Occupant Emergency Plan

San Diego Field Office (SDFO) at the South Bay International Wastewater Treatment Plant (SBIWTP) December 2025 Edition

For: International Boundary and Water Commission, U.S. Section San Diego Field Office, 2995 Clearwater Way, San Diego, CA 92154

CPT Jason Oliver - RSO, Region II Emily Allen - AOM, SDFO

Table of Contents

Table of Contents

Table of Figures

1. Purpose

2. Applicability and Scope

3. Cancellation

4. Effective Date

5. References

6. Building Information and Characteristics

7. Building and Protection Information

8. Emergency Contacts

8.1. Immediate Emergency Notification - Response

8.2. Emergency Coordinators

9. Emergency Notification Procedures

10. Emergency Preparedness

10.1. Recommended Supplies for Emergency Kit

10.1.1. Office Supplies

10.1.2. Home Supplies

10.2. Training, Assessments, and Drills

10.2.1. Training

10.2.2. Annual Assessment

10.2.3. Emergency Drills

11. Emergency Procedures

11.1. Building Fire Alarms

11.2. Evacuation Procedures

11.2.1. Designated Assembly Area

11.2.2

11.2.3. Notification

11.2.4. Procedures

11.2.5. Sensitive Documents Security

11.2.6. Visitors

11.2.7. Personnel Accountability

11.2.8. “All Clear”

11.2.9. Reentry

12. Evacuation for People with Disabilities and Medical Assistance Needs

12.1. After an Evacuation has been Ordered:

12.1.1. Blindness or Visual Impairment

12.1.2. Deafness or Hearing Loss

12.1.3. Mobility Impairment

13. Occupant Emergency Response Actions

13.1. Fire / Smoke / Explosion

13.2. Severe Weather

13.3. Medical / First Aid

13.4. Pandemic Influenza Situation

13.5. Civil Disturbance and Demonstration Procedures

13.6. Hostage Situation

13.7. Hazardous Material Incidents

13.8. Suspicious Object

13.9. Bombing / Bomb Threat

13.10. Workplace Violence

13.11. Suspicious or Unlawful Activity

13.12. Active Shooter

14. Occupant Emergency Recovery Actions

14.1. Fire / Smoke / Explosion

14.2. Severe Weather

14.3. Medical / First Aid

14.4. Pandemic Influenza Situation

14.5. Civil Disturbance / Demonstration Procedures

14.6. Hostage Situation

14.7. Hazardous Material Incidents

14.8. Suspicious Object

14.9. Bombing / Bomb Threat

14.10. Workplace Violence

14.11. Suspicious or Unlawful Activity

14.12. Active Shooter

Table of Figures By their signatures below, the following officials certify that they have participated in the development of this Occupant Emergency Plan (OEP), fully understand the procedures to be followed in an emergency affecting the facility and the employees for whom they are responsible and concur with the OEP as written.

Position Primary Alternate

Designated Official

(DO)

Name Emily Allen Name Lonnie Conners

Title Area Operations Manager Title Civil Engineering Technician

O&M Designated Official

(DO)

Name Jacob Schmidt Name Randy Fruend

Title Plant Operations Supervisor

Title Plant Maintenance Supervisor

Command Staff/Liaison Officer

Name Sam Katzenstein Name Nelson Reichert

Title Civil Engineering Technician Title Supply Technician

Command Staff Security/ Safety Officer

Name Jason Oliver Name Danny Mendoza

Title Regional Security Officer

Title SSD Asst Chief

– WARNING –

This document is FOR OFFICIAL USE ONLY. It contains information that may be exempt from public release under the Freedom of Information Act (5 U.S.C. 552). It is to be controlled, stored, handled, transmitted, distributed, and disposed of in accordance with Department of Homeland Security policy relating to FOR OFFICIAL USE ONLY information. It is not to be released to the public or other personnel who do not have a valid “need to know” without prior approval of an authorized Department of Homeland Security official.

1. Purpose This Occupant Emergency Plan (OEP) is intended to be used by U.S. International Boundary and Water Commission (USIBWC) to reduce risk of injury or death and minimize damage to property in an emergency at or near the SDFO located at the South Bay International Wastewater Treatment Plant (SBIWTP) in San Diego, CA.

This OEP is All-Hazards (e.g. any threat or hazard) and designed to align with federal, state, and local safety and security rules, regulations, policy, and guidance, to include that of the General Services Administration (GSA), Office of Safety and Health Administration (OHSA) regulations, Department of Homeland Security (DHS), and the respective federal departments/agencies (D/A) (refer to References).

2. Applicability and Scope This OEP applies to all assigned or attached federal personnel, contractors, and visitors to the SBIWTP located at 2995 Clearwater Way, San Diego, CA 92154. The SDFO is located within the SBIWTP property and co-referenced when SBIWTP is utilized.

It assumes a localized emergency impacting the SBIWTP is imminent or has occurred and it is limited to response actions required prior to activation of the respective federal D/A Continuity of Operations Plans (COOP); therefore, it should be aligned with COOP to ensure a smooth transition between them.

