Attachment_12_Method_of_Approach.pdf

Request for Proposal Solicitation No. BPM007036

Community Accountability Program Services for Community Corrections Arizona Department of Corrections, Rehabilitation & Reentry 701 E. Jefferson Street Phoenix, AZ 85034

Attachment 12 - Method of Approach

1. Offeror Response: Provision of Sexual Offense–Specific CBT Services (Including the Good Lives Model)

Community Network & Fellowship, Inc. (CNF) is fully prepared to deliver Sexual Offense– Specific Cognitive Behavioral Therapy (CBT) that is structured, trauma-informed, and aligned with national best practices—including the integration of the Good Lives Model (GLM), a strengths-based approach to reducing recidivism by helping clients build purposeful and meaningful lives.

Our overall goal is to help individuals take full responsibility for their behavior, understand and change the thinking patterns that led to their offense, and build healthier, law-abiding lifestyles where harmful behavior is no longer seen as necessary or acceptable.

What Makes Our Approach Unique: Combining CBT with the Good Lives Model

While CBT focuses on identifying and changing distorted or harmful thinking patterns (such as denial, minimization, or lack of empathy), the Good Lives Model goes a step further by helping individuals develop positive goals and build internal tools and external resources to lead meaningful, prosocial lives.

Here’s how we integrate both models:

• CBT helps the client identify what not to do—challenging harmful thoughts and behaviors.

• GLM helps the client identify what to focus on what a fulfilling and prosocial life looks like and how to achieve it.

We help participants understand that living a life full of purpose, connection, and achievement is not only possible, it reduces their risk of reoffending.

Core Components of CNF’s Sexual Offense–Specific CBT + GLM Program

1. Understanding the Offense Cycle:

o Using CBI-SO (Cognitive Behavioral Interventions for Sexual Offending) curriculum o Clients identify the thoughts, feelings, choices, and situations that led to the offense o They explore their personal “offense chain” and create relapse prevention strategies

2. Accountability & Empathy Development:

o Clients are supported in taking responsibility for their actions o Focus is placed on understanding victim impact and building empathy o We use structured discussions, journaling, and guided reflection

3. Strengths-Based Life Planning (GLM Focus):

o Clients define personal goals in key areas such as healthy relationships, meaningful work, personal identity, and emotional well-being o We help clients build the internal capabilities (skills, coping, emotional regulation) and external supports (education, community ties, employment) to achieve these goals o This reduces reliance on harmful or manipulative behavior to meet unmet needs

4. Relapse Prevention & Healthy Life Maps:

o Clients create Good Lives Plans, identifying how they will meet their personal needs in ways that are legal, safe, and respectful o CBT-based tools are used to prepare for high-risk situations and build pro-social coping strategies

Curriculum and Materials Used:

• CBI-SO (University of Cincinnati Corrections Institute):

Evidence-based CBT curriculum for sexual offending populations

• The Relapse Prevention Workbook for Offenders (Rosenthal):

Helps create practical safety plans and insight into risk triggers

• Good Lives Model Workbook and Adapted GLM Tools Customized planning sheets, goal-building modules, and life-mapping exercises based on GLM

• SAMHSA TIP Series (36, 44, 59):

Resources used to support trauma-informed and culturally competent care

All materials are used alongside group discussions, individual counseling, and case coordination with parole/probation.

Client Assessments and Progress Tracking

Each client will:

• Receive a comprehensive bio-psycho-social and clinical assessment

• Be evaluated using tools such as the Static-99R, Stable-2007, and Criminal Thinking Scale (CTS)

• Complete pre- and post-treatment assessments to measure thinking shifts, empathy growth, and risk reduction

Progress is reviewed with both clinical staff and supervising agencies to ensure safety and transparency.

