral and potentially other commercial locations to support shipments to and from Ascension Island as required.

1.5.3. Recognized Holidays: The Contractor may be required to perform service on holidays, including but not limited to:

New Year’s Day Holidays specific to host country Martin Luther King Jr.’s Birthday Labor Day President’s Day Columbus Day Memorial Day Veteran’s Day Juneteenth Thanksgiving Day Independence Day Christmas Day

1.5.3.1. The Contractor shall ensure that routine work is not scheduled on holidays (or on observed dates for holidays) except as otherwise specified or required for PWS performance, as provided for in Bargaining Unit agreements, or per another employee agreement.

1.5.3.2. The Contractor shall accomplish the required number of services or actions per week or month regardless of if Holiday(s) falls during that time period.

1.5.3.3. Local National Holidays – Ascension Island

1.5.3.3.1. The Contractor shall ensure routine work is not scheduled for local national personnel or local businesses at Ascension Island on a holiday (or on an observed date for the holiday) except as otherwise specified or required for PWS performance or as provided for in any applicable employee agreement.

Note: Ascension Island public legal holidays are as follows:

a. New Year’s Day

b. Good Friday

c. Easter Monday

d. In Lieu of Ascension Day

e. Whit Monday

f. HM the Queen’s Birthday

g. August Bank Holiday

h. Christmas Day

i. Boxing Day

1.5.3.4. The Contractor shall observe all work-area closures as directed for mission launches and/or hazardous operations at no additional cost to the Government.

1.5.3.5. The Contractor shall schedule activities around all scheduled closures.

1.5.4. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. (CDRL A008, Quality Control Management Plan).

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1.5.4.1. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s Quality Control Program (QCP) is the means by which they assure themselves that their work complies with the requirements of the contract. The Contractor’s QMP shall be delivered post contract award by the successful offeror. (CDRL A008, Quality Control Management Plan).

1.5.4.2. After acceptance of the quality control plan the Contractor shall receive the CO’s acceptance in writing of any proposed change to their QC system. Once accepted by the CO, the QCP shall be implemented no later than (NLT) 30 calendar days after acceptance. (CDRL A008, Quality Control Management Plan).

1.5.4.3. The Contractor shall establish, document, implement, and maintain a Quality Management System (QMS) that is compliant with ISO 9001 standards and shall continually improve the system’s effectiveness to ensure contract requirements are met. The Contractor shall list any changes to the QMS or Quality Plan and submit to the Government.

1.5.4.4. The Contractor shall make QMS documentation and data available to the CO and COR for review. Documentation shall include, at a minimum:

a) QMS Procedures

b) Training and certification records

c) Completed work orders

d) Inspection and audit results

e) Nonconformance data

f) Corrective and preventive action records

g) Other appropriate historical records

1.5.4.5. The Contractor shall brief self-assessments at Monthly business reviews and/or Quarterly program reviews as directed by the Government.

1.5.4.6. The Contractor shall maintain all publications and records IAW AFI 33-322 Records Management Program, AFMAN 33-363 Management of Records and applicable directives.

1.5.5. Security Requirements: Contractor personnel performing work under this contract must have appropriate level of security clearance at time of the contract start and must maintain the level of security required for the life of the contract. The security requirements are stated in the DD Form 254.

1.5.5.1. The Contractor’s personnel shall meet site access requirements which may require, in some instances, US Citizenship and elevated clearance. This may include but not limited to vehicle and equipment access requests, Visit Access Request (VAR) submittals, and electronic media device submittals to include mobile telephone, camera devices, etc.

1.5.5.2. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.5.5.3. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

Note: All references to keys includes key cards. No keys issued to the Contractor by the Government shall be duplicated.

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1.5.5.4. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons.

1.5.5.5. The Contractor shall develop and execute security management processes.

IAW: DD Form 254 where applicable, DODM 5200.01 Information Security Program, Volumes 1-4, AFMAN 16-1404 Volumes 1-3, Air Force Information Security Program, AFI 16-1406, Air Force Industrial Security Program, DOD

5220.22 M, National Industrial Security Program Operating Manual (NISPOM), AFI 31-101 and SLD 45 Integrated Defense Plan (IDP) 31-1 (CDRL A016, Security Management Plan).