It is designed to provide response actions during an emergency to:

1. Move people to safety quickly and account for them.

2. Minimize damage to property and secure it.

3. Notify the proper authorities and provide adequate, accurate information.

Potential Threats and Hazards and Likelihood for Response Actions

Natural Threats Manmade Threats (DBT) Terrorist / Criminal Threats

Pandemic Flu—Low Hurricanes—Low Floods—Medium Fire—Medium Tornadoes—Low Ice Storms—Low Severe Weather—Low Tropical Storm—Low Earthquake—Medium

Explosions—Low Hazardous Materials—Low Transportation Accidents/ Incidents—Medium Arson—Low Assaults/Acts of Violence—Low Power Grid Failure—Low Water Interruption—High Aircraft Accident—Medium

Conventional Weapons—Low Incendiary Devices—Low Biological and Chemical Devices—Low Cyber-Terrorism—Medium Weapons of Mass Destruction—Low Bomb Threat—Low Civil Disobedience—Low

3. Cancellation This version of the OEP will supersede all previous versions, entitled “ SBIWTP or SDFO Occupant Emergency Response Plan”.

4. Effective Date December 01, 2025 – A hard and electronic copy of this OEP will be maintained by each agency.

5. References

• Title 41 Code of Federal Regulations (CFR), Part 101-20, Management of Buildings and Grounds

• Title 41 CFR, Part 101-20.103, Physical Protection and Building Security

• Title 29 CFR, Part 1904.39 (29 CFR 1904.39), Reporting Fatalities and Multiple Hospitalization

Incidents to OSHA

• Title 29 CFR, Part 1910.38, Employee Emergency Plans

• Title 29 CFR, Part 1910.39, Fire Prevention Plans

• Title 29 CFR, Part 1910.120, Hazardous Waste Operations and Emergency Response

• Title 29 CFR, Part 1910.165, Employee Alarm Systems

• Title 29 CFR, Part 1960.70, Reporting of Serious Accidents

• General Services Administration (GSA) Accident and Fire Prevention Handbook (PBS P 5900.2C)

• National Incident Management System (NIMS)

• Homeland Security Presidential Directive 5 (HSPD-5)

6. Building Information and Characteristics As an occupant of SDFO at SBIWTP you need to be familiar with this plan to include the building’s characteristics and description. Read it carefully. If you have questions, consult your D/A Emergency Coordinator.

Keep the following in mind as you read through this document:

• Evacuation routes, exit points, and where to report for agency accountability after evacuating.

• Any means of protecting yourself in the event of an emergency and knowing when and how to evacuate the building safely.

• Locations of emergency supplies and materials (e.g. fire extinguishers, pull alarms, and first aid kits).

• Proper procedures for notifying emergency responders about an emergency in your building, floor, or work area.

• Fire hazards and hazardous materials in and around your work area.

The following information pertains to SDFO only.

Characteristic Description

Facility Name SDFO

GSA Building Number N/A

Address 2995 Clearwater Way, San Diego CA 92154

Year Completed 2016

Type of Construction Wood Frame

Ownership US Government

Historic Property No

Gross Floor Area 4,250 sq ft

Normal Operating Hours 0700-1700 M-F

Primary Facility Access Front and Side Doors

Required Authorization for Access PIV Card

Government Occupied Floors 1

Unoccupied Floors 0

Exterior Courtyard No

Atrium Yes

Elevators No

Stairwells No

7. Building and Protection Information Primary Occupant Number of Occupants

USIBWC SDFO

Federal Other Total

7 0 7

Floor Occupant Occupancy Type Phone Space Type

F1 W.C. McIntosh Business 915-343-0368 Office Room 103

F1 Emily Allen Business 619-662-7601 Office Room 104

F1 Lonnie Conners Business 619-662-7600 Office Room 102

F1 Sam Katzenstein Business 619-662-7603 Office Room 116

F1 Jason Oliver Business 915-832-4117 Office Room 101

F1 Nelson Reichert Business 619-662-7602 Office Room 110

F1 Sally Spener Business 915-832-4175 Office Room 111

F1 Future Assigned PAO Business N/A Office Room

F1 Future Assigned Personnel Business N/A Office Room 112

• Building Management (Emergency Number) – 619-891-8089 (cell)

• Property Manager – (Veolia Operations Room) 619-662-7688

• Building Security – 915-832-4117 (desk)

• Security Cell – 619-201-4144 (cell) / 619-920-8365 (alt)

8. Emergency Contacts

8.1. Immediate Emergency Notification - Response

For any serious emergency call 911 (first dial ‘9’ for an outside line, then 911).

Service Provider Primary Number

After Hours

Bomb Disposal San Diego Sheriff Bomb/Arson Unit

858-565-5200 911

Facilities Management Veolia Operations Desk 619-947-5504 619-944-4326 San Diego City Emergency Management

SD Office of Emergency Service 619-533-6760 911

Service Provider Primary Number

After Hours

Police Department SDPD – Central Division 619-744-9500 911 San Diego Fire Department San Ysidro/Imperial Beach 619-423-8233 911 San Diego County Emergency Management

Office of Emergency Services 858-565-3490 911

Poison Control Center CA Poison Control System – San Diego Division

800-222-1222 911

Emergency Systems Alert San Diego 619-533-6760 619-533-6760 Fire Alarm System FPS Systems (24 hours) 714-257-2244 714-257-2244 Automatic Sprinkler System Fed Response Contact Center 800-FED-INFO 800-FED-INFO Utilities San Diego Public Utilities 619-515-3525 619-515-3525 Smoke Detection JNV (sub-Johnson Controls) 619-662-7603 619-227-6347 Emergency Generator Veolia Operations Desk 619-947-5504 619-944-4326 Emergency Lighting Veolia Operations Desk 619-947-5504 619-944-4326 In-House Emergency Security (Armed)

SDFO Administration Bldg. 619-201-4144 911

Federal Protective Service Federal Protective Service 877-437-7411 911 Border Patrol Dispatcher Border Patrol Sector San Diego 619-628-2992 619-628-2992 Border Patrol Imperial Beach Station

USBP Imperial Beach Station 619-628-2900 619-628-2900

CBP San Ysidro POE San Ysidro POE Operations 619-690-8815 619-690-8888 TRV Regional Park Station Tijuan River Valley Park Ranger 619-428-2964 619-428-2964 Environmental Protection Agency

US EPA Region 9 Border Office 619-235-4765 619-235-4765

8.2. Emergency Coordinators

D/A Emergency Coordinators are:

D/A: Emily Allen (AOM) D/A: Lonnie Conners (AAOM)

9. Emergency Notification Procedures When you call 911, call from a safe location and remember to: REMAIN CALM

Safely gather as much information as possible and be prepared to answer the following questions for the 911 Operator:

• What is the emergency (fire, hazardous materials, medical, etc.)?