Qualified Staff & Oversight

CNF staff delivering this service:

• Are licensed or certified mental health professionals (LPC, LMSW, BHT)

• Have training in CBT, Good Lives Model applications, sexual offense–specific therapy, and trauma-informed care

• Receive ongoing supervision and attend regular case reviews to maintain quality and consistency

In Summary:

CNF’s integrated Sexual Offense–Specific CBT + Good Lives Model program:

• Holds clients accountable while equipping them with tools to succeed in life

• Helps participants understand the why behind their behavior and how to change it

• Encourages long-term success by supporting positive goals, community engagement, and stable living

• Uses proven, evidence-based curriculum and experienced, trained professionals

• Prioritizes both public safety and client transformation

We believe this balanced and forward-looking model is one of the most effective ways to reduce sexual recidivism while supporting meaningful rehabilitation.

2. Describe how you will provide Career Criminal specific CBT? Please include the curriculum and materials that will be used.

Community Network & Fellowship, Inc. (CNF) offers a specialized version of Cognitive Behavioral Therapy (CBT) for individuals who have committed multiple or long-term criminal offenses. This is often referred to as a “career criminal” population—people who have lived much of their lives involved in the criminal justice system and often struggle with deeply rooted thinking and behavior patterns.

Our goal is to help these individuals change the way they think, behave, and respond to stress, frustration, or conflict—so they can make better choices, stop returning to jail or prison, and begin living safe, productive, law-abiding lives.

What Makes This Program Different:

People with a long history of criminal activity often:

• See rules as optional

• Use manipulation, control, or aggression to solve problems

• Feel a deep mistrust of authority or the system

• Are stuck in harmful habits that feel “normal”

Our program is designed to directly address these issues, helping clients:

• Recognize the thinking traps that keep them stuck (like blaming others, justifying wrong behavior, or seeking instant gratification)

• Practice new thinking and behavior skills in real-life situations

• Rebuild their life goals around values like family, freedom, stability, and purpose

Core Topics We Cover in Career Criminal CBT:

1. Challenging Criminal Thinking We help clients recognize and challenge distorted thinking patterns—like entitlement, blaming others, or believing that crime is their only option.

2. Decision-Making and Impulse Control Clients learn how to slow down, think before acting, and consider consequences before making decisions.

3. Problem-Solving and Handling Conflict We teach real-life strategies to handle anger, frustration, and peer pressure without resorting to illegal or aggressive behavior.

4. Accountability and Self-Reflection Clients are encouraged to take responsibility for their actions and build insight into how their choices impact themselves and others.

5. Building a New Lifestyle We help participants identify what a healthy, legal, and meaningful life looks like— and begin taking steps to achieve it (including employment, relationships, housing, and community involvement).

Curriculum and Materials Used:

CBI-EMP (Cognitive Behavioral Interventions for Employment)

• Designed by the University of Cincinnati Corrections Institute

• Helps clients improve thinking skills and become job-ready

• Focuses on responsibility, workplace behavior, and long-term planning

• Especially effective for clients transitioning from long-term incarceration

Thinking for a Change (T4C)

• Developed by the National Institute of Corrections

• A widely used CBT program that combines social skills, problem-solving, and changing criminal thinking

• Offers easy-to-follow exercises and group discussions for self-awareness and behavior change

The Change Companies CBT Journals

• Includes workbooks like “Responsible Thinking,” “Handling Difficult Feelings,” and “My New Direction”

• Interactive tools that help clients track their thoughts, goals, and progress

• Designed for justice-involved adults in both group and individual therapy

SAMHSA’s TIP 44:

• A guide for treating individuals in the criminal justice system

• Ensures our program is trauma-informed, culturally appropriate, and client-focused

How Services Are Delivered:

• Group Therapy: Clients attend 1–2 sessions per week, led by trained professionals

• One-on-One Support: Individual counseling is available to address personal needs

• Telehealth Option: All services can be provided through a secure virtual platform when necessary

• Real-Life Application: Clients create life plans, identify personal goals, and work on behavior change in and out of session

Tracking Progress and Reporting:

• Clients are assessed at the beginning (pre-test) and again at the end (post-test) to measure changes in thinking and behavior

• All progress is documented in a secure system

• Reports are sent to parole/probation officers and ADCRR staff as required

• CNF attends case conferences and collaborates with DOC professionals to ensure continuity of care