1.5.5.5.1. The Contractor shall ensure that new hire and existing Contractor personnel who work in restricted areas or who have access to the installation Local Area Network (LAN) have a favorable Tier 1 Investigation prior to starting work supporting the ABOS contract.

1.5.5.5.2. The Contractor shall grant LAN access only to Contractor personnel receiving a favorable Tier 1 Investigation.

1.5.5.5.3. The Contractor shall request access into restricted areas for Contractor personnel IAW DoDM 5200.02, Personnel Security Program.

1.5.5.5.4. The Contractor shall submit requests for temporary waiver to these requirements to the COR for LAN access with the accomplishment of a favorable Local Agency Check and approval by the PM. In some cases, a waiver may not be approved.

1.5.5.5.4.1. The contractor shall participate in the SLD 45 Antiterrorism Program, appoint an AT representative IAW SLD 45 AT Plan 10-245 and adhere to instructions from the Ascension Base Commander or higher authority.

IAW SLD 45 AT Plan 10-245 and DODI 2000.16/AFI 10-245.

1.5.5.5.4.2. The Contractor shall develop, review, update, and implement an Antiterrorism (AT) Plan for review by the COR IAW AFI 10-245 and SLD 45 AT Plan 10-245. The plan will be coordinated with the SLD 45 AT office annually to be approved with the delta plan by the SLD 45 Commander IAW AFI 10-245. (CDRL A017, Antiterrorism Plan).

1.5.5.5.5. The Contractor shall appoint an OPSEC representative, participate in the Delta Operations Security (OPSEC) Program and adhere to instructions received from the Delta Operations Signature Manager, Installation Commander, or higher authority to conform with AFI 10-701 and DD Form 254.

1.5.5.5.6. The contractor shall comply with DoD Foreign Clearance Guide requirements for official travel to Ascension Island and other overseas locations. Compliance includes but is not limited to US Africa Command personnel clearance submission via the Aircraft and Personnel Automated Clearance System (APACS), any locally developed procedures for the given location, and reporting foreign travel to the security manager and/or Facility Security Officer.

1.5.5.5.7. The Contractor shall comply with U.S. Africa Command travel clearance requirements through the Aircraft and Personnel Automated Clearance System (APACS) for personnel traveling on official business to AAAF.

1.5.5.5.8. The Contractor shall input ISOPREP documents and information for their personnel and for all SLD 45 personnel and Contractors travelling to AAAF.

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1.5.5.5.9. The Contractor shall participate in joint island emergency exercises involving the Royal Air Force and Ascension Island Government. During these exercises, the station manager shall work with the Base Commander to ensure a unified island response.

1.5.6. Key Personnel: The follow personnel are considered key personnel by the Government:

Program Director, Deputy Program Director, Ascension Station Manager, and Contract Manager. One or more of the following must be located and available on-island at all times: Program Director, Deputy Program Director, or Ascension Station Manager.

1.5.6.1. The name of this person and an alternate who shall act for the Contractor when key personnel are absent shall be designated in writing to the contracting officer.

1.5.6.2. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.5.6.3. The program director and contract manager or alternates shall be available between 8:00 a.m. to 5:00 p.m. ET, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons. Qualifications for all key personnel are listed below.

Note: PD and Deputy PD (i.e., the Contractors) are to take direction affecting the contract only from the Government Contracting Officer (CO), not the Government PM nor CORs.

1.5.6.4. Program Director. The Program Director must have at least 4 years of experience as a deputy program manager or program manager. The Program Director must have the authority to make all decisions regarding the performance of this contract. The Program Director must be located at Patrick Space Force Base, and must be available, physically or remotely, during emergencies with the authority to direct contract personnel. The Program Director must be in place within 14 days after the start of transition.