• Where is the emergency?

• When did it happen?

• How did it happen?

• Who is involved?

• What is your name and contact information?

• Do not hang up until you are instructed to do so by the 911 Operator.

10. Emergency Preparedness

10.1. Recommended Supplies for Emergency Kit

Ready.gov is a widely recognized source of information that provides the community with access to a variety of resources to prepare for any emergency or disaster. The following information is based on Ready.gov’s recommendations. Local emergency alerts can be found here: alertsandiego.org

10.1.1. Office Supplies

Be prepared at work by building an emergency kit that includes items you will need to either shelter-in-place or evacuate the building. The kit may include the following items—however, the kit should be light enough to carry and easily accessed.

• Bottled water (for drinking and sanitation)

• Non-perishable food

• First aid kit with prescription medication, etc.

• Customized items such as prescription glasses or contacts, etc.

• Emergency contact numbers

• Hygiene and sanitation items

• Portable battery charger for cell phone

• Flashlight / extra batteries

• Lighter/matches

• Light sticks

• Sturdy, comfortable shoes and clean socks

• Whistle

• Blanket(s)

• Heavy duty work gloves

• Utility knife (see prohibited items— size/length)

• Duct tape and/or barrier tape

• Cash and coins

10.1.2. Home Supplies

Be prepared at home by building an emergency kit that contains items from family members (including pets and livestock) who will need either shelter-in-place or evacuation. Following a disaster in your residential area, emergency responders will provide aid as quickly as possible, but it will not be immediately. It is best to keep your emergency supplies in a portable container(s) (such as plastic bags or bins).

Your kit should include the following items:

• Bottled water (for drinking and sanitation; three-day supply of four quarts per person per day)

• Food (three-day supply of non-perishable foods such as canned meats, fruits and vegetables)

• Can opener, pocketknife, eating utensils, cups, plates and bowls

• First-aid kit and at least a 30-day supply of prescription medicines

• Battery-operated radio and extra batteries

• Flashlight and extra batteries

• Tools, tape, plastic sheeting, signal flares and lighter/matches

• Fire extinguisher

• Sanitation products such as toilet paper, paper towels, soap, detergent, bleach and disinfectant

• Clothing and bedding for each family member.

• Special items for babies, the elderly, disabled persons or others with special needs

• Cash or traveler’s checks

• Important documents (kept in waterproof containers) such as insurance policies, deeds, titles, stocks, birth certificates, passports, wills, immunization records, etc.

• If you have a pet, include pet food, a carrier or cage, and, where appropriate, a leash in your supplies.

10.2. Training, Assessments, and Drills

10.2.1. Training

Training is an integral part of the safety program for your building, and it is the responsibility of each facility to ensure all their employees are trained on the Emergency Response Plan for their unit and/or building. It is the responsibility of all occupants to become familiar with the Emergency Response Plan, to know evacuation routes and assembly areas, and to attend training(s) given by their department.

Other training recommended for all personnel is CPR with AED, first aid and fire extinguisher training.

10.2.2. Annual Assessment

An annual review and assessment of this Emergency Occupant Response Plan shall be performed under the direction of the Emergency Coordinators.

10.2.3. Emergency Drills

Fire drills will be performed at least once annually. The Emergency Response Coordinator may coordinate additional emergency drills and exercises as appropriate.

11. Emergency Procedures

11.1. Building Fire Alarms

• When you hear the fire alarm, evacuate the building using the following evacuation procedures.

11.2. Evacuation Procedures

Building occupants are required by law to evacuate the building when the fire alarm sounds. If in the event of a fire, explosion, bomb threat, gas leak, ventilation problem, etc., all employees shall meet at the designated evacuation meeting point.

11.2.1. Designated Assembly Area

The designated assembly area for evacuation is as follows:

• See red PINPOINTS. Refer to the attached map.

• For fire evacuation: SDFO personnel will go to the Primary Assembly Area.

• For shelter-in-place: SDFO will utilize Admin Bldg. Conference Room

11.2.2. Notification

Continuous sound of the fire alarm, audible alarms, and flashing strobe lights are signaling that all personnel in the affected area shall evacuate the building by the nearest exit. Follow posted evacuation route placards/maps.

11.2.3. Procedures

• Secure sensitive/classified material; turn off computers, and other electrical equipment.

• Immediately evacuate building when fire alarm sounds or when instructed to do so.

• Ensure all office doors are closed.

• Proceed to the nearest area of refuge.

• Leave the building in a brisk and orderly manner, obeying instructions from emergency personnel.

• Avoid blocking building entrances or exits.

• Proceed to your primary assembly area and check in with your supervisor or other management personnel.

When evacuating your work area:

• Stay calm. Do not rush or panic.

• Safely stop your work.

• Use the safest hallway and proceed to the nearest exit.

• Proceed to the designated evacuation assembly area.

• Wait for instructions from emergency responders.