Who Delivers the Program:

All services are provided by qualified professionals who:

• Are licensed or certified (LPC, LAC, LMSW, BHT)

• Have experience working with high-risk, justice-involved individuals

• Are trained in CBT, trauma-informed care, and behavior change models

• Undergo regular supervision and fidelity checks to ensure quality service delivery

In Summary:

CNF’s Career Criminal–Specific CBT program:

• Helps people with long-term justice involvement break harmful cycles

• Focuses on thinking, accountability, and life skills to reduce repeat offenses

• Uses trusted, proven programs that are widely used in correctional systems

• Is delivered by trained professionals in safe, respectful, and structured settings

Our mission is to give individuals the tools they need to turn their lives around—for good.

3. Are you able to meet the mandatory office requirements under Section 3. PROGRAM

DELIVERY – OFFICES?

Offeror Response:

Yes, Community Network & Fellowship, Inc. (CNF) is fully able to meet the mandatory office requirements listed under Section 3 of the Program Delivery guidelines. We have active, functioning offices and partnerships in place and are well-prepared to expand our services across Arizona as the Community Accountability Program grows.

Where We Are Located Now

CNF currently operates a fully equipped office in Pima County. This location is:

• Open to the public

• ADA-compliant (accessible to individuals with disabilities)

• Easy to reach by public transportation

• Set up to host individual and group counseling sessions, case management appointments, and other services

This space is already being used to provide mental health services, CBT programming, and client support in a structured, safe, and professional environment.

Other Areas We Can Serve

In addition to Pima County, we have access to spaces and partnerships in several other counties where we can offer in-person or mobile services:

• Maricopa County

• Pinal County

• Yuma County

• Cochise County

• Santa Cruz County

In these areas, we use community centers, housing facilities, and behavioral health clinics to run pop-up CBT groups, mobile case management services, and telehealth sessions.

This means even if a formal office doesn’t exist yet in some counties, we can still deliver services effectively and consistently.

Our Plan to Expand Across Arizona

As ADCRR expands this program, we are ready to grow right along with it. Here’s how:

Telehealth for Every County

We already use a secure, HIPAA-compliant telehealth system that allows clients to meet with our staff through video calls from any location in Arizona. This makes our services accessible statewide, even in rural or remote areas.

Satellite Offices & Community Partners

We are actively working with partners in:

• Coconino County

• Mohave County

• Yavapai County

These partnerships will allow us to use shared office space, clinics, and community hubs to hold sessions in-person as needed.

Flexible Staff Model

We can quickly hire and assign trained staff to new areas as demand grows. We combine in-person and telehealth services to ensure that no county is left behind.

Mobile Units and Pop-Up Sites

In rural or underserved areas, we’re ready to use mobile service units and pop-up sites in libraries, workforce centers, or churches to deliver services closer to where people live.

Consistency and Quality Guaranteed

No matter where we provide services, every new site will mirror the structure, quality, and support systems of our existing programs in Pima County. This means clients and staff will have the same experience, same forms, same processes, same professional standards— and the same program pricing as listed in our Fee Schedule.

In Summary

CNF already meets the office requirements in Pima County, and we have the people, partnerships, and plans in place to serve more counties as the program expands. Whether it's through brick-and-mortar offices, secure telehealth, or mobile units, we are committed to delivering consistent, high-quality services to clients across the entire state of Arizona.

4. Describe how you will offer statewide telehealth under Section 4. PROGRAM

DELIVERY – TELEHEALTH

Offeror Response:

Community Network & Fellowship, Inc. (CNF) is fully prepared to deliver statewide telehealth services as outlined in Section 4 – Program Delivery. Our telehealth program is HIPAA-compliant, trauma-informed, and designed to serve justice-involved individuals residing outside Maricopa and Pima Counties. All services will align with Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) guidelines, including specific programming requirements for Career Criminal CBT and outpatient substance abuse treatment.