1.5.6.5. Deputy Program Director. The Deputy Program Director must have at least 2 years of experience as a supervisor, deputy program manager or program manager. The Deputy Program Director must be located at Ascension Island, and must be available, physically or remotely, during emergencies with the authority to direct contract personnel. The deputy program director must be in place within 14 days after the start of transition.

1.5.6.6. Ascension Station Manager. The Ascension Station Manager must have at least 2 years of experience managing a remote site as well as the authority to manage day-to-day operations; to participate in long-range planning; and to assist the Ascension Base Commander (Detachment 2 Commander) in representing the United States Government, the US Air Force and the US Space Force with the host nation and local community. The Ascension station manager must be in place within 30 days after the start of transition.

1.5.6.7. Contract Manager. The Contract Manager must have at least 4 years of experience with DoD contracts; familiarity with negotiations, and familiarity with Defense Department Data Sources (e.g. cost and software data reporting).

Contract Manager must have the authority to execute contractual actions such as modifications and Task Orders within the same day of receiving the contractual action from the Contracting Officer. The Contract Manager must be located at Patrick Space Force Base, and must be available, physically or remotely, during fiscal end-of-year to negotiate quick turn proposals with Government contracting.

The contract manager must be in place within 14 days after the start of transition.

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1.5.7. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor employment is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractor personnel shall be required to obtain and wear badges in the performance of the services in this contract unless is presents a safety risk.

1.5.8. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.5.9. Government Property: The Contractor shall manage all Government Property (GP) in the GP system as specified in Section 3 of the ABOS PWS and applicable AFIs and regulations. (CDRL B027, Government Furnished Equipment/Government Furnished Material Status Report).

1.5.10. Contractor Property: The Contractor shall ensure that all Contractor-owned equipment is clearly and permanently marked with the Contractor’s name and logo.

1.5.11. Contractor shall establish a Precious Metals Recovery Program IAW AFI 23-101.

1.6. Program Management: The Contractor shall manage all contract requirements.

1.6.1. Program Management Plan: The Contractor shall submit and execute to a Program

Management plan that defines the approach to the entire contract inclusive of manning structure, work control, quality control, teaming arrangements, property management, and non- contract direct costs such as fuel, passenger travel, cargo, supply, and medical.

(CDRL A001, Program Management Plan).

1.6.1.1. The Contractor shall ensure a strike plan is included in the Program Management Plan and will be incorporated after it is approved by the Program Manager. The strike plan should identify plans and procedures to continue all services required by the terms and conditions of this contract during periods of labor unrest such as walkouts, work slowdowns, and strikes.

1.6.1.2. When negotiating collective bargaining agreements applicable to the workforce under this contract, the contractor shall use its best efforts to ensure such agreements contain provisions that require all disputes be settled without resorting to strike, lockout, or other interruption of normal operations. The contractor shall include the substance of this language in any subcontracts.

1.6.1.3. The Contractor shall keep the plan current by reviewing and updating the plan annually or within 30 days of an event prompting the change, whichever occurs first.

(CDRL A001, Program Management Plan).

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1.6.2. Sub-Contractor Management: The Contractor shall ensure that with tasks subcontracted by the ABOS Contractor to other firms, the same level of reporting requirements and same level of Government insight/oversight into approach, schedule, and technical progress and responsiveness will be applied to the work of those Sub- Contractors as to the prime.

1.6.3. The Contractor shall ensure that the contract is adequately staffed (including subcontracts) and that all employees meet all certifications, licensing, experience, and training requirements to include but not limited to guidance from 40 CFR 265.16 or as specified and/or required to perform the work contained in this PWS.

1.6.4. The Contractor shall provide positive management of employees executing PWS tasks.

1.6.4.1. The Contractor shall be responsible for adhering to all appropriate Performance

Standards (AFIs, AFMANs, TOs, DoDI’s, etc…) listed in the PWS.

1.6.4.1.1. As new versions of these standards are published, they will supersede the version listed in the PWS.

1.6.4.1.2. The Contractor shall review Government mandatory or advisory documents prior to creation of a Contractor process or documentation.