• Do not re-enter the building or work area until you have been instructed to do so by the emergency responders.

11.2.4. Sensitive Documents Security

If time permits, classified documents should be properly secured. If time does not permit, classified documents should be placed in a file cabinet or drawer out of sight and locked, if possible. To shut down computers with open sensitive documents, hit control/alt/delete and then the shutdown button.

After the event, all containers and documents must be accounted for.

11.2.5. Visitors

All contractors and visitors shall exit through the nearest emergency exit taking their badge with them.

The USIBWC or Veolia employee hosting the contractor/visitor shall escort him/her to the employee’s assigned relocation assembly area and report their accountability as necessary. Contractors/Visitors may reenter the building through the normal entrances with their host once the “All Clear” has been given.

11.2.6. Personnel Accountability

Personnel accountability: Supervisors at the relocation assembly area will account for all employees, contractors, and visitors who were in the building at the time of evacuation. Once 100% accountability is reached each senior agency official will be notified and provided with a status report. If any of the occupants are not accounted for, the status report shall indicate the missing persons last known location.

11.2.7. “All Clear” The San Diego Fire Department, Officer-In-Charge, will give the “All Clear” to the USIBWC or Veolia senior ranking management official. Until the “All Clear” has been provided, no reentry into the evacuated building(s) will be permitted.

11.2.8. Reentry

Reentry shall be by means of normal entrances.

12. Evacuation for People with Disabilities and Medical Assistance Needs

Disabled individuals or those with special needs who recognize they will need assistance during an emergency are responsible for discussing their anticipated needs with their supervisor in advance. This can include any employee who cannot safely use the emergency exit stairwells to evacuate independently and promptly report to their assigned assembly area. Supervisory personnel shall assign an “Evacuation Buddy” (primary and alternate personnel) to support.

12.1. After an Evacuation has been Ordered:

• Assist occupants with disabilities in evacuating.

• Check on people with special needs during an evacuation. A ‘buddy system’ where people with disabilities arrange for co-workers or neighbors to alert and assist them in an emergency, if required, is a good method.

• Attempt a rescue evacuation only if you have had rescue training or the person is in immediate danger and cannot wait for professional assistance.

• Always ask someone with a disability how you can help BEFORE attempting any rescue technique or giving assistance. Ask how he or she can best be assisted or moved and whether there are any special considerations or items that need to come with the person.

12.1.1. Blindness or Visual Impairment

• Give verbal instructions to guide him/her to the safest evacuation route.

• Physically assist him/her with evacuation. First, ask if he/she would like to hold onto your arm as you exit, especially if there is debris or a crowd. Do not grasp his/her arm.

12.1.2. Deafness or Hearing Loss

• Get attention of the person by touch or eye contact. Clearly state the problem. Gestures and pointing are helpful but be prepared to write a brief statement if the person does not seem to understand.

• Offer visual instructions to advise about the safest route.

12.1.3. Mobility Impairment

• It may be necessary to help clear the exit route of debris, if possible, so that the person with a disability can move to a safer area.

• If a person with mobility impairment cannot exit, they should move to a safer area, such as an office with a shut door that is a good distance from the hazard. Notify Police or Fire personnel immediately about any people remaining in the building and their locations.

13. Occupant Emergency Response Actions Individuals authorized to activate the OEP are as follows:

Timeframe Individuals Authorized to Activate the OEP

Normal Duty Hours • AOM or AAOM (designated)

After Normal Duty Hours • Any USIBWC civilian employee present

• O&M (Veolia) Night-shift Operations Duty Personnel

The following situations involving immediate danger to occupants or the facility require activation of the OEP:

Emergency Inside Facility Outside Facility

Fire / Smoke / Explosion Yes Yes

Severe Weather / Natural Disasters Yes Yes

Medical / First Aid Yes Yes

Medical / Pandemic Influenza Yes Yes

Hostage Situation Yes Yes

Hazard Material Threats: Chemical / Biological / Radiological

Yes Yes

Suspicious Object Yes Yes

Bombing / Bomb Threats / Explosion Yes Yes

Workplace Violence Yes Yes

Suspicious or Unlawful Activity Yes Yes

Active Shooter (assailant) Yes Yes

In other cases, determine if OEP activation is prudent based on:

• The best available information combined with experience in similar situations.

• Advice solicited from O&M Contractor (Veolia) or subcontractors, federal, state, and local law enforcement or intelligence agencies.

Immediate occupant actions involve the following:

Recognize

• Situations that could lead to, or become, an emergency (imminent).

• Actual emergency situations.

React

• Ensure the safety of self and other occupants in the immediate area.

Report

• Report to proper authorities from a safe location.

Depending on the nature of the emergency and whether it is internal or external to the facility, Agency Leadership may direct occupants to remain at their work locations or initiate:

Partial Evacuation

• Evacuate away from the affected area

• Relocate to primary or alternate assembly area.

Complete Evacuation

• Evacuate the facility and proceed to designated assembly areas.

• Relocate to alternate assembly point if directed.

• Dismiss occupants from the facility for the day (due to facility or government closure).

Shelter-in-Place

• Proceed to designated shelters (e.g., shelter-in-place) marked by each Agency Lead.

o USIBWC SDFO Administration Bldg. Conference Room o O&M Veolia Personnel Bldg. Conference Room

13.1. Fire / Smoke / Explosion

1. All occupants should be familiar with the location of fire extinguishers and fire alarm boxes.

• A fire extinguisher is located in each building in conspicuous areas.

• Fire alarm boxes are located in all buildings near exits points.

2. If an occupant discovers a fire that can be easily extinguished, do so safely. Do not sound the fire alarm; rather report the incident to the Emergency Coordinator.