4.1 – Telehealth Availability and Program Flexibility

CNF currently offers statewide access to behavioral health and cognitive-based therapy through secure platforms such as Zoom for Healthcare and Doxy.me. We maintain a flexible, scalable delivery model that allows us to:

• Serve eligible offenders in rural and underserved counties

• Deliver CBT, substance abuse treatment, and case management services remotely

• Maintain strict compliance with treatment dosage guidelines, session frequency, and documentation

• Expand services to additional populations or crime-specific groups at ADCRR’s request

4.2 – Collaboration on Curriculum Development

Should ADCRR request the development of new or customized CBT curricula for specific offender populations, CNF will:

• Work directly with the authors and publishers of existing evidence-based CBT programs, such as the University of Cincinnati Corrections Institute (UCCI) and The Change Companies

• Provide clinical and community-based feedback to inform culturally responsive adaptations

• Use certified facilitators and behavioral health clinicians to pilot new modules, ensuring therapeutic fidelity and alignment with DOC goals

• Support the integration of new content into our telehealth platform with immediate rollout capability

4.3 – Substance Abuse Telehealth Programming (Hazelden’s A New Direction)

CNF will implement Hazelden Publishing’s “A New Direction” workbooks, including Criminal & Addictive Thinking and Relapse Prevention, which are fully compatible with DOC’s Addiction Treatment Program. This curriculum will be used for clients assigned to outpatient substance use disorder treatment via telehealth.

Treatment Structure and Dosage Compliance:

• Offenders will attend between 48 and 96 treatment sessions, with no more than 3 group sessions per week

• CNF will strictly follow treatment dosage guidelines based on the level of substance use severity as determined by intake assessment

• Sessions will be structured, therapist-led, and interactive, using Hazelden’s workbooks as primary materials

4.3.2 – Intake and Assessment Protocol

Each client referred to the substance abuse track will receive a comprehensive clinical intake assessment that includes:

• Bio-psycho-social history

• Substance use history

• Legal and behavioral health background

• Functional impairments and criminogenic needs

This information, combined with data provided by the Community Corrections Officer, will guide treatment planning.

4.3.4 – Diagnosis and Level of Care Determination

Our licensed clinicians will assess and diagnose substance use disorders using the DSM-5- TR (Diagnostic and Statistical Manual of Mental Disorders, 5th Edition, Text Revision) and determine the severity level:

• Mild: Referred to the General CBT track

• Moderate: Assigned 48 sessions

• Severe: Assigned 96 sessions

4.3.5 – Assessments Used and Pre/Post Testing

CNF will utilize the following evidence-based assessment tools:

• ASI-Lite (Addiction Severity Index – Lite Version)

• URICA (University of Rhode Island Change Assessment)

• Criminal Thinking Scales (CTS) and CCI-20

• Hazelden’s Pre/Post Self-Assessments integrated into the curriculum

All clients will complete pre- and post-treatment assessments to measure:

• Changes in cognitive distortions

• Substance use behavior

• Readiness for change

• Relapse risk and coping strategies

These tools provide measurable outcomes for ADCRR and ensure clinical effectiveness.

CNF’s telehealth program:

• Is immediately operational statewide

• Delivers structured CBT and outpatient substance abuse programming

• Follows all treatment dosage, session frequency, and diagnostic standards

• Uses DOC-approved curricula and assessments

• Can expand and evolve in partnership with ADCRR to meet future needs

We are confident in our ability to serve offenders remotely while maintaining quality, accountability, and evidence-based care across Arizona.

5. Are you able to meet the requirements under Section 5.3. “Offeror shall have applicants enrolled into the program within 72 business hours of receiving the referral.”

Offeror Response: Yes, Community Network & Fellowship, Inc. (CNF) can meet this requirement and will ensure that every eligible applicant is enrolled into the program within 72 business hours of receiving the referral.

We have a dedicated intake team that monitors referrals daily and is trained to respond quickly. As soon as we receive a referral, our staff will:

• Contact the referred individual within one business day

• Schedule an intake appointment as soon as possible, usually the same or next day

• Complete the intake paperwork and get the person started in the appropriate services, whether that’s in-person or through telehealth

We also have a secure electronic system to track referrals and timelines, so we can make sure no one falls through the cracks. For high-priority or urgent cases, we can often start the process within 24 hours.