1.6.4.1.3. Implementing Changes to Documentation

1.6.4.1.3.1. The Contractor shall immediately implement a documentation change due to a publication revision, replacement, amendment, or supplement which results in neither a degradation of capability nor an increase in cost to the Government.

1.6.4.1.3.2. The Contractor shall provide a synopsis of the change and request direction from the CO prior to implementing any documentation change that may result in an increase in cost or degradation of capability.

1.6.4.2. The Contractor shall provide all personnel with company badges that are openly displayed in accordance with the Installation Defense Plan except when safety or other considerations dictate otherwise and the Contractor shall issue Government-provided identification badges to Contractor personnel operating at Government sites. Badges need to be in addition to the Common Access Card (CAC) IAW SLD 45 Management Plan 91-1.

1.6.4.3. The Contractor shall identify personnel who will require identification badges and provide Government installation security offices with any necessary or requested information regarding the issuance of identification badges in advance of any work requirement to avoid delays in issuance of the badges.

1.6.4.4. Maintain personnel with up to Secret clearances as missions dictate.

1.6.4.5. The Contractor shall take action when an employee is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

1.6.4.6. The Contractor shall ensure that personnel are able to communicate to the Government in English, both spoken and written.

1.6.4.7. The Contractor shall report to the Government on the death of any employee, TDY member, AAAF employee, military, or person supporting ABOS/SLD 45 interests or activities IAW AFMAN 10-206 (CDRL A003, Accident/Incident Report).

1.6.5. The Contractor shall monitor employees for fraud, waste, abuse, or unauthorized use of resources and report any findings to the Government.

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1.6.6. The Contractor shall ensure that a senior contract management representative is available, physically or remotely, during emergencies with the authority to direct contract personnel.

1.6.7. The Contractor shall obtain licenses and permits required for performance of any work under this contract.

1.6.8. The Contractor shall provide program management, functional, and logistical support for various Government program-level meetings to including meeting agendas and minutes as requested. (CDRL A002, Management Reviews).

1.6.9. The Contractor shall ensure that the Government (CO, Program Management, Detachment 2, or CORs as applicable) are notified or included on official communication or correspondence with SLD 45 leadership or external organizations such as RAF, NASA, GPS, AFTAC, NRL, AIG, HF Global, etc.

1.6.10. The Contractor shall purchase material and supplies, equipment, and repairs chargeable to the Material CLIN, CLIN X003, when necessary for PWS performance and when the item is not available through the standard Air Force-approved supply system (SBSS).

The Contractor shall ensure items required for reimbursement will be acquired IAW FAR procedures.

Note: All vehicles need 45 LRS and 441st Vehicle Support Chain Operations Squadron (VSCOS) approval before purchase via an AF Form 601. Low Speed vehicles can be purchased using the Material CLIN (X003) if determined by the Government to be equipment and the AF601 requesting the item(s) is approved. Traditional vehicles require Procurement funding as they are centrally managed by VSCOS and cannot be purchased on the Material CLIN (X003).

1.6.11. The Contractor shall purchase services from other vendors or contractors to the Contractor Acquired Services (CAS) CLIN, CLIN X004, when necessary for PWS performance or as directed by the CO. These services shall include agreed to one-time maintenance, recurring service agreements, and short-term specialty CONUS labor not available on island.

1.6.12. The Contractor shall establish and manage a Technical Order Distribution Office (TODO) and Technical Order Distribution Accounts (TODA).

1.6.13. The Contractor shall prepare and maintain a Contractor Work Breakdown Structure (CWBS) to graphically display contract cost that shows a clear linkage between the CLIN, WBS, and PWS.

1.6.14. The Contractor shall ensure the Contractor generated Contractor Work Breakdown Structure (CWBS) is at the contract 4th level, and that the subsequent levels of the WBS correspond to the same level of the PWS.

1.6.14.1.1. The Contractor shall employ the WBS as the basis for contract planning associated with budgeting, cost reporting, estimating and proposals in response to contract change requests made by the Government.