3. If the fire is not easily extinguishable, activate the nearest alarm. DO NOT attempt to fight a fire if it is beyond your knowledge, skills, and abilities.

4. When the fire alarm sounds, all occupants will immediately evacuate from the building.

5. Call the Fire Department by dialing 911, prior to or immediately following evacuating. Provide the dispatcher with address and specific location of the fire. Also, report the fire to the Emergency Coordinator who will contact the O&M Operations Supervisor or vice versa.

6. As you exit, turn off lights and any machinery and close individual office doors; use the stairwell (not elevators) to evacuate to the agency-designated assembly area; check-in with the designated Emergency Coordinator (see page13 for map depiction) for accountability and further instructions.

7. Notify others in the immediate area and assist anyone who needs help evacuating.

8. If your clothes catch fire immediately stop, drop, and roll until it is extinguished.

9. Crawl low to the ground, under any smoke to your exit—heavy smoke and poisonous gases collect first along the ceiling.

10. After an explosion, look for and avoid obvious structural damage—weakened floors and exposed

‘sparking’ electrical wiring, etc.

11. Close doors behind you to help delay the spread of the fire.

12. Before opening a closed door, check it for heat—using the back of your hand, feel the top of the door, the doorknob, and the crack between the door and doorframe before you open it. Never use the palm of your hand or fingers to test for heat! Burns to those areas could impair your ability to escape by limiting use of your hands.

13. Hot Door – Do not open. Use an alternate escape route such as a window. If you cannot escape, hang white or light-colored material out a window alerting fire fighters of your presence.

14. Cool Door – Open slowly. Ensure the fire and/or smoke are not blocking your escape route. If it’s clear, leave immediately through the door and close it behind you. If it is not clear, shut the door and use an alternate escape route such as a window. If you cannot escape, hang white or light-colored material out a window alerting fire fighters of your presence.

15. Activate the fire alarm manual pull station upon exiting from the affected area.

16. Do not attempt to re-enter the area to secure or retrieve belongings.

17. Do not allow others to re-enter the area.

18. From a safe location, dial 911 to report:

19. Location information

20. Street address

21. Name of the building

22. Location of fire in the building

23. Description of the emergency

24. Nature and extent of the fire/smoke

25. If there are occupants missing or trapped (if known)

26. The number and extent of injuries (if known)

27. Follow procedures for evacuation or other instructions provided by safety coordinators or fire department and watch for falling debris.

If an explosion occurs in or adjacent to the facility, the area will be evacuated and secured to preserve evidence and minimize the dangers of secondary explosions (e.g. falling debris or secondary explosive device or leaking gas lines). If people are injured, they will be given first aid while waiting for further medical assistance. Once you are out:

• Do not stand in front of windows, glass doors, or other potentially hazardous areas.

• Move away from sidewalks or streets to be used by emergency officials or others still exiting the building.

If you become trapped in a building during a fire:

• Close the door to the space you are in immediately, no matter what your location, to prevent smoke and fire from entering the space. If smoke is entering the room through cracks around the door, stuff something in the cracks to slow the flow.

• If you are in an interior space with no window, stay near the floor where the air will have less smoke. Shout at regular intervals to alert emergency crews of your location.

• If you are in a room with the door closed and the fire alarm sounds, feel the door with the back of your hand. If the door is warm, do not open it.

• If you cannot exit the building go to an office with a window, close the office door, go to the window, and wave something so that emergency crews see you. Do not break the window, unless you are advised to do so by emergency personnel, because breaking the window may cause smoke and fire to spread into the room.

• If the phones are working, call to report:

o Room Number o How many people are with you?

o Is anyone injured?

If you are trapped in debris:

• If possible, use a flashlight to signal your location to rescuers.

• Avoid unnecessary movement to limit dust.

• Cover your nose and mouth with anything you have on-hand. (Dense-weave cotton material can act as a good filter. Try to breathe through the material.)

• Tap on a pipe or wall so that rescuers can hear where you are.

• If possible, use a whistle to signal rescuers.

• Shout only as a last resort. Shouting can cause a person to inhale dangerous amounts of dust.

If you notice smoke or fire outside of the building, remain in the building unless notified by emergency response personnel to take other actions. If visible smoke is present inside the building, move to the primary evacuation location and await further instructions. If smoke becomes thick, leave the building by means of the nearest exit and move upwind of the hazardous area.

• Stay away from damaged buildings to avoid falling glass and bricks. Move at least 10 blocks or 200 yards away from damaged buildings.

• Listen to your radio or television for news and instructions.

Fire Department Response: The anticipated response time of the local Fire Department is 3-5 minutes.

13.2. Severe Weather

Severe Weather: Includes earthquakes, hurricanes, tornados, thunderstorms, flooding, and wildfires .

Local military bases, radio stations, and Civil Defense Offices should have current information on severe weather threats.

• Generally, a WATCH means a storm may threaten an area and a WARNING means a storm is expected to strike an area. Unless instructed to evacuate, during a WATCH or WARNING, all occupants should remain in the building and seek shelter in the “SHELTER IN PLACE” area which are the nearest stairwells. Windows are susceptible to wind-driven debris and wind pressure. Stay away from windows.

• Earthquakes: Earthquakes are common in Southern California. Occupants should be alerted to the following general guidelines for behavior during an earthquake.

o Remain indoors and take cover under sturdy furniture.

o Stay in the center of the building avoiding glass windows and doors.

o Do not walk through areas where there is danger of debris falling.