Our goal is to make sure people get the help they need quickly, while keeping everything organized, documented, and in compliance with ADCRR guidelines.

6. Submit a comprehensive description of its Overall Program, including a detailed description of therapy/treatment models, curricula, group programming locations, remote program access options, monitoring options, etc. to meet the requirements under Section 5.5.

6. Offeror Response: Comprehensive Description of CNF’s Overall Program (Section 5.5)

Community Network & Fellowship, Inc. (CNF) provides a structured, trauma-informed, and evidence-based program tailored to meet the needs of justice-involved individuals referred to by the Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR). Our services focus on accountability, behavior change, and long-term reintegration into society through a combination of individual counseling, group therapy, life-skills development, and ongoing case management.

In addition to meeting the clinical and reporting requirements of the program, CNF is deeply committed to client retention, ongoing support, and sustained recovery. We understand that true rehabilitation is not just about completing a program—it’s about building a foundation for a new way of life. That’s why we prioritize engagement, comprehension, and connection at every stage of the client journey.

Our staff are trained to ensure that participants not only attend sessions but also understand and apply what they’re learning. We take time to build trust and make sure every client feels seen, heard, and accepted. Our program creates a safe, judgment-free space where clients are welcomed as they are and encouraged to redeem themselves and grow into law-abiding citizens with renewed purpose.

We work closely with each client to help them set realistic, achievable goals, and we provide support to help them stay on track—during and after their official programming ends. Our goal is not only to help clients graduate from the program but to walk with them into the next chapters of their lives.

To support this mission, CNF offers:

• Follow-up check-ins and random wellness calls to maintain connection

• Invitations to monthly community events, support groups, and workshops

• Ongoing mentorship and peer support, even after formal services have ended

We believe that building a lifelong support system is the key to lasting success and reduced recidivism. CNF is not just a program—it is a community of care and accountability, and our commitment to our clients doesn’t end when the program ends. We’re here to ensure they have the tools, encouragement, and relationships they need to thrive long-term.

Our program is designed to serve a diverse population—those facing behavioral health challenges, substance use issues, repeated criminal behavior, and those transitioning back into the community after incarceration.

Therapy and Treatment Models

CNF utilizes Cognitive Behavioral Therapy (CBT) as the foundation of all treatment services.

CBT helps participants understand and change the thoughts, beliefs, and behaviors that lead to criminal activity or substance use. We also integrate other trauma-informed and person-centered models as needed.

Key treatment models include:

• CBT for General Offending – Addressing criminal thinking and behavior patterns

• CBT for Sexual Offending (CBI-SO) – Targeting offense cycles, victim empathy, and relapse prevention

• CBT for Career Criminals (CBI-EMP / T4C) – Restructuring lifelong patterns of criminal behavior and promoting pro-social decision-making

• CBT for Substance Abuse – Paired with Hazelden’s A New Direction curriculum

• Motivational Interviewing (MI) – Supporting readiness for change

• Relapse Prevention Therapy – Identifying triggers and high-risk situations

• Good Lives Model (GLM) – Helping participants build meaningful, law-abiding lifestyles

Each client receives an individualized treatment plan based on their risk level, needs, and referral reason.

Curriculum and Educational Materials Used

We use evidence-based, nationally recognized curricula that align with ADCRR’s goals:

• Thinking for a Change (T4C) – Changing criminal thinking and improving decision-making

• Cognitive Behavioral Interventions for Sexual Offending (CBI-SO) – From University of Cincinnati Corrections Institute

• Cognitive Behavioral Interventions for Employment (CBI-EMP) – Focused on behavior change and job readiness

• Hazelden’s A New Direction (Criminal and Addictive Thinking + Relapse Prevention)

– For substance abuse recovery

• SAMHSA TIP Guides (36, 44, 59) – Trauma-informed care and culturally responsive treatment

• Change Companies CBT Journals – Interactive workbooks to help clients track progress, apply tools, and reflect

Clients also complete pre- and post-treatment assessments to track changes in thinking, attitude, and behavior over time.