1.6.14.1.2. The Contractor shall update the CWBS and WBS dictionary quarterly or as otherwise requested by the contracting officer. (CDRL A004, Contract Funds Status Report)

1.6.14.1.3. The Contractor shall use a single numbering system based on the PWS.

1.6.14.1.4. The Contractor shall post and notify the PMD of all CWBS updates to the integrated Data Management System.

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1.6.15. The Contractor shall issue Common Access Cards (CAC) to authorized Base Personnel, AAAF tenant Contractors, Government personnel, and CO or Det2/CC approved members utilizing Government-provided equipment at AAAF. Replacement Cards, supplies, and equipment shall be purchased/replaced as directed by the Government.

1.6.16. The Contractor shall provide all data related to this contract via an Integrated Data Management System (IDMS) on a FEDRAMP Cloud-based server or Government approved solution.

1.6.16.1. The Contractor shall implement the Contractor-developed and Government-approved Integrated Data Management System, which needs to be fully operational by start of full contract performance.

1.6.16.2. The Contractor shall make the data accessible to the Government via a single web-based interface data management system or other Government-approved method. 24 hours a day 7 days a week. This requirement excludes planned maintenance, planned downtime, or other Government-approved downtime.

(CDRLs A005, Data Accession List and A006, Data Management Plan)

1.6.16.3. The Contractor shall ensure that the data management system implements roles-based security profiles that allow full control, restricted access, and limited access for personnel authorized access at the appropriate level based on need IAW DOD 8500 Series Information Assurance Instructions, AFI 10-701, and AF Space Command Supplement 1, Paragraphs 8.1, 8.2.5.1, 8.2.6. (CDRL A007, Certification and Accreditation Inputs)

1.6.16.4. The Contractor shall provide controlled access to the data management system by an approved method such as Common Access Card authentication or equivalent.

1.6.16.5. The Contractor shall ensure that the data management system provides data in native file formats to enable manipulation for future Government use.

1.6.16.6. The Contractor shall use the data management system to store information on the following areas, at a minimum:

a. CBS

b. O&M data and procedures

c. Metrics and performance reporting

d. Work Order Management (or interface to system)

e. Quality management

f. Financial reports

g. Property and supply management

h. Training management

i. Safety management

j. Contract Data Requirements List (CDRL) reporting

k. Environmental database and reporting

l. Project status reports

m. Status of systems that are supporting launches (i.e., generators, power distribution, etc.)

n. Maintenance schedules

o. System manuals and maintenance procedures

1.6.16.7. The Contractor shall use a data management system to:

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a. Prevent duplication of previously developed data

b. Ensure that the developed data meets contract requirements

c. Ensure that contract data is delivered in a timely manner

d. Ensure data integrity

e. Ensure that the delivered data is the latest revision of the data

f. Document, manage, and control personnel access

1.6.16.8. The Contractor shall ensure the IDMS system provides ease of use for the Government and operates on its own independent server.

1.6.17. The Contractor shall provide an acceptable cause and corrective action response to every Government-issued non-conformance notice and Corrective Action Request (CAR) in the timeframe specified by the Contracting Officer. (CDRL A009, Corrective Action Summary)

1.6.18. The Contractor shall team with the Government to develop a self-assessment methodology that communicates the Contractor’s achievement of the Service Summary Item (SSI) Performance Objectives and associated thresholds.

1.6.19. The Contractor shall identify deviations from SSI Performance Objectives, the reasons for the deviations, and recommendations for correcting or resolving the deviations.

1.6.20. The Contractor shall ensure personnel possess appropriate and current personnel security investigation (e.g. Tier 1, Tier 3, Tier 5, etc.) commensurate with assigned duties

IAW AFMAN 17-1303.