• After the Earthquake:

o Do not leave cover for at least 10 seconds after shaking has stopped.

o Do a visible assessment of the area to make sure there are no dangling light fixtures, broken glass, shorting electrical circuits, damaged leaking water lines, unstable walls or ceilings, or live electrical circuits in proximity.

o If possible, without endangering your safety, try to assist co-workers and wait for First Responders.

o Remember additional shocks or tremors may occur so be prepared.

• Agency Leadership will determine if evacuation is necessary: In addition to prior evacuation procedures, take the following steps:

o Use extreme caution and be mindful of fallen debris when exiting the building.

o Stay away from fallen or damaged electric wires. Do not touch them.

o Follow the instructions and advice of the appropriate local Emergency Services.

• Hurricanes: A hurricane watch is issued when hurricane conditions are possible in the specified area, usually within 36 hours. Though uncommon to Southern California they do occur.

• The following are suggested actions to take if a hurricane watch is issued:

o Listen to local radio or television stations for up-to-date storm information.

o Prepare to bring inside any lawn furniture, outdoor decorations or ornaments, trash cans, hanging plants and anything else that can be picked up by the wind.

o Prepare to secure the facility.

o Check batteries and stock up on canned food, first aid supplies, drinking water and medications.

• A hurricane warning is issued when hurricane conditions are expected in the specified area, usually within 24 hours. The following are suggested actions to take if a hurricane warning is issued:

o Listen to the advice of local officials and leave if they tell you to do so.

o Complete preparation activities.

o If you are not advised to evacuate:

Stay indoors and away from windows.

Close all interior doors securing and bracing external doors.

Keep curtains and blinds closed. Do not be fooled if there is a lull as it could be the eye of the storm and winds will pick up again.

Take refuge in a small interior room, closet or hallway on the lowest level.

Lie on the floor under a table or another sturdy object.

• Be aware that the calm “eye” is deceptive; the storm is not over. The worst part of the storm will happen once the eye passes over, and the winds blow from the opposite direction. Trees, shrubs, buildings and other objects damaged by the first winds can be broken or destroyed by the second winds.

• Be alert to tornadoes. Tornadoes can happen during a hurricane and after they pass over.

Remain indoors in the center of the facility in a room without windows.

• Be prepared to evacuate if the facility designated official or local authorities direct you to do

so. Be sure to follow their instructions.

• Tornados: A tornado watch is issued when tornadoes are possible in the area. Tornados are uncommon in Southern California; however, they have occurred. The following are suggested actions to take if a tornado watch is issued:

o Listen to NOAA Weather Radio or to commercial radio or television newscasts. For the latest information.

o Look for approaching storms.

o If you see approaching storms or any of the danger signs, be prepared to take shelter immediately.

o Flying debris from tornadoes causes most deaths and injuries.

• A tornado warning is issued when a tornado has been sighted or indicated by weather radar.

The following are suggested actions to take if a tornado warning is issued:

o Seek shelter immediately.

o If you are inside the facility, shelter-in-place.

o Go to the center of an interior room on the lowest level away from corners, windows, doors, and outside walls.

o Put as many walls as possible between you and the outside.

o Get under a sturdy table and use your arms to protect your head and neck.

o Do not go outside of the facility.

o If you are outside with no shelter, lie flat in a nearby ditch or depression and cover your head with your hands. Be aware of the potential for flooding. Do not get under an overpass or bridge. You are safer in a low, flat location.

• Severe Thunderstorms: A severe thunderstorm watch is issued when and where severe thunderstorms are likely to occur. The following are suggested actions to take if a severe thunderstorm watch is issued:

o Listen to commercial radio or television newscasts for the latest information.

o Postpone outdoor activities if severe thunderstorms are imminent.

o Do not use electrical items such as computers or television sets because power surges from lightning can cause serious damage.

o Quickly seek shelter indoors, preferably a hardened structure such as a building, or a vehicle if a building is not nearby.

o Take cover immediately in a hailstorm.

o A person who has been struck by lightning does not carry an electrical charge that can shock other people. If the victim is burned, provide first aid and contact emergency medical assistance immediately. Look for burns where lightning entered and excited the body. If the strike causes the victim’s heart and breathing to stop, give cardiopulmonary resuscitation (CPR) until medical professionals arrive and take over.

• Winter Storms: A winter storm warning is issued when severe winter conditions have begun or will begin very soon in the area. This is an uncommon occurrence in Southern California, although the following are suggested actions to take if a winter storm warning is issued:

o Stay indoors during the storm.

o Wear loose, lightweight, warm clothes in layers. Trapped air insulates. Remove layers to avoid perspiration and subsequent chill. Outer garments should be tightly woven, water repellent, and hooded. Wear a hat. Cover your mouth to protect your lungs from extreme cold. Mittens, snug at the wrist, are better than gloves. Wool, silk or polypropylene inner layers of clothing will hold more body heat than cotton.

o Understand the hazards of wind chill, which combines the cooling effect of wind and cold temperatures on exposed skin. As the wind increases, heat is carried away from a person’s body at an accelerated rate, driving down the body temperature.

o Walk carefully on snowy or icy sidewalks.

o Extreme cold can cause water pipes to freeze and sometimes rupture. When very cold temperatures are expected, leave all water taps slightly open so that they drip continuously.

• Wildfires: Wildfires are common in Southern California. If you see a wildfire, call 9-1-1. Don’t assume that someone else has already called. Describe the location of the fire, speak slowly and clearly and answer any questions asked by the dispatcher. Wildfires are an extremely common occurrence depending on the season and wind direction in Southern California.

13.3. Medical / First Aid

Medical Aid

The availability and rapid response of emergency services will greatly minimize the effect of the emergency.