Group Programming Locations

Group therapy sessions are held at our service hubs in:

• Pima County – CNF office and partner community spaces

• Maricopa County – Partner locations and transitional housing centers

• Pinal, Cochise, Yuma, and Santa Cruz Counties – Through mobile teams or co-located partners

Each group setting is safe, ADA-compliant, and accessible by public transportation.

Groups are held in the daytime and evenings, allowing clients to attend based on their work or supervision schedules.

Remote Program Access Options

For individuals outside of Maricopa and Pima—or for those with transportation or health barriers—CNF offers a robust telehealth program, which includes:

• Secure video sessions via Zoom for Healthcare or Doxy.me

• Digital access to workbooks, assessments, and treatment plans

• One-on-one tech support for clients with limited digital experience

• Flexible scheduling, including evenings and weekends

Telehealth can be used for CBT groups, individual therapy, intake assessments, case management, and check-ins. Clients receive the same quality of care as in-person participants.

Monitoring Options and Documentation

CNF maintains strict documentation and compliance practices. We use a HIPAA-compliant electronic health record system to track:

• Attendance

• Participation

• Clinical progress

• Homework completion

• Risk and behavior changes

Our staff:

• Submit monthly treatment reports to probation, parole, or ADCRR as required

• Participate in Multi-Disciplinary Team (MDT) meetings

• Conduct routine progress reviews and outcome tracking using tools like the Criminal Thinking Scales and URICA

We also monitor programming to ensure services are delivered consistently and effectively across all counties.

CNF’s overall program is:

• Structured and evidence-based, using CBT and relapse prevention methods

• Flexible and accessible, offering both in-person and statewide telehealth services

• Client-centered and accountable, with individualized plans, assessments, and regular reporting

• Culturally and trauma-informed, designed to serve diverse communities respectfully and effectively

We are committed to helping every client gain insight, rebuild their life, and successfully reintegrate into society—while supporting ADCRR’s mission of public safety and rehabilitation.

7. Please provide proof to demonstrate ability to meet the requirements under Section

7. Qualifications – Education and Experience.

Offeror Response:

Community Network & Fellowship, Inc. (CNF) meets and exceeds the qualifications outlined in Section 7 – Education and Experience. Our team is made up of highly trained professionals with the education, certifications, and real-world experience necessary to provide high-quality services to justice-involved individuals.

Qualified Staff and Credentialing

All CNF staff who provide direct services are qualified behavioral health professionals, including:

• Licensed Professional Counselors (LPCs)

• Licensed Associate Counselors (LACs)

• Licensed Clinical Social Workers (LCSWs)

• Licensed Master Social Workers (LMSWs)

• Behavioral Health Technicians (BHTs) with specific training in CBT and criminal justice work

• Certified Peer Support Specialists, many with lived experience in reentry, addiction recovery, or justice involvement

Each clinician and program staff member has completed the required education and holds active credentials through the Arizona Board of Behavioral Health Examiners or recognized state-authorized entities.

Experience with the Target Population

CNF staff have extensive experience working with:

• Individuals on probation or parole

• People with multiple convictions or long-term incarceration histories

• Individuals convicted of sexual offenses

• Persons struggling with addiction, mental illness, and homelessness

• Clients participating in court-mandated treatment and cognitive restructuring programs

This team has served hundreds of justice-involved clients across Arizona and has a strong record of helping participants reduce recidivism, complete supervision successfully, and reintegrate into the community.