1.6.21. The Contractor shall provide a weekly update meeting to the Base Commander and contract Program Office. The meeting will include status of key deliverables in the contract or issues that affect the running of the installation. The items tracked are at the discretion of the Base Commander, contract office, and program. (CDRL B018, Meetings and Reviews)

1.6.22. The Contractor shall ensure that the Base Commander or designated Det 2 member is notified of all issues/incidents impacting Base Operations, Utilities, Security, Safety, Moral, Emergency Response (EMS and Fire), medical, and/or Mission/Tenant user missions and/or assets. This notification should be done as soon as reasonably feasible after discovery of the issue/incident or an agreed to timeline with Det 2. This will allow Det 2 to report reportable issues to SLD 45 leadership and work with the Contractor and/or Government on resolutions as needed/required.

1.6.23. The Contractor shall support Quarterly Base (Det 2/CC) Commanders Calls and ensure all contractor employees that are unable to attend receive the presented information. Det 2 may hold multiple Commander Calls each quarter to allow maximum attendance and/or to ensure different shift workers can attend. Topics discussed by Government or Contractor POCs/Representatives include but not limited to, training or updates (SARC, EEO, safety topics, etc.), status of base issues, projects, or topics, and Base Commander and Station Manager topics.

1.6.24. The Contractor shall ensure all Ascension employees complete an in-processing at AAAF that includes understanding their duty roles, how processes at AAAF work relating to their duties, base familiarization, local laws/restrictions, and their points of contact for any issues they may encounter (medical, safety, EO, abuse, etc.). This should be offered to existing employees during transition if employee desires.

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1.6.25. The Contractor shall not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin and shall establish a company Equal Opportunity (EO) policy with reporting option(s) for any EO complaints/issues by employees to a point of contact (POC) or office outside of their direct supervision chain IAW FAR 52.222-26.

1.6.26. The Contractor shall ensure a safe work environment is available to all employees free of physical, emotional, or sexual abuse/assault. The Contactor shall establish a company policy to discourage and not tolerate such behavior and provide reporting option(s) for Contract employees of any abuse/assault complaints or incidents (on or off AAAF) to a Contract POC or office outside of their direct supervision chain IAW DFARS 222.7402.

1.7. Financial Information and Accounting: The Contractor shall provide Financial Information for Government Insight and Cost Management.

1.7.1. The Contractor shall utilize a financial accounting system for cost management.

1.7.1.1. Contractor System Capabilities: The Contractor shall establish, operate and maintain a Job Order Number (JON) Cost reporting and accounting system to ID, track and report 100% of all SLD 45 direct and reimbursable funding (DBA and RBA), (CDRL A010, JOCAS System Report)

1.7.1.1.1. Adjustments and corrections to data shall be completed within 30 days after request.

1.7.1.1.2. All FAR or DCAA financial requirements shall be followed.

1.7.1.2. The Contractor shall have adequate internal controls so that all data in the transaction database will be supported by documentation and cross-referenced.

1.7.1.3. The Contractor shall ensure a comprehensive audit can be accomplished.

1.7.1.4. The Contractor shall ensure that cost adjustments from prior fiscal-year tasking reflect fiscal integrity and are reported with current-month transactions. (CDRL A011, Funds and Man-hour Expenditure Report)

1.7.1.4.1. The Contractor shall ensure cost adjustments trace to the adjusted fiscal-year recorded balances.

1.7.1.4.2. The Contractor shall prevent negative balances from appearing in the year-to-date fields for the current fiscal year.

1.7.1.5. The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the secure data collection site at beta.SAM.gov. The user responsible for reporting must have an individual user account with the Service Contract Inventory (SCI).

The contractor shall completely fill in all required data fields. Reporting inputs shall be for the labor executed during the period of performance during each Government FY, which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to https://sam.gov and search the “HELP” section. Also, reference the SAM Federal User Guide available in the “HELP” section for comprehensive instructions on navigating SAM. If the contractor has issues using SAM, they should contact the Federal Service Desk at https://www.fsd.gov. (CDRL A012, Year End Cost Estimate Report)

1.7.1.6. The Contractor shall work with the Program Management Division (PMD) in developing (CDRL A014, Supplies and Equipment Summary Report).