• Person who first discovers the Emergency: Obtain medical assistance by calling 911. Tell the dispatcher the nature of the emergency, the exact location in the facility of the injured person(s) and then meet or arrange for someone to meet the arriving unit at the SBIWTP Primary Gate 5 or building entrance with the emergency.

• Notify leadership immediately.

• In the case of sudden illness, attack or injury: Attempt to learn the person’s doctor and hospital of preference.

• Stay with the injured person(s): Do whatever possible until medical assistance arrives.

• Calm the person: Keep them warm and reassure them that they will be alright.

• Until professional medical assistance arrives in-house sources of aid are:

o Employees trained in first aid o SSD Security/First Responder: 619-201-4144

• EMS Response: Local EMS is 3-5 minutes - coordinators will complete any required reports such as USIBWC Serious Incident Reports (SIR).

13.4. Pandemic Influenza Situation

Pandemic - An influenza (flu) pandemic is a worldwide flu outbreak that occurs when a new type of influenza virus appears, and people have no immunity against the virus. The human population is highly susceptible to the novel virus because they have not been exposed to it before or have not been exposed to it in a long time. To prepare for a possible pandemic influenza outbreak, the first step is to understand the different terms widely used to describe the flu:

Seasonal (or common) flu – is a respiratory illness that can be transmitted person to person. Most people have some immunity, and a vaccine is available. Seasonal flu occurs on a yearly basis.

Avian (or bird) flu (AI) - is caused by influenza viruses that occur naturally among wild birds. Low pathogenic AI is common in birds and causes few problems. H5N1 is highly pathogenic, deadly to domestic fowl, and can be transmitted from birds to humans. There is no human immunity and no vaccine is available. H5N1 is of particular concern because it is one of the few avian influenza viruses to have crossed the species barrier to infect humans, and it is the deadliest of those that have crossed the barrier. So far, the spread of H5N1 virus from person to person has been limited and has not continued beyond one person. Nonetheless, because all influenza viruses can change, scientists are concerned that the H5N1 virus could one day be able to infect humans and spread easily from one person to another.

H1N1 influenza - is a contagious respiratory illness that can produce mild to severe illness and rarely can lead to death. The Centers for Disease Control and Prevention (CDC) advises that the best way to prevent H1N1 flu is by getting an H1N1 flu vaccination.

Pandemic Virus/COVID19 – is a virulent human flu that causes a global outbreak, or pandemic, of serious illness. Because there is little natural immunity, the disease can spread easily from person to person. A pandemic may come and go in waves, each of which can last for six to eight weeks.

• Most common symptoms include but not limited to: Fever - Dry cough – Tiredness.

• Less common symptoms: Aches and pains - Sore throat – Diarrhea – Conjunctivitis – Headache

- Loss of taste or smell - a rash on skin, or discoloration of fingers or toes.

• Serious symptoms: Difficulty breathing or shortness of breath - Chest pain or pressure - Loss of speech of movement.

In the event of a pandemic outbreak, the goal of response measures is to ensure timely recovery of the ill and prevent any further spread of the disease. At the individual level, you should:

• Stay home if you are ill unless medical attention is required, practice hand hygiene/cough etiquette, and model behavior for your children.

• Consider voluntary home quarantine if anyone is ill in the household.

• Identify trusted sources for information: stay informed about availability/use of antiviral medications/vaccines.

• Use personal Protective Equipment (PPE) if necessary and practice individual protection strategies.

• Practice social distance by avoiding crowded social environments and limit non-essential travels.

• In the workplace, ensure that enough infection control supplies are available.

• Modify face-to-face contact; implement flexible worksite (Tele-work) policies and flexible work hours (staggered shifts) if appropriate.

For more information related to pandemic flu contact see the following:

• California Department of State Health Services, www.sandiegocounty.gov; 619-585-5290

• US Government Pandemic Flu, http://www.pandemicflu.gov/

• Centers for Disease Control, www.cdc.gov – 770-488-7100

• Contact CDC 24 Hours/Every Day, 1-800-CDC-INFO (232-4636) / cdcinfo@cdc.gov

The USIBWC SDFO Administration Bldg. Federal will follow the below five stages of procedures in hopes of mitigating and minimizing the disruption of the offices mission.

Stage 1 – Normal Operations. (No Exposure or major illnesses)

• Encourage all employees to obtain influenza vaccines.

• Encourage employees to practice proper hygiene.

• Cover mouth and nose with tissues when coughing or sneezing.

• Each employee should maintain an adequate supply of tissues in their work area.

• Wash hands frequently with soap and water, especially before food preparation.

• Do not share food utensils.

• Limit contact with ill employees.

• Normal disinfection of office work areas.

• Plan and prepare for a pandemic illness.

• Plan for the possibility that usual services may be disrupted. These could include services provided by hospitals and other health care facilities, banks, stores, restaurants, government offices, and post offices.

• Stay informed about pandemic influenza and be prepared to respond.

Stage 2 – Geographic Area Outbreak. (Potential Exposure)

• Consult www.pandemicflu.gov frequently for updates on national and international information on pandemic influenza.

http://www.sandiegocounty.gov/ http://www.pandemicflu.gov/ http://www.cdc.gov/ mailto:cdcinfo@cdc.gov http://www.pandemicflu.gov/

• Use national and local pandemic hotlines that will be established in the eventuality of a global influenza outbreak.

• Listen to radio and television and read media stories about pandemic flu.

• All personnel should be encouraged to remain at home until their condition improves. (This practice will minimize the potential spread of any illness.)

• Employees traveling from an infected area should remain away from the office if at all feasible for a period of 7-14 days, upon their return.