Specialized Training and Certifications

To ensure staff are prepared to deliver the specific services required under this contract, CNF staff hold or have completed the following:

• CBI-SO and CBI-EMP Training (Cognitive Behavioral Interventions for Sexual Offending and Employment – University of Cincinnati Corrections Institute)

• Thinking for a Change (T4C) – Certified facilitators through NIC

• Motivational Interviewing (MI) Certification

• Trauma-Informed Care Training – Including the use of SAMHSA’s TIP 36, 44, and 59

• Good Lives Model (GLM) Applications for strength-based rehabilitation

• Hazelden’s “A New Direction” Curriculum Implementation for substance abuse treatment

• DSM-5-TR Diagnostic Training for clinical assessment and treatment planning

• HIPAA and Confidentiality Compliance Certifications

Documentation of staff licensure, resumes, training certificates, and active registrations with professional boards is available upon request and included in Attachment – Staff Qualifications & Certifications.

Leadership and Oversight

Our leadership team has over 15 years of experience in behavioral health service delivery, community corrections, and nonprofit program management. This includes:

• Designing and operating sober living and reentry programs

• Facilitating court-mandated education and treatment

• Collaborating with DOC behavioral health coordinators, probation officers, and courts

• Monitoring outcomes and ensuring compliance with government contracts

CNF’s team is highly educated, certified, and experienced in working with justice-involved populations across Arizona. We have the knowledge, licenses, and field-tested experience to deliver the high-quality, evidence-based services required by ADCRR under this contract.

8. Describe how you will meet the requirements under Section 8.1. REPORTS

REQUIREMENTS

Offeror Response:

Community Network & Fellowship, Inc. (CNF) is fully prepared to meet all reporting requirements outlined in Section 8.1. We understand that accurate, timely, and transparent reporting is critical to program oversight, accountability, and public safety.

To support this, CNF will use Azalea Health, a secure, HIPAA-compliant Electronic Health Record (EHR) system, which will serve as our central platform for tracking, storing, and managing all client-related data. Azalea Health allows us to maintain organized, real-time records and ensures seamless generation of required reports. ADCRR-designated staff will be given secure access to this system within 30 days of contract award.

Daily Tracking & Web-Based Access

With Azalea Health, CNF can track daily:

• Client attendance

• Session participation

• Progress on treatment goals

• Compliance with individualized service plans

ADCRR staff will be able to log into the system to:

• Submit referrals

• Check progress and participation

• Verify attendance and engagement

This system ensures data is accurate, accessible, and updated in real time.

Monthly Reporting

We will meet all monthly reporting deadlines, including:

• Submitting client data and program stats by the 5th of each month in the format provided by ADCRR

• Submitting the Monthly Report (Attachment 7) and monthly invoice by the 10th workday of each month, including:

o Program completions o Category-specific progress (CBT, substance abuse, sexual offense-specific tracks) o Dropouts and participation trends

Discharge & Accountability Checklists

Within 3 business days of a client being discharged from the program, we will:

• Submit the Accountability Program Checklist to the client’s Community Corrections Officer and supervisor

• Provide summaries of their attendance, compliance, and outcomes

Azalea Health will ensure these records are easily retrieved and delivered on time.

Pre- and Post-Test Reporting

We will track clients’ progress using standardized pre- and post-assessments and submit:

• A quarterly analysis report within 15 business days after the end of each quarter

• A fiscal year-end report by July 20 each year, broken down by program type and including aggregate data

These reports will help demonstrate the effectiveness of services and support performance reviews.

Event Reporting, Real-Time Alerts & Special Requests

We will report all major program events and client violations in real time, including:

• Drug use or possession

• Assaults or threats

• Electronic monitoring tampering

• Absconding or public safety risks

In addition, CNF will:

• Respond promptly to Vendor Performance Reports

• Provide Special Request Reports when requested by ADCRR, the Governor’s Office, or legislative officials

• Coordinate closely with the ADCRR Contract Program Manager to meet timelines and content expectations

CNF has a strong reporting system in place, supported by Azalea Health EHR, to ensure:

• Daily tracking of client attendance and progress

• Timely submission of all monthly, quarterly, and annual reports

• Real-time alerts for safety concerns

• Full access for ADCRR to monitor and verify services

Our commitment is to maintain high-quality, compliant, and transparent reporting that supports public safety and the successful rehabilitation of program participants.