https://sam.gov/ https://www.fsd.gov/

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1.7.1.7. The Contractor shall provide a weekly task order expense report. The report shall identify the customer, associated Task Order number, CLINs, and the JON expensed within the CLIN. Report the CLIN value, funded amount of each JON provided with TO at award, expenses incurred by JON to the date of report, incurred costs not yet invoiced (i.e., unreported costs), % CLIN value to funded amount, and forecasted expenses through period of performance. Include a percentage of expenses to funded amount for each CLIN highlighting CLIN limitation of funds and major drivers. (CDRL A013, Task Order Expense Report)

1.7.1.8. The Contractor shall purchase Material type items with money/funding received from reimbursable customers for services including medical, landing fees, meals, and lodging. These purchases shall be used to offset material costs. Funds received will be reported to the Government at least monthly. Items purchase with these funds will follow the established material purchases procedure. (CDRL A015, Reimbursable Cash Report)

1.7.1.8.1. The Contractor shall collect cash for dining services (at contracting officer determined rates) provided to reimbursable members. The cash received by the Contractor from the dining services shall be used to offset their food costs charged against the materials CLIN. (CDRL A015, Reimbursable Cash Report)

1.7.1.8.2. The Contractor shall set AAAF Per Diem Rates charged for lodging and meals at Government Contracting Office (CO) determined rates.

Note: Current published General Services Agency (GSA) Per Diem rates will be considered by the CO and can be used in the absence of CO determined rates.

1.7.1.8.3. The Contractor shall collect a “per movement fee” for Civil Aircraft Landings at AAAF as directed by the CO per International Agreements for the USAF.

Collected fees will be used to purchase MWR or material items per direction from the Government. (CDRL A015, Reimbursable Cash Report)

1.7.1.8.4. The “per movement fee” shall be revised six months after the initiation of such use, and annually thereafter, and at such other times as either Government may request. Such review shall determine whether the per movement fee reimburses or exceeds USG costs attributed to or arising from the provision of requested services and commodities pursuant to this agreement and whether the fee should be increased or decreased accordingly.

1.7.1.9. The Contractor’s cost accounting system shall be flexible to accommodate contract CLIN growth. The capability for the accounting system to accommodate additional CLINs shall be within the current contract price for the Fiscal Year.

1.7.1.10. The Contractor shall operate and maintain the AAAF cash machine(s)/Automated Teller Machine (ATM) for those with base access (as determined by the Base Commander) to utilize.

Note: Fees for ATM will be paid by individual as a small processing fee similar to domestic ATM rates/fees.

1.7.1.11. The Contractor shall install and maintain a single credit card Point of Sale system at multiple locations to include the entrance area of the dining facility and MWR facilities.

Note: Fees for credit card transactions shall be included within the sale price as they would at any retail location.

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1.7.1.11.1. The Point of Sale system shall accept charges incurred for incidentals, food, lodging, MWR, and other services provided for base personnel, TDY members, and base guests at the snack bar, dining hall, MWR facilities, company store(s), Volcano Club, and other locations requiring payments.

1.7.1.11.2. The Contractor shall ensure that the Point of Sale system accepts the US Government Travel Card (GTC) and other major U.S. Credit/Debit Cards.

1.8. Base Familiarization, Inspection and Exercises Support

1.8.1. The Contractor shall conduct base tours with briefings and provide technical orientation and familiarization briefings when requested by the Government.

1.8.2. The Contractor shall include a short briefing on any radiation hazards or other items that pose a threat to human safety when applicable.

1.8.3. The Contractor shall participate in all higher headquarter, Delta, and installation exercises and inspections (e.g., shelter in place, fire drills, emergency response, active shooter, Range Operational Readiness Inspections (ORIs), Unit Compliance Inspections (UCIs), Guardian Challenge Exercises) unless exempted by the Government.

1.8.4. The Contractor shall notify the COR at each site immediately of any inspection visit by the agent(s) of any regulatory agency.

1.8.4.1. The Contractor shall submit a written report to the PMD by close of business of the working day following completion of an inspection or visit; including the names, identification numbers, and agency of inspectors or visitors and the reason for the visit in the report.