• Employees should consult their medical professionals if they exhibit any influenza symptoms.

• Non-essential travel and public gatherings should be limited.

Stage 3 – Individual Employee Infection (Minimal Exposure)

• Infected employees shall remain home on sick leave until their condition improves and are released by their physician.

• Encourage the infected employee’s flying partner or other coworkers to consult their physician, if they feel ill.

• Post signs reminding employees to wash their hands before eating and after using the restroom.

• Post signs reminding employees to cover their mouths and nose when coughing or sneezing.

Stage 4 – Multiple Employee Infection (Moderate Exposure)

• Only essential personnel will be required to report to the office.

• Employees should spend only the minimal amount of time in the office necessary to accomplish their assigned duties.

• Cease all physical contact among employees to include hand greetings.

• Cease all training that involves physical contact.

• If feasible, office doors will remain closed with all communication being done over the telephone. If face-to-face communication is necessary, keep a distance of at least six feet from another employee.

• Upon request, custodial staff will disinfect door handles, toilet fixtures, and railings, and other high usage fixtures. Supplies will be made available in common areas such as the computer lab so that employees may disinfect keyboards, phones, etc.

• Disinfect telephone receivers and mouthpieces twice daily, or immediately after heavy usage or potential contamination. (Employee responsibility in individual work areas)

• Employees should sanitize their hands several times throughout the day.

• Employees should maintain an adequate supply of hand wipes or hand sanitizers in their personal work area. (Supplies may be made available)

Stage 5 – Multiple Employee Infection (Major Exposure)

The majority of the actions below will only be executed upon approval of the IBWC Commissioner via the SDFO AOM. Many of the actions will be situation dependent and are only listed as a host of available actions

• Only essential personnel will be required to report to the office.

• All in-person training and departmental gatherings will cease.

• Administrative staff functions may be limited. Telework may be the most likely option.

• The SDFO AOM will be required to report to the office to handle any issues that may arise.

• Management personnel will alternate reporting to the office, every other day. Management personnel should spend only the minimal amount of time in the office necessary to accomplish their assigned duties. Telework will be the most likely course of action.

• Use of the common office areas will cease.

• Door handles and toilet fixtures will be disinfected frequently.

13.5. Civil Disturbance and Demonstration Procedures

Disturbance and Demonstrations

Civil disturbances are increasingly complex and volatile in a heightened threat environment. Domestic violent extremists (DVEs) exploit lawful protests, rallies, demonstrations, and other gatherings to carry out ideologically motivated violence and criminal activity. Although most demonstrations are normally peaceful, security officials should plan and prepare to mitigate the threat from violent civil disturbances. Train and inform individuals not involved to carry on business as usual. Avoid provoking or obstructing demonstrators. Should a disturbance occur, call 911.

If a disturbance seems to threaten the occupants of the SBIWTP or USIBWC SDFO parking areas, report it immediately to the SSD Representative or appropriate law enforcement authorities and take the following actions:

• Alert all persons in the area of the situation.

• Close or otherwise secure other potential entry points (e.g., vehicle gates, ladder wells, facility stairwells to subterranean mechanical rooms).

o Lock all doors and windows.

• Remove outside waste bins or other containers that can conceal an explosive.

• Close blinds to prevent flying glass and/or objects.

• If necessary, your department may decide to cease work operations.

• If necessary to evacuate, follow directions from SSD Representative, Border Patrol Agents stationed in the area, or local police.

• If evacuation occurs, meet at the designated evacuation assembly area and await further instructions and information.

13.6. Hostage Situation

Respond During a Hostage Situation:

The following guidelines are provided as general background on the control of hostage situations and will be used until the appropriate law enforcement agency takes control of the incident:

• Isolate the area involved by evacuating employees, the public, and any other visitors to the site.

• Cordon off the area to prevent entry by unauthorized persons.

• Until enforcement personnel arrive and if approved by enforcement personnel, communications with hostage captors should be maintained by the designated official, if appropriate, and should be conducted in such a way as to avoid provoking the captor(s) or escalating the incident.

If you observe a hostage situation, the following are suggested actions:

• Leave the immediate area without causing suspicion.

• Proceed to a safe area and notify the authorities.

• Inform the authorities of the location of the hostage situation, who was taken as hostage(s), the number of captors, and whether or not the captors are armed.

• Provide your name, location, and telephone number.

• Remain in the area, stay calm, and avoid discussing the situation with anyone else, if possible, until the proper authorities arrive.

• Whenever possible, leave negotiations with the captor(s) to be trained negotiators.

Anyone that has established communication and rapport with the captor(s) must stand by and brief the trained negotiators upon their arrival. Continue to stand by if additional assistance is required with the negotiators.

If you are taken hostage, the following are suggested actions:

• Remain calm, be polite, and cooperate with your captors.

• Do not attempt to escape unless there is an extremely good chance of survival. It is safer to be submissive and obey your captors.

• Speak normally. Do not complain, avoid being belligerent, and comply with all orders and instructions.

• Do not draw attention to yourself with sudden body movements, statements, comments, or hostile looks.

• Observe the captors and try to memorize their physical traits, voice patterns, clothing, or other details that can help provide a description later.

• Avoid getting into political or ideological discussions with the captors.

• Try to establish a relationship with your captors and get to know them. Captors are less likely to harm you if they respect you.

• If forced to present terrorist demands to authorities, either in writing or on tape, state clearly that the demands are from your captors. Avoid making a plea on your own behalf.

• Try to stay low to the ground or behind cover from windows or doors, if possible.

• During a rescue operation:

o Do not run.