1.8.4.2. The Contractor shall submit to the PMD a copy of all inspection reports accompanied by (if possible) a statement signed by the regulatory inspector validating the reports’ authenticity.

1.8.5. The contractor shall use Management Internal Control Toolset (MICT) to work with units for inspections, readiness, and compliance as directed by the Government. This includes unit effectiveness inspections and continuous evaluation ISO the Commanders (and MAJCOM) Inspection Program (CCIP) IAW AFI 90-201.

1.9. Local Restoration Plan and Contingency Operations Plan:The Contractor shall maintain and execute a site-specific Local Restoration Plan (LRP) and Contingency Operations Plan (COP) that covers the entire base and population to include permanent, temporary, and TDY personnel. (CDRL A018, Emergency Management Operating Instructions)

1.9.1. The Contractor shall integrate the Government contingency plans for mobilization and disaster preparedness operations that may affect the Contractor’s operations.

1.9.2. Contingency events include:

a. A sudden buildup of military forces and aircraft traffic that increases contract requirements;

b. Increased host nation support due to expanded military and flight operations;

c. A natural disaster that influences the Contractor’s ability to perform (including major hurricane preparation and recovery);

d. A work stoppage or disruption that influences the Contractor’s ability to perform; and

e. Special circumstances identified by the CO.

1.9.3. Critical lists and plans associated with the LRP and COP include, but are not limited to, the:

a. Priority Restoration List

b. Critical Circuit Restoration Plan

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c. Natural Disaster Restoration List IAW SLD 45 Management Plan (e.g., in the event of hurricanes, earthquakes, volcano or fires)

d. Medical response to include workplace injury, aircraft/vehicle accident and shark attacks

1.9.4. The Contractor shall follow the LRP and COP at the start of the contract.

1.9.4.1. Maintain current critical lists and plans associated with the LRP and COP until or unless they are updated by the Government.

1.9.4.2. Execute the LRPs and COPs throughout the life of the contract and as mission changes dictate.

1.9.4.3. The Contractor shall identify and coordinate with the Government regarding mission-essential positions.(senior management and department managers).

1.9.4.4. The Contractor shall provide response information per the instruction of the Base

Recall Plan to the command post and Base Commander or other designated Government official in the event of a recall.

1.9.4.5. The Contractor shall include an accurate list of personnel of other organizations and Contractors (as provided by the respective organizations) in the contact lists for non–launch head sites.

1.9.4.6. The Contractor shall review and maintain all applicable site disaster and emergency response and shelter management plans and associated checklists.

1.9.4.7. The Contractor shall support operations, exercises, inspections, disaster preparedness, and hurricane planning.

1.9.4.8. The Contractor shall make notification of any serious problem that could have an impact on a critical operation and/or facility to the CES COR and Base Commander within 30 minutes.

1.9.4.9. The Contractor shall provide data calls to support the identification of Critical Infrastructure Facilities IAW AFSPC/A3 Critical Infrastructure Program.

1.9.4.10. The Contractor shall create and maintain an Emergency Management Operating Instruction, and coordinated through the COR. (CDRL A018, Emergency Management Operating Instructions)

1.9.4.11. The Contractor shall participate in on-line and local readiness and emergency-management training programs and exercises IAW SLD 45 Installation Emergency Management Plan (IEMP) 10-2.

1.9.4.11.1. The Contractor shall participate in Government-run shelter-in-place, Unit Control Center (UCC), AT/FP, recall, and personnel accountability exercises.

1.9.4.11.2. The Contractor shall develop and maintain local emergency-management and coordinate checklists for review by the COR.

1.9.4.11.3. The Contractor shall provide and maintain shelter-in-place kits that are up to date and operational.

1.9.4.11.4. The Contractor shall create and maintain shelter-in-place checklists IAW PSFB Installation Emergency Management Plan (IEMP – SLD 45 Management Plan 10-2), PSFB Shelter-In-Place Guide for all personnel.

1.9.4.11.5. The Contractor shall participate in applicable training adhering to shelter-in-place checklist when associated exercises are conducted.

Solicitation